costumer care executive

• Candidate must have a proven track record in commercial real estate development (e.g., malls, office buildings, industrial setups).
• Candidate must have minimum 20 years of experience in real estate project management.
• Need candidate having strong experience across the entire project lifecycle – including planning, government approvals, vendor management, and execution.
• Need candidate with 10+ years of experience working with top-tier real estate firms such as DLF, Vatika, Unitech, etc.
• Candidate must have deep knowledge of construction norms, regulatory compliance, and legal approval processes.
• Candidate must have a well-established industry network within the real estate and construction ecosystem.

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

Job Description

Who are we looking for?

We are seeking a skilled developer experienced in Python with end-to-end project implementation to join our team. 

What will you be doing?

• Design and develop backend services for the ERP system using Python and MongoDB
• Collaborate with the frontend development team to integrate the frontend and backend functionalities
• Develop and maintain APIs that are efficient, scalable, and secure
• Write efficient and reusable code that can be easily maintained and updated
• Optimize backend services to improve performance and scalability
• Troubleshoot and resolve backend issues and bugs

Desired qualifications include

• Bachelor’s degree in computer science or a related field
• Proven experience in Python Fast API with E2E project implementation 
• Proficiency with DevOps and Pipelines (Git actions, Google Cloud Platform)
• Knowledge of microservices architecture
• Experience in MongoDB development, including Aggregation 
• Proficiency in RESTful API development
• Experience with the Git version control system
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment

We welcome candidates

• Who is an Immediate Joiner
• Female candidates returning to work after a career break are strongly encouraged to apply 
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status

JOB SYNOPSIS

• Location: Bangalore
• Job Type: Full-time
• Role: Software Developer
• Industry Type: Software Product
• Functional Area: Software Development
• Employment Type: Full-Time, Permanent

Job Title:Full Stack Developer 

Location: Bangalore, India

About Us:

Meraki Labs stands at the forefront of India's deep-tech innovation landscape, operating as a dynamic venture studio established by the visionary entrepreneur Mukesh Bansal. Our core mission revolves around the creation and rapid scaling of AI-first and truly "moonshot" startups, nurturing them from their nascent stages into industry leaders. We achieve this through an intensive, hands-on partnership model, working side-by-side with exceptional founders who possess both groundbreaking ideas and the drive to execute them.

Currently, Meraki Labs is channeling its significant expertise and resources into a particularly ambitious endeavor: a groundbreaking EdTech platform. This initiative is poised to revolutionize the field of education by democratizing access to world-class STEM learning for students globally. Our immediate focus is on fundamentally redefining how physics is taught and experienced, moving beyond traditional methodologies to deliver an immersive, intuitive, and highly effective learning journey that transcends geographical and socioeconomic barriers. Through this platform, we aim to inspire a new generation of scientists, engineers, and innovators, ensuring that cutting-edge educational resources are within reach of every aspiring learner, everywhere.

Role Overview:

As a Full Stack Developer, you will be at the foundation of building this intelligent learning ecosystem by connecting the front-end experience, backend architecture, and AI-driven components that bring the platform to life. You’ll own key systems that power the AI Tutor, Simulation Lab, and learning content delivery, ensuring everything runs smoothly, securely, and at scale. This role is ideal for engineers who love building end-to-end products that blend technology, user experience, and real-time intelligence.

Your Core Impact

• You will build the spine of the platform, ensuring seamless communication between AI models, user interfaces, and data systems.
• You’ll translate learning and AI requirements into tangible, performant product features.
• Your work will directly shape how thousands of students experience physics through our AI Tutor and simulation environment.

Key Responsibilities:

Platform Architecture & Backend Development

• Design and implement robust, scalable APIs that power user authentication, course delivery, and AI Tutor integration.
• Build the data pipelines connecting LLM responses, simulation outputs, and learner analytics.
• Create and maintain backend systems that ensure real-time interaction between the AI layer and the front-end interface.
• Ensure security, uptime, and performance across all services.

Front-End Development & User Experience

• Develop responsive, intuitive UIs (React, Next.js or similar) for learning dashboards, course modules, and simulation interfaces.
• Collaborate with product designers to implement layouts for AI chat, video lessons, and real-time lab interactions.
• Ensure smooth cross-device functionality for students accessing the platform on mobile or desktop.

AI Integration & Support

• Work closely with the AI/ML team to integrate the AI Tutor and Simulation Lab outputs within the platform experience.
• Build APIs that pass context, queries, and results between learners, models, and the backend in real time.
• Optimize for low latency and high reliability, ensuring students experience immediate and natural interactions with the AI Tutor.

Data, Analytics & Reporting

• Build dashboards and data views for educators and product teams to derive insights from learner behavior.
• Implement secure data storage and export pipelines for progress analytics.

Collaboration & Engineering Culture

• Work closely with AI Engineers, Prompt Engineers, and Product Leads to align backend logic with learning outcomes.
• Participate in code reviews, architectural discussions, and system design decisions.
• Help define engineering best practices that balance innovation, maintainability, and performance.

Required Qualifications & Skills

• 3–5 years of professional experience as a Full Stack Developer or Software Engineer.
• Strong proficiency in Python or Node.js for backend services.
• Hands-on experience with React / Next.js or equivalent modern front-end frameworks.
• Familiarity with databases (SQL/NoSQL), REST APIs, and microservices.
• Experience with real-time data systems (WebSockets or event-driven architectures).
• Exposure to AI/ML integrations or data-intensive backends.
• Knowledge of AWS/GCP/Azure and containerized deployment (Docker, Kubernetes).
• Strong problem-solving mindset and attention to detail.

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

Role & responsibilities

• Develop engaging and informative content for the solar market, ensuring accuracy and clarity.
• Research and understand target audiences to tailor content accordingly. Ability to draft content for different mediums is a bonus. 
• Work collaboratively with the operations team, sales and marketing team, and other team members to get all aspects of solar covered in content.
• Maintain a strong understanding of current solar market trends and terminology.
• Edit and proofread content to adhere to style guidelines. 
• Stay up-to-date on the latest content marketing trends and best practices.
• Assist with other Marketing & Communications collaterals on a need basis.

Preferred candidate profile

• Bachelor's Degree in Mass Communication or relevant field
• At least 3 to 5 years of experience in content writing for B2b, SaaS or technical topics
• Strong understanding of Solar terminology and market trends is appreciated
• Excellent writing skills, with the ability to craft clear, concise, and engaging content
• Proven ability to research and gather information effectively.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects simultaneously and meet deadlines consistently.

Perks and benefits

• Opportunity to fight Climate Change
• A fabulous and flexible work environment
• Independence to operate freely
• Results-oriented work culture
• Attractive Pay
• Attractive Health Benefits
• Attraction Employee Stock Options
• Massive growth potential   

Position - Recruiter & HR

About the role

Identify qualified Tech & Non-tech candidate profiles using various sourcing techniques

Proactively interact with potential candidates through various job portals, social media, and professional networks (e.g. LinkedIn, Indeed, Angle list)

Work directly with the founders and develop talent pipelines for future hiring needs and strategic roles

Ensuring a good candidate experience during the recruitment process

As our first HR hire, be responsible for some of the other early stage HR functions (Onboarding & Policies).

What are we looking for?

3-5+ years working in the early stage startups or similar organizations

You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.

You possess deep employee empathy

We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.

You are somebody who shares the same ethos.

Bonus

You've an interest in EdTech & learning.

You have interests outside work, in art, music, cooking, dance or any other similar skill.

What is our interview process?

An initial 30 min call to understand each other at a high level.

Work on a case study or assignment together to ensure a good match.

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

Built a collaboration platform - messaging, voice, video - to be used in mobile apps, web etc. 

● Good understanding of Docker and Kubernetes deployments