Job Description : The selected candidate will : - Work very closely with account management team to understand customer requirements and problems, emphasise and innovatively resolve them with the help of product/ engineering teams and communicate the solution back to the customers. - Interact regularly with the customers for issue management. - Work with product team to suggest new features/enhancements in the product. - Stay abreast of the competitive landscape and solicit customer feedback on existing product capabilities and new product possibilities. Desired candidate profile : - Bachelor's degree in Engineering or equivalent - Self-starter with energy and motivation to work on product enhancements and customer delight - Strong communication and negotiation ability - Quick learner, flexible, adaptable - Ability to work in fast-paced startup environment - Ability to understand client situations and present relevant product-based solutions
Responsibilities - Communicates with customers by phone, chat or email. Manages difficult or emotional customer situations. Responds promptly to customer needs and solicits customer feedback to improve service. Follows up on order shipment and delivery for 100% customer satisfaction. Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation. Effectively speaks, writes and presents clearly with persuasion. Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status. Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty. Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview
Hey Everyone, look forward to talk to you. We are a disruptive start up in fashion marketplace segment working on core personalization.Featured@tech crunch, websummit,voted top 100 start ups from the Asia region by Tech.co& Red herring. We are hiring! Team of Ex-flipkart,intel, myntra, intuit, ibm and others. We look forward to see you onboard in this amazing journey forward. Thanks & Regards Govind Founder/CEO @ Affairal +919972668335/+918904013330 Job Perks Free lunch
The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least 1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be · Proficient in financial terminologies. · Good mathematical skills · MS Office Prior experience in a financial institution/wealth management firm would be added advantage
Manage end to end offline marketing. Identify, engage and build successful cross-marketing partnerships with other companies. Help improve the reach of Rapido and increasing the app usage.
• Are you yearning for a challenge and to exploring uncharted territory? • Do you wish to leave the herd pack to create something unique to transforming an industry? • Are you a fanatical believer in the role of technology to transform lives? If you answered YES to all of the above and have a yearning for efficient operations coupled with lightning speed with SQL and Excel, you are most likely to be the right fit for an opportunity which will fundamentally alter the experience of making a donation in India. DanaMojo is India’s first payment solutions platform, providing an easy and convenient way for NGOs to collect donations, both online and offline, efficiently. We have 400+ NGOs already LIVE on our platform which makes us also India’s largest payment solutions provider for the NGO sector. As the Systems & Operations Manager (SOM) you will be responsible for all our backoffice and operations work along with managing our transaction database and managing all incoming transactions and outgoing payouts. You will also be the chief systems & operations troubleshooter for our NGOs in case something has gone wrong – from code integration to payments processing to disbursal to customer support. In essence you are the heart and soul of our operations! You ensure that we keep ticking along like clockwork. We are a startup, so we are in “always-on” mode. You need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. In addition, you should be ready to take on whatever job that needs to get done. This is not a typical 9-5 job and will require substantial effort outside office hours and a high degree of availability on weekends and holidays. So if you have always wanted to work in a high-growth team learning and unlearning every single day; if you have boundless energy to carry out multiple tasks and build new systems and processes this is the place for you. The ideal candidate is one who has been involved in software development working on programming and working day in and day out on SQL and advanced Excel to be ideal for this role. We are ideally looking at someone with at least 2 years’ experience. What are we looking for? 1. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data) 2. Strong understanding and appreciation of the software development process. Someone said "God is in the detail". In the software space, "God is in testing"! :-) You will be responsible for taking all our new features LIVE. 3. Excellent analytical capabilities and an ability to grasp things fast and write out functional specs, managing an activity end-to-end. You would be responsible for deciding our NEW features. 4. Working knowledge of HTML & CSS to be able to understand it and make changes as required to code already present. 5. Great communication skills to co-ordinate and manage team internally and partners externally. Most importantly - an almost crazy willingness to learn and do anything & everything that is required!!!
We are looking for a candidate with 1-3 years experience (e-commerce experience in catalog is required) JD • Converting raw data to final content which would be live on the website • Setting up the products on website across categories • Reviewing all available data and researching for missing information • Ensuring that the website content is accurate and up to date • Contributing to reducing and solving issues in catalog for optimizing speed of the catalog upload process. Must have- • Proficiency in MS excel ( Mid- High level) • Good communication skills • Ability to work in teams Good to have- • Previous experience in online catalog • Content writing skills
Founded in 2011 by Manoj Gupta and Monica Gupta, Mumbai-based Craftsvilla is India's largest online marketplace for ethnic products. The company’s vision is to take societies back to their roots and help them discover their ethnic legacy. With over 20,000 sellers from across India, Craftsvilla.com has close to 3 million products online across categories including, clothing, handicrafts, jewellery and art among others. The company is funded by globally renowned venture capital funds including Sequoia Capital, Nexus Venture Partners, Lightspeed Venture Partners and GFC. PlaceofOrigin.in has been acquired by Craftsvilla and is now expanding aggressively into the ethnic foods category.
Job Description: 1.This is a critical role responsible for commercial and finance of the sales and add value to commercial decisions. 2 The incumbent shall be responsible for Managing and reviewing the month end processes to ensure deadlines are met. 3 Preparation and validation of Sales Reports in Prescribed Formats for Management, Stock Management and physical Stock reconciliations 4 Reconciliations for the refunds to the customers and monitoring the collections against each sale from the payment gateway and Courier partners. 5. Reviewing the Courier partners accounts regularly and ensuring the COD collections are received on time. 6.Ensure timely billing for the monthly fixed revenues and coordinate with the Business managers for timely recovery of the dues from the customers. 7.Ensure statutory compliances for VAT and service tax laws, handle receivables and payables for the respective Brands, to raise invoices on the clients for the monthly fixed fees. 8.Monthly statements to the clients with respect to the activity on the respective webstores 9. Monitor the compliances for the client agreements, Courier partners agreement and vendor agreements. 10. Coordinate with the counterparts at Marketplaces and ensure smooth reconciliation with their accounts 11. Responsible for generating the Monthly P & L for the Brands we operate on various marketplaces.
Cartalyst is a B2B technology startup, which equips Small & Medium Businesses with tools and insights to have an online presence. We provide all the services required for a brand to sell their products through all online channels. Fancy working for a startup? Come Join us and help drive growth – for you, for the customers and for the company. Responsibilities 1. Create customer’s e-commerce product listings on Amazon, Flipkart, etc. 2. Interact with customers to understand their products to create impressive listings. 3. Interact with Amazon/Flipkart teams to resolve any issue related to listings, etc. 4. Handle Customer’s e-commerce processes - store creation, creating listings, optimizing listings and creating promotions for online sales.
• 4-6 yrs of experience into Marketing/Retail/Social Media/Supply Chain/Loyality Analytics • Bachelor’s or Master’s degree in Economics/Statistics/Econometrics/Mathematics/Engineering and Operations Research • Ability to think: Possess strong analytical/logical thinking skills. • Strong structured problem solving skills • Experience with statistical software such as SQL, R, etc • Excellent skills in writing SQL, PLSQL & stored procedures. • Experience working with US clients • Excellent MS skills to present data tables and charts • Proven experience in MS Excel, VBA & Tableau for reporting and visualization of data analysis.