Business Development (Sales)

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities:

• Act as the first point of contact for clients post-onboarding
• Assist the CSM team in understanding client requirements and priorities
• Coordinate between internal teams and clients to ensure timely updates and follow-ups
• Help track deliverables and ensure SLAs are met
• Maintain clear communication records and update CRMs accordingly
• Handle client feedback, concerns, and route them to appropriate internal stakeholders

What We’re Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and work under pressure
• Good understanding of customer service processes
• Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
• Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India. WFO only 

https://www.ynos.in/" target="_blank">YNOS is a next-generation funded startup founded by IIT Madras faculty and incubated at IIT Madras Incubation Cell. It is a digital platform for Entrepreneurs, Investors, Innovators and Eco-system enablers, providing actionable insights on the startup and investment landscape in India. We are passionate about solving tough problems using technology and data, making a difference

The Opening
We are presently seeking for our next enthusiastic, talented, and driven Python Backend Engineer to start right away. We'd want you to

• Be excited about building a next-generation intelligence platform
• Possess a can-do attitude and be open to new challenges
• Value working with a great team - self-assured, creative, and insightful individuals who work together to achieve amazing things
• Be willing to explore, learn, and contribute new ideas to the platform, thereby improving it
• Be high on self-belief and enthusiasm to work in a startup culture - small team, fast-paced work environment

As the Python Backend Engineer in https://www.ynos.in/" target="_blank">YNOS, you will

• Create reusable optimised code and libraries
• Deploy task management systems and automate routine tasks
• Build performant apps that adhere to the best practices, therefore increasing latency, performance, and scalability
• Improve the existing codebase while reducing technical debt
• Take charge of all elements of the application, including architecture, quality, and efficiency

• Proficient understanding of Python language
• Expertise in developing web apps and APIs using Python frameworks like Flask with an overall grasp of client-server interactions
• Familiarity with task management systems and process automation
• Comfortable with using Command Line and Linux systems
• Experience and understanding of version control systems like git, svn, etc
• Knowledge of NoSQL databases such as MongoDB

Good to have

• Expertise in other backend frameworks viz. Django, NodeJS, Go, Rust etc
• Knowledge of data-modelling, data-wrangling & data-mining techniques
• Experience with data visualisation tools & libraries such as Plotly, Seaborn etc
• Exposure to Statistical and Machine Learning (ML) techniques, particularly in the field of Natural Language Processing (NLP)
• Familiarity with front-end tools & frameworks such as HTML, CSS, JS, React, Vue, and others

Work location, Job type & Salary

• Our office is located at https://respark.iitm.ac.in/" target="_blank">IIT Madras Research Park, Chennai, Tamil Nadu, surrounded by the beautiful IITM Campus!
• This is a full-time position and we’d like you to relocate to Chennai
• Expected salary range ₹6L - ₹8L per annum

Unico Connect is a leading technology company specializing in mobile application development.

We are seeking a Mobile Developer Lead with experience in Flutter and native Android or native iOS development, who will lead a talented team of mobile developers. As a Mobile Developer Lead, you will play a pivotal role in shaping the future of our mobile applications, ensuring high-quality delivery, and fostering a culture of innovation.

Responsibilities

1. Technical Leadership: Lead a team of mobile developers working on Flutter apps, providing technical guidance, and mentoring junior developers. Set technical standards and best practices to ensure code quality and maintainability.

2. Development: Actively participate in mobile app development using Flutter, andoccasionally in native Android or iOS development as needed. Review and contribute to the codebase when necessary.

3. Team Management: Manage and guide the mobile development team, including task assignment, performance reviews, and fostering a collaborative and innovative work environment.

4. Process Improvement: Streamline development processes, implement Agile methodologies, and continuously seek ways to enhance efficiency and productivity.

5. Technology Evaluation & Adoption: Stay up-to-date with the latest mobile technologies such as FlutterFlow, tools, and trends. Evaluate and introduce new technologies that can enhance the mobile development process.

6. Quality Assurance: Ensure high-quality development and delivery, including code reviews, testing, and monitoring to meet or exceed customer expectations.

7. Documentation: Maintain detailed technical documentation and participate in code reviews to ensure code quality.

8. Collaboration: Collaborate with cross-functional teams, including designers and backend developers, to ensure the successful delivery of projects.

Qualifications:

● Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

● Proven experience (4-7 years) in mobile app development with native Android or iOS, and expertise in Flutter development.

● Strong leadership and team management skills, with a track record of leading and motivating development teams.

● Prior experience in either native Android (Java/Kotlin) or native iOS (Swift/Objective-C) development.

● Familiarity with mobile app architecture, design patterns and state management

● Excellent problem-solving and decision-making skills.

● Strong communication and interpersonal skills.

● Commitment to continuous learning and staying up-to-date with industry trends.

● Attention to detail and a commitment to delivering high-quality code.

● Ability to work in a fast-paced and collaborative environment.

● Knowledge of Firebase or other backend services.

● Understanding of version control systems, such as Git.

Nice to Have:

● Experience with state management libraries like Provider, Riverpod, or GetX.

● Implementation of features such as in-app purchases, video streaming, realtime chat, location services, geo-fencing and custom camera.

● Familiarity with continuous integration and continuous deployment (CI/CD) processes.

Skills

● Leadership

● Architecture

● Cross-platform

● Team Handling

● Innovation

Key Responsibilities:

1. Excellent verbal & written communication skills.
2. Manage Voice/Non voice Process- Payment, Refunds etc.
3. Ensures metrics, monitor process, provide regular coaching & mentoring to team.
4. Knowledge of payments and fintech.
5. Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
6. Providing information about a product or service.

Desired Candidate Profile:

1. Excellent verbal and written communication skills.
2. Technical bent of mind to isolate a problem quickly.
3. Have proven experience in the same domain.

Education- Any Graduate

We are looking for a Content writer a technical content writer responsible for creating high-quality content that effectively communicates complex technical information to a variety of audiences.

This role requires a deep understanding of technical concepts, excellent writing skills, and the ability to translate technical jargon into plain language that is easily understood by non-technical audiences.

Key responsibilities of a technical content writer include:

·        Research technical topics and stay up-to-date with industry trends and developments.

·        Developing a deep understanding of the target audience and creating content that speaks to their needs and interests.

·        Creating original content, such as blog posts, whitepapers, case studies, and technical documentation.

·        Collaborating with subject matter experts to ensure the accuracy and relevance of content.

·        Editing and proofreading content to ensure clarity, accuracy, and consistency.

·        Optimizing content for search engines and ensuring that it adheres to best practices for SEO.

·        Managing content calendars and ensuring that deadlines are met.

·        Analyzing the performance of content and making data-driven decisions to improve content effectiveness.

·        Communicating complex technical concepts clearly, concisely, and engagingly.

·        Staying up-to-date with the latest content creation tools and technologies.

Qualifications:

·         Bachelor's degree in a relevant field, such as technical writing, computer science, or engineering.

Experience:

·        Proven 2-3 years of experience as a technical writer or similar role

·        Experience with content management systems and other content creation tools.

·        Experience in a technical writing or content creation role is preferred.

Skills:

·        Strong writing and editing skills, with the ability to write clear, concise, and engaging content.

·        Excellent research skills and the ability to learn new technical concepts quickly.

·        Knowledge of SEO best practices and the ability to optimize content for search engines.

·        Familiarity with programming languages and software development methodologies.

·        Attention to detail and a commitment to producing high-quality content.

·        Strong communication and collaboration skills.

·        Ability to work independently and manage multiple projects simultaneously.

• Excellent LSI-based content writing, editing, and proofreading skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and ability to adhere to tight deadlines.
• Familiarity with SEO, digital marketing strategies, WEB 3.0, WEB 2.0, brand storytelling, SEO friendly website consulting.

   Company Benefits

·        PF,ESI.

·        Fun Friday.

·        Team Lunch.

·        Birthday Celebration.

·        Annual Party.

·        RNR Program.

·        Joining Bonus for immediate joiners.

Responsibilities

• Create and federate audience segments; both ad hoc using SQL and via internal CDP, to support business units and power their digital marketing channels
• Build, maintain, and troubleshoot Github jobs and Salesforce Marketing Cloud automation that power our scalable recurring communications, such as lifecycle touchpoints and surveys
• Work across numerous internal and external marketing platforms (Salesforce Marketing Cloud, Audience Platform, publisher, and social partners, etc)

Qualifications

• Intermediate SQL programming experience required
• Minimum 2 years’ experience working with relational databases
• Ability to collaborate and communicate effectively with a diverse group of partners including marketing, technical teams, and agencies
• Familiarity with CRM platforms (eg Salesforce Marketing Cloud) and publisher/social partners (eg Facebook, DV360)

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization