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Tariff Analyst
Experience: 2-6 Years
Location: Pune
Type: Full-time
About Digit88
Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!
We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.
With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.
The Vision: To be the most trusted technology partner to innovative software product companies world-wide
The Opportunity
Digit88 is expanding the extended software product engineering team for its partner, a US-based Energy Analytics SaaS platform company. Our partner is building a suite of cloud-based business operation support platforms in the Utilities Rate Lifecycle space in the Energy sector/domain. This is a bleeding edge AI and Big Data platform that helps large energy utility companies in the US plan, manage, review and optimize their new product and rate design, billing, rate analysis, forecasting, and CRM. The candidate would be joining an existing team of product engineers in the US, China and Pune/India and help us establish an extended product engineering team at Digit88.
Job Profile
Digit88 is looking for a hands-on Data Analyst with expertise in advanced Excel and experience in SQL. They must be detail-focused, and have excellent problem solving skills, and quickly learn new tools & knowledge.
The role requires a knowledge of database concepts and provides an opportunity to drive positive energy consumption habits and catalyze a clean energy future. You must enjoy learning and building rapidly evolving products/platforms.
To be successful in this role, you should possess
- Overall Industry experience 2-4 years
- Bachelor’s Degree in analytical subject area. E.g., Engineering, Statistics.... etc.
- Proficient in advanced Excel functions and macros, involving complex calculations and pivots
- Exceptional Analytical, problem solving & Logical skills.
- Understanding of relational database concepts and familiar with SQL
- Demonstrable aptitude for Innovation & Problem solving.
- Good communication skills & ability to work across Cross-functional teams.
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Participates in sprint planning & other ceremonies, passionately works towards fulfilling the committed sprint goals.
- Knowledge of and ability to automate routine tasks using Python is a PLUS
Preferred Qualifications:
- Experience in Energy Industry & familiar with basic concepts of Utility (electrical/gas...) tariffs
- Experience & Knowledge with tools like; Microsoft Excel macros,
- Familiarity with writing programs using Python or Shell scripts.
- Passionate about working with data and data analyses.
- 1+ year experience in Agile methodology.
Roles and responsibilities
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Responsible for analysis of the energy utilization data for cost and usage patterns and derive meaningful patterns
- Responsible for Maintaining the tariff models with timely updates for price, logic or other enhancements as per client requirement.
- Assist delivery team in validating the input data received from client for modelling work.
- Responsible for Communicating & Co-ordinating with Delivery team
- Work with Cross functional teams to resolve issues in the Modelling tool.
- Build and deliver compelling demonstrations/visualizations of products
- Be a lifelong learner and develop your skills continuously
- Contribute to the success of a rapidly growing and evolving organization
Additional Project/Soft Skills:
- Should be able to work independently with India & US based team members.
- Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.
- Strong sense of urgency, with a passion for accuracy and timeliness.
- Ability to work calmly in high pressure situations and manage multiple projects/tasks.
- Ability to work independently and possess superior skills in issue resolution.
Benefits/Culture @ Digit88:
- Comprehensive Insurance (Life, Health, Accident)
- Flexible Work Model
- Accelerated learning & non-linear growth
- Flat organization structure driven by ownership and accountability.
- Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare and more.
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
This is the right time to join us and partner in our growth!
Client based at Pune location.
Proven experience as an Active Directory / Entra ID expert.
* In-depth knowledge of Microsoft’s Active Directory, Entra ID, and Microsoft 365 services.
* Strong understanding of identity and access management principles.
* Good knowledge of Microsoft Windows Server Operating Systems and Windows Desktop Operating Systems
* Strong knowledge of AD / Entra ID security best practices and overall security.
* Good understanding of Microsoft Azure services and resources.
* Excellent problem-solving skills and the ability to work under pressure.
* Strong communication and interpersonal skills.
* Relevant certifications would be a plus.
* Ability to work independently and as part of a team.
* Review relevant AD and Entra ID documentation.
* Perform an AD and Entra ID assessment in order to get acquainted with the platforms and identify possible issues, quick wins and optimizations / configuration needs.
* Define an AD and Entra ID operational roadmap with the Cloud and Hosting / DWP / Networking Architects Team.
* Design, implement, and manage Active Directory and Entra ID environments.
* Implement and manage identity and access management solutions in line with the company’s needs.
* Be able to implement and troubleshoot AD and Entra ID policies and configurations (ex: GPOs. AAD Sync, ADFS, SSO, MFA).
* Optimize system performance, conduct regular audits, and troubleshoot issues.
* Develop and implement policies and procedures for the usage of the identity and access systems.
* Collaborate with other IT team members and stakeholders to ensure system efficiency and security.
* Provide technical support and training to users on identity and access management.
* Manage user identities and access across Microsoft 365 services.
* Stay up to date with the latest trends and changes in Microsoft 365, Active Directory, and Entra ID.
* Knowledge of the different AD components, such as domains, forest, domain controllers, sites, and trusts
* Knowledge of features and roles relevant to AD, including DNS, DHCP, Group Policy and certificate Services
* Understanding of the best practices for scalability, security, and performance
* Knowledge of the role-based access control (RBAC) and delegation of administrative tasks
* Maintain and monitoring health and performance of AD infrastructure.
* Troubleshooting and resolving issues related to replication, authentication and directory service errors.
* Experience in configuring and managing ADFS for SSO and Identity federation.
* Knowledge of Security features such as BITLocker, credential Guard and Windows Defender
* Proficiency in using PowerShell for automating routine tasks, managing AD objects and scripting administrative functions.
* Understanding of networking concepts, including TCP/IP, subnets, and routing.
* Knowledge of DNS configurations and troubleshooting
* Implementing and testing backup and recovery strategies for Active Directory
* Familiarity with Windows Server backup and third-party backup solutions
* Experience in upgrading and migrating Active Directory environments to newer versions.
* Knowledge of tools and methodologies for domain and forest migrations
* Maintaining comprehensive documentation of Active Directory configurations, policies, and procedures
* Experience with configuration and managing Azure Entra ID for hybrid Identity scenarios.
* Synchronization of on-prem AD objects and Azure Entra ID
* Implementation and management of SSO solutions using Azure Entra ID
* Integration with various applications and services for seamless authentication
* Configuring and managing privileged roles and time-bound access using Azure AD PIM
* Monitoring and auditing privileged access.
* Experience with managing identity and access in multi-cloud environments, integrating Azure Entra ID with other cloud providers.
* Collaboration with other Azure Services, such as Azure Information Protection, Azure Sentinel and Microsoft365
We are seeking a dynamic and motivated Field Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business and maintaining existing client relationships through face-to-face meetings and presentations. This role requires a high level of travel and interaction with clients in various locations.
Key Responsibilities:
- Client Visits: Conduct regular visits to current and potential clients to present our products/services.
- Sales Targets: Meet and exceed sales targets and goals as set by the company.
- Market Analysis: Conduct market research to identify new business opportunities and provide feedback on market trends.
- Product Demonstrations: Deliver detailed presentations and demonstrations of our products/services to clients.
- Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
- Negotiation and Closing: Negotiate terms and conditions with clients and close sales deals.
- Reporting: Prepare and submit detailed sales reports and forecasts to the Sales Manager.
- Customer Support: Provide after-sales support to clients and address any issues or concerns.
- Team Collaboration: Work closely with the sales and marketing teams to develop and implement effective sales strategies.
- Compliance: Ensure all sales activities comply with company policies and procedures.
Qualifications:
- Education: Bachelor’s degree in Business, Marketing, or a related field.
- Experience: Minimum of [X] years of experience in sales, preferably in a field sales role.
- Skills:
- Strong communication and interpersonal skills.
- Proven track record of achieving sales targets.
- Excellent negotiation and closing skills.
- Ability to work independently and manage time effectively.
- Proficiency in using CRM software and MS Office Suite.
- Other Requirements:
- Valid driver’s license.
- Willingness to travel extensively
About Us
Wednesday Solutions is a digital solutions provider based in Pune. We specialise in assisting digital-first businesses in solving their most complex engineering problems. Our expertise lies in data engineering, generative and applied AI, and app development for web, mobile, and IoT applications. We offer a range of services tailored to meet our clients' unique needs.
Role Description
This is a full-time on-site (Pune) role for a Talent Acquisition Specialist. We are seeking a proactive and passionate Talent Acquisition Specialist to join our team. In this role, you will be responsible for attracting, sourcing, and recruiting top talent to help us achieve our strategic goals.
Key Responsibilities:
- 2-3 Years of Experience in Tech and Non-Tech Recruitment
- Exceptional Interpersonal and Communication Skills
- Adaptability and Quick Learning Ability
- Comprehensive Recruitment Lifecycle Experience
- Relationship Building and Maintenance
- Growth Mindset and Dedication to Continuous Learning
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in talent acquisition or recruitment.
- Proven track record of successfully recruiting for a variety of roles, including IT and non-IT positions.
Skills:
- Excellent communication skills (spoken, written, and reading).
- Stakeholder management.
- Proficiency with Applicant Tracking Systems (ATS).
- Priority management and decision-making.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits
- Mentorship: Work next to some of the best engineers and designers.
- Freedom: An environment where you get to practice your craft. No micromanagement.
- Comprehensive healthcare: Healthcare for you and your family.
- Growth: A tailor-made program to help you achieve your career goals.
- A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.
looking for Trainer who has experience on any one in Data Analytics Tableau, Power BI, Excel, MYSQL
Job description
Experience: At least 1 year of experience in imparting trainings Bachelor / Master degree in any field
Requirements :
- Good interpersonal with excellent communication skills
- Imparting Training on Tableau, Excel,SQL, Python or R Programming, Statistics.
- Good understanding of Data Analysis concepts and understanding of Machine Learning, Big Data, Business Intelligence Tools.
- Conduct online and classroom training sessions by providing practical use cases and assignments
- Able to cater College Seminar, Workshop, Corporate training.
- Provide Interview Preparation and placement assistance to students
- Manage Data Analytics Training Content including Session Presentations, Assignments, and Quizzes.
To be successful in this role, you should possess
- Overall Industry experience 2-6 years
- Bachelor’s Degree in analytical subject area. E.g., Engineering, Statistics.... etc.
- Proficient in advanced Excel functions and macros, involving complex calculations and pivots
- Exceptional Analytical, problem solving & Logical skills.
- Understanding of relational database concepts and familiar with SQL
- Demonstrable aptitude for Innovation & Problem solving.
- Good communication skills & ability to work across Cross-functional teams.
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Participates in sprint planning & other ceremonies, passionately works towards fulfilling the committed sprint goals.
- Knowledge of and ability to automate routine tasks using Python is a PLUS
Preferred Qualifications:
- Experience in Energy Industry & familiar with basic concepts of Utility (electrical/gas...) tariffs
- Experience & Knowledge with tools like; Microsoft Excel macros,
- Familiarity with writing programs using Python or Shell scripts.
- Passionate about working with data and data analyses.
- 1+ year experience in Agile methodology.
Roles and responsibilities
- Understands complex utility tariffs, rates and programs and converts these into a model.
- Responsible for analysis of the energy utilization data for cost and usage patterns and derive meaningful patterns
- Responsible for Maintaining the tariff models with timely updates for price, logic or other enhancements as per client requirement.
- Assist delivery team in validating the input data received from client for modelling work.
- Responsible for Communicating & Co-ordinating with Delivery team
- Work with Cross functional teams to resolve issues in the Modelling tool.
- Build and deliver compelling demonstrations/visualizations of products
- Be a lifelong learner and develop your skills continuously
- Contribute to the success of a rapidly growing and evolving organization
Additional Project/Soft Skills:
- Should be able to work independently with India & US based team members.
- Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.
- Strong sense of urgency, with a passion for accuracy and timeliness.
- Ability to work calmly in high pressure situations and manage multiple projects/tasks.
- Ability to work independently and possess superior skills in issue resolution.
- Exceptional writing and communication skills
- Proficient in G-suite (Sheets, Docs, Slides)
- Will be closely working with Engineering Manager.
- Organize, schedule, and prepare for meetings, including gathering documents and attending to the requirement of meetings.
- Ability to understand organizational workflows and processes.
- Transcribe source material, prepare documents, reports, tables, and charts; distribute as appropriate.
- Maintain confidential and sensitive information.
- Attend meetings and take notes of discussions; prepare the initial draft of minutes and summaries.
- Complete various special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
Company Name – Techsurvi
Website - http://www.techsurvi.com/
Digital Marketing Fresher
For Amazon, Walmart and e-bay Looking for a Digital Marketing intern who can assist us with creating a plan of action for all digital marketing needs Roles and Responsibilities: We are giving you all training of Amazon ads, Walmart ads and ebay ads. • Working on PPC and digital marketing activities • Working on Amazon, Walmart, and eBay advertisement • Prepare emails to send out to customers • Reporting in Excel • Communicating with clients (email & phone) Best location to start your carrier.
Full-time job
Salary paid- 10-15k
Requirement – 5
STATE IN CHARGE
Education
Any Bachelor Degree
Job Description
Establishing good relationships with Bank's LHO, RBO, DSH & Link Branches.
- Appointment of Kiosk operators in allocated URBAN locations.
- Responsible for ensuring completion & submission of documents at the Bank's office for opening CSPs.
- Ensuring proper selection of CSP location & Kiosk Operator with vision of business sustainability.
- Working towards increasing business performance of CSP's
- Controlling & monitoring of CSP's to avoid Frauds.
- Manages all state level activities and coordination .
- Representation at regional level offices as well as district level offices.
- Any other work; as and when required pertaining Financial Inclusion business
Requirement of Candidate:
1. Graduate
2. Min Exp. of 5 years
3. financial inclusion (BFSI) sector
4. Should have handled a team .
5. Computer Skills - Mails, MS Excel, MS Word.
6. Good Communication skills (English and local Language) - Written & Oral
Provide guidance, mentorship and effective knowledge management within the team to ensure profitability
#business
- Identify, assess and manage risks arising out of operational plan, design or delivery
- Manage multiple stakeholders and work closely with them.
- Ensure a balance with sometimes, competing needs and priorities
- Develop guidelines for effective reflection, learning, and change
- Work on the results from learning and reflection exercise to create best practices and introduce process improvements
Employment terms: Full time
Preferred Date of joining: Latest possible
Travel expenses & Mobile reimbursement: As per the team budget and requirement of the role.
Roles and Responsibilities-
1. Skilled on MS Excel
2. Knows Vlookup, Pivot Table, can run different formulas on MS Excel
3. To leverage technology solutions to meet the company's organizational needs.
4. Develop recommendations that optimize the use of technology within an
organization.
5. Designing and implementing functional and cost-efficient technology systems.
6. Skilled on different Inhouse applications/tools & on Google doc, sheet.
Qualification
1. Bachelors degree or the equivalent combination of education and experience.
2. Command of English.
3. Computer Science - IT Graduate / Postgraduate (BTech / BE / BCA / BSC /
MTech / ME / MCA / MSC). - Preferred
4. Immediate joinee candidate preferred.
Calling to understand requirements
Prepare and sending quotations
Maintain and tracking of sales funnel
Maintaining CRM /LMS
● Generate loan leads from the partnered institutions, open market and through different channels on the field.
● Develop and maintain relationships with partnered institutions and repeat business
and referral/s.
● Arrange and plan events to generate leads, and handle product queries and
service issues in the partnered institutions.
● Meet clients, verify documents, process files, coordinate for sanction /
disbursement of loans, personalized service to clients.
● Ensure the achievement of a given business target in your territory.
Experience: 1year+ in Banking sales such as personal loans, and home loans.
- Inbound/Outbound Calls II Good Communication
- Inform Customers about the Company's Products/Services and Offers
- Manage Inbound/ Outbound Customer calls in a Timely Manner
- Generate Leads That Develop Into New Customers
- Identify Customer's Needs and Convince the Customer to Buy the Product/Service
- Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required
Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents
1. Sourcing candidates through various sources (Naukri, Indeed, and LinkedIn)
2. Screening the candidates via emails/calls
3. Following up with the candidates regarding interview schedules
4. Updating the Excel database on a regular basis
5. Working on joining formalities
GrowthAssist is one of the globally recognized outsourcing agencies in the industry based out in India, founded in 2020 with a current strength of 25+ team members, and growing rapidly.
Currently, we are hiring passionate Paid Marketing Specialists to join our team. Please refer to the job description for more insights about the organization and the role:
- Job Location: Jaipur/Pune/Mumbai/Ahmedabad/Remote OK
- Job Title: SEM Consultant
- Job Timings: 5 PM to 1 AM (IST) | US Client
- Job Type: Contractual & Full-time (Both)
- Required Experience: 2+ years
- Salary: 30-50k INR (Month)
Roles and Responsibilities
- Managing and keeping track of ROI.
- Compiling regular spend reports for campaigns.
- Ability to communicate effectively and confidently.
- Understand the client’s business and work towards achieving their KPIs.
- Weekly/fortnightly and monthly reporting of the accounts with data insights.
- Be up to date with industry updates and experiments.
- Drawing the strategies, executing, and analyzing profitability.
- Coordination with the other teams to get the right assets and execution done.
Skills Required
- Ability to work independently and as part of a team.
- Knowledge/experience in working in-house or agency working methodology and culture.
- Ability to work flexibly and towards tight deadlines.
- Highly proficient in MS word, Excel, and PowerPoint.
- Experience with coding and conversion tracking will be an add-on.
- Knowledge of PPC campaign management tools but not limited to: Google AdWords Editor, Yahoo advertising platform, MSN Adcenter, Facebook ads manager & LinkedIn campaign manager.
- Proven track record of management of paid search campaigns (Google, Yahoo, MSN), mobile paid search campaigns, GDN & shopping ads, and Retargeting campaigns.
- In-depth understanding of paid social campaigns (Facebook, LinkedIn) creation, drawing the strategies and analyzing the performance.
- Working knowledge of tracking and analytics tools (GTM & GA).
- Google Ads certifications with in-depth knowledge.
- Expertise in Advance level Excel operation (Pivot Table, VLOOKUP Experience).
- Self-motivated and confident.
- Problem-solving and decision-making skills.
Additionally, we at Growth Assist review communication skills and English fluency to ensure effortless collaboration.
What We Offer
- Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work.
- Health Benefits: We cover health insurance for you and your loved ones.
- Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas.
- Pet-friendly office and open floor plan. No mundane cubicles.
- Prepare pitch decks & branding material before pitching to any mentor
- Grow Vennplay’s mentor network by connecting & build relationships with experienced professionals across various industries
- Demonstrate our platform to them & onboard them as a mentor with us
- Interview & capture their professional journey
- Help them create & manage their profile
Consider yourself a good fit if you
- Are great with people
- Have professional email writing skills
- Have awesome presentation skills
- Have Pro Networking skills
- Are good at verbal & written communication in English
- Are proficient in tools like MS Excel, PowerPoint & Word
- 0-3 years of experience in business development / marketing or sales
- Any Graduate or Post Graduate (Marketing specialization preferred)
Minimum qualifications:
- Bachelor’s degree
Responsibilities:
- Assess go-to-market readiness, identify gaps in preparedness, and build plans to perform annual goals successfully.
- Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight into how to secure the technical win best.
- Maintain customer satisfaction.
- Resolve product problems affecting customer satisfaction.
- Build trust with customers and influential relationships.
Location: Pune
- Smart & quick learners.
- Min 12th Pass
- Excellent communication skills
- Proficient in computer operation
- Age between 18-22 years
Required Skills
- Experience in B2B selling of Software & Cloud services
- Experience in selling to C-level executives
- Excellent communication & interpersonal skills
- Should be good with Microsoft / Google ( Word, Excel, Powerpoint )
- Should have excellent negotiation skills
- Should be able to use a good CRM tool like Hubspot
Responsibilities
- You will be part of the core sales team and will work with the directors
- Build relationships with prospective clients
- Analyse the market and establish competitive advantages
- Generate new leads and keep the existing leads warm
- Create & maintain sales pipeline
- Create proposals & close the deals
Job Purpose: This Job Position usually administers to recover the payments from the defaulter clients within the stipulated period of time to maintain the cash flow of the company.
Industry- Heavy Machinery, Industrial Equipment, Construction, engineering, cement, metals
Primary Responsibilities:
- Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, for recovery.
- Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
- Obtain background information on all accounts assigned to the Recovery Team and especially customer information etc…
- Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.
- Ensure accounts assigned to them are fully recovered.
- Prompt identification of unauthorized balances and follow up with clients on early warning and remedial action on the same.
- Daily call memo and progress report on negotiations with debtors in respect of repayment of indebtedness.
- Negotiations/meetings with customers who want payment work out options such as refinancing, rescheduling and restructuring
- Should have two-wheeler.
Skills & Knowledge:
-Relevant Experience 1 - 2 years experience in recovery or collection
-Proficient in MS Office(Excel Knowledge is Mandatory)
-Good Communication skills in Marathi, Hindi,& English
-Self Motivated & Go-getter
Employment Type: Full Time, Permanent
Education-
HSC/B.com/BBA/BA (any)
Location- Warje, Pune
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Requirements:
- Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation.
- Prior work experience in tax software solution or tax advisory companies preferred.
- Ability to effectively service large portfolio of customers
- Excellence in Interpersonal Skills with strong command on spoken and written communication skills
- Ability to thrive in a multi-tasking environment
Roles and Responsibilities:
- Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems, to guide support team
- Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
- Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
- Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
- Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
- Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
- Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.