costumer care executive

Skill set Key words

Java17, Java Spring Boot, Kubernetes/AKS/Docker(Knowledge), Microservices, (MongoDB/DynamoDB)

Role and Resposbilities :

•  Hands on experience in Java back-end development and skills with Spring-boot framework

•  Real life experience with Continuous Delivery principles and related tools (Kubernetes, AKS, Docker)

•  Expertise with Microservices design

•  Understanding of the Design Patterns, Architectural Blueprints, UML and Application Design

•  Experience in stateful application and web sessions

•  Experience with MongoDB, DynamoDB

•  Excellent communication skills and an ability to work in a team

Communications Executive

Key Responsibilities:

• Creating and bringing out quarterly newsletter, case study booklets, annual report
• Create and draft News releases, articles, editorials, publications, and Case Studies, Testimonials & other written communication products.
• Manage the organization's social media presence and develop engaging content to increase visibility and engagement.
• Provide support to team members on effective communication practices.
• Ensure that all communication materials adhere to the organization's brand and messaging guidelines.
• Good communications skill to communicate within the internal team Pan-India & external stakeholders.
• Design of banners, standees, and other communication materials for the centres, events, etc. Preferable – Good understanding of design principles

Requirements:

• Bachelor's degree in Mass Communications
• Excellent written and verbal communication skills.
• Experience developing and executing communication materials.
• Good understanding of design principles
• Experience of 1 to 2 years

If you meet the above requirements and are passionate about communication, public relations, and marketing, we encourage you to apply for this exciting opportunity.

Job Description

• Gather and analyse information on existing business processes in order to make
• recommendations that seek to improve business systems and processes.
• Analyse and document requirements for enhancements to systems and / or business
• processes. May involve investigation of third-party vendors or systems.
• Clearly document solutions and recommendations to business problems
• Review requirements and designs with relevant stakeholders to obtain agreement and sign off proposals.
• Create cost and time estimates along with project plans to enable prioritization and execution of work.
• Assist and/or coordinate user testing, ensuring issues are resolved in a pragmatic and appropriate manner.
• Assist the design and implementation of ongoing support arrangements for delivered systems.
• Work as part of a project team, reporting progress and escalating issues to project management in a timely manner to ensure successful completion of projects / reviews.
• Complete all tasks related to technical analysis, building and unit testing, quality assurance,
• system test and implementation in accordance with the IT development life cycle.
• Provide post implementation support.
• Create and maintain documentation for systems and processes.
• Adhere to standards set by the Invesco project methodology.
• Contribute the improvement of the existing processes.
• Assist with developing improvements to team processes and procedures.
• Provide On Call support for systems based on agreed coverage timeframe.

• 5-6 years of ASP.NET, C#, HTML5, CSS3, JavaScript and SQL Server, AWS and Microservices
• 3+ years technical leadership and architecture experience in software development
• 4+ years working in SQL-backed environments.
• 3+ knowledge of client-side JavaScript frameworks like React and Redux
• In depth knowledge of REST services (WCF, Web API, Microservices)
• In depth knowledge of Solid work experience in building SaaS based products.
• Experience and clear understanding of how to plan and execute within iterations and sprints.
• Experience working in an Agile/Scrum development process.
• Innovative, challenging programming work in the Microsoft stack, with SQL Server as a back end
• Ability to work independently with the knowledge and capability to come in and make an immediate impact.
• Experience working in a sprint-driven development process.

• Web Apps built with .NET, using both Web Forms and MVC
• APIs built on .NET (C# / REST services)
• SQL Server 2014
• Cloud : AWS
• UI: in depth knowledge on client side JavaScript framework like React
• Experience on DevOps tools

• FORMAL EDUCATION:
• A Bachelor’s Degree in Management Information Systems or Computer Science is preferred or
• commensurate relevant work experience

• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Good understanding of website architecture and aesthetics.
• Monitoring the performance of the live website
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Ability to project manage.
• Good communication skills.

• Looking for 1+ years of experience working in product companies, especially video interviewing.
• Very good communication, Preferably a female, in Bangalore.
• Someone who is proactive and comfortable to give presentations, demo, meet clients when needed.
• Someone who is good with technology.
• Someone who has experience in recruitng & staffing industry. any recruitmnt product sales.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.