Business Development Executive

Position: Senior Professional Services Engineer - NTRX

Location: Pune, Hinjewadi PH-2

Experience: 5-7 Years

Budget: 11-12 LPA

Work Type: Hybrid | 2 Days WFO

Role Summary

The NTR-x PSE will own installation, integration & support of NiCE NTR-x recording solutions for clients in Financial Services/Banking domain.

Must Have

 - Domain: 5-7 Yrs experience in Financial Services / Banking domain

 - Recording Solutions: Hands-on with NiCE / Verint / any other recording solutions - Installation, Configuration, Upgrades & Maintenance on Windows/Cloud & NTRX

 - OS: Strong Microsoft Windows Server/OS knowledge

 - Telephony: IP/SIP communication analysis + Strong telephony background

 - Networking: OSI 7-layer, TCP, UDP, LAN/WAN, NICs, Switches, Routers

 - Troubleshooting: Wireshark, Log Analysis, Network testing utilities

 - Scripting: Basic SQL / Shell - Query & Update knowledge

 - Client Skills: Strong customer-facing skills. Able to lead tech discussions & represent NiCE in client meetings

Good to Have

 - Integrations: Experience with PBX, Switch, ACD - Avaya, Cisco, Microsoft Teams, Amazon Connect

 - Cloud: AWS - Primary, Azure. Virtualization - VMware, Citrix

 - Advanced: MDC, LDAP, SSO, ACD Integration, DB Migration, DR & HA Designs

 - Security: Active Directory, GPO, DNS, Certificate Authority, EFS, Hardening

Added Advantage

 - Certifications: MCP / MCSE, CCNA, VMware, Citrix, AWS, Azure

 - Database: Microsoft SQL Server 2012+ - Install, Config, Admin, Backup, Recovery

Key Responsibilities

 - Install, integrate & configure NiCE NTR-x recording solution remotely as per standards

 - Develop/configure software features per design specs & customer requirements

 - Plan & execute Unit, Functional & System testing. Support UAT & Data Validation

 - Assist customers/vendors with NiCE integration points

 - Provide technical expertise across NiCE product suite - Design, Support, QA

 - Escalate issues to Support, R&D & Management when needed

 - Proactive communication with client & management on progress & risks

 - Support after-hours, weekends, client-site & cross-time-zone as required

 - Share customer feedback to R&D for product enhancements.

About the job

The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible

for developing marketing and communications content that will separate us from the crowd. Someone who will

craft the written language that brings a brand's vision to life.

Responsibilities

• Bring an ability to understand brand briefs, tonality and communication structure of the brand.

• This includes creating compelling messaging for various touchpoints, from website copy and social

media posts to advertising materials and internal communications.

• Build trust, foster emotional connections, and drive conversions by effectively communicating the

brand's message.

• Be an important part of Windowseat’s collaborative culture and work with cross functional teams.

• Collaborate with graphic designers to ensure that the written content and visual design work together

harmoniously.

• Crafting compelling and engaging posts for social media platforms, maintaining brand consistency and

promoting engagement.

• Developing memorable and impactful taglines and slogans that capture the essence of the brand.

• Present ideas to clients clearly and effectively.

• Obsessed with grammar and proofreading.

• Stay abreast with the current industry trends.

Qualifications

• Should have 2-6 years of experience working as a copywriter with Branding And/or advertising agency

• A Bachelor's degree in fields such as Journalism, Communications, English, Marketing, or a related

discipline is the minimum requirement.

• Excellent written and verbal communication skills

• Knowledge of written and verbal skills in a regional languages will be an advantage.

• Additional skills like SEO knowledge and familiarity with digital marketing tools are also advantageous.

Job Description 

Cateina Technologies is looking for  IBM ACE Developers 

Technical Skills 

● IBM Message Broker 

● IIB ACE 

● Kubernetes 

● Microservices 

● Docker 

● EAI and SOA architecture 

● Java 

● Web services (REST, SOAP) 

● JSON, XML 

● Database knowledge 

● Understanding of Nodes

● Basic Unix knowledge 

● Angular JS 

● Jira 

Required competencies 

● Experience in designing, developing, implementing and supporting SDLC by using IBM integration bus/IBM connect API/IBM ACE 

● Required API Banking Knowledge Banking Domain, Oracle PL SQL 16 WebSphere Message Broker IBM Integration Bus IIB 

● Sound knowledge of REST XML/JSON, WSDL, SOAP, JMS, HHTP, SSL, XSLs, XST and gateway script is required 

● Clear understanding of the IBM API Connect architecture and its components. 

● Should be clear on the concepts of different protocols (HTTP(s) etc) and RESTful services standards.

Skills 

•  Strong communication skills both written and verbal 
• Any degree 

Who can apply 

Candidates who: 

• are willing to travel to client site 
• willing to relocate to Mumbai 

Office Location 

Cateina Technologies 

Vikhroli (West), 

Mumbai, Maharashtra 400083 

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

Job Scope

• Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
• Implementation: Configure and Test SAP SuccessFactors modules
• Data Migration:  Perform/Support Data Migration as required
• Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
• Training: Educate clients on how to use SAP SuccessFactors modules
• Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project. 
• Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.

• Proficiency with NodeJs, ES6, Express;
• Experience in Source Control (Bitbucket/GIT);
• Experience in developing and scaling B2B applications.
• Knowledge and experience with using Restful API;
• Must be able to design components to drive reusability and performance;
• Must be able to build responsive design;
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
• Write production quality and thoroughly tested code.

Job Description for Marketing Manager:

Must have experience with an IT Service Based Company

Mandatory Skills: PPC, Google paid campaign

Exp -4-6

Budget- 6-7lpa

• Managing all marketing for the company and activities within the marketing department.
•  Developing the marketing strategy for the company in line with company objectives.
•  Coordinating marketing campaigns with sales activities.
• Experienced in handling multiple ad campaigns over google, Linkedin, and social accounts
•  Overseeing the company’s marketing budget.
•  Creation and publication of all marketing material in line with marketing plans.
•  Planning and implementing promotional campaigns.
•  Manage and improve lead generation campaigns, measuring results.
•  Overall responsibility for brand management and corporate identity Preparing online and print marketing campaigns.
•  Monitor and report on the effectiveness of marketing communications.
•  Creating a wide range of different marketing materials.
•  Working closely with design agencies and assisting with new product launches.
•  Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
•  Analyzing potential strategic partner relationships for company marketing.