Data Analytics

ROLES AND RESPONSIBILITIES:

• 2-4 years of experience designing in consumer-focused product companies. (Bonus points if you've worked in startups or fintech!)
• Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product.
• Ensuring design quality, consistency, and coherence within the product.
• Design flows and experiences that are incredibly simple and elegant.
• Collaborate and conduct user research and evaluate user feedback on designs and do iterations according to feedback.
• Experiment and validate design ideas and opinions.
• Expert-level understanding of the design tools (Figma/Adobe Suite/etc.) It would be a bonus if you know exactly how to create super cool micro-interactions using any tool like Principle, AfterEffects or ProtoPie.
• A collaborative team player who can work well with Product, Engineering, Business and Customer experience teams to ensure that everyone is aligned with the design vision.

IDEAL CANDIDATE:

• You've a tech mindset. Although, you are not expected to code.
• You have strong opinions, loosely held
• You spend time agonising over the meta-design details but know when to choose progress over perfection.
• You have experience designing cross-platform experiences, from the web to native mobile.
• You know how to use Al tools like Midjourney.

WHAT WE VALUE?

• Having a great taste/intuition is important to move fast.
• You take the shot like an artist - You decide fast and deliver right
• You are the CEO of what you do - You show ownership and make things happen.
• You own the overall experience including copy, graphics, etc.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Simply Fleet is a fast-growing SaaS solution to help automate an organization's fleet maintenance operations. You can learn more about our product by going to www.simply-fleet.com

We are looking for an enthusiastic and proactive Android developer to manage the app development of Simply Fleet on Android. The developer will work closely with the other members of the product team to build and maintain Simply Fleet's Android app.

What you will do:

• You should be proficient in Android development with Kotlin
• You should have a fair idea about web services
• You should be comfortable working with JSON
• You should have a strong knowledge of Android UI design principles, patterns, and best practices
• You should have a working knowledge of location services
• Knowledge of AWS S3 is a plus
• You should have an understanding of code versioning tools, such as Git
• You should have deployed apps on Google Play Console
• We expect you to be proficient in best coding practices like adding comments, using proper naming conventions, performing unit testing of your code, etc.
• You should be well versed in developing in Android Studio

Who you are?

• You should have 2+ years of experience in Android development
• You should be committed since we follow a hybrid model
• You are expected to be present in our physical office in Pune, MH twice a week
• You should be willing to take complete ownership of your work
• Above all, you should be able to think independently and creatively

You can expect a smooth onboarding process with structured timelines. You can expect teams that listen and learn. You can expect to be counted on, and you'll be given the freedom to do your best work. We build our product, our teams, and our company for the long haul, so you can build your career here if you choose to. This is your platform to be a part of a growing startup and to work with some really awesome folks. We will make sure you have fun along the way.

Job Description :

Handle Customer queries & Outbound/Inbound Calls with a team

-Convert the lead to prospect & pass it on to Sales.

-Daily updating of leads on the CRM.

Assisted buying experience at the site.

-Energetic, self-motivated, able to work independently under pressure.

-Fluent in English , Marathi , Hindi communication.

Cloud Platform Core forms the foundation of SAP Cloud Platform, providing key capabilities and services around platform core components [like Cloud Foundry, Kubernetes], extension factory, commercial infrastructure services, platform services, data management services etc

As an integral member of the SAP Cloud Platform Core Unit in Bangalore, India, you will be contributing to development in one of the following areas:

1. Data Management Services for Cloud Foundry, Kubernetes Environments – Both SAP Managed and Cloud Provider based data management services
2. Kubernetes as a Service – Multi-Cloud Kubernetes Cluster as a Service
3. Kernel Services – Enable the development of SAP CP Kernel Services -   technical services used by all SAP cloud solutions to make the Intelligent Enterprise a reality for our customers

EXPECTATIONS AND TASKS

• Demonstrate excellent quality, design, development and delivery skills in scrum teams working in short development and release cycles.
• Use and extend Open Source frameworks heavily and contribute to them, as well.
• Work with geographically distributed teams seamlessly
• Building upon domain knowledge in the area of application and service development in cloud and also in the technical/proprietary skills to reach levels of expertise
• Having a logical approach to problem solving and have the ability to respond to detailed queries
• Working as a fully contributing team member with independent planning & execution responsibilities
• Site reliability engineering for the Service that your team is responsible for

SKILLS AND COMPETENCIES

• Excellent programming know-how in JAVA/JavaScript/C++/NodeJS/Ruby/GO or in any other languages especially framework development. Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code
• Passion towards adopting and contributing to open source
• Ability to work with the team in the design and development aspects for the product
• Good understanding of building scalable Web Applications/Cloud Services using cutting edge Web Technologies (JQuery, Server-Side JS, REST, OData)
• Sound knowledge in Object Oriented Programming Principles, Design Patterns, Software Architecture
• Excellent analytical and problem-solving skills
• Goal-oriented team worker with good communication skills. Fluent in English, both written and spoken.
• Ability to work independently, and eagerness to learn and explore new topics
• Prior experience in working with Agile software methodologies
• Strong analytical and problem-solving skills

TECHNOLOGY STACK

• Languages – Java, NodeJS, Golang
• Scripting Languages – Chef, Python, Shell Scripting
• UI – AngularJS, Object Oriented JavaScript, CSS, HTML, SAP UI5
• Storage & Databases – Swift, S3, PostgreSQL, MongoDB, Redis
• Messaging - RabbitMQ
• PaaS & Container Orchestration – Cloud Foundry, Kubernetes
• IaaS – AWS, Microsoft Azure, Google Cloud Platform, OpenStack

EDUCATION AND QUALIFICATIONS/WORK EXPERIENCE

• Masters or bachelor’s degree in Engineering or Technology, majoring in Computer Science, from a premiere institute, with excellent academic records.
• Sound understanding cloud native development and architecture
• 2-6 years of relevant experience in software development

We're looking for someone to join a team dedicated to building performant APIs and backend services that deal with large volumes of data for the company's flagship, global consumer product. Small, high-impact teams require conscious planning and decision-making when it comes to design, architecture, and product features. So, it's essential that you enjoy working in such an environment.

We're a team that cares about simplicity and being able to build reliable, deterministic systems and platforms. Hence, our choice of tooling is usually battle-tested reliable software with a robust test suite.

How we work

1. You won't deal with the hustle culture. We're focused on building well-thought-out, stable and reliable software and we try our best to ensure everyone understands the big picture and the immediate goals.
2. We work a solid 6-8 hour days and don't slave away 24/7.
3. We're a remote engineering team. This makes effective communication extremely important. Our teams have benefitted greatly from good written communication. This includes everything from the product specification to the API spec. We spend a lot of time writing READMEs. As a result our engineers work with greater clarity and planning.
4. We deploy several times a day and rely on a good test suite to ensure we're not making life hard for our colleagues.
5. We don't expect anyone to know everything, but we are curious and learn along the way.
6. We learn about the fitness space and what it means to really be fit and not just Instagram fit.

The Python Backend Engineer position may be a good fit for you if:

1. You have 3 (or more) years of experience building and maintaining cloud applications.
2. You have built APIs with Python, Flask, Django or FastAPI before.
3. You have experience working with relational databases like PostgresSQL or MySQL and have spent time writing SQL queries for large datasets.
4. Experience in writing Unit tests with pytest.
5. You have worked with Docker, docker-compose.
6. Familiarity with the AWS ECS stack.

We want you to care about

1. Good object oriented design
2. Performant APIs
3. Analysing why queries are slow and how to go about improving them.
4. Understanding DNS, Load balancing, Caching and Hashing.
5. Customer data and privacy.

Our API Stack services use:

1. Python 3.8+, Typescript
2. FastAPI, Flask, HapiJs
3. PostgresSQL, MySQL
4. Redis
5. Celery
6. Pytest, Jest for unit testing.
7. Gitlab CI/CD
8. Amazon ECS container services

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

So what are we looking for?

• Experience in On-premises to AWS cloud Migration. 
• Linux and Windows servers knowledge .
• Application knowledge like Java, .net, Python, Ruby.
• On-premises to Cloud migration assessment experience as a must .
• Able to provide a detailed migration analysis report and present it to the customer.
• Creative problem-solving skills and superb communication skills. 
• Respond to technical queries / requests from team members and customers. 
• Ambitious individuals who can work under their own direction towards agreed targets/goals. 
• Ability to handle change and be open to it along with good time management and being able to work under stress. 
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. 
• Maintain technical knowledge by attending educational workshops, reviewing publications.

Job Responsibilities:

1. Managing  initiatives for migration and modernization in AWS cloud environment 
2. Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components 
3. Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
4. The 6 most common application migration strategies below required
1. Re-host (Referred to as a “lift and shift.”)
2. Re-platform (Referred to as “lift, tinker, and shift.”)
3. Re-factor / Re-architect  
4. Re-purchase 
5. Retire
6. Retain ( Referred to as re-visit.)
5. Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.

Qualifications:

1. Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12. 
1. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
2. Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
3. Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
4. Experience on using DevOps tools during Modernization.
5. Complete in-depth experience and knowledge of AWS as a product and its components.
6. AWS certification would be preferred.
7. Experience in Agile fundamentals and methodology.