costumer care executive

We are the largest and most active online platform for international education!

Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.

Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date, we have helped more than 10,00,000 students across countries pursue their higher education.

Every day thousands of students use our products to explore universities, connect with peers and alumni from renowned universities. Recently we were chosen as one of the Top 100 Indian Startups by Google and MeitY’s Appscale Academy Initiative !! We’re also ranked #18 on AppStore Top Charts - Education!

At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you in our team!

Key responsibilities:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars

Requirements

1 to 3 years of experience in Sales

Bachelors degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools

• Sound knowledge of Core Java, JSP, Servlets & MVC, Spring
• Good knowledge of Java Script, Ajax
• Good knowledge of My SQL database server
• Experience in working with IDE like Eclipse or Netbeans
• Knowledge of Spring would be an advantage
• Great problem-solving attitude
• Strong OOP & OOAD fundamentals
• Knowledge of Java EE Design pattern
• Technical hands on Spring, Spring Security, Hibernate, JPA, Struts, OO JS, XML, Webservices (Restful, JAX-WS).
• Nice to have knowledge of Liferay, Amazon EC2, Google App Engine, Restful services, jQuery, YUI, EstJS (Sencha), frameworks.

• Understand the BRS / SRS document
• Coordinate with Team lead/DBA to understand the System design and Database design
• Development and Unit Testing
• Bug fixing and Change Request implementation

About Insane

Charlie Chaplin, Steve Jobs, Oprah, Pythagoras, Nikola Tesla, and Einstein were crazy enough to believe that life is bigger. They believed that we are here to make a difference. To make the world a better place.

And we are Insane enough to believe that. We are here to take humanity forward. We believe in change. We believe that would need to be better every day. 

We are changing this world 1 step at a time.

Starting with the fundamentals of growth - Knowledge. We became carriers of change in the education industry. We are on a mission ‘to accelerate the impact of coaches in the world’. 

About the role

We are looking to hire a dedicated Direct Response Copywriter Writer to create strong communication for all the stages of the Customer Journey. The copywriter will be expected to create stories that resonate with the audience and move them to action. The copywriter will be responsible for producing video scripts, Landing pages, Facebook & Google ads, Emails, and much more.

The copywriter will be expected to be data-driven. They will be expected to analyze data to see what is working and what’s not. This individual will be responsible for conducting audience research to understand the target market and then create communication strategies that resonate. 

Content for video scripts, landing pages, Facebook and Google ads, and emails. Responsibilities include evaluating analytics to adjust content as needed.

Your day-to-day:

• In-depth audience research to understand the audience on industry-related topics in order to develop original content
• Writing copy for all the stages of the customer journey
• Measuring the impact of the copy through data and improving on a consistent basis
• All completed layouts and artwork must be thoroughly checked to ensure there are no mistakes
• Collaborate with internal partners to interpret project briefs and develop relevant concepts into content

Requirements

• Top-class English communication skills
• Ability to understand the audience to find out what motivates them.
• Ability to think conceptually
• An understanding of user experience
• Proven experience as a copywriter or related role
• Knowledge of online content strategy and creation

About you

• You’re numbers-driven.
• You love data.
• You're passionate and driven.
• You have a sharp eye for detail.
• You're proactive and reactive.
• You have 2+ years in Direct Response Copywriting

About the job -

We are looking for an Order fulfillment & Support Specialist, where you will ensure smooth and efficient transactions for our buyers and sellers. You will assist users throughout the process, from initial queries to order delivery, resolving disputes, and facilitating payment releases. With a focus on logistics, you will coordinate with shipping partners, track shipments, and provide regular updates to buyers and sellers. You will also be responsible for providing regular updates to buyers and sellers, addressing their queries, and maintaining accurate records of all transaction-related activities.

Your typical day at Anar -

1. Serve as the primary point of contact for buyers and suppliers, ensuring smooth deals.

2. Assist users with their queries and concerns, ensuring their satisfaction and resolving disputes.

3. Take charge of logistics, coordinating shipments and tracking progress for timely delivery.

4. Communicate proactively to keep buyers and sellers in the loop with regular updates, addressing their questions and concerns.

5. Develop a strong understanding of the product and business to enhance the customer experience.

6. Follow up with customers to ensure satisfaction.

7. Maintain accurate records of all transactions, interactions, and important information.

Need to Succeed! -

1. Proficiency in Google documents, Google sheets and Google meet

2. Intermediate or more in Hindi and English

3. Drive to meet daily deal targets

4. A working laptop

5. Preference to candidates with 6 to 36 months of experience talking to people and addressing their queries

Take the next step in your career with us and be part of an exciting journey!

Contract Period: 6–12 months

1. Perform security assessment of web applications, Android, iOS mobile applications, Source Code Review

2. In-depth knowledge of security vulnerabilities not just limited to OWASP Top 10

3. False Positive removal and manual application testing      

4. Working exp of Python, Java, .Net etc         
5. Experience of using MF Fortify is a must

6. Proactively identify vulnerabilities and recommend fixes

7. Ownership of the tasks, Adapt to technologies/languages/platforms/frameworks of the time                                                                                     

8. Experience in using security tools to carry out manual as well as automated security assessments

9. Experience working with common product flows like payment gateway integration, authentication etc.                                                          

10. Client handling exp

11. Should be able to address client queries, work on proposals etc                                                        

12. Independent, self-motivated and comfortable working in a fast-paced environment with teams ranging from product to engineering teams

Job Code: Job Title: AADM Band: 5(a)

Reporting To: Office Head Function – Agency - Sales Department: Agency

JOB SUMMARY:

 Responsible for

Agent Recruitment

Agent Development

Meeting Business goals

KEY RESPONSIBILITIES:

 Develop various sources of agent hiring and build a team of Agents

 Ensure product knowledge by Max Life Insurance ways of training

 Field demonstration (FODs)

 Work closely with Agents on planning and reviewing of activities and goals

 Achievement of monthly, quarterly & yearly business plans

 Ensure Company's product mix sales ration and adhere to the business norms

 Hold periodical customer meet to understand customers' pulse and product needs

 Ensure customer queries are responded to satisfactorily as per Max Life Insurance standard

 Eligibility Criteria: Any Graduate / Post graduate with good experience in sales

OTHER RESPONSIBILITIES:

 HO co-ordination

 Sales promotion activities

 Assist in overall running of the Office

 Experience- 2-6 years in Sales

MINIMUM EDUCATION:

 Graduate preferably with an MBA

MINIMUM/SPECIFIC EXPERIENCE:

 Graduate

 Minimum of 2 years of experience in sales and sales management, recruitment, supervision and

development of people, Preferably in BFSI.

 Should have local market exposure and experience in process driven, quality sales organizations graduate

preferably with an MBA

Core areas of work:

• Creating product inspiration pieces and demos for the ad products we develop
• Design, update and manage the website together with the design team
• Support Product Marketing with timely and effective marketing collaterals
• Drive the internal brand agenda for employees, brand and business
• Design for social media.
• Design presentation decks for Sales and Marketing

You are the one, if:

• You are attentive to details and an extra space ticks you off.
• You value time
• You are good at expressing your thoughts, be it in any form - written, verbal or visual.
• A good challenge exites and motivates you.
• You have some understanding of the digital advertising/marketing ecosystem. If not, you are someone who is keen to learn.
• You can independently handle projects and take them from concept to execution.
• You are passionate about something outside of work.
• You have realised that I misspelt 'excites' in point no. 4

Roles & Responsibilities:

Build efficient, testable, and reusable PHP modules.

Solve complex performance problems and architectural challenges.

Integration of data storage solutions (may include databases, key-value stores, etc.).

Integration of User Interfaces developed by front end developers.

Skills and Qualifications:

· Must have a bachelor’s degree or above in Computer Science or in similar field.

· Minimum 4 years of experience in PHP web development.

· Strong knowledge of front-end technologies, such as JavaScript, HTML5, and CSS3

· Strong knowledge of PHP web frameworks (CodeIgniter, NodeJS)

· Experience in creating custom modules and themes.

· Expert knowledge in web architecture.

· Strong understanding of MVC design patterns and oops concept.

· Strong understanding of full synchronous behaviour of PHP.

· Experience with modern UI frameworks such as React, Angular or Vue.js

· Experience in MySQL and the ability to write SQL queries.

· Proficient understanding of source control management such as Git, SVN.

· Proficient understanding fundamental design principles behind a scalable application.

· Familiarity with limitations of PHP as a platform and its workarounds.

· Ability to create database schemes that represent and support business processes.

· Experience with Edu Tech companies will be preferred.

. Immediate Joiner Preferred.