solution engineer at GenZtechpro · Remote only · 2 - 5 years · ₹1L - ₹4L / yr · Bootstrapped · Remote only · Posted 16 Sep 2024

· Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)
· Having voice and Network knowledge, SaaS experience is nice to have
· Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end
· Have to experience to work cohesively with customers, Sales Team, and Partners
· Act as a leader when the situation warrants
Have an understanding of the partner ecosystem, products and applications

About GenZtechpro
About
GenZTechPro is an emerging IT recruitment startup company founded in 2024. Our journey began in the midst of industry layoffs, which inspired us to create a platform dedicated to helping Indian tech talent solve problems for upcoming startups and mid to large-scale companies. We are experts in hiring and providing end-to-end recruitment services for startups, SaaS, B2B, B2C, D2C, and MNCs. Our constant endeavour and commitment are to provide the best talent available in the industry to our clients. Vision "To be the leading global platform that empowers and connects the next generation of tech talent, driving innovation and shaping the future of technology." Mission "At GenZTechPro, our mission is to bridge the gap between emerging tech talent and industry leaders by providing unparalleled opportunities for learning, growth, and professional development. We strive to create a vibrant community where young innovators can collaborate, share knowledge, and turn their ideas into impactful solutions."
Candid answers by the company
IT service and Consulting
Similar jobs (10)
- Strong experienced UX / Product Designer profile with a focus on Mobile Apps
- Mandatory (Experience 1): Must have 4+ YOE in UX / Product Design, with a strong experience in B2C Mobile Apps
- Mandatory (Experience 2): Must have Managed a team of 1–2 Designers (Lead or above in current role, Senior Designer designation can be considered if Team leading is explicitly mentioned in CV)
- Mandatory (Portfolio): Must have a strong UX-focused portfolio showcasing case studies, user research work, with strong designs for Mobile Apps (Mandatory)
- Mandatory(Education): Must have a formal Design degree (B.Des / M.Des or equivalent)
- Mandatory (Company): Good Product Company with high-traffic Mobile Apps
What does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
We are looking for an ASP.NET Developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET Developers include writing code, designing solutions for applications, and improving functionality.
To be successful as an ASP.NET Developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET Developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.
ASP.NET Developer Responsibilities:
- Creating top-quality applications.
- Collaborating with front-end developers.
- Ensuring that junior staff delivers according to standards.
- Improving functionality.
- Using the most updated and appropriate technologies.
- Designing and building application layers.
ASP.NET Developer Requirements
- Previous experience as a Developer.
- Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
- Familiarity with ASP.NET framework and SQL servers.
- A keen eye for detail.
- Strong communication skills.
- Create delightful user experiences by building interfaces that are incredibly simple, elegant, and fun.
- Analyze user interface problems and create design solutions that meet measurable business goals and requirements.
- Conduct concept and usability testing and gather feedback
- Help decide what to build and why not just make pretty pixels.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Ask smart questions, take risks, and champion new ideas.
- Work with product management to define a successful, repeatable design and discovery playbook.
- Work closely with engineering on exceptional design work, providing on-the-fly input and direction.
- Help us build out scalable design practices, including the development of component libraries and design patterns.
- You ensure that you have accounted for variations across a wide variety of devices and platforms, handled error conditions and edge cases, and defined usable, elegant micro-interactions.
- Adhering to the brand guidelines while designing the experiences for a consistent brand reflection.
You should apply if you have:
- 1-5 years of industry experience in design with a proven track record of solving UX problems.
- Sound understanding of UX methodology and lifecycle across significant channels and platforms.
- Customer-focused, with experience using design research methods to uncover customer insights.
- Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
- Experience working with early-stage efforts, dealing with ambiguity, and driving projects forward
- Strong collaboration skills with other UX Designers, Product Managers, Engineering, Marketing.
- Strong communication and presentation skills, ability to listen, be proactive at addressing feedback, represent and advocate for UX and users.
- Understanding of patterns, best practices, and design standards across iOS, Android, and Web.
- Hands-on experience working with design tools including Adobe suite, Sketch & Prototyping tools.
- Some basic understanding and experience with Illustrations and Motion Design.
- Knowledge of Handling goods documentation as per GST law
- Invoice, GST, Ewaybill, HSN code
- Have Average communication skills - English (Vocal and Written)
- Basic computer skills in windows office especially word and excel
- Responsible attitude towards work ethics
- A quick learner, flexible and adaptable
- Able to work in rotational shifts, i.eespecially night shifts,
JOB PROFILE : SHOPIFY DEVELOPER
- Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
- 2+ years of experience developing within the Shopify and Shopify Plus platforms
- 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
- Troubleshooting & debugging skills
- Interest in staying current and applying the most current best practices
- Able to work effectively in a fluid, fast-paced environment
- Has a true passion for design and technology
- A disciplined approach to testing and quality assurance
- Positive attitude, high energy, and love for broadening web development skill set
RESPONSIBILITIES
WHAT YOU'LL DO:
- Collaborating with the UX and UI design teams to produce seamless, robust, and innovative front-end user experiences
- Generating custom-tailored Shopify themes, and altering pre-existing templates
- Working closely with project managers to deploy project requirements
- Managing multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
- Understanding business needs that drive project features & functions and provide internal consultation
- Developing Hybrid Mobile Apps using IONIC 4 or 5 + ANGULAR + Typescript & CAPACITOR
- Independently compile and deploy apps - both on Android & Apple platforms
- With Plugins such as Google Maps, Payment Gateways, Push Notifications, QR Codes, WiFi, NFC, etc is good to have
- Optimize for multi-device iPhone, iPad, Tablet & Smartphones
- Experience in HTML5, CSS3, & JavaScript
- Good understanding of REST APIs & JSON
- Be able to work in cross-functional teams
- Write high-quality code as per industry standards and best practices
- Test the code for quality assurance, debug identified bugs and resolve issues
- Support in building, deploying, and maintenance of products and services
- Documenting product service progress, status, and manuals
- Participate in team meetings and planning & review sessions

- Automate and maintain ML and Data pipelines at scale
- Collaborate with Data Scientists and Data Engineers on feature development teams to containerize and build out deployment pipelines for new modules
- Maintain and expand our on-prem deployments with spark clusters
- Design, build and optimize applications containerization and orchestration with Docker and Kubernetes and AWS or Azure
- 5 years of IT experience in data-driven or AI technology products
- Understanding of ML Model Deployment and Lifecycle
- Extensive experience in Apache airflow for MLOps workflow automation
- Experience is building and automating data pipelines
- Experience in working on Spark Cluster architecture
- Extensive experience with Unix/Linux environments
- Experience with standard concepts and technologies used in CI/CD build, deployment pipelines using Jenkins
- Strong experience in Python and PySpark and building required automation (using standard technologies such as Docker, Jenkins, and Ansible).
- Experience with Kubernetes or Docker Swarm
- Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, etc.
- Basic knowledge of Multi-tier architectures: load balancers, caching, web servers, application servers, and databases.
- Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
- Hands-on software and hardware troubleshooting experience.
- Experience documenting and maintaining configuration and process information.
- Basic Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch
About Us
We help our customers to Go Digital at 3x Less Cost and 3x Less Time!
appZUI nGage, our App-as-Service platform, accelerates the digital idea to profit journey. Serving more than 250K consumers in US, UK, Switzerland, Australia, India and other geographies with several exciting digital transformations.
Know more:https://bit.ly/az-godigital">http://bit.ly/az-godigital
Role & Responsibilities
We are looking for a Senior developer/Architect to be part of our growing team. In this role you will be handling
- Design and architecture of various core platform components
- Develop and deliver various products for our customers
- Mentor and develop various team members
Skills & Capabilities
- System design for function, scale, security and maintenance
- Data engineering concepts and practice
- Test driven development
- Server-side skills: Nodejs/.Net/Java, Devops, SQL, microservices
- DevOps & SRE skills: Jenkins, Prometheus, Grafana
- System modelling and visualization skills
- Written & oral communication skills
- Front-end skills: (nice to have) Ionic, Angular/React, Javascript, HTML, CSS
What you can expect from us
- Product engineering culture: hypothesis-develop-test-evolve
- Failures are part of learning and growing
- Organization structure and processes to maximize creativity and openness
- Success is about 5 WINS: Customer, Employee, Supplier, Society and Investor
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately








