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We are looking for an HR Generalist to manage our company’s recruiting, learning and development and employee performance programs.

HR Generalist responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments.

Title:    HR Generalist 

Location:  Chennai 

Experience: 2 - 5 Years

What will you work on?

• Oversee daily operations of the HR department
• Plan and execute team building and employee engagement activities
• Plan and execute Annual company trip (Budget, Location, Travel, Stay, Food, Activities etc)
• Vendor Management - Working with our vendor partners for travel, laptops, mobiles, gifts and goodies, food, accommodation etc
• Design compensation and benefits packages
• Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
• Develop fair HR policies and ensure employees understand and comply with them
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Plan and Monitor HR department’s budget
• Manage employees’ grievances
• Handling payroll processing on monthly basis
• Conduct exit interviews to identify reasons for employee’s termination

Do you fit in?

• Proven work experience as an HR Executive, HR Manager or similar role
• Familiarity with Zoho, Google Sheets or similar HRMS and ATS
• Experience with end to end recruiting
• Demonstrable leadership abilities
• Solid communication skills

What can you expect?

• Flexible work timings
• Better than market compensation
• Supercharged Learning Culture
• Rapid career growth
• Work with interesting and fun colleagues
• Learn from the best in the industry

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Prepare daily attendance for all site and mail to corporate office.

Prepare Daily Call Report for all site and mail to corporate office.

Engineer shift roster has to make based on call

MS Office Knowledge

Pivot Tabel

Vlook up

Female Only

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

We are planning to expand our business in multiple cities across India and looking for great additions to expand the team.  

As a part of a growing startup company, you will be closely work with the leadership team in building the culture of the company

Day to day responsibilities : 

• Understand the requirements and plan strategically on attracting the right candidates. 
• Working collaboratively on scheduling interviews with the hiring team. 
• Being more transparent on hiring status. 
• Work closely with the hiring manager to understand the need of requirement, filtering applicants and building a holistic team. 
• Conducting the regular meetings with the managerial team to discuss the development of hiring. 
• Be the candidate champion in connecting, collaborating and communicating on the candidature status of the applicants 
• Responsible for the end to end recruitment process.
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities.
• Handles employee grievances and resolve
• Develop and implement human resource policies and process.
• Maintaining employee records and attendance management. 

Best fit : 

• Should have proven work experience in recruitment and HR operations. 
• Looking for an immediate to one month notice period candidate. 
• Should have 3- 5 years of experience in HR . 

● Generate loan leads from the partnered institutions, open market and through different channels on the field.
● Develop and maintain relationships with partnered institutions and repeat business
and referral/s.
● Arrange and plan events to generate leads, and handle product queries and
service issues in the partnered institutions.
● Meet clients, verify documents, process files, coordinate for sanction /
disbursement of loans, personalized service to clients.
● Ensure the achievement of a given business target in your territory.

Experience: 1year+ in Banking sales such as personal loans, and home loans.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Job description

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.

Key Skills

• Keyword research
• On-page keyword targeting
• Knowledge of WordPress
• SEMrush, keyword tool.io, ahref’s
• Google analytics
• Google webmaster
• Generating Sitemap of website
• Indexing the website on various search engines
• Microsoft Excel
• Yoast SEO
• Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
• Good in writing and editing contents

Roles & Responsibilities

• On-page SEO optimization
• Off-page SEO (Link Building Backlinks)
• Social media marketing
• Checking & removing Duplicate content
• Formatting of content for better ranking
• Email marketing
• Running Facebook ads
• Running Google PPC, Display & remarking campaigns

Qualifications

• Excellent understanding of digital marketing concepts
• Experience with business to customer social media and content generation
• Strong creative and analytical skills

Greetings from “AA Manpower Solutions” 

Job Summary:
          We are looking for Candidates the Production and Quality Engineers the Manufacturing Company.Production Engineers have an extensive knowledge and expertise about the Manufacturing and Production process Immediate jobs in Chennai.
Job Duties and Responsibilities:

• Develop process improvements to effectively utilize equipment and materials to maximize production.

• Establish safety procedures and environmental regulations for employees.

• Develop and establish quality procedures and systems for inspecting plans, quality trends, statistical plan price estimates and technical quality proposal plans.

Designation:

          GET (Graduate Engineering Trainee) and NEEM, On Role

Year Of Passing:

           2017,2018,2019

Experience:

           0 - 3yr.

Salary:

           12k to 15k

Nature of Job:

            Production,Quality and Maintenance Engineering

Benifits:

• PF & ESI
• Free Food & Transport

Interview Date: start to (04th November)

Last date to apply: (30th November)   Sunday Holiday

Contact:
      Pandiyan(HR)  

QUALIFICATION :Any UG /PG Degree  DESIGNATION : Business Development Executive Skill Set: Technical & Solution Sales & Marketing,  Job Description:  - Responsible for Cold Calling, requirement gathering, analyse, coordinate with technical team and customer. - Manage and Response for RFP's/RFI's/EOI's. - Create Proposals and Follow-ups till closure. - Candidate would be responsible for Leads generation, tracking, follow-up and Database management. - Collection of data for marketing activities from different sources like LinkedIn other online portals. - Strong in Analytical, Planning and Coordination. - Should be Energetic, Passionate and Positive Attitude. - Learning attitude is MUST. * Excellent in written and oral communication skills. - Sound Knowledge in MS-Office (Excel & Power Point).  Preference: - Immediate Joiners - Candidates In & Around Tambaram Interview Process: 1. Functional Discussion 2. HR Preference: IMMEDIATE JOINERS.  EXPERIENCE : 0 to 1 Year  CATEGORY OF JOB : Sales & Marketing