costumer care executive

∙Need 8+ years of experience in Devops CICD 

∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools 

∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks 

∙Actively troubleshoot issues that arise during development and production 

∙Owning, learning, and deploying SW in support of customer-facing applications 

∙Help establish DevOps best practices 

∙Actively work to reduce system costs 

∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies 

∙Actively work with CI/CD, GIT and other component parts of the build and deployment system 

∙Leading skills with AWS cloud stack 

∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts) 

at scale 

∙Proven experience with Kubernetes at scale 

∙Proven experience with cloud management tools beyond AWS console (k9s, lens) 

∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator 

∙Solid team player 

∙Strong experience with Linux-based infrastructures and AWS 

∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others 

∙Strong knowledge of JavaScript, GIT 

∙Agile practitioner 

·  4 – 5 years of experience in Front end development

·  2 years of experience using React and Redux

·  3 years of experience in using HTML, CSS

·  1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.

·  2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).

·  2+ years of experience using Material UI and JSS.

Level of skills and experience:

5 years of hands-on experience in using Python, Spark,Sql.

Experienced in AWS Cloud usage and management.

Experience with Databricks (Lakehouse, ML, Unity Catalog, MLflow).

Experience using various ML models and frameworks such as XGBoost, Lightgbm, Torch.

Experience with orchestrators such as Airflow and Kubeflow.

Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).

Fundamental understanding of Parquet, Delta Lake and other data file formats.

Proficiency on an IaC tool such as Terraform, CDK or CloudFormation.

Strong written and verbal English communication skill and proficient in communication with non-technical stakeholderst

·      Consumer Insights driven marketer with a keen understanding of consumer trends/sentiment

·      5-7 yrs of Brand Marketing experience in FMCG/E-commerce/Electronics/Lifestyle experience

·      Build cultural, category & competition learnings for a better innovation pipeline/market-specific communication

·      Able to link strong customer insights to clear marketing actionables with measurable ROI

·      Sound knowledge of Channel media mix- Conceptualization & end to end implementation is a must.

·      Able to independently devise marketing calendars with actionables for multiple categories

·      Has a proven track record of strong brand credentials having built credible reputation for the brand in digital ecosystems

·      Able to Independently manage advertising/agencies

·      Partner with the marketing and creative team to provide insights and strategic direction.

·      Lead creation of communication briefs, basis the identified insights

·      Own campaign assessments and feedback loop for improvements/course corrections

·      Sound knowledge of Research including Brand Track, its implications etc

• Hands-on programming expertise in Java OR Python
• Strong production experience with Spark (Minimum of 1-2 years)
• Experience in data pipelines using Big Data technologies (Hadoop, Spark, Kafka, etc.,) on large scale unstructured data sets
• Working experience and good understanding of public cloud environments (AWS OR Azure OR Google Cloud)
• Experience with IAM policy and role management is a plus

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.