Sales Team Leader

• Bachelor’s degree in Computer Science, Engineering, or related field 
• 3–5 years of relevant experience in MDM and enterprise data platforms 
• Hands-on experience with Reltio MDM and Reltio Integration Hub 
• Strong communication skills 
• Strong SQL and data analysis skills 

Job Title: Lead Generation Intern

Location: Baner, Pune

Duration: 3 Months

Stipend: Unpaid

Employment Type: Internship | Work From Office (WFO)

About the Role

We are looking for enthusiastic and motivated fresh graduates or final-year students to join our team as a Lead Generation Intern. This internship offers hands-on exposure to international B2B lead generation, outbound sales strategies, and client acquisition. You will work closely with the Sales and Marketing teams to identify potential clients, execute outreach campaigns, and build a strong sales pipeline.

This internship is designed for individuals looking to build a career in Sales, Business Development, or Marketing through practical industry experience.

Key Responsibilities

• Research and identify potential B2B prospects across US market.
• Generate leads through LinkedIn, email outreach, and other online platforms.
• Assist in executing email marketing and LinkedIn outreach campaigns.
• Maintain and update lead data spreadsheets.
• Conduct market research to identify new business opportunities and target industries.
• Schedule introductory meetings for the sales team with qualified prospects.
• Follow up with prospects via email and LinkedIn.
• Collaborate with the Sales and Marketing teams to improve lead generation strategies.
• Track daily activities and submit weekly progress reports.
• Work towards achieving assigned lead generation targets.

Eligibility

• Fresh graduates or final-year students from any discipline.
• Min 75% mark in 10 and 70% in 10+2; Graduation Minimum First class; If PG atleast 7.5 CGPA

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

• Editorialist YX is looking for a Technical Architect - Search. As part of this role, you will work with a team that builds a unified search platform to power various searches for our .com website,IOS app, and internal support tools. This search impacts thousands of customers in a day and will also become pivotal to our tech efforts as we continue to grow 30x YoY.

• You will own the technical direction for the team, and you will be leading key search projects from ideation all the way to deployment. You will be working closely with both technical and business leaders to fulfill your mission.
• Salary is no bar for the relevant candidate. 

• 6+ years of experience working in java and web services.
• 6+ years of experience working in the Search domain.
• Proven skills in designing scalable, highly available distributed systems which can handle high data volumes.
• Strong understanding of software engineering principles and fundamentals including data structures and algorithms.
• Solid understanding of concurrency and multi-threading, multiple design patterns, and debugging and analytical methodologies.
• Hands-on experience on Solr Cloud or ElasticSearch.
• Deep understanding of information retrieval concepts.
• Deep understanding of Linguistic processing like tokenizers, spellers, and stemmers.
• Hands-on experience on big data tech stacks, like Hadoop, Hive, Cassandra, and Spark is a plus.
• Self-directed, self-motivated, and detail-oriented with the ability to come up with good design proposals and thorough analysis of production issues.
• Excellent written and oral communication skills on both technical and non-technical topics.

• Designing and building a search engine using elastic search with engineers in the team for overall success for Search and other ML-based systems.
• Collaborate with peers from other Engineering groups to tackle complex and meaningful problems with efficient and scalable delivery of Search solutions.
• You are expected to be self-motivated, dedicated, and a solution-oriented individual. The main responsibilities for this position include:Leading effort to build large-scale, distributed, and highly available systems and pipelines.
• Leading effort to build large scale and highly available information retrieval systems
• Design and develop solutions using Java tech stack.
• Design and implement as per secure guidelines
• Work with QA to identify issues and fix them.

• B.Tech. in Computer Science or equivalent experience
• 6+ Yrs of experience in Java, Web services & Search Domain
• Experience working in Product based company

• Retiral Benefits
• Medical Insurance
• Remote Working Opportunity for the time being
• MacBook
• Stock Options
• Gym Membership

Requirements

• 2+ years of experience with one of the top frontend frameworks - React (preferred)/ Angular / Vue
• Solid understanding of modern CSS methodologies like SCSS, SASS
• Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
• Working knowledge of RESTful APIs, HTTP 2, Socket Connections
• Deep understanding of Javascript topics including the V8 Engine, Async, Memory Management, Duplex Communication.
• Experienced in Unit / Integration / Visual Testing.
• Ability to develop pixel-perfect web pages from designs
• Prior startup experience is a plus