Ad Sales Manager

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Job descriptions 

Company : https://digitalcorsel.com/

Location :  1st Floor, BTM 1st Stage,, 9th B, C Ma, Outer Ring Rd, KEB Colony, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560029

Job Title: Performance Marketing Specialist (Google Ads, Meta Ads, Data Analytics, SEO)

Job Overview:

We are seeking a highly skilled and data-driven Performance Marketing Specialist with expertise in Google Ads, Meta Ads, and data analytics. This role will drive online marketing strategies to increase our brand’s reach, engagement, and conversion rates. The ideal candidate will have a strong analytical mindset, be proficient in optimizing ads for high ROI, and possess a deep understanding of SEO best practices to improve our organic visibility.

Responsibilities:

Paid Advertising Management:

Plan, execute, and optimize high-performing Google Ads and Meta Ads campaigns to drive targeted traffic and achieve business objectives.

Conduct ongoing keyword research, competitor analysis, and audience segmentation to maximize ad relevance and reduce cost per acquisition (CPA).

Perform A/B testing and experiment with ad creatives, formats, and bidding strategies to improve campaign performance.

SEO Optimization:

Collaborate with the content team to align SEO strategies with content marketing initiatives and ensure adherence to best practices.

Data Analytics and Reporting:

3+ Years of exp

Utilize Google Analytics, Google Tag Manager, and other analytics tools to track, measure, and analyze the performance of digital campaigns.

Prepare detailed reports and insights on campaign performance, website traffic, conversion rates, and other KPIs to inform decision-making and optimize ROI.

Identify trends, insights, and opportunities based on data analysis to guide future campaigns.

Cross-functional Collaboration:

Work closely with the marketing team to align campaigns with overall brand messaging and objectives.

Partner with content creators and designers to develop compelling ad copy, visuals, and landing pages that drive conversions.

Stay updated on industry trends, new ad formats, and emerging digital marketing strategies to keep campaigns innovative and competitive.

Requirements:

Bachelor’s degree in Marketing, Business, or a related field.

3+ years of experience in digital marketing with a focus on Google Ads, Meta Ads, and data analytics.

• Advanced proficiency in Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, Meta ads and SEO tools (e.g., SEMrush, Ahrefs, Moz).

Job Description

Key Responsibilities:

• Design, develop, test, and deploy high-quality backend solutions using Java and Spring Boot.
• Build and maintain scalable microservices that interact with various data sources and front-end applications.
• Develop RESTful APIs for internal and external consumption.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Collaborate with cross-functional teams including front-end developers, QA, and DevOps.
• Troubleshoot and resolve technical issues across environments.
• Participate in code reviews, unit testing, and integration testing.
• Ensure application performance, uptime, and scale by identifying and resolving bottlenecks.

Required Skills & Qualifications:

• Strong proficiency in Java (8 or higher).
• Hands-on experience with Spring Boot framework.
• Experience in developing RESTful APIs and understanding of HTTP protocols.
• Solid understanding of Microservices architecture and related patterns (e.g., service discovery, circuit breaker).
• Familiarity with relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Understanding of containerization tools (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
• Knowledge of CI/CD pipelines and version control tools like Git.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.

Preferred Qualifications:

• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with message brokers like Kafka or RabbitMQ.
• Exposure to Agile/Scrum development methodologies.

Build a dynamic solution empowering companies to optimize promotional activities for maximum impact. It collects and validates data, analyzes promotion effectiveness, plans calendars, and integrates seamlessly with existing systems. The tool enhances vendor collaboration, negotiates better deals, and employs machine learning to optimize promotional plans, enabling companies to make informed decisions and maximize return on investment.

Technology Stack: Scala, Go-Lang, Docker, Kubernetes, Databricks, Python optional.

Working Time Zone: EU

Specialty: Data Science

Level of the Candidate: more then 5 years of experience

Language Proficiency: English Upper-Intermediate

Required Soft Skills: 

• Prefer problem solving style over experience
• Ability to clarify requirements with the customer
• Willingness to pair with other engineers when solving complex issues
• Good communication skills

Hard Skills / Need to Have: 

• Experience in Scala and/or Go, designing and building scalable high-performing applications
• Experience in containerization and microservices orchestration using Docker and Kubernetes
• Experience in building data pipelines and ETL solutions using Databricks
• Experience in data storage and retrieval with PostgreSQL and Elasticsearch
• Experience in deploying and maintaining solutions in the Azure cloud environment
• Experience in Python is nice to have

Responsibilities and Tasks: 

• Develop and maintain distributed systems using Scala and/or Go
• Work with Docker and Kubernetes for containerization and microservices orchestration
• Build data pipelines and ETL solutions using Databricks
• Work with PostgreSQL and Elasticsearch for data storage and retrieval
• Deploy and maintain solutions in the Azure cloud environment

Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.

• Making systems more efficient, more reliable and more secure
• Communicating across internal and external organizations

What you need to have:

• Minimum 12 years of experience
• Experience in IT Infra, IT Ops, Hardware and network connectivity
• Knowledge on VM ware, AWS cloud
• Experience in Monitoring tools
• Working knowledge on Unix /Linux
• Experience in security, network and compliance frameworks
• Hands-on experience with VMware, AWS Cloud/Multi Cloud, infrastructure automation and monitoring tools
• Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity 

Title: LARAVEL Developer

B-Arm Medical Technologies, A Well-capitalized start-up is looking for extremely talented LARAVEL Developers to help pioneer commerce on the Internet with primary focus on Health / MedTech. You must have experience designing and building large and complex (yet maintainable) systems, and you should be able to do so in about one-third the time that most competent people think possible. You should have a BE, ME / MS, or PhD in Computer Science or the equivalent.  Top-notch communication skills with excellent team working capabilities are essential.

You can Expect Flexible Work environment like WFH/ Hybrid environment and a team of talented, motivated, intense, and interesting co-workers.

Your compensation will include best pay in the industry with meaningful equity equivalent ownership like Stock Options.

Technical Requirements: 

• Strong in Hard core PHP coding & MySQL with 3-5 years of Experience
• Strong experience and in-depth working skills in Laravel is preferred. Developers with sound working knowledge in at least one of the following frameworks are also eligible - Symfony/CakePHP/Zend
• Strong in-depth expertise on web application development on LAMP stack (Linux Apache, MySQL and PHP platform. & Ajax)
• Should be well versed in developing and deploying RESTful APIs, third-party APIs, integrating payment gateways, error handling, and data protection
• Well Experienced in Core PHP, jQuery, MySQL, JavaScript, AJAX, XML, Web Services and Git
• Good knowledge in HTML, CSS, JSON.
• Must have at least 2 years of experience in MVC Framework
• Experienced in developing E-Commerce/consumer internet technologies, Content management Systems
• Good Understanding in development of Microservice Architecture
• Sound knowledge in database designing and frameworks.
• Strong in-depth expertise on open-source PHP frameworks & in defining global designs.
• Participate in all stages of development cycle from requirement gathering, analysis, design, test, integration, to post deployment support & enhancements.
• Should have experience working in Agile Team

Key Skills and Competencies:

• Excellent analytical, mathematics & problem-solving skills
• Ability to take initiative, code from scratch and produce desired results.
• Effective verbal and written communication skills.
• Ability to handle multiple tasks with attention to detail and futuristic thinking approach.

Min. Experience: 3-5 years Minimum (or) if you are able to perform tasks that a 3+ years experienced professional would do then you are more than welcome to apply for this position.

No. of Positions: 5