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- Strong Digital Data Operations Profile
- Mandatory (Experience 1) – Must have 6+ YOE in Marketing tech operation/digital operations
- Mandatory (Experience 2) - Must have 2+ YOE using Datadog for setup, real-time monitoring and implementation for web pages
- Mandatory ((Experience 3) – Must have experience in incident management processes, including defining SLAs and triaging incident for the marketing universe
- Mandatory (Experience 4) - Must have experience in Real User Monitoring (RUM) across all marketing pages to capture data on performance (page load times, web-vitals), user behavior (heatmaps, device types, geography), and experience quality
- Mandatory (Experience 5) - Must have experience in developing and maintaining dashboards (using PowerBI, Tableau, or similar tools) to visualize incident trends, SLA adherence, and usage metrics from both synthetic and real user monitoring.
- Mandatory Note: Avoid Candidates from Hyderabad (native)
Preferred
- Preferred (Skills 1) – Experience in creatig dashboards with tools like Power BI or Tableau or strong aptitude and willingness to learn these tools as part of the role.
- Preferred (Skills 2) – Experience Adobe Analytics
- Preferred (Skills 3) – ITIL Knowledge/Certification
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Learn more at www.shipthis.co
Job Role
The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers
Responsibilities
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues with respect to the severity.
Desired qualifications include
- Proven working experience in enterprise technical support, IT support, or as a technical engineer
- Basic knowledge of JavaScript, HTML and JSON
- Deep knowledge of the product that the technician is supporting.
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- familiarity with API calls
We welcome candidates
- Who is Immediate Joining
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.
Additional Details
- Location: Bangalore
- Job Type: Full-time
- Role: Software Support Engineer
- Industry Type: Software Product
- Functional Area: Support
A Bachelors degree in computer science, computer engineering, other technical discipline, or
equivalent work experience
•7+ years of software development experience
•3-5 years of experience leading teams of engineers
•Demonstrated experience with Agile or other rapid application development methods
•Demonstrated experience with object-oriented design and coding
•Demonstrated experience on these core technical skills (Mandatory)
•Core Java, Spring Framework, Java EE
•Hadoop Ecosystem (HBase, Hive, MapReduce, HDFS, Pig, Sqoop etc)
•Spark
•Relational Database (PostGreS / MySQL / DB2 etc)
•Data Serialization techniques (Avro)
•Cloud development (Micro-services)
•Parallel & distributed (multi-tiered) systems
•Application design, software development and automated testing
•Demonstrated experience on these additional technical skills (Nice to Have)
•Unix / Shell scripting
•Python / Scala
•Message Queuing, Stream processing (Kafka)
•Elastic Search
•AJAX tools/ Frameworks.
•Web services , open API development, and REST concepts
•Experience with implementing integrated automated release management using
tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins,
Automated testing and Junit
Role - Senior Executive Analytics (BI)
Overview of job -
Our Client is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Senior Executive Analytics to join us. In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength, so we respect and nurture their individual talent and potential.
Reporting of the role - This role reports to the Director - Analytics.
3 best things about the job:
1. Responsible for data & analytics projects and developing data strategies by diving into data and extrapolating insights and providing guidance to clients
2. Build and be a part of a dynamic team
3. Being part of a global organisations with rapid growth opportunities
Responsibilities of the role:
• Design and build Visualization, Dashboard and reports for both Internal and external clients using Tableau, Power BI, Datorama or R Shiny/Python, SQL, Alteryx.
• Work with large data sets via hands-on data processing to produce structured data sets for analysis.
• Good to Have - Build Marketing-Mix and Multi-Touch attribution models using a range of tools, including free and paid.
What you will need:
• Degree in Mathematics, Statistics, Economics, Engineering, Data Science, Computer Science, or quantitative field.
• Proficiency in one or more coding languages – preferred languages: Python, R
• Proficiency in one or more Visualization Tools – Tableau, Datorama, Power BI
• Proficiency in using SQL.
• Minimum 3 years of experience in Marketing/Data Analytics or related field with hands-on experience in building Marketing-Mix and Attribution models is a plus.
Performance Tester – Senior Engineer
Qualifications/Skillset Requirements Technical Requirements:
· 6+ years of experience with building/utilising in-house or industry-standard performance test automation using tools like JMeter, BlazeMeter, Taurus, NeoLoad, LoadRunner(Optional)
· Strong scripting experience including, but not limited to Bash, Python, Perl, Java
· Working knowledge of TCP/IP, networking topology and experience with network packet-level analysis for troubleshooting
· Experience in system monitoring techniques and tools such as Perfmon, Linux Performance Observability
· Experience with one or more Application Performance Management software such as Opnet Riverbed APM, AppDynamics or New Relic.
· This position requires a dynamic, hard-working and ambitious individual with excellent oral and written communication skills.
· Knowledge of Unix/Windows hardware, software, and applications environments (Java, .Net and Open Source) and a solid understanding of their associated capacity and performance indicators
· Experience in investigating and solving complex application/infrastructure performance issues
· Troubleshooting and JVM optimisation experience with applications deployed on Tomcat/Apache/IIS/Jboss/Websphere containers
· Experience in working with Docker Containers, Kubernetes, Cloud platform AWS/Azure/GCP
Key Skills:
· Good Skills on one or more Application Performance Management tools – Opnet Riverbed/AppDynamics/Dynatrace/New Relic
· Experience in troubleshooting Java/.Net application performance
· Experience with Database Performance Analysis - Oracle/MySQL/SQL Server/DB2/Hadoop
· Experience in troubleshooting virtualised infrastructure (compute and storage) performance using tools such as Splunk, vROPS and other industry-standard infrastructure performance tools
· Linux Performance Observability tools, Windows Performance Analysis of Logs (PAL)
· Experience with Spunk queries
· Experience with any capacity management tools
We are seeking a talented Motion Graphic Artist to join our team and contribute to the success of our Motion Media department. The ideal candidate will have 2-5 years of experience in creating captivating 3D and 2D motion graphics, graphic design, and character design.
Key Responsibilities:
● Develop visually stunning 3D and 2D motion graphics for various projects.
● Create compelling graphic designs that align with project requirements.
● Design and animate characters to enhance storytelling.
● Collaborate with the creative team to conceptualise and execute visual concepts.
● Ensure that all deliverables meet the highest quality standards and deadlines.
Key Skills:
● Proficient in 3D and 2D motion graphics.
● Strong graphic design skills.
● Experience in character design and animation.
● Excellent creativity and attention to detail.
● Ability to work collaboratively in a team environment.
Requirements:
● 2-5 years of experience as a Motion Graphic Artist.
● Proficiency in industry-standard software: Photoshop, Illustrator, After Effects.
● Experience with 3D software such as Blender or Cinema 4D.
● Strong portfolio showcasing a diverse range of motion graphic work.
● Excellent communication and teamwork skills.
Job Description:-
The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities:-
• Source new sales opportunities through inbound & outbound leads
• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.
• Conducting in-depth Market research to identify prospective customers.
• Consistently expanding the customer database.
• Prospect call preparation including company background research and other pertinent lead information.
• Identify customers’ buying trends and provide reports to management.
• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM
Requirement:-
• Strong verbal & Written communication
• Source new sales opportunities through cold calling.
• Confident in speaking.
• Strong listening and presentation skills.
• Presence of mind to influence and persuade.
• Identify B2B key players and research the accounts.
• Proficient in using CRM and hands-on Microsoft Office.
• Strong interpersonal relations.
Benefits of working with us: -
• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• Sky's the limit when it comes to learning, growth & ideas.
• We do not follow the typical corporate hierarchy ladder.
• Medical insurance, gratuity, and provident fund.
• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.
As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.
- Bachelor’s or Master’s Degree in any discipline
- Geographical Flexibility
- 2 – 3 years experience in Pharma or Healthcare sales experience with a demonstrated performance track record. Freshers can also apply. (Experience in Software and EHRs sales is a Plus)
- Passion for sales/business development of new products and drive to succeed.
- Strong in relationship building, client connection and grass root business development.
- Responsible, self-motivated and able to work independently.
- Excellent interpersonal, communication and presentation skills
- Knowledge of MS Excel, Word, and PPT. & other IT skills.
- Fluent in English & Regional languages as per assigned territory.
- Achieve Sales, volume, and growth of listed products
- Working independently to identify and evaluate new markets & clients.
- Working with teams to develop and implement strategic sales plans.
- To maintain an excellent relationship with existing and potential clients.
- Report customer engagement activities for enhancing customer interaction and experiences.
- Collaborate with and identify potential new sources of Business.
● Should have 6+ years of experience as a software developer
● Good experience with Nodejs & Express js.
● Good with MySQL
● Experience with Linux Scripting
● Experience with elastic search and Logstash
● Experience with cyber security
● Great interpersonal and communication skills candidate can work independently
● Agile project methodology experience preferred.
● Excellent communication skills.
● Critical thinker and good problem-solver.
● Good time-management skills
● Great interpersonal skills
Working Timings: 3:00 pm to 12:00 am (midnight)IST


