Tele sales- Customer Care | Axis BPO Process

Roles & Responsibilities:

• Conduct in-house career counselling sessions for students and parents
• Travel to schools and colleges for regular orientation programs and counselling sessions
• Design and implement new strategies to strengthen the counselling ecosystem
• Collaborate closely with mentors and fellow career counsellors on platform activities
• Record demo videos and counselling modules for the Unigoal platform
• Assist in psychometric testing and interpretation
• Maintain proper session records and follow-up with mentees
• Represent Sygnific Careers in offline educational expos and webinars
• Must be comfortable with public speaking and student engagement
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• The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.

• Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Developing and monitoring campaign budgets.
• Planning and managing our social media platforms.
• Preparing accurate reports on our marketing.

• Designing, implementing and maintaining Java-based applications

• Contributing in all phases of the development lifecycle

• Writing testable, scalable and efficient code

• Test and debug new applications and updates

• Maintain up to date code documentation

• Participating in code reviews
  Should have worked on Springboot and Hibernate

 Job Description for Sales Representative.

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Representative Responsibilities:

Communicating with customers, making outbound calls to potential customers, and following up on leads.

Understanding customers' needs and identifying sales opportunities.

Answering potential customers' questions and sending additional information per email.

Keeping up with product and service information and updates.

Creating and maintaining a database of current and potential customers.

Explaining and demonstrating features of products and services.

Staying informed about competing products and services.

Upselling products and services.

Researching and qualifying new leads.

Closing sales and achieving sales targets

• Performing market research.
• Gathering and processing research data.
• Assisting with inventory control.
• Organizing staff meetings and updating calendars.
• Processing company receipts, invoices, and bills.
• Assisting and supporting management.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential

Experience Level – 2 to 8 years

JOB DESCRIPTION