Operations Manager

EMPLOYMENT TYPE: Full-Time, Permanent

LOCATION: Remote

SHIFT TIMINGS: 11.00 AM - 8:00 PM IST

Role : Lead Data Analyst

Qualifications:

● Bachelor’s or Master’s degree in Computer Science, Data Analytics, Information Systems, or a related field.

● 7–10 years of experience in data operations, data management, or analytics.

● Strong understanding of data governance, ETL processes, and quality control methodologies.

● Hands-on experience with SQL, Excel/Google Sheets, and data visualization tools

● Experience with automation tools like Python script is a plus.

● Must be capable of working independently and delivering stable, efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment

Preferred Skills:

● Experience in SaaS, B2B data, or lead intelligence industry.

● Exposure to data privacy regulations (GDPR, CCPA) and compliance practices.

● Ability to work effectively in cross-functional, global, and remote environments.

About the Role:

We are seeking a highly skilled and motivated individual to join our development team. The ideal candidate will have extensive experience with Node.js, AWS, and MongoDB, and a strong pro-activeness and ownership mindset.

Technical Expertise:

• Architect, design, and develop scalable and efficient backend services using Node.js (Nest.js).
• Design and manage cloud-based infrastructure on AWS, including EC2, ECS, RDS, Lambda, and other services.
• Work with MongoDB to design, implement, and maintain high-performance database solutions.
• Leverage Kafka, Docker and serverless technologies like SST to streamline deployments and infrastructure management.
• Optimize application performance and scalability across the stack.
• Ensure security and compliance standards are met across all development and deployment processes.

Bonus Points:

• Experience with other backend languages like Python and worked on Agentic AI
• Security knowledge and best practices.

*Urgent Hiring – Customer Sales & Telesales Executives (Insurance/BFSI)*

We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM – Motor Insurance, etc.) in Virar & Malad (Mumbai).

*💼 Open Positions*

Customer Sales Representative

Telesales Executive (Life & Motor Insurance)

Team Leader / Quality Analyst / Trainer (Insurance Sales)

Assistant Manager (Sales)

*🚨 Why Join Us?*

Immediate joining with priority hiring

100+ Openings across leading BFSI brands

Transparent salary + no cap on incentives

Career growth in Insurance, Sales & BFSI domain

*🎯 Role & Responsibilities*

Call potential customers & explain insurance/finance products

Understand customer needs & suggest the right product

Maintain daily sales reports & meet monthly targets

Upselling & cross-selling insurance products

For Support Roles (TL/QA/Trainer/AM) – Team handling, training, quality audits, performance management

*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience

*Age:* 19 – 35 years

*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 2–3+ years Sales/Telecalling

*Languages:* Fluent in Hindi & English is must.

*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam

*🕒 Shift Timings*

Virar (Customer Sales):

Girls: 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM

Boys: 2 PM – 11 PM | 3 PM – 12 AM

Insurance Sales (Virar/ Malad): 9:30 AM – 7:00 PM | 10 AM – 7 PM

Rotational Week Off / Fixed Sunday Off (as per process)

*💰 Salary & Benefits*

In-hand Salary: ₹10,000 – ₹25,000 (role & experience based)

CTC: Up to ₹3.2 LPA

Incentives: ₹10,000 – ₹30,000 per month (performance-based)

Annual Incentives: Up to ₹2 Lakh+ (SBI Life / ICICI)

Attractive growth opportunities in the BFSI/Insurance sector

*Job📍 Locations*

Virar West Branch

Malad West Branch

*📢 Walk-in Interview Details* (Hr-Sunil Mane)

📍 Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai – 400064

⏰ Timing: 11:00 AM – 4:00 PM (Mon–Sat)

Location: Remote

Availability: Weekends only – especially Sundays

Compensation: Unpaid (Volunteer-based)

Cause: Supporting underprivileged children through education, mentorship & empowerment

Are you passionate about making a real difference in your community?

Unessa Foundation invites compassionate and committed individuals to join us as Weekend Volunteers in Vadodara.

What You'll Do:

• Spend quality time interacting and engaging with underprivileged children
• Support in basic learning activities, fun games, storytelling, and mentorship
• Help organize Sunday educational or creative sessions

Why Volunteer With Us?

• Gain hands-on experience working in the social impact space.
• Gain friendships and build relationships for a lifetime.
• Develop leadership, communication, and teamwork skills.
• Be part of a mission to uplift young lives and give them a brighter future.

Ideal Candidate:

• Available on Sundays (minimum 3 hours commitment)
• Passionate about children’s education and welfare
• Friendly, reliable, and eager to learn

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

● Overall 8+ Years of Experience in Web Application development.

● 3+ Years of Designing Middleware using NodeJS platform.

● 5+ Years of Experience in developing middleware using NodeJS

platform.

● 2+ Years of Experience in using NodeJS along with AWS Server-less

platform.

● Good Experience with Javascript / TypeScript, Event Loops,

ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB)

and YAML templates.

● Experience in developing Java, Angular, Java Full stack

● Good Experience with TDD Driven Development and Automated Unit

Testing.

● Good Experience with exposing and consuming Rest APIs and SOAP

APIs on NodeJS platform and Swagger API contracts.

● Good Experience in building NodeJS middleware performing

Transformations, Routing, Aggregation, Orchestration and

Authentication(JWT/OAUTH).

● Experience supporting and working with cross-functional teams in a

dynamic environment.

● Experience working in Agile Scrum Methodology.

● Very good Problem Solving Skills.

● Very good learner and passion towards technology.

● Excellent verbal and written communication skills in English

● Ability to communicate effectively with team members and business

stakeholders

Secondary Skill Requirements:

● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

WHO WILL LOVE THIS JOB?

• Attracted to creativity, innovation, and eagerness to learn

• Alignment to a fast-paced organization and its short-term and long-term goals

• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels

• Strong value system and sense of ethics • Absolute dedication to premium quality

• Want to build strong core product team capable of developing solutions for complex, industry-first problems.

• Build balance of experience, knowledge, and new learnings

ROLES AND RESPONSIBILITIES?

• Driving the success of the software engineering team at Datamotive.

• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.

• Build strong development team with focus on building optimized & usable solutions.

• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr

• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.

• Assist in building product roadmap.

• Conduct pilot tests to assess the functionality of newly developed programs.

• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.

• Assist customers by giving product demos, conducting POCs, trainings etc.

• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.

TECHNICAL SKILLS?

• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.

• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)

• A strong understanding and experience of designing and developing architecture of complex, distributed systems.

• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.

• Experience of building and leading strong development teams with systems product development background

• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.

• Should be a computer science graduate with strong fundamentals & problem-solving abilities.

• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.