Data Analytics

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test document and communicate product/component/feature development stages.

Validate results with user representatives; integrates and commissions the overall solution

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post-delivery

Number of non compliance issues

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design

Follow coding standards

templates and checklists

Review code – for team and peers

Documentation:

Create/review templates

checklists

guidelines

standards for design/process/development

Create/review deliverable documents. Design documentation

r and requirements

test cases/results

Configure:

Define and govern configuration management plan

Ensure compliance from the team

Test:

Review and create unit test cases

scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

Learn more about the customer domain identifying opportunities to provide valuable addition to customers

Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents

share point

libraries and client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD

LLD

SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Conduct product demos

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of team members and provide guidance opportunities etc

Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a Team mentor and handle people related issues in team

Maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback to team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers addressing customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate time and effort resources required for developing / debugging features / components

Make on appropriate utilization of Software / Hardware’s.

Strong analytical and problem-solving abilities

Knowledge Examples:

Appropriate software programs / modules

Functional and technical designing

Programming languages – proficient in multiple skill clusters

DBMS

Operating Systems and software platforms

Software Development Life Cycle

Agile – Scrum or Kanban Methods

Integrated development environment (IDE)

Rapid application development (RAD)

Modelling technology and languages

Interface definition languages (IDL)

Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.

Skills: Dot Net, C#, Azure

Must-Haves

Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions

Strong UX Design Leadership Profile

Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)

Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)

Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions

Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)

Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences

Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality

Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)

Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops

Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving

Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Mandatory (Company) : Product based companies (B2C highly preferred)

Mandatory (Exclusion - No Poach): Candidate must NOT be from the following companies - Publicis Groupe and all subsidiaries (Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, BBH, MullenLowe, Digitas, Razorfish, Publicis Sapient, Starcom, Zenith, Spark Foundry, Performics, Epsilon, CitrusAd, Profitero, Publicis Health, Saatchi & Saatchi Wellness, Digitas Health, Publicis India, Publicis Sapient India, Leo Burnett India, Saatchi & Saatchi India, Digitas India, Starcom India, Zenith India) and YUJ Designs

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Role - Manager - Paid Social, India (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Manager – Performance Marketing for its Services Hub . In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories. 

This role reports to the Director – Performance Marketing  

What your day job looks like -

● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)

● Support the training and growth of your local Social team

● Enforce Social best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels 

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Social campaigns

● You have a high-level knowledge of Paid social platforms

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets 

About The Role:

The products/services of Eclat Engineering Pvt. Ltd. are being used by some of the leading institutions in India and abroad. Our services/Products are rapidly growing in demand. We are looking for a capable and dynamic Senior DevOps engineer to help setup, maintain and scale the infrastructure operations. This Individual will have the challenging responsibility of channelling our IT infrastructure and offering customer services with stringent international standard levels of service quality. This individual will leverage the latest IT tools to automate and streamline the delivery of our services while implementing industry-standard processes and knowledge management.

Roles & Responsibilities:

- Infrastructure and Deployment Automation: Design, implement, and maintain automation for infrastructure

provisioning and application deployment. Own the CI/CD pipelines and ensure they are efficient, reliable, and

scalable.

- System Monitoring and Performance: -Take ownership of monitoring systems and ensure the health and

performance of the infrastructure. Proactively identify and address performance bottlenecks and system issues.

- Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource

usage. Implement cost-saving measures while maintaining scalability and reliability.

- Configuration Management: Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure

consistency across environments. Automate configuration changes and updates.

- Security and Compliance: Own security policies, implement best practices, and ensure compliance with industry

standards. Lead efforts to secure infrastructure and applications, including patch management and access controls.

- Collaboration with Development and Operations Teams: Foster collaboration between development and

operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure

issues and improving the development process.

- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure

business continuity in the event of system failures or other disruptions.

- Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations,

processes, and best practices. Share knowledge and mentor junior team members.

- Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies. Lead efforts

to introduce new tools and technologies that enhance DevOps practices.

- Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to

infrastructure and deployments. Implement preventive measures to reduce recurring problems.

Requirements:

● B.E / B.Tech / M.E / M.Tech / MCA / M.Sc.IT (if not should be able to demonstrate required skills)

● Overall 3+ years of experience in DevOps and Cloud operations specifically in AWS.

● Experience with Linux Administrator

● Experience with microservice architecture, containers, Kubernetes, and Helm is a must

● Experience in Configuration Management preferably Ansible

● Experience in Shell Scripting is a must

● Experience in developing and maintaining CI/CD processes using tools like Gitlab, Jenkins

● Experience in logging, monitoring and analytics

● An Understanding of writing Infrastructure as a Code using tools like Terraform

● Preferences - AWS, Kubernetes, Ansible

Must Have:

● Knowledge of AWS Cloud Platform.

● Good experience with microservice architecture, Kubernetes, helm and container-based technologies

● Hands-on experience with Ansible.

● Should have experience in working and maintaining CI/CD Processes.

● Hands-on experience in version control tools like GIT.

● Experience with monitoring tools such as Cloudwatch/Sysdig etc.

● Sound experience in administering Linux servers and Shell Scripting.

● Should have a good understanding of IT security and have the knowledge to secure production environments (OS and server software).

Looking for Immediate Joiners who can join our dynamic team.

Job Description:

We are seeking a talented UI Developer with a strong proficiency in Angular versions 10 through 15 to join our dynamic team. As a UI Developer, you will be responsible for developing user interfaces for web applications that are both visually appealing and highly functional. You will collaborate closely with our design and development teams to implement innovative solutions that meet the needs of our users.

Responsibilities:

·       Develop user interfaces for web applications using Angular versions 10 through 15.

·       Collaborate with design teams to translate UI/UX design wireframes into high-quality code.

·       Optimize application performance for maximum speed and scalability.

·       Implement responsive design principles to ensure compatibility across various devices and browsers.

·       Write clean, maintainable code and adhere to coding standards and best practices.

·       Troubleshoot and debug issues as they arise and provide timely solutions.

·       Stay up-to-date with the latest trends and technologies in front-end development.

Requirements:

·       Bachelor's degree in Computer Science, Engineering, or related field.

·       Proven experience as a UI Developer or similar role.

·       Strong proficiency in Angular versions 10 through 15.

·       Solid understanding of HTML5, CSS3, and JavaScript.

·       Experience with responsive design principles and frameworks such as Bootstrap.

·       Familiarity with version control systems such as Git.

·       Excellent communication and collaboration skills.

·       Ability to work independently and as part of a team in a fast-paced environment.

·       Attention to detail and a passion for creating exceptional user experiences.

Preferred Qualifications:

·       Experience with TypeScript.

·       Knowledge of front-end build tools such as Webpack or Grunt.

·       Familiarity with RESTful APIs and asynchronous request handling.

·       Experience with unit testing frameworks such as Jasmine or Karma.

·       Understanding of Agile development methodologies

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track your learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability

You should have:

• Tech or a higher degree in computer science or a related field.
• 1+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It’s a plus if you have:

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Worked on Micro-services architecture

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Java Developer" for one of the client based out @ Mumbai !!!

Experience: 3+yrs

Role: Java Developer

Desired Candidate Profile:                                                                                                   

  - Engineering / MCA / Graduate             

  - Good communication skill.     

  - Immediate joining preferable, Max 15 days

Role Requirements – 

• 3+ years of experience developing software as an engineer.

• Experience with developing, debugging, and shipping software products on large code bases that span platforms and tools

• Significant experience building and operating critical high-scale systems.
• Good software engineering methodology: meaningful and deep-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
• Good technical skills in Java, Spring MVC ,Spring Boot, Hibernate, JDBC, JSP, Bootstrap, Relational Database, JMS, Active MQ
• Lead from the front when the situation calls for it.

 Skills:

• Significant experience building and operating critical high-scale systems.
• Architecture: Knowledge of data structures and an eye for architecture. Can discuss the tradeoff between architectural choices, both on a theoretical level and on an applied level.

• Strong coding/debugging abilities: Should have advanced knowledge of Java , Spring MVC ,Spring Boot, Hibernate, JDBC, JSP, Bootstrap, Relational Database, JMS, Active MQ

• Fast learner: Thrive on learning new technologies. Should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
• Understands requirements beyond the written word: Whether working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, attention to details is important.