Sales Team Leader

Accounts Receivable-Collections (Voice Process Only)

Location: Remote (Work from Home)

Shift: Night Shift (7:00 PM 4:00 AM IST)

Expected Start Date: November Week 1

Experience Required: 3-4 Years

Gender: Female Candidates Only

Availability: Immediate Joiners Preferred

About the Role

In this role, you will interact with US-based clients, handle customer inquiries, manage utility account setups, coordinate with vendors, and support accounting collection and fund detail management.

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment.

Key Responsibilities

• Handle customer inquiries via phone and email in a professional and courteous manner.
• Resolve issues efficiently while maintaining a positive customer experience.
• Make outbound calls for follow-ups, feedback, and service updates.
• Maintain accurate records of all customer interactions in the CRM system.
• Update clients in real time via email regarding the current status of each request.
• Communicate professionally with US clients and internal stakeholders.
• Manage utility account setup and ensure accurate information entry.
• Contact vendors to collect, verify, and maintain required documentation.
• Proactively take action on vendor accounts and notify clients of any observed issues.
• Assist in accounting collection and fund tracking activities.
• Handle client queries promptly while ensuring confidentiality and accuracy.
• Contact clients via Teams, email, or in-person (as applicable) to discuss overdue accounts.
• Negotiate payment arrangements and provide debt resolution solutions.
• Maintain detailed records of all collection activities and communications.
• Monitor account status and follow up on payment plans.
• Prepare and send collection letters or legal notices as necessary.
• Collaborate with internal departments to resolve customer issues affecting payment.

Requirements

• Proven experience in a voice-based customer service or collections role for at least 3+ years.
• Fluency in US English accent is a must.
• Excellent verbal communication and listening skills.
• Ability to multitask, manage time effectively, and handle difficult conversations with professionalism and empathy.
• Bachelors degree required (Finance, Business, or a related field).

Required Skills and Qualifications

• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency in using CRM tools, collection software, SAP Business One, NetSuite, and Microsoft Excel.
• Knowledge of relevant laws and regulations related to debt collection.
• Ability to work independently and as part of a team.

Technical Requirements

• System: Windows laptop/desktop (Intel i5 or higher, minimum 8GB RAM).
• Screen: Minimum 14 inches, Full HD (1920×1080 resolution).
• Internet: High-speed broadband connection (100 Mbps or higher).

About ARDEM

ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) company serving clients across the USA and Canada for over 20 years. We are passionate about innovation, efficiency, and excellence — continuously improving our solutions to deliver measurable value to our clients.

Join us and be part of a team transforming the future of business process outsourcing.

About us : 

Rekise Marine is a startup focused on enhancing the sustainable utility of oceans through autonomous robotic infrastructure. We develop advanced autonomous technologies for the maritime sector, serving defense and commercial applications globally. Our work spans autonomous surface and underwater vessels and smart port infrastructure, including projects like Jalkapi for the Indian Navy.

About the role :

We are seeking a passionate and driven experienced Senior Robotics Engineer to lead the development and integration of autonomy systems in our next-generation marine robotics platforms. As part of our dynamic startup journey, this role demands deep technical expertise in robotics software and embedded systems, especially in areas like navigation, control, perception, and real-time systems. You will mentor a team of engineers and play a critical role in scaling up core autonomy stacks from simulation to real-world deployment.

This is a hands-on role that involves direct ownership of robotics subsystems and collaboration with cross-functional teams including hardware, embedded systems, and systems integration.

Key Responsibilities :

Technical Leadership

• Lead architecture, design, and implementation of autonomy modules (navigation, control, perception, SLAM, etc.).
• Own system-level integration with sensors, embedded systems, and marine vehicle control systems.
• Establish engineering best practices in ROS2-based development, simulation testing, and CI/CD pipelines.
• Define rigorous testing and validation strategies, developing simulation and field test setups to benchmark perception models against real-world scenarios.

Product Development

• Drive development of robust, scalable code for marine robotics platforms in C++ and Python.
• Guide simulator development to reflect accurate marine dynamics and sensor behavior (e.g., Gazebo, Unity Sim)
• Troubleshoot and debug issues across software and hardware interfaces in test benches and field trials

Team and Project Management

• Mentor and support junior engineers in robotics, controls, and perception development
• Collaborate with program managers to define and track milestones, technical deliverables, and field deployment plans
• Maintain clear documentation, communicate technical findings effectively, and present updates to internal teams, external partners, and research collaborators. 

Required Skills and Experience :

• Bachelor’s or Master’s in Robotics, Mechatronics, Electronics, Computer Science, or related field
• 4+ years of experience in robotics software development, preferably in field robotics or autonomous vehicles
• Proven track record of deploying robotics systems from lab to field
• Strong coding skills in C++ and Python
• Expertise in ROS2, Gazebo/Unity Sim, and Linux-based development
• Solid understanding of control theory, SLAM, sensor fusion, and kinematics
• Familiarity with marine dynamics and sensor integration (IMU, GPS, LIDAR, sonar, etc.)

Good to have

• Experience working with marine or underwater robotics
• Exposure to safety-critical systems or defense tech environments

What We Offer :

• Opportunity to lead core autonomy development in a high-impact defense-tech startup.
• Competitive compensation and performance-linked growth.
• Exposure to real-world deployments and defense projects.
• Collaborative and innovative environment alongside domain experts and naval veterans.

Skills Required:

- 4+ years of technical experience in a developer role

- Strong proficiency with Core Java

- Database experience preferably with DB2, Sybase, or Oracle

- Complete SDLC process and Agile Methodology (Scrum)

- Strong oral and written communication skills

- Excellent interpersonal skills and professional approach

- Bachelor’s degree in Computer Science, MIS, or other technology/engineering discipline

Skill Desired:

-Strong proficiency with Scala on Spark

- Previous experience in front office and back office reports

- Strong understanding Order Life Cycle management from Equities or Listed derivatives perspective

- Previous experience in Trade Surveillance or working with data from the order lifecycle

- Good to have knowledge on Hadoop Technologies

- High quality software architecture and design methodologies and patterns

- Work experience as level-3 support for applications

- Layered Architecture, Component based Architecture

- XML-based technologies

- Unix OS, Scripting, Python or Perl

- Experience in development on other application types (Web applications, batch, or streaming)

We are seeking a talented and experienced Frontend Developer to join our on-site team full time. As a Frontend Developer, you will be responsible for developing user-friendly, responsive and high-performance web applications.

Responsibilities:

• Develop responsive and user-friendly web applications.
• Collaborate with designers and other developers to implement visual designs and user interface elements.
• Optimize web applications for maximum speed and scalability.
• Write clean, maintainable and reusable code.
• Participate in code reviews and ensure code quality.
• Troubleshoot and debug issues as they arise.
• Stay up-to-date with emerging trends and technologies in frontend development.

Requirements:

• 1 year of experience as a Frontend Developer.
• Proficient in HTML, CSS, and JavaScript.
• Familiarity with modern frontend frameworks like React, Nextjs.
• Experience with CSS preprocessors like Sass or LESS.
• Knowledge of responsive web design and cross-browser compatibility.
• Understanding of version control systems like Git.
• Ability to work in a collaborative environment.
• Excellent problem-solving and analytical skills.

If you are a self-starter who is passionate about frontend development and looking for a challenging opportunity, please apply with your resume and a cover letter explaining your experience and why you are the best fit for this role. This is an on-site, full-time position.

About the role

We’re looking for a passionate Market Research Associate, with an analytical mindset and thrust to constantly thrive with current market trends.

As a Market Research Associate you will be responsible for providing actionable insights by conducting detailed market research to provide in-depth analysis of the current market trends, competitive analysis, market share across our line of products - Scalefusion, NuovoPay, and NovoTeam.

What will you do?

• Develop a good understanding of the SaaS industry and perform in-depth analysis to evaluate the current market trends.
• Demonstrate ability to track and analyze global market development, competitive landscape, impact of economic trends on the industry, business scenario and growth prospects
• Provide analytical interpretation of the data to conceptualize and build perspectives based on industry trends and their impact
• Identify and understand change-causing trends that impact our market, as well as industries related to our products.
• Perform valid and reliable market research on competitors’ products & services and turn into actionable insights for product and marketing managers.
• Help our sales & marketing team to generate effective strategies based on secondary market research.
• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Understand target market characteristics and map its needs with the offerings
• Research, curate and build database(accounts & contacts) using lead generation tools like LinkedIn Sales Navigator, Zoominfo, Lusha  etc to fuel sales pipeline
• Identify prospective industry events, trade shows, networking events and opportunities

Greetings from Samunnati !

We are looking to hire UI developer for our growing organization.

Location: Bangalore 

Role and Responsibilities

• Making technology work for small holder farmers is the primary function of this team, the individual joining this team should be self-driven towards creating impact.
• A keen listener and has a pro-active approach to problem solving.
• Should understand the role of digital transformation in a company’s journey.
• An individual who follows technological advancements closely and thinks of new and innovative use cases that such technology can solve.
• Having previous experience in product management and/or platform development projects is a plus.
• Knowledge of software development life cycle and software configuration management tools preferred.
• The candidate should demonstrate high bias-for-action and should drive results that matter to the function and to the entire organisation.
• Build from ground up, a scalable server infrastructure and client applications.
• Design, develop and deploy features and consume APIs with high quality standards.
• Manage the infrastructure hosted in the cloud.
• Contribute significantly in reviewing code, design & test-cases authored by peers.

Qualifications and Education Requirements

• 3-5 years experience of design and development experience building scalable & distributed systems.
• Bachelor’s or Master’s degree in Engineering from reputed institutes.

SKILLS

• Agile Project Management
• Software Development Life Cycle and Software Configuration Management
• Excellent coding, debugging skills.
• Hands-on experience on the following tech stacks:
  ReactJs, NodeJs, TypeScript, PostgresSQL/MongoDB, Nginx, Pm2, Redis, Bootstrap, CSS
• Knowledge of Microservices and REST APIs.
• Must have: Experience with managing server infra in hybrid cloud AWS & GCP.
• Must Have: Very good understanding of OOPS and design patterns.
• Nice to have: Hands-on-experience with analytics using ELK stack/ Mixpanel

Interested and suitable candidates can apply for the above post.

Samunnati is an Equal Employment Opportunity Employer. Our ambition is to build the best team – one that is representative and inclusive of the diverse talent and the communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

About Samunnati:

Samunnati is an agri ecosystem enabler with a vision to “Make Markets Work for Smallholder Farmers”. Founded by Mr. Anil Kumar SG - an seasoned banker and a passionate entrepreneur (ex-ICICI Bank and IFMR) in 2014, Samunnati is backed by marquee equity investors viz. Elevar Equity, Accel, responsibility AG and Nuveen. Samunnati works on a specific AMLA framework - Aggregation, Market Linkage, and Advisory services, which facilitates market access through financial and non-financial solutions that enable the enterprises and associated value chains operate at a higher equilibrium, thereby creating value for all stakeholders.

Check out to career page for more interesting and exciting job opportunities within Samunnati the great place to work organization.

https://careers.samunnati.com/

The incumbent will be entitled to the following responsibilities:

• Work closely with the product team to identify research questions.
• Plan and conduct interviews, user surveys, card sorting, and usability tests to understand user needs and find relevant solutions
• Help define and refine user personas.
• Present and communicate insights in order to help shape long-term product strategy.
• Create use cases and flow diagrams, and define information hierarchies.
• Write compelling, user-friendly copy that guides the user and embodies the voice of the brand.
• Design and prototype elegant interactive solutions.
• Work within brand guidelines to create layouts that reinforce a brand's style or voice through its visual touchpoints.
• Collaborate with front-end developers to translate design appropriately.
• Provide support by participating in creative decision-making.

Requirements:

• Understanding of interaction design principles.
• A user-centric mindset.
• Attention to detail.
• Creative & analytical problem-solving approach, articulative, and rational.
• Ability to work in a fast-paced, hyper-collaborative work environment with grace. And someone who wants to make great products
• 3 to 4 years of experience as a UI-UX Designer or a similar role.
• Bachelor's, associate's, or relevant program degree in design or art-related field.
• Portfolio of high-quality work and project samples.
• Mastery of foundational design concepts and visual principles, especially for the digital world.
• Up-to-date knowledge of design/CAD software like Adobe XD, InVision, Sketch/Illustrator/Affinity, Photoshop, Figma, etc.

Location: Remote.