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Founded :
2002
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About

ExpertCallers, a Flatworld Solutions company, offers comprehensive customer relationship management services to global companies, including inbound and outbound call services, technical support, telemarketing, CATI, email support, and chat support. ExpertCallers, a Flatworld Solutions company, has been providing customer relationship management services since 2002. With a commitment to building and respecting relationships, the company has grown to serve over 100 clients and employ over 2000 staff across three continents. ExpertCallers offers a range of contact center services, including inbound and outbound call services, technical support, telemarketing, CATI, email support, and chat support. The company helps clients build trust with their customers through personal, meaningful, and productive interactions. ExpertCallers operates in a variety of industries, providing support to companies across the globe.
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Jobs at ECPL

ECPL
at ECPL
Agency job
via Victaman Services by Sneha Singh
Bengaluru (Bangalore)
2 - 3 yrs
₹3L - ₹4L / yr
Sales

Join our team for an exciting role in International Outbound Sales, where you will engage in outbound calling to prospective clients worldwide. As a key player, your primary responsibility will be to promote and sell our products/services effectively while maintaining high standards of customer satisfaction.


Responsibilities:

- Conduct outbound calls to potential customers to introduce products/services.

- Develop and maintain relationships with prospects to close sales.

- Achieve and exceed sales targets and performance metrics.

- Provide accurate information about products/services and address customer inquiries.

- Document all interactions and update customer information in the database.


We are seeking individuals with strong persuasive skills and a results-driven mindset. Excellent communication skills, both verbal and written, are essential to effectively convey product benefits and handle objections. The ability to work independently, manage time efficiently, and thrive in a competitive sales environment is crucial.


If you are passionate about sales, have a knack for building client relationships, and are ready to excel in an international sales role, apply now. Join us and contribute to our mission of delivering exceptional sales performance and customer satisfaction globally.

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ECPL
at ECPL
Agency job
via Victaman Services by Dudekula Zahiruddin
Bengaluru (Bangalore)
1 - 5 yrs
₹4L - ₹5L / yr
Communication Skills
MS-Excel

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.


Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.


We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact.

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