Introduction:
Join our team at Reconect.ai, where we are shaping the future of debt collection with our innovative Collaborative Intelligence platform. By integrating artificial intelligence with human expertise, we enhance both efficiency and accuracy, creating superior customer experiences. We're seeking a Sales Operations Manager to help us build this new era of tech-driven, AI-enhanced operations.
Responsibilities:
* Client Engagement: Actively work with the product team to map customer journeys and optimize conversion strategies.
* Operational Support: Manage daily operational tasks.
* Stakeholder Interaction: Serve as the key point of contact for clients and vendors, ensuring smooth coordination and fulfillment of operational requirements.
* Process Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of product operations.
* Support Product Development: Collaborate closely with the product team to relay feedback from operational data, helping to refine product features and strategies.
Qualifications:
* Educational Background: Currently pursuing or recently graduated with a Bachelor’s degree in Business Administration, Operations Management, or a related field.
* Operational Acumen: Keen interest in operations, with a strong orientation towards technology-driven product management.
* Communication Skills: Excellent communication and interpersonal skills, capable of managing multiple stakeholders and maintaining strong relationships.
* Analytical Abilities: Strong analytical skills, with the ability to process operational data and generate actionable insights.
* Adaptability: Ability to thrive in a fast-paced startup environment, with a willingness to take on varied tasks as needed.
* Tech Savviness: Proficiency with MS Office and comfortable with digital tools and platforms, with a quick learning curve for new technologies.
Why Join Us?
* Impact: Directly contribute to the core operations of the company, with a significant impact on our product and customer experience.
* Career Advancement: Potential for a full-time role based on performance after three months, with significant growth potential as the company expands.
* Culture: Engage in a workplace that values proactive engagement, innovative thinking, and operational excellence.