Receptionist / Front Desk Support

Positon Name : C/C++ Developer

Experience : 3+ Years

Work Type : Full-Time (8 hours/day)

Overlap Requirement : 4 hours/day with PST (Pacific Time)

Notice Period : Immediate

About the Role :

We are seeking a C++ Developer with strong problem-solving skills and expertise in competitive programming to contribute to cutting-edge Large Language Model (LLM) training. The role involves designing structured programming challenges and reasoning tasks to enhance AI systems’ problem-solving capabilities.

Key Responsibilities :

• Design and develop structured reasoning tasks for training LLMs.
• Create datasets to improve LLMs' ability to solve complex, multi-step problems.
• Collaborate with researchers to align task objectives with model training goals.
• Refine task designs based on model performance and feedback.
• Ensure clarity, consistency, and high quality in task descriptions.

Job Requirements :

• 3+ Years of experience in C/C++ development.
• Strong analytical and problem-solving skills, with expertise in structured reasoning tasks.
• Proficiency in English, with excellent written communication skills.
• Experience in competitive programming (LeetCode, HackerRank, GitHub profile is a plus).
• Creativity and attention to detail in designing programming challenges.

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

About antuit.ai

Antuit.ai is the leader in AI-powered SaaS solutions for Demand Forecasting & Planning, Merchandising and Pricing. We have the industry’s first solution portfolio – powered by Artificial Intelligence and Machine Learning – that can help you digitally transform your Forecasting, Assortment, Pricing, and Personalization solutions. World-class retailers and consumer goods manufacturers leverage antuit.ai solutions, at scale, to drive outsized business results globally with higher sales, margin and sell-through.

Antuit.ai’s executives, comprised of industry leaders from McKinsey, Accenture, IBM, and SAS, and our team of Ph.Ds., data scientists, technologists, and domain experts, are passionate about delivering real value to our clients. Antuit.ai is funded by Goldman Sachs and Zodius Capital.

The Role:

Antuit.ai is interested in hiring a Principal Data Scientist, this person will facilitate standing up standardization and automation ecosystem for ML product delivery, he will also actively participate in managing implementation, design and tuning of product to meet business needs.

Responsibilities:

Responsibilities includes, but are not limited to the following:

• Manage and provides technical expertise to the delivery team. This includes recommendation of solution alternatives, identification of risks and managing business expectations.
• Design, build reliable and scalable automated processes for large scale machine learning.
• Use engineering expertise to help design solutions to novel problems in software development, data engineering, and machine learning. 
• Collaborate with Business, Technology and Product teams to stand-up MLOps process.
• Apply your experience in making intelligent, forward-thinking, technical decisions to delivery ML ecosystem, including implementing new standards, architecture design, and workflows tools.
• Deep dive into complex algorithmic and product issues in production
• Own metrics and reporting for delivery team. 
• Set a clear vision for the team members and working cohesively to attain it.
• Mentor and coach team members

Qualifications and Skills:

Requirements

• Engineering degree in any stream
• Has at least 7 years of prior experience in building ML driven products/solutions
• Excellent programming skills in any one of the language C++ or Python or Java.
• Hands on experience on open source libraries and frameworks- Tensorflow,Pytorch, MLFlow, KubeFlow, etc.
• Developed and productized large-scale models/algorithms in prior experience
• Can drive fast prototypes/proof of concept in evaluating various technology, frameworks/performance benchmarks.
• Familiar with software development practices/pipelines (DevOps- Kubernetes, docker containers, CI/CD tools).
• Good verbal, written and presentation skills.
• Ability to learn new skills and technologies.
• 3+ years working with retail or CPG preferred.
• Experience in forecasting and optimization problems, particularly in the CPG / Retail industry preferred.

Information Security Responsibilities

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in Information Security training and act accordingly while handling information.
• Report all suspected security and policy breach to Infosec team or appropriate authority (CISO).

EEOC

Looking for a .Net Core Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 2+ yrs. of experience in .Net Core.There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

  1)Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

  2)Minimum of 2 years of experience as a .Net Developer

  3)Proficiency in MVC Framework, WEBAPI, Webform, C#,sql queries

  4) Aptitude for learning new technologies quickly.

  5)Good problem-solving and analytical skills

.What We Offer:

 1)Glassdoor rating of 4.8, indicating high employee satisfaction.

 2) Free healthcare benefits.

 3)Strong focus on upskilling and professional development opportunities.

 4)Diverse and inclusive work environment.

 5)Competitive compensation and benefits package.

 6)Emphasis on maintaining a healthy work-life balance.

At ESOP ezee

You will enable technology Unicorn’s companies to manage their ESOP schemes through multi-tenant business-to-employee solutions used by more than 100K enterprise users

What you will do

Technical Lead provides technical leadership with in-depth application development experience and is responsible for delivering high-quality products. This is a technical role, with a focus on designing, architecting, and developing enterprise applications using Microsoft technology stack.

You are asked to deliver the following

• Understanding stakeholders' requirements and translate them into concrete architecture.
• Work on complex/challenging problems to provide scalable solutions
• Ensure an error-free production execution of the application
• Promote improvements for software development practices, processes, and standards with consideration of quality, innovation, and productivity

What you will need

• BE, BTech, MTech
• 4+ years of experience in developing and enhancing enterprise web applications
• You understand and are aware of the latest Microsoft .NET technology and its evolution over the last 2 years
• Solid knowledge of MVC, .Net 4.0/4.5, jQuery
• You have served as “Single Point of Contact” for managing technical escalations and decisions

Technology Stack

Experience on the Microsoft technology stack (ASP.NET, .Net Core 3.0, Web API, SQL).

Additional Skills (Optional)

One or more of the following skills are good to have, and will give an edge over other candidates:

• Test-Driven Development
• Knowledge of financial applications

• Bachelor's degree in Computer Science, Engineering, Operations Research, Math, or related discipline.
• Minimum 2+ years of experience as an Analyst role preferred.
• Highly proficient in Microsoft Office and Windows based applications.
• SQL AND Excel Knowledge and Hands-on experience is a must.
• Demonstrated Analytical ability, results-oriented environment with external customer interaction.
• Excellent written and verbal communication and presentation skills and the ability to express thoughts logically and succinctly.
• Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

Preferred Qualifications

• Experience with E-Commerce, Retail and Business Analytics would be an advantage.
• Understanding of data warehousing, data modeling concept and building new DW tables
• Advanced SQL skills, fluent in R and/or Python, advanced Microsoft Office skills, particularly Excel and analytical platforms

Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.

Perks:-

• Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
• Lucrative compensation at fresher’s level with attractive additional bonus
• Chance to travel as part of the work
• Great platform to learn, earn, deliver & grow in the telecom industry.
• Multiple Vacancies, thus higher chance of selection with on the spot offer.

Work responsibilities expected:

• Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
• Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
• Optimal grievance handling & servicing on client requirements/queries, through best approach.
• Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.

Desired Profile:

• Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
• Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
• Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
• Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.