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Customer Care Executives for Voice & Sales process
Customer Care Executives for Voice & Sales process
Cogent E Services Private Limited's logo

Customer Care Executives for Voice & Sales process

Agency job
0 - 0 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
MS-Excel

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.


**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.


**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.


**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.


Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Cogent E Services Private Limited

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Profitable

About

We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support through voice and non-voice channels, back office solutions and transformative services and digital marketing. We leverage customer interaction data analytics and technology to help clients derive insights and manage customer interactions. Our clients are diversified across more than 10 industry verticals including high growth verticals such as banking and financial services and e-commerce. We are present in seven cities in India across 16 sites, and service our customers in more than 10 languages including English, Hindi and regional languages. For more information please visit us at www.cogenteservices.com
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