Sales coordinator

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Job Title: SEO Manager (B2B – US Market)

Location: Indore, Madhya Pradesh (US Market Focus)

Job Type: Full-Time

Joining: Immediate to 10 Day notice

About MotionGility:

MotionGility is a performance-driven digital marketing and video production company specializing in B2B growth. We help global brands—especially in the US market—scale through SEO, content marketing, explainer videos, creative design, and data-backed strategies focused on measurable ROI. We are seeking an experienced and results-driven SEO Manager to lead organic growth and drive qualified lead generation.

Roles and Responsibilities:

1. SEO Strategy & Performance

• Own and execute end-to-end B2B SEO strategy for the US market
• Rank high-intent, competitive keywords on Google’s first page
• Drive 100+ qualified leads per month through organic search
• Focus on lead quality, conversion rate, and pipeline impact
• Continuously optimize on-page, off-page, and technical SEO

2. Lead Generation & Conversion Optimization

• Align SEO efforts with lead generation KPIs
• Improve visitor-to-lead conversion ratio
• Optimize landing pages, content funnels, and CTAs
• Track performance using GA4, GSC, CRM, and SEO tools

3. Content & Authority Building

• Plan and execute highly engaging, intent-driven B2B content
• Ensure brand consistency, increased session time, and lower bounce rate
• Publish blogs/articles on top-tier B2B platforms such as: HubSpot and Industry-leading SaaS & B2B publications
• Build topical authority and thought leadership

4. Team Leadership & Collaboration

• Lead and mentor a high-performing SEO team
• Assign tasks, review performance, and ensure timely execution
• Collaborate with content, design, and performance marketing teams
• Set clear SEO goals, workflows, and reporting standards

5. Reporting & Optimization

• Track keyword rankings, traffic, leads, and ROI
• Share weekly and monthly performance reports
• Identify growth opportunities using data insights
• Stay updated with Google algorithm changes and SEO trends

Requirements:

• 5+ years of proven experience in B2B SEO (mandatory).
• Demonstrated success in ranking keywords on Google’s first page for the US market.
• Strong experience in organic lead generation with measurable results.
• Proven ability to generate 100+ qualified leads per month through SEO.
• Experience in leading and scaling an SEO team.
• Strong knowledge of SEO tools such as GA4, Google Search Console, Ahrefs, SEMrush, etc.
• Excellent understanding of content SEO, link building, and conversion optimization.
• Analytical mindset with a strong focus on performance and ROI.

What We Offer:

• Competitive salary aligned with experience and performance.
• Opportunity to work on US-based B2B brands and global projects.
• Leadership role with ownership of SEO growth and strategy.
• Fast-growing, performance-focused work culture.
• Career growth opportunities with a results-driven team.

Skill Set: 10 years plus as a full stack Java/JavaScript Developer

Micro Services, Distributed Systems

Cloud Services: AWS:(EC2,S3,Lambda,Load Balancing,Serverless)

Programming Backend: Node.js ,

Programming FrontEnd: React.js or ,Angular

Queuing: RabbitMQ /Kafka

Methodologies: Agile Scrum

Responsibilities:

End to end coding ; from software architecture to managing scaling,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members.

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time.

Management of security vulnerabilities.

Be a full individual contributor which means can work in a team as well as alone.

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product companies and Managing small teams is a plus

Company Profile:

We are a product-based Medical Devices company focused on providing State of the art Surgical Navigation Systems. Only a handful of companies across the world develop computer-assisted surgery solutions. We are proudly The First Indian Company in this domain and strive to make India Self-reliant in this highly specialized domain. We operate in the complex areas of Neuro& Ortho surgeries with our teams and systems closely assisting surgeons in the live OT environment.

We provide our clients with World class accuracy and we provide our employees with the best benefits. HRS Navigation is currently in the growth stage and is clocking exponential growth year after year.

What we are looking for:

Do you get a kick out of watching software unfold before your eyes? If so, we’d love to talk to you about it. We’re looking for a top “Senior Software Engineer” who always sweats the small stuff and cares about impeccable code. If you see glitches as an enjoyable challenge

rather than a hardship and if you are willing to put in hours to code where your codes can positively impact how surgeries are done, get in touch with us today

Qualifications: Bachelor’s or Master’s degree in computer engineering or computer science or any equivalent degree

Experience : 3–6-year experience.

Skills Required :

• 3 years of experience on QT development & C++
• Proficiency in coding with best practices while developing code in QT and C++
• Proficiency in programming user interfaces and data visualization with the QT Framework
• Must have experience on object-oriented analysis and design OOPs, Design patterns, Data structures,algorithms, etc.

• Experience with QT, VTK, OpenCV, etc preferred.

•Experience in Windows/Desktop applications is preferred.

•Experience working with Waterfall / Agile development technologies.

•Experience creating and maintaining databases.

•Knowledge of system frameworks including .NET, Git, and GitHub.

•Knowledge of the software development life-cycle.

•Must have excellent analytical and problem-solving skills

•Good interpersonal skills.

•The desire to work in a fast-paced environment.

                                         Copywriter

Job Description:

We are seeking a talented and experienced Copywriter to join our vibrant and creative team at our Advertisement agency. As an experienced Copywriter, you will play a pivotal role in developing compelling and persuasive content for a wide range of marketing and advertising campaigns. You will collaborate closely with our clients, designers, and creative team members to deliver engaging copy that effectively communicates the client's message and resonates with the target audience.

Responsibilities:

•        Develop creative and engaging copy for various advertising and marketing campaigns, including print, digital, social media, and other promotional materials.

•        Collaborate with clients, account managers, and creative team members to understand project requirements, target audience, and marketing objectives.

•        Conduct in-depth research to gather relevant information and insights on products, services, and target markets.

•        Craft clear, concise, and persuasive copy that aligns with the brand voice and effectively communicates the desired message.

•        Ensure that all copy is grammatically correct, adheres to brand guidelines, and complies with industry standards.

•        Review and edit existing copy to improve clarity, readability, and effectiveness.

•        Stay up-to-date with industry trends, emerging technologies, and best practices in copywriting and advertising.

•        Collaborate with designers and art directors to develop creative concepts and ensure the integration of copy and design elements.

•        Present and pitch creative concepts and copy to clients, incorporating feedback and revisions as necessary.

•        Work on multiple projects simultaneously, meeting deadlines and managing time effectively.

Requirements:

•        Proven experience as a Copywriter in an advertising agency or similar environment.

•        Strong portfolio showcasing a range of successful marketing and advertising campaigns.

•        Excellent command of the English language, including exceptional writing, editing, and proofreading skills.

•        Proficiency in adapting writing style and tone to different target audiences and communication channels.

•        In-depth understanding of advertising principles, marketing strategies, and brand positioning.

•        Ability to conduct thorough research on various topics and industries.

•        Familiarity with SEO principles and best practices to optimize copy for search engines.

•        Proficiency in using industry-standard software and tools for copywriting and content creation.

•        Strong interpersonal skills with the ability to collaborate effectively with clients and creative team members.

•        Ability to work under pressure, meet tight deadlines, and manage multiple projects simultaneously.

Preferred Qualifications:

•        Bachelor's degree in Advertising, Marketing, Journalism, English, or a related field.

•        Experience in writing for diverse industries and sectors.

•        Knowledge of social media platforms and their respective advertising formats.

•        Familiarity with data-driven marketing and A/B testing methodologies.

Exceleron Software is looking for a Perl developer to join our development team.

**This is a fully remote position, even after COVID!**

Exceleron Software provides an integrated energy utility customer engagement suite consisting of Online and Cash Payments, Customer Alerts, Prepay Billing, Online Bill Presentment, Usage Monitoring, and a Mobile App (for both iOS and Android) in both the United States and India.

We have passionate, fun-loving, and exciting people at Exceleron in India and the US. We are looking for people who can have fun at work. We are looking for people with strong communication skills (you should be able to talk about Technology with ease) and be someone who works well as part of a team and enjoys sharing ideas and debating technical options.

You will be expected to provide input in the design of systems and can even provide an opinion on front-end design issues.

Core modules used in our systems: Catalyst, DBIx::Class, Template::Toolkit, Plack, Test::More, Moose, PDF::API2 along with many others. Should have experience in writing tests and doing code reviews and participating in test-driven development. You are also likely to have several CPAN modules, and follow the latest technical developments

Desired Candidate Profile

1) 3-8 years experience in Perl Development with a working knowledge of the following web

2) development stack: HTML/XHTML, CSS, JavaScript, Apache/Nginx Extensive experience with OO Perl

3) Proficient with building/managing relational databases

4) Any perl based web frameworks (Mojolicious, Catalyst, Dancer, CGI Application, or anything else)

*Preference will be given to Active contributors to Perl Mongers/ Programming/Hacking Discussions.

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience