solution engineer

*📢 Job Opening: Customer Support Executive at Torero Softwares Ltd (Medica Software)📢*

*📍 Location:* Lower Parel East, Mumbai

*⏳ Job Type:* Full-time

*Role Overview 🖥️*

Join Torero Softwares Ltd as a Customer Support Executive and assist clients in resolving queries related to software, accounting, and GST while providing training sessions for our Medica software.

*Key Responsibilities and Skills 🧑‍💻* 

* *Client Support:* Assist clients with queries related to software, accounting, and GST by delivering high-quality solutions.

* *Software Training:* Lead training sessions to help clients make the most of the software.

* *Collaboration & Learning:* Work closely with a skilled technical team and stay updated with new software features—there's always something new to learn!

* *Skills:* Strong communication and problem-solving skills, basic knowledge of accounting and GST, familiarity with remote tools like Anydesk or TeamViewer is a plus.

*Education 🎓*

* Commerce graduate preferred (freshers with knowledge of accounting and GST are welcome!)

* 12th Pass with experience in Customer Support (preferably in Software Products) can also apply.

*Working Hours: ⏰* Monday to Saturday - 10:00 AM to 7:00 PM

*Why Join Us? 🌟*

An exciting opportunity to grow, learn, and be part of an innovative tech company that’s a leader in ERP software!

*We look forward to hearing from you! ✨*

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

About Us*

Ghar Art is a home decor brand dedicated to redefining every corner of the house with thoughtfully designed decor products. Our aesthetic approach resonates with elegance and style, and we are looking for a creative and strategic individual to bring our brand story to life across digital platforms.

We are committed to offering our customers the best shopping experience through exceptional products and excellent service. Founded by Ankur Malhotra - 15 Years+ veteran in E-commerce state with Leadership positions as AVP Paytm (Biggest Payments company in India ) & VP Marketing & Director India for Tokopedia/Goto - Biggest Ecommerce & public company in Indonesia. Pradeep Paul - Over 20 years experience in Home Furniture & Decor Business , a Furniture industry veteran and Serial entrepreneur running his own showroom by Paul's Opus in Kirti Nagar.  Surbhi Bansal - Over 15 years of experience at senior leadership position at Paytm & Homecredit with experience in Marketing , Social Media & more. Together the team is on a mission to bring Luxury Artefacts, unique decor pieces to home owners in India. We are starting our journey with lot of ambition & passion to build a strong D2C brand in modern Decor.

Paul Furniture Studio 

https://g.co/kgs/7ytk6dh

Online Site for Artifacts 

https://gharart.com/

We are looking for young energetic & passionate team members who can embrace startup culture and are motivated to build a great consumer experience & story, willing to go on a high learning curve of running business and put in hard hours to achieve great milestones together.

*Role Overview*

We are seeking a Social Media Manager & Content Writer to oversee content creation and management for our social media platforms, website, and blogs. The ideal candidate is a creative storyteller with a passion for home decor, an eye for aesthetics, and a deep understanding of social media trends.

*Key Responsibilities*

_Content Creation & Management_

• Develop engaging, on-brand content for social media platforms (Instagram, Facebook, Pinterest, LinkedIn, etc.).

• Write compelling and SEO-friendly blog posts, website content, and product descriptions.

• Plan and manage a content calendar aligned with marketing goals and seasonal trends.

• Ensure brand consistency in tone, style, and messaging across all content.

_Social Media Strategy & Execution_

• Create and implement social media strategies to increase engagement and brand awareness.

• Schedule and publish posts, monitor performance, and optimize based on insights.

• Engage with the audience, respond to comments/messages, and foster community building.

• Collaborate with designers, photographers, and influencers to create high-quality visual content.

_Analytics & Performance Tracking_

• Track key performance metrics (reach, engagement, conversions) and provide reports with insights.

• Stay updated on trends, algorithm changes, and best practices to enhance content strategy.

_Collaboration & Brand Growth_

• Work closely with the marketing and product teams to align content with brand objectives.

• Identify opportunities for collaborations, partnerships, and influencer marketing.

• Research and implement content strategies that drive traffic and sales.

*Qualifications & Skills*

• Proven experience in social media management and content writing.

• Strong writing and editing skills with a keen understanding of storytelling.

• Knowledge of SEO, hashtags, and social media analytics.

• Familiarity with content creation tools like Canva, Adobe Suite, or similar.

• Experience with scheduling tools (Meta Business Suite, Later, Buffer, etc.).

• A passion for home decor, design, and aesthetics is a plus.

*Why Join Us?*

• Opportunity to shape the digital presence of a growing home decor brand.

• A dynamic and creative work environment.

• Growth opportunities and exposure to brand marketing strategies.

1.   Preparing and implementing project plans.

2.   Structural analysis & Design,engineering drawings.

3.   Ability to work on deadlines and within budgets

4.   Preparing monthly and daily reports detailing progress on engineering procurement.

5.   Quality Assurance and Quality control.

6.   Problem-solving skills

7.   Excellent verbal and written communication skills

8.   Negotiating, supervisory and leadership skills

9.   Complete knowledge of relevant legislation.

10. liaising with Architect, electrician, plumber, and painter and subcontractors

11. Analyze the results of tests on building materials, such as concrete, wood, asphalt, or steel, for use in particular projects

12. Highly flexible with the ability to work independently or within a team environment

13. Preparing a Reconciliation statement based on Quality of materials received, Quality of materials use and calculate the materials wastage.

14. Excellent knowledge of design and visualizations software such as AutoCAD, Civil 3D or similar.

15. Proficiency in site layout, grading, utility design, erosion control, pipelines, water and sewage systems and waste disposal units

16. Over seeing periodical repairs/ renovations, maintenance works in the existing branches and group companies.

17.  Experience in store purchase of Raw materials.

18. Worked with subordinates of Plastering, Brick work, Shuttering, Execution, Blog building,

Concreting, Leveling, waterproofing, Labor control and Interior work

19. Willingness to travel and work in different locations when required.

Key Responsibilities:

² Develop and maintain responsive web applications using React.

² Collaborate with UX/UI designers to translate wireframes and mockups into functional code.

² Optimize applications for maximum speed and scalability.

² Write clean, maintainable, and efficient code following best practices.

² Participate in code reviews and contribute to team knowledge sharing.

² Troubleshoot and debug applications to enhance performance.

² Stay up-to-date with the latest industry trends and technologies to ensure our tech stack remains cutting-edge.

Qualifications:

² Current SDE 3 designation or equivalent experience in a senior development role.

² 5+ years of experience in software development, with a strong focus on frontend technologies, particularly React.

² Proficiency in JavaScript (ES6+), HTML, and CSS, with a deep understanding of modern web development practices.

² Experience with state management libraries (e.g., Redux, MobX) and routing solutions.

² Strong knowledge of RESTful APIs and experience with modern build tools (Webpack, Babel).

² Experience with testing frameworks (e.g., Jest, React Testing Library) and test-driven development (TDD).

² Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

• Manage high-level architecture and design data flows in the Android and iOS app in (Dart, Flutter framework)
• Add new features and automate functionalities in backend hosted on Firebase (Typescript, ReactJS framework)
• Setup Marketing and Analytics tools in the app to get relevant daily usage insights and target users in different campaigns. (3rd party tools, Mixpanel)
• Experiment with the live data stream from wearable IoT devices to generate insights using ML models in production.
• Deploying ML models in production to be used inside the app community section.

• Experience: 2+ year of software development experience

• Tinkerer - We are a team of builders and love to get our hands dirty on new ideas and technologies. If you love to spend your time working on side-projects, you’ll fit right in.
• Problem Solver - Software development could involve a constant stream of challenges. Confidence and skill to navigate through them is an essential skill to possess.
• Team Player - At iMumz, we believe in building in a strong and small A-Team. A drive to work and contribute towards the team’s overall success and progress is desired.
• Proactive Learner - Technologies change. Frameworks get disrupted every day. Adaptability and desire to stretch to be a constant learner is highly appreciated.

• Be a part of India’s fastest-growing platform for maternal health and get hands-on experience in the growth journey of a digital product.
• Get hands-on experience of building a product for 100,000+ and growing community
• Work on building the core offerings directly with the founders.
• Freedom to work from anywhere till the work gets done.