Customer service Trainee

Job description:

Job Description

Company: Wenodo

Location: IT Park, Bhopal

Experience Required: 1+ Year

Wenodo is looking for a dedicated and solution-oriented IT Support Executive to join our team. If you have a passion for solving technical issues, supporting users, and ensuring smooth IT operations, this opportunity is for you!

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Issue Resolution: Diagnose and resolve customer issues, ensuring timely solutions to enhance customer satisfaction.
• Product Knowledge: Maintain a thorough understanding of the company's products or services to provide accurate information and support to customers.
• Documentation: Accurately document customer interactions, issues, and resolutions in the ticketing tool.
• Escalation: Identify and escalate complex issues to appropriate internal teams when necessary.
• Feedback: Gather customer feedback and provide insights to improve products, services, and customer support processes.
• Team Collaboration: Work closely with other departments, such as Development and other support team, to ensure a cohesive approach to customer service.

Qualifications:

• Experience: Minimum of 1 year of experience in customer support or a related role.
• Technical Skills: Proficiency in using ticketing tool and Microsoft Office Suite. Familiarity with support processes is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Problem-Solving: Strong analytical and problem-solving abilities to address customer issues efficiently.
• Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.
• Time Management: Effective time management skills, with the ability to handle multiple tasks simultaneously.

Work Location: In person

Location: Indore (Onsite)

Experience: 1 - 3 years

Type: Full-time

Role Overview

As an Animator at MotionGility, your primary focus will be bringing static designs to life using clean, smooth, and modern motion graphics. This role is dedicated to animation—designing assets from scratch is not required.

Key Responsibilities

• Animate videos using After Effects (2D, motion graphics, typography, infographics).
• Interpret storyboards and design files to convert them into polished animations.
• Add transitions, motion, timing, effects, SFX, music, and movement to enhance storytelling.
• Collaborate with designers to ensure seamless import and preparation of assets.
• Manage project renders, versions, and AE compositions.
• Maintain consistency and animation quality across all deliverables.
• Implement feedback efficiently and work within tight deadlines.

Requirements

• Strong command over After Effects and Premiere Pro.
• Solid understanding of animation principles: timing, spacing, easing, anticipation, follow-through, etc.
• Ability to animate characters, icons, graphics, typography, and mixed-media elements.
• Experience handling complete AE projects end-to-end.
• Experience in character rigging.
• Ability to create Lottie/UI animations.
• Basic knowledge of Premiere Pro editing.
• Knowledge of 3D tools (optional but good to have).
• 
  

Why Join Us

• Work with a globally recognized creative and marketing team.
• Opportunity to build and scale outreach systems for international clients.
• Growth-focused culture with performance-based rewards.

Senior Full Stack Developer

About the Role :

Were looking for a skilled Full Stack Engineer (5-10 years of experience) who can design and build scalable web applications, own end-to-end features, and contribute to the technology powering Indias fastest-growing jewelry platform.

Youll work closely with product and design teams to bring seamless user experiences to life while ensuring robust backend systems.

Key Responsibilities :

- Design, develop, and maintain scalable web applications and APIs.

- Work across the stack - from front-end interfaces to backend logic and database layers.

- Collaborate with product managers and designers to translate requirements into high-quality code.

- Optimize application performance, security, and scalability.

- Drive code quality via reviews, best practices, and mentoring junior engineers.

- Improve system performance and reliability with monitoring, testing, and CI/CD practices.

- Contribute to architectural decisions and technology choices as the platform scales.

- Stay hands-on with coding while helping guide the technical direction of the team.

Qualifications :

- 5 - 8 years of professional experience as a Full Stack Developer.

- Strong expertise in JavaScript/TypeScript, with experience in frameworks like React.js or Next.js.

- Solid experience with Python (Django, FastAPI, or Flask).

- Solid understanding of relational databases (schema design, query optimization).

- Experience building and consuming REST/GraphQL APIs.

- Familiarity with Docker and containerized deployments.

- Hands-on experience with cloud platforms (AWS preferred).

- Understanding of microservices architecture.

- Knowledge of DevOps practices (CI/CD pipelines, monitoring, observability).

- Strong understanding of web performance, scalability, and security best practices.

- Excellent problem-solving, debugging, and optimization skills.

- Strong communication skills and ability to mentor other engineers.

Nice to Have :

- Background in Statistics, Computer Science, Economics, or related field.

- Exposure to Python or R for advanced analytics.

Whats in It for You :

- High ownership role in a fast-paced environment.

- Opportunity to work closely with the founding team and passionate professionals.

- Competitive salary with fast career growth and appraisals.

- Dynamic, collaborative, and politics-free work environment.

- Health insurance coverage.

Additional Details :

- Early-stage startup environment where achievements require effort, dedication, and passion.

- 6-day work week.

- Location : HSR Layout, Bangalore.

pay: ₹700,000.00 - ₹1,200,000.00 per year

Job description:

Company Description: KGiSL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGiSL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Job Title: SEO Team Lead

Location: Coimbatore

Department: Digital Marketing

Job Summary:

We are looking for a highly experienced Head of SEO to drive our digital growth strategy. The ideal candidate will be a data-driven leader with expertise in SEO, SEM, PPC, Paid Campaigns, and Social Media Marketing, with a proven record of generating high-quality leads that convert into business revenue. This role requires strategic vision, team leadership, and hands-on execution to maximize ROI across organic and paid channels.

Key Responsibilities

Strategy & Leadership

Experience: EDUTECH is mandatory 

Develop and lead the overall digital marketing strategy with a strong focus on Manage and mentor a team of SEO, PPC, SEM, and SMM specialists.

Align SEO, SEM, and paid campaigns with overall business goals and sales targets.

SEO & SEM:

Oversee on-page, off-page, and technical SEO to boost organic visibility and lead conversions.

Drive SEM initiatives (Google Ads, Bing Ads, etc.) to generate qualified leads.

Conduct competitor and keyword analysis to capture high-intent traffic.

PPC & Paid Campaigns

Plan, execute, and optimize PPC campaigns across Google Ads, LinkedIn, Meta, and other ad platforms.

Manage budgets efficiently to maximize ROI and minimize CPL (Cost per Lead).

Implement A/B testing for ad creatives, landing pages, and CTAs.

Social Media Marketing (SMM);

Oversee paid and organic social campaigns across platforms (LinkedIn, Instagram, Facebook, Twitter, YouTube).

Use social media ads strategically for B2B/B2C lead generation.

Monitor engagement, conversion, and ROI from social campaigns.

Analytics & Reporting:

Leverage tools like Google Analytics, Search Console, Ahrefs, SEMrush, HubSpot, Salesforce, etc.

Track KPIs: organic traffic, CTR, CPC, CPL, CAC, ROI, and overall funnel performance.

Present monthly performance dashboards with actionable insights.

Key Skills & Competencies:

7–12 years of experience in SEO, SEM, PPC, Paid Campaigns, and SMM and 2-3 years of experience in EDUTECH 

Deep knowledge of search engine algorithms, paid media platforms, and lead funnels.

Strong understanding of CRO (Conversion Rate Optimization), retargeting, and remarketing strategies.

Hands-on expertise with ad platforms (Google Ads, Meta Ads, LinkedIn Ads, Display, YouTube).

Proficiency in SEO/SEM tools (Ahrefs, SEMrush, Moz, Screaming Frog).

Excellent leadership, analytical, and communication skills.

Qualifications:

Bachelor’s/Master’s degree in Marketing, Business, IT, or related field.

Certifications in Google Ads, HubSpot, Meta Blueprint, SEO/SEM (preferred).

Job Type: Full-time

Benefits:

Health insurance

Life insurance

Provident Fund

Work Location: In person

Roles & Responsibilities:

•

Looking for a dynamic and self-driven professional for our role of Full Stack Developer.

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The candidate should have a great attitude coupled with excellent tech skills.

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Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.

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As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.

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Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

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You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.

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You are expected to take an active role on both sides and define how the application looks and how it works.

Technical responsibilities:

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Execute on Software Engineering best practices for developing, unit testing, and deploying code.

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Analyse & create requirements basis the discussions and understanding from various stakeholders.

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Create clear technical specifications.

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Analyze and create efficient deployment architecture.

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Deploying code to production, tracking and debugging technical issues in production environment.

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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.

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Design and create advanced, elegant and efficient systems.

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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.

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Work with your team to design and build software applications to function across multiple platforms.

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Maintain and improve the website by developing new user-facing and mobile-based features.

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Build reusable code and libraries for future use.

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Validate the technical feasibility of UI/UX designs.

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Optimize application for maximum speed and scalability.

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Assure that all user input is validated before submitting to the back-end.

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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.

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Get feedback from, and build solutions for users and customers.

•

Write functional requirement documents and guides.

•

Ensure high-quality graphic standards and brand consistency.

•

Collaborate with other team members and stakeholders.

Desired Candidate Profile:

•

Bachelor’s degree or equivalent in Computer Science or Information Technology.

•

5-7 years software development experience.

•

In-depth understanding of the entire web development process (design, development, and deployment).

•

Good understanding of SEO principles.

•

A thorough understanding of computer architecture, operating systems and data structures.

•

Strong understanding of front-end coding and development technologies.

•

Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.

•

Proficient understanding of client-side scripting and JavaScript.

•

Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular

Job Description:



We are seeking a talented and experienced B2B SaaS SEO Content Writer to join our team. In this role, you will play a critical part in creating engaging and high-quality content for our SaaS (Software as a Service) business, targeting a B2B audience. Your primary focus will be on creating content that is optimized for search engines and designed to attract and engage potential customers.

Responsibilities:

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Qualifications:

• Experience/ knowledge in B2B SaaS content writing with a focus on SEO optimization.
• Exceptional writing and editing skills, crafting engaging and informative content.
• A strong understanding of SEO principles, keyword research, and on-page optimization.
• Familiarity with B2B SaaS and authoritative writing on related topics.
• Strong research skills to gather data, statistics, and insights to support your content.
• Track record producing content driving organic traffic, engagement, and conversion.
• Collaborative skills, meeting deadlines in a fast-paced, cross-functional setting.
• Proficiency with SEO and content marketing tools (SEMrush, Ahrefs, Google Analytics).

A portfolio of previous work showcasing your B2B SaaS and SEO content writing skills.

Skills required / Roles and Responsibility

• Aware of API testing.
• Good logical reasoning. Good problem-solving skills.
• Should be able to do Automation using python/java.
• Proficient with Selenium and Java
• Must have Manual testing experience.
• Hands on experience on automation frameworks and must have experience of building them from scratch.
• Great design and problem-solving skills.
• Good to have knowledge of any Cloud and basic of DevOps.
• Proficient understanding of GIT, Linux.
• Able to analyze and clearly articulate complex issues and technologies.
• Strong debugging skills.
• Excellent communication, documentation and reporting skills.
• Ability to plan, priorities and execute in fast moving Agile sprints