Field Sales Executive

• 2-4 years of experience.
• Fluent in English and Hindi Language.
• Previous counselling experience with students/parents/guardians.
• We can target admission coordinators/counsellors from premium coaching institutes, colleges, and universities.

It will be a Work From office. The location is Bangalore.

About the role

• To assist interested students with their application process.
• To educate Parents/Guardians/Students about Scaler's undergraduate program and counsel them about their learning needs.
• To demonstrate the value proposition of Scaler's UG program & nurture interest and push them further into the positive funnel.
• Building a communication journey with high potential leads to completing the admission process.
• Following up with the shortlisted candidates in completing the payment formalities.
• Assisting and coordinating in loan processing and refund-related issues.
• To provide campus tours for parents/guardians if required.

Required Skills

• Excellent verbal and written communication skills in both English and Hindi.
• Exceptional counselling skills to collaborate with parents/guardians to assist students with educational and career planning.
• Be comfortable with basic Excel skills.
• Assist the team in conducting events competitions, seminars etc. at the college campus.

As a Primary Teacher, you will deliver subject-based lessons to young learners and ensure an interactive and inclusive learning experience. You will focus on developing foundational knowledge in core subjects, track student progress, and maintain a structured classroom environment.

Benefits:

● Exposure to innovative teaching methodologies

● Opportunities for professional development

● Work in a supportive academic environment

Key Responsibilities:

✔ Teach subjects like English, Mathematics, Science, and Social Studies

✔ Design lesson plans aligned with the curriculum

✔ Assess student performance through tests and assignments

✔ Collaborate with parents and fellow educators for student growth

Requirements:

● Bachelor’s degree in Education (B.Ed.) or relevant subject

● Teaching experience in primary grades preferred

Duties and Responsibilities include but are not limited to:

1. Upload videos, manage negative reviews, and keep the account profile up to date.

2. Research keywords, hashtags, industry-related topics & social media trends.

3. Edit images for social media usage.

4. Track & organize campaign schedules, coordinate/schedule posts on all platforms, and execute a content strategy for designated team members.

5. Write clear captions, descriptions & other content for the posts.

6. Manage day-to-day interactions with followers & develop partnerships with social media influences and other accounts.

7. Generate ideas to create brand awareness, determine the brand voice & align all posts accordingly.

8. Develop a scheduling sequence to publish content on all platforms & propose promotional activities.

9. Gather & compile data about the brand’s users and viewers.

10. Assist the Ad Manager when running social media ad campaigns.

11. Moderate conversations in social media groups as per set etiquettes.

12. Conduct general administration.

13. Ad hoc tasks

Schedule: US work hours (40+ hours per week)

Location: This is a remote job

*Salary is based on experience and skills.

*Only qualified candidates will be invited to take the assessment & scheduled for the interview/s.

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ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA

JOB DESCRIPTION:

BPO QUALITY ANALYST-Roles and Responsibilities

• Strong analytical and facilitation skills.
• Monitoring product standards and implementation of quality control programs.
• The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
• Performing the internal audit cycle based on facts.
• Planning, organizing, updating and maintaining documentation related to quality parameters.
• Highly self-motivated and directed, with keen attention to detail.
• Good time management skills
• Keeping quality documentation up to date.
• Analyzing the working progress of employees with set parameters.
• Responsible for the review and update of the program quality plans.

• Proficiency in the English language is mandatory. 

• 8+ years of relevant work experience
• Well-versed in data structures, algorithms, and software design. Programming experience with at least one of
• Java or Python and object-oriented design
• Knowledge on SQL, NoSQL databases, Messaging/Caching technologies and AW deployments is a plus
• Exposure to the architecture and design (design patterns, security, reliability and scaling) of new and current systems. Experience in building highly scalable business applications, which involve implementing large complex business flows involving multiple third-party integrations
• Prior startup experience is a plus

• ReactJS
• AngularJS HTML/
• CSS
• Javascript/jQuery
• AWS Knowledge
• Microservices and Nanoservices along with a monolith.

• If you want to work on a high scale production grade mission-critical app in a fun, relaxed
• and sometimes crazy environment
• Opportunity to work in the region's ONLY AWS Certified Advanced consulting partner with a
• chance to get trained by AWS solution architects and get certified.

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus