Job Title: Project Coordinator
Job Type: Full-Time
Location: Indore
Summary/Objective:
The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.
Responsibilities/Duties:
1. Customer Data and Project Management
- Effectively manage customer data and related information.
- Ensure accurate documentation and organization of workflow details.
- Collaborate with the Design team to create mockups and visuals.
- Communicate design concepts and seek customer approval via email.
2. Development and Progress Tracking
- Coordinate with the Development team to ensure smooth task flow.
- Monitor project progress to ensure adherence to timelines.
- Verify websites to ensure they meet customer requirements.
3. Testing and Quality Assurance
- Work closely with the Testing Department to assess task status and identify bugs.
- Collaborate with team members to resolve identified issues.
- Conduct rigorous testing to ensure high-quality website deliverables.
4. Customer Engagement and Feedback
- Deliver beta versions of websites to customers for review and feedback.
- Collaborate with the team to implement customer-suggested changes.
- Serve as the primary point of contact for customer feedback and concerns.
- Communicate with customers via email regarding changes and updates.
5. Website Deployment and Live Process
- Manage the transition from beta to live website based on customer approvals.
- Oversee the live website deployment process for a seamless transition.
- Implement post-approval customer changes to ensure a polished final product.
6. Product Management
- Manage and upload customer and vendor product information.
- Collaborate with the team to ensure accurate product representation on the website.
- Update and maintain product details to provide current information to customers.
7. Website Maintenance and Continuous Improvement
- Facilitate day-to-day website changes and improvements to enhance user experience.
- Proactively identify opportunities for website optimization and suggest improvements.
Qualifications/Requirements:
Education:
- Graduate/Post Graduate.
- IT background preferred.
Experience:
- 2 to 3 years of experience as a Project Coordinator.
- Experience in the IT sector is mandatory.
Skills:
- Strong communication skills to articulate ideas and project requirements clearly.
- Foster open and transparent communication within the project team.
- Ability to prioritize tasks and manage time efficiently.
- Capable of handling multiple tasks simultaneously without compromising quality.
- Proactive in identifying potential issues and addressing them promptly.
- Flexibility to navigate unforeseen challenges.
- Ensure accuracy in project documentation and data management.
Preferred:
Candidates from Indore are highly preferred.
About Avalon Solution
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Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Lifespark is looking for individuals with a passion for impacting real lives through technology. Lifespark is one of the most promising startups in the Assistive Tech space in India, and has been honoured with several National and International awards. Our mission is to create seamless, persistent and affordable healthcare solutions. If you are someone who is driven to make a real impact in this world, we are your people.
Lifespark is currently building solutions for Parkinson’s Disease, and we are looking for a ML lead to join our growing team. You will be working directly with the founders on high impact problems in the Neurology domain. You will be solving some of the most fundamental and exciting challenges in the industry and will have the ability to see your insights turned into real products every day
Essential experience and requirements:
1. Advanced knowledge in the domains of computer vision, deep learning
2. Solid understand of Statistical / Computational concepts like Hypothesis Testing, Statistical Inference, Design of Experiments and production level ML system design
3. Experienced with proper project workflow
4. Good at collating multiple datasets (potentially from different sources)
5. Good understanding of setting up production level data pipelines
6. Ability to independently develop and deploy ML systems to various platforms (local and cloud)
7. Fundamentally strong with time-series data analysis, cleaning, featurization and visualisation
8. Fundamental understanding of model and system explainability
9. Proactive at constantly unlearning and relearning
10. Documentation ninja - can understand others documentation as well as create good documentation
Responsibilities :
1. Develop and deploy ML based systems built upon healthcare data in the Neurological domain
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- Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
- Lead the development of products as per defined timelines and deliverables
- Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
- Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
- Create strategic plans, set timelines to drive development of the planned products
- Continually review the progress to ensure timely launch of the respective product builds
- Document periodic feedback from both internal and external stakeholders to continually improve the released products
- Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness
Founded by well experienced healthcare professionals and engineers this one of a kind startup is disrupting the healthcare space by offering hassle free personalised digital therapeutic solutions.
As an Account Management Manager, you will be responsible for managing a set of clients with an ultimate goal to build, maintain and retain good client relationships which will contribute positively towards increasing the company’s business.
What you will do:
- Acquiring a thorough understanding of the clients’ key needs and requirements and ensuring best-in-class client service
- Building and maintaining professional relationships with the clients to retain them long-term
- Negotiating as well as renewing contracts and agreements with clients
- Coordinating with various internal stakeholders such as various departments and also external stakeholders such as the clients
- Educating and updating the clients about the various products/services of the company at the right time
- Focusing on timely feedback from clients and ensuring that the concerns raised are handled in a timely manner
- Handling key account issues from all perspectives of sales as well as service support
- Preparing, maintaining and updating relevant data and reporting the same to the business in regular intervals
- Sales prospecting & closing
- Meetings with Marketing/ Patient Support program / Digital Heads
- Account Management & collections
- Monitoring Operations of ongoing projects
- Getting marketing collateral done etc
Desired Candidate Profile
What you need to have:- MBA is mandatory and 2- 3 years of relevant work experience in account/client management is a must
- Good work experience in Power Point and Excel
- Good knowledge on social media and LinkedIn
- Excellent communication, negotiation and listening skills
- An ability to learn quickly
Experience in Guidewire BC/CC/PC Configuration/Integration.
Hands on GW Implementation Proficiency and Experience in GW Configuration Development
Expertise configuring and developing several areas of BillingCenter/Policy center/Claim center including but not limited to – Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and write-offs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Robust understanding of BillingCenter DataModel
Experience in GW Configuration Development (GOSU, Rules Engine, Data Model, PCF, Workflow, Product Model development)
Experience with XML, GUnit, Jenkins, GIT/Subversion/TFS, Code Coverage and Code Scan Plugin/Tools
Experience with Application Servers like WebSphere, Weblogic, JBoss and/or Tomcat
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amazingly passionate team of data scientists and engineers who are striving to achieve
a pioneering vision.
Responsibilities:
Our web crawling team is very unique in the industry - while we have many “single-site”
crawlers, our unique proposition and technical efforts are all geared towards building
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documents – handling critical information among a wide variety of structures and
formats without error.
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and be able to deal with exceptions as well.
● Be responsible for the live execution of our robots, managing turnaround times,
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Automation tools, preferably Kofax Kapow, Automation Anywhere, UIPath,
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● 1-3 years of experience with building, running, and maintaining crawlers.
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Other Infrastructure Requirements
● High-speed internet connectivity for video calls and efficient work.
● Capable business-grade computer (e.g., modern processor, 8 GB+ of RAM, and
no other obstacles to interrupted, efficient work).
● Headphones with clear audio quality.
● Stable power connection and backups in case of internet/power failure.