Project Manager/ Cutlist

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for aspiring data engineers interested in data pipeline development, data integration, and business intelligence. The internship offers flexible start and end dates. A short quiz or technical task may be required as part of the selection process. 

Responsibilities: 

▪ Design, build, and maintain scalable data pipelines for structured and unstructured data sources 

▪ Develop ETL processes to collect, clean, and transform data from internal and external systems 

▪ Support integration of data into dashboards, analytics tools, and reporting systems 

▪ Collaborate with data analysts and software developers to improve data accessibility and performance 

▪ Document workflows and maintain data infrastructure best practices 

▪ Assist in identifying opportunities to automate repetitive data tasks 

Organizational development

• Create an Organization structure and define the OKRs for

• departments/roles Design and implement the policy and process

• Identify the skills gaps to develop and retain the talent

• Build the individual career path and emerging leaders

• Design the framework for succession planning

Performance Management

• Leading the performance management system across the company to achieve

• the goals of department and Company

• Design the process for consistent periodic review and feedback

• 360 degree analysis system

• Lead the yearly process of employee compensation benefits

HR Operations

• Oversee the operational activities of employee life cycle

• Handle Employee Grievance

• Strategies to retain the potential candidate

Employee Engagement

• Design and create the employee inclusion programs

• Culture and Diversity building

Reports & Dashboard

• Periodic dashboard department and company wide

• Reports and Data analysis

A business development executive (BDE) is responsible for driving a company's growth by generating revenue, increasing sales. They do this by identifying new business opportunities, building relationships with clients, and developing strategic partnerships. 

Responsibilities

• Identify new business opportunities: Research market trends, analyze competitors, and identify new business opportunities 
• Build relationships with clients: Identify client needs, establish long-term relationships, and ensure client satisfaction 
• Develop sales campaigns: Set sales goals, evaluate sales team performance, and develop sales campaigns 
• Conduct market research: Perform in-depth market research to identify business opportunities 
• Develop business strategy: Monitor sales and KPIs to evaluate and optimize business strategy 
• Use negotiation skills: Use negotiation skills to build relationships and close contracts with clients 
• Promote company products: Promote the company's services to clients 
• Collaborate with other departments: Collaborate with sales, marketing & development team.

Skills 

• Strong communication skills, including verbal, written, and presentation skills
• Ability to listen and empathize
• Ability to build rapport and maintain relationships
• Ability to use presentation tools
• Ability to take up new challenges and overcome obstacles

QA Manager (A) 

 ROLES AND RESPONSIBILITIES: 

·       Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed 

·       Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently 

·       Has experience in GitLab for resource management and Jenkins for build creation and CI/CD 

·       Establishing automation QA strategy and best practices to support continuous development and integration 

·       Estimating, coordinating, directing testing for multiple products/projects 

·       Create clear, detailed, comprehensive, and well-structured test plans and automated test cases 

·       Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset 

·       Holding and facilitating automation and test case reviews with Agile team members 

·       Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements 

·       Stay up to date with new testing tools and test strategies 

Required Skills & Exp: 

·       8+ Years of Overall Experience in Software testing across different domains 

·       6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework. 

·       Is well-versed with working in an agency environment with strong experience in Automation and Manual testing 

·       Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles) 

·       Strong knowledge of software QA methodologies, tools, and processes 

·       Has experience testing API’s and building automation test suites 

·       Experience in writing clear, concise, and comprehensive test plans and test cases 

·       Solid knowledge of SQL 

·       Experience working in an Agile/Scrum development process 

·       Experience with performance and/or security testing is a plus 

·       Excellent English, written, and verbal communication skills 

·       Effectively meet deadlines and troubleshoot issues while handling multiple priorities 

·       Strong problem solving and analytical skills with attention to detail 

·       Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent 

We are hiring a Recruitment Specialist who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Forecast monthly, quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
• Experience in volume/bulk hiring for Sales roles.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.

• Experience  5 to 8 years.
• Role responsible for implementing and customizing BMC solutions in DSM space Candidates with strong experience in Remedy ITSM implementation (design/ upgrade/ installation/ customization/ integration) CMDB, SRM, MyIT and
• SmartIT Experience on UNIX operating system and ITIL framework. 
• Strong Java skills will be an additional plus Excellent presentation abilities (e.g. product features demonstrations, basic workshops) to customers and ability to lead the project