JOB TITLE: Operations Manager - Sales & Marketing
JOB DESCRIPTION:
● Maintain and expand overall relationships with existing and new customers.
● Proactively understand customer needs and manage communications between internal and external teams.
● Follow up with the ITC PSPD team for orders in the system and ensure fulfillment as per customer requirements.
● Analyze customer pain areas related to order servicing and delivery schedules, providing suitable resolutions in coordination with the mill team.
● Ensure timely resolution of complaints and quality issues, with periodic visits to customers to identify new opportunities.
● Handle calls, emails, and customer queries, routing information to relevant departments.
● Close sales cycles and ensure timely collection of payments. EDUCATIONAL QUALIFICATIONS:
● Bachelor's Degree in Business Administration / Commerce (Part Time / Full Time)
EXPERIENCE REQUIRED:
● Minimum 5 years of experience in Sales & Marketing in the Packaging, Printing, or Paper Industry.
● Working knowledge of CRM/SAP and data analysis.
● Experience in handling HoD's, Key Decision Makers, and "C" Level personnel.
● Fluency in local language and English is mandatory, with exposure in accounts and order fulfillment.
OTHERS:
● Must have exposure to market intelligence and competition.
● Travel within and outside Bangalore may be required.
● Male candidates preferred.
● Immediate joining required.
Work Location - Cunningham Road, Vasanth Nagar, Bangalore. Posted On: 02th March 2024
Similar jobs
- Conducting market research to identify potential customers and new markets.
- Travelling to meet customers, build relationships, and promote products or services.
- Demonstrating product features and benefits to potential customers.
- Negotiating contracts, terms, and pricing with customers.
- Collaborating with internal teams to develop sales strategies and meet sales targets.
- Maintaining accurate records of sales activities, customer interactions, and contracts.
- Providing feedback to management on market trends, customer needs, and competitor activities.
- Resolving customer complaints and ensuring customer satisfaction.
Job description
- Looking for Business Development Managers who are excited to be a part of our fast-paced, high-intensity work environment and work with business leaders aligned with our mission.
Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ childrenannually to get closer to our vision to democratize quality early education.
As an integral part of our growing BDM team, you will contribute to our mission to expand from ourcurrent set of 700 partner schools to 7000+ schools in 3 years by 2025.
Responsibilities:
Primarily focus to be on the sale of products and services to potential customers within theassigned location/region.
Travel to the assigned locations to introduce/maintain product/services supply to targetconsumers and existing clients.
Understanding customers' needs and identifying sales opportunities.
Educate clients/customers on how products/services can benefit them financially andprofessionally.
Arrange meetings and visit clients/customers to demonstrate the features of products andservices to convince them to buy a product or subscribe to a service on a recurring basis.
Represent the brand during all customer and prospect interactions.
Create new leads within the assigned locations.
Maintain records/database of all sales leads (current and potential customers) and/orcustomer accounts.
Manage multiple accounts simultaneously and maintain rapport with current and potentialcustomers
Focus on increasing the sales of the company
Prepare and submit sales reports to the respective manager.
Update the CRM system.
Follow up for advances and balance payments from the customers
Attend trade exhibitions, conferences and meetings
Experience
0 - 3 years of sales experience
Education: Any Graduate
Language Preference: English, Hindi & any Local Language
Previous experience in sales position preferred
Job Location: Pune/Noida.
Skills & Abilities:
Ability to multitask and adhere to processes
Good communication skills, both verbal and written
Excellent customer servicing skills
Strong listening and sales skills
Self-motivated, results-driven and a good Team player
Is flexible to travel whenever required
Salary : 3-5 LPA Fixed + 1.5 Variables
1. Developing Dashboards as per leadership requirements to analyze the gap in sales performance
2. Transform high volumes of complex data into advanced analytic solutions.
3. Maintaining & updating Multiple large databases in structured format for ready to use in Excel Creating
multi-level dashboards with slicer, conditional report as per region wise access
4. Collaborated with various departments to improve the quality of data and reporting.
5. Performed data analysis and designed reports as per departmental needs.
6. Provide strong reporting and analytical information support to management team
7. Perform Day to Day Analysis of MIS Reporting & generating Sales Data reports on periodic basis.
8. Reports/dashboard generation & Publishing– Daily / Weekly / Monthly.
9. Monthly / Quarterly Revenue MIS as per Pan India Sales.
10. Analyzing Budget Vs Actual performance and finding the gaps to increase the sales
11. Generate and Publish Management reports in an accurate and timely manner.
12. Preparing,analyzing & tracking monthly Sales forecasting, Sale Trend Analysis and sharing the same with leadership ( Store Wise , SKU Wise & Category Wise)
13. Supporting Senior management team & other department heads with in-depth analysis
14. Generate both periodic and ad hoc reports as needed.
15. Analyse business information to identify process improvements for increasing business efficiency and
effectiveness.
16. Analyze Stock Availability & Fill Rate in Stores highlight low Stock low fill rate SKU`s in store
17. Preparing & Analyze Customer Bounce Report share with sales and logistic team
18. Help to identify any areas for process improvements.
19. Conduct Business Process analysis and identify critical issues and gaps .
20. Coordinating with Operations and other support groups.
21. Sales target setting across territories.
22. Analyzing the budget spend and trends for products across channels.
23. Design & implement sales expense/allowance module for all levels of field force.
24. Handling Sales Expenses & Cost Variance of Expenses (pre-month & estimates of expenses).
25. Activity Expense/Allowance, Advance, campaign expense.
26. Coordination with marketing & dispatch department for various inputs to field force.
27. Handling Sales Force Automation (SFA) Software for online reporting system for Sales Force Effectiveness.
28. Preparation of Creative Charts as per Analysis.
29. Preparation of Power Point Presentation as per MIS & Important Reports.
Join our energetic and innovative team as a rockstar Field Sales Representative!
We're seeking a motivated individual to dominate the sales game and have a blast. Ready to make waves in Mumbai's salon and beauty industry? This opportunity is perfect for you!
Responsibilities:
- Forge strong bonds with salon owners, managers, and staff—be their indispensable partner!
- Dazzle potential clients with the amazing benefits of our cutting-edge salon aggregator app.
- Crush sales targets like a pro and become our clients' superhero with top-notch support.
- Master record-keeping using our super-smooth CRM system.
- Stay ahead of trends and competition to be the leader in the industry.
- Command sales at meetings, training sessions, and trade shows with your sales prowess and charisma!
Requirements:
- Proven sales track record—showcase your achievements!
- Excellent communication and presentation skills. - Relationship-building expert with autonomy and schedule management skills.
- Tech-savvy with proficiency in Microsoft Office, Google Suite, and CRM systems.
- Familiarity with the beauty and salon industry is a plus.
We encourage female candidates to shine! Gain unique access to salons where men aren't typically allowed and leave an unforgettable impression with your exceptional sales skills. If you're a go-getter passionate about sales, we can't wait to welcome you!
Apply now and let's revolutionise the salon world together! We offer competitive compensation packages tailored to exceptional individuals. Let's have a conversation about how we can make it work for you.
Compensation/Packages - Depending on candidate calibre
Company Description
Fitphilia Solutions Pvt Ltd (FitWay) is a company that specializes in digital fitness training, consumer engagement and wearable technology. It empowers gym businesses to create sustainable lifestyle change by devising personalized workout setups. Through deep understanding of consumer behaviour & human psychology, paired with advanced technology and data driven insights we build scalable solutions.
Experience
Freshers
Location
Mumbai, Chennai, Hyderabad, Bangalore, New Delhi, Ahmedabad
Job Description
A target-based sales profile. The job will start with a week’s training program. The assessment parameters will include performance metrics, behavioral aspects, quality audits, and feedback from the manager/ trainer and HR Team.
Responsibilities:
· New client acquisition & understand their requirements.
· Meet & exceed monthly and quarterly revenue targets.
· Maintaining client relationship
· Develop and implement sales & marketing tactics and programs in order to meet or exceed assigned territory objectives and drive increased retention & penetration.
· Handle pre & Post sales queries
· Should maintain lead sheet in an excel file
· Arrange business meetings with prospective clients
· Strong team player who can multitask & thrive in a dynamic environment
Skills:
· Should be target oriented
· Should have good communication, presentation and interpersonal skills
· Track record of achieving sales and profit goals
· Strong analytical skills (ability to identify trends, opportunities and provide business insights)
· Time management & planning skills
· Ability to meet deadlines
· Should have the zeal to help clients in achieving their goals
This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:
• Meeting With Customers Digitally Or In-Person During Sales Visits
• Develop A Business Strategy To Ensure Area Sales Growth
• Demonstrating And Presenting Products
• Establishing New Business
• Arrange Business Meetings With Prospective Clients
• Generating The Leads
• Maintaining Accurate Records
• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule
• Look For New Business Opportunities
• Cold Calling Prospects
• Handle Inbound Queries
• May Need To Represent The Company At Events
Experience: 1+ Yrs
Required Qualification: Bachelor’s degree or Equivalent
Core Competencies:
1. Operation coordination
2. Vehicle placement
3. Loading, unloading coordination
4. Vendor handling
5. MIS preparation
6. Client coordination
Roles & Responsibilities:
1. Vendor Management - Improve the performance & SLA commitments to clients. POD Management & Tech compliance by Partners.
2. Supply Cost Optimization - Managing supply Cost to the most optimal level.
3. Issue Resolution - Communicating as a bridge between Client and Vendor for various issue resolutions.
4. Advantageous if the Candidate have prior experience of Managing big fleets in Ahmedabad.
5. Soft Skills required - Organized Candidate, Decision Making, Sincere & Disciplined.
6. Operations experience
- Hiring and managing driver-partners for transportation of goods
- Execution of Pickup and Last-Mile Deliveries with defined SLAs
- Execution of Hub Operations (Receiving of material, Sorting of Goods, Dispatch of material)
- Documentation management & Required system updations.
- Vendor management.
- Preparing and circulating relevant reports.
- Managing 2-3 staff to handle various sub-tasks related to documentation/operations
- Assisting the Manager - Operations in relevant Sales related activities.
- Assisting the Manager -Operations in all improvement related projects through data collection client/partner interviews etc.
Someone who has prior experience of Managing huge fleets in the city.
Overall:
Supply interaction - 20%
Process-oriented - 50% ( Drive tech adaptation, maintain data, support MIS team )
Manage client escalation - 30% ( He will be client-side POC from our side )
Mandatory Skills: local language proficiency with Hindi & English
Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales
Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi
We require District Sales Manager for the Khurda District to carry out the sales activity, and the incumbent should be compatible to carry out the following activities. The candidate must be male, belonging to the respective district and having a sound knowledge about the area, district and block. He must have at least 4 years of experience with FMCG/Retail/Insurance sectors.
- To appoint Block Sales Manager in all their blocks coming under their Districts.
- To create a super stock point in their district headquarters.
- To manage Sales operations in the assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct training to the sales team.
- To work with the team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast of customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that the sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.