solution engineer at GenZtechpro · Remote only · 2 - 5 years · ₹1L - ₹4L / yr · Bootstrapped · Remote only · Posted 16 Sep 2024

· Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)
· Having voice and Network knowledge, SaaS experience is nice to have
· Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end
· Have to experience to work cohesively with customers, Sales Team, and Partners
· Act as a leader when the situation warrants
Have an understanding of the partner ecosystem, products and applications

About GenZtechpro
About
GenZTechPro is an emerging IT recruitment startup company founded in 2024. Our journey began in the midst of industry layoffs, which inspired us to create a platform dedicated to helping Indian tech talent solve problems for upcoming startups and mid to large-scale companies. We are experts in hiring and providing end-to-end recruitment services for startups, SaaS, B2B, B2C, D2C, and MNCs. Our constant endeavour and commitment are to provide the best talent available in the industry to our clients. Vision "To be the leading global platform that empowers and connects the next generation of tech talent, driving innovation and shaping the future of technology." Mission "At GenZTechPro, our mission is to bridge the gap between emerging tech talent and industry leaders by providing unparalleled opportunities for learning, growth, and professional development. We strive to create a vibrant community where young innovators can collaborate, share knowledge, and turn their ideas into impactful solutions."
Candid answers by the company
IT service and Consulting
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Company Name
Savex Technologies Pvt. Ltd.
Mode of Working
Work Form Office
Days of Working
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Responsibilities
Experience
- Total Experience: 4+ years in Channel Sales
- Relevant Experience: 2+ years specifically in AV/VC (Audio Visual / Video Conferencing) Sales and partnering with Channel Partners
Key Responsibilities
- Drive UCaaS, AV, and Video Conferencing solutions through channel partners
- Identify, onboard, and enable new channel partners across assigned regions
- Manage existing partners to achieve revenue and growth targets
- Work closely with OEMs and internal teams for solution positioning, demos, and closures
- Create and execute regional channel sales plans
- Conduct partner trainings, enablement sessions, and joint customer meetings
- Track pipeline, forecast sales, and ensure timely closures
- Support partners with pre-sales, solutioning, and deal management
- Ensure adherence to company sales processes and reporting requirements
Ideal Candidate Profile
- Strong background in AV/VC and collaboration solution sales
- Proven experience in channel partner management and engagement
- Hands-on exposure to UCaaS, conferencing, and collaboration platforms
- Ability to drive business through indirect sales models
- Strong negotiation, communication, and presentation skills
- Self-driven, target-oriented, and comfortable handling multiple stakeholders
Key Responsibilities
- Design, configure, administer, and troubleshoot Cisco Voice and Collaboration environments.
- Hands-on experience with Cisco CUCM (Call Manager) administration, configuration, upgrades, and troubleshooting.
- Manage and support Cisco Unity Connection for voicemail and unified messaging.
- Configure and troubleshoot Ribbon SBC / PSX for SIP signaling, call routing, and voice connectivity.
- Troubleshoot SIP, RTP, TCP/IP, DNS, and voice call-flow issues.
- Configure and maintain Cisco IP Phones, gateways, trunks, dial plans, route patterns, translation patterns, and partitions/CSS.
- Monitor voice infrastructure and resolve incidents, service requests, and performance issues.
- Perform voice platform upgrades, patching, migrations, and production changes.
- Work with network, security, and application teams to resolve complex voice and connectivity issues.
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Required Skills
- Strong experience in Cisco Voice / Collaboration technologies.
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- Experience with SIP Trunks, dial plans, gateways, route patterns, and call routing.
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- Exposure to monitoring tools and ITIL-based support processes is an added advantage.
- Prepare Solution Design and Bill of Materials (BoM) for proposed networking solutions.
- Conduct Partner and End-Customer Meetings/Trainings to support technical enablement.
- Deliver Product PoCs (Proof of Concept) and Product Demonstrations to partners and customers.
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- Qualify sales leads into actionable opportunities in coordination with the sales team.
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Experience: Minimum 4 Years
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- Customer-oriented mindset with adaptability and continuous learning.
- Effective time management, multitasking, and team collaboration abilities.
- Strong understanding of enterprise networking infrastructure covering Wireless/Switching/Routing/SDN; knowledge of Juniper Networks products is an added advantage.
We are seeking a Business Consultant with Telecom domain expertise to drive business transformation and digital initiatives for telecom customers. The ideal candidate should have strong experience in business analysis, stakeholder management, requirement gathering, process improvement, and customer journey transformation within the telecom industry.
Job Title: Associate Solution Design / Pre-Sales Consultant – Logistics SaaS
Location:
Bengaluru (On-site)
Experience Required:
2–3 years in Pre-Sales / Business Analysis / Solution Consulting / Supply Chain Technology
About the Role
We are looking for an enthusiastic and detail-oriented Associate Solution Design / Pre-Sales
Consultant to support our sales team in crafting effective logistics solutions for prospective
clients.
This is an excellent opportunity for someone early in their career to gain hands-on
experience in solutioning, client interactions, and SaaS-based logistics platforms, while
working closely with senior solution consultants and enterprise sales teams.
Key Responsibilities
Work with Sales and senior consultants to gather and understand client
requirements
Assist in designing solution workflows across shipping, order processing, and
warehouse operations
Support in creating solution documents, BRDs, and process flow diagrams
Participate in client calls, discovery sessions, and product demonstrations
Help prepare RFP/RFI responses and proposal documents
Collaborate with Product and Tech teams to understand platform capabilities and
constraints
Assist in integration scoping (APIs, SFTP, ERP/WMS connections)
Ensure smooth handover to implementation teams with proper documentation
Contribute to building demo environments, use cases, and reusable assets
Required Skills & Qualifications
2–3 years of experience in Pre-Sales / Business Analyst / Implementation / Solution
Support roles
Basic understanding of logistics and supply chain processes (shipping, warehousing,
order management)
Familiarity with SaaS platforms and system integrations
Good analytical and problem-solving skills
Strong communication skills and ability to interact with clients
Experience in creating process flows, documentation, or requirement gathering
Preferred Qualifications
Exposure to Logistics SaaS / eCommerce / supply chain domain
Basic understanding of APIs, SFTP, or data exchange concepts
Experience working with ERP systems (SAP, Oracle, etc.)
Key Competencies
Willingness to learn and adapt quickly
Strong attention to detail
Love for Solving Problems
Ability to work collaboratively with cross-functional teams
Structured thinking and documentation skills
What You’ll Gain
Hands-on exposure to end-to-end pre-sales and solution design
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Microsoft Technical Consultant
Company Name
Savex Technologies Pvt. Ltd.
Mode of Working
Work Form Office
Days of Working
6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)
Responsibilities
Objective:
- Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
- This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.
Presales
✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks
✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks
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Delivery
✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.
✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.
✓ Customize and integrate Microsoft tools to align with business requirements.
✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.
Support
✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.
✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.
✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.
✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.
Technical Skills
✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.
✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.
Migrations:
✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.
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Skills Needed
Qualification:
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Other
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Interview process
1st Virtual Round
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About AbleCredit
AbleCredit helps banks, NBFCs, and housing finance companies make faster, better-informed lending decisions through technology-enabled field verification, income estimation, borrower verification, and post disbursement portfolio monitoring. Our solutions enable financial institutions to improve operational efficiency, reduce risk, and accelerate lending decisions.
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We're looking for a Manager – Pre-Sales & Solution Consulting to bridge the gap between customer requirements and our product capabilities.
As part of the Sales team, you will engage with prospective clients to understand their business processes, lending workflows, and operational challenges. You will evaluate solution feasibility, define the scope of Proof of Concepts (POCs), and work closely with Product, Engineering, and Operations teams to design solutions that align with customer requirements.
This role is ideal for someone who enjoys solving business problems, collaborating across teams, and translating customer needs into practical product solutions. While you will work closely with the Sales team, your primary responsibility is to ensure technical and business feasibility before a commercial commitment is made.
What You'll Do?
- Understand prospective clients' lending workflows, operational processes, and business challenges through discovery sessions.
- Gather, analyse, and document business requirements to determine how AbleCredit's platform can address customer needs.
- Conduct feasibility assessments for new client use cases and identify any product or implementation gaps.
- Define the scope, objectives, success criteria, assumptions, and timelines for client POCs.
- Collaborate closely with Product, Engineering, Operations, and Sales teams to design practical and scalable solutions.
- Recommend configuration approaches or process improvements based on customer requirements.
- Identify implementation risks, dependencies, and constraints early in the sales cycle.
- Support customer meetings by presenting solution workflows, product capabilities, and proposed approaches.
- Coordinate internal stakeholders to ensure POCs are well planned and executed as designed.
- Create clear solution documentation, requirement specifications, process flows, and implementation notes.
- Provide structured customer feedback to Product teams to support future product enhancements.
- Ensure a seamless handover of validated opportunities to the implementation or Customer Success teams once commercial discussions begin.
What We're Looking For?
- 2–4 years of experience in Pre-Sales, Solution Consulting, Solution Engineering, Business Analysis, Product Consulting, Implementation Consulting, or a similar customer-facing role within a B2B SaaS, FinTech, or enterprise technology environment.
- Strong experience gathering business requirements and translating them into solution designs.
- Ability to understand business processes and evaluate solution feasibility.
- Excellent communication and stakeholder management skills with the ability to engage business and operational teams.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience coordinating with cross-functional teams including Product, Engineering, Operations, and Sales.
- Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
- Comfortable preparing documentation such as business requirements, solution proposals, process flows, and POC plans.
Nice to Have
- Experience working with banks, NBFCs, lending platforms, or other BFSI organisations.
- Understanding of lending operations, credit workflows, field verification, or loan origination processes.
- Experience supporting enterprise software implementations or Proof of Concepts.
- Familiarity with APIs, system integrations, or workflow automation concepts.
- Experience using CRM and project management tools.
What Success Looks Like?
- Customer requirements are accurately understood and translated into well-defined solution plans.
- Feasibility assessments are completed with minimal rework during implementation.
- POCs are scoped clearly with realistic timelines and measurable success criteria.
- Strong collaboration between Sales, Product, and Engineering throughout the pre-sales lifecycle.
- Smooth transition of qualified opportunities to implementation teams with complete documentation and minimal knowledge gaps.






