Tele sales- Customer Care | Axis BPO Process

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Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for a skilled and experienced Senior Frontend Developer specializing in Vue.js to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.

Responsibilities:

Develop, maintain, and enhance web applications using Vue.js to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest Vue.js features and web development trends to bring innovative ideas to the team.

Requirements:

Minimum of 5 years of experience in frontend development with a strong focus on Vue.js.

Minimum of 1 year of experience in development with TypeScript

Expertise in JavaScript, HTML5, CSS3, and responsive web design.

Proficient in Vue.js and Vuex, with experience in RESTful APIs and component-based development.

Familiarity with modern development tools and workflows (e.g., Git, Webpack, npm).

Excellent verbal and written communication skills to work effectively with team members and stakeholders.

Nice-to-Have:

Experience with accessibility.

Experience in regulated IT environments, preferably banks or insurance companies (financial institutions).

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

Vue.js, Vuex, TypeScript, JavaScript, HTML5, CSS3, Responsive Web Design, RESTful APIs, Component-Based Development, Git, Webpack, npm, Code Reviews, Performance Optimization, Debugging, UX/UI Collaboration, Agile Methodologies, Accessibility, Regulated IT Environments, Financial Institutions, Cross-Functional Teamwork, Communication Skills.

• Knowledge on CAMPUS LAN Architecture and implementation

• Having exposure to Cisco’s latest technologies like SDA, DNAC

• Hand-on experience on designing and implementing Cisco SDA

• Strong Routing & Switching, Cisco SDA, DNAC, Cisco ISE skillset is a must.

• Hands On expertise on Cisco Prime, ISE, Cisco Meraki

• Hands on and troubleshooting SDA

• Experience on L 3

• Experience in mobile application development 
• Experience in Objective C, Swift, XCode, etc
• Experience in developing/programming mobile apps on iOS platform
• Experience in lead development of IOS development
• Strong CS fundamentals,

Do you have what it takes?

·      Proficient in C, C++ development, OS concepts, Data Structures, Distributed computing, and Algorithms.

·      Actively engaged in projects related to architecture and design (architecture, design patterns, reliability, and scaling).

·      Excellent problem-solving capability with strong fundamentals in Computer Science.

·      Highly proficient in data structures and algorithms.

·      Ability to pick up new technologies rapidly to convert specifications to low level design.

·      Ability to clearly communicate the intent and approach when producing a code design document.

How can you contribute to our success?

·      Develop frontend as well as backend components for delivering product on cloud platforms.

·      Participate in activities that lead up to the code design. This may include activities such as developing prototypes, proof of concept, compare pros and cons of various implementation choices being considered and recommending the most appropriate one.

·      Mentor and influence junior developers to adhere to good coding standards and become quality conscious.

·      Review critical pieces of code that are developed as per this code design.

·      Ensure that the code being delivered is of the highest quality.

·      Ensure appropriate unit tests and functional as well as non-functional tests are considered.

·      Conceptualize and work towards building processes, methodology, and tools to improve team’s ability to deliver high quality software. 

Requirements:

• 4-6 years of overall development experience.
• Very good understanding of core Javascript concepts.
• 3 years of React Native experience for iOS and/or Android.
• Extensive knowledge about mobile app development.
• This includes the whole process from the first line of code to publishing in the store(s).
• Some understanding of the build process involved with iOS and Android.
• Comfortable with basic design concepts and flex ui.
• Great attention to code quality & coding standards.
• Good grasp of architectural principles and patterns.
• Proficiency in Javascript/Typescript.
• Very good communication skills in English.

• Ensures timely and effective completion of projects and initiatives given by the CEO.
• The Job role includes working on Sales, Marketing, Operations, as and when required.
• Oversee daily operations through collaboration with senior management and department leaders.
• Manages the CEO calendar and prioritizes their time and schedule.
• Participates with the senior management team in strategic planning and decision-making.
• Creates and maintains systems and processes to streamline operations.
• Establishes standards and procedures for hiring/operations.
• Maintains accurate confidential files and data records.
• Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
• Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives.
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.

Responsibilities:

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Should have interaction with Architect /Interior designer /Consultant
➢ Knowledge to deal with builders would be added advantage
➢ Good Communication skills is a must
➢ Knowledge of computers (excel/word/PowerPoint)

Required Qualification: Mechanical engineer/MBA, Marketing

Job Responsibilities

• Should have experience in Software Product Development at an enterprise level.  .
• Analyze requirements and come up with possible solutions to solve the problem, evaluating and capturing necessary tradeoffs
• Build and improve newest services and ensure that they are well tested and released quickly and often to our customers
•  Debugging capabilities and identify the root cause of the problem and fix them.
•  Influencing the architecture of an application. 
•  Design and implement cloud based high-performance, highly available services to cover customers’ high demands and big data volumes 
•  Maintain rapid deployment pipelines and observability of the services to support operations/troubleshooting. 
•  Think about security of the whole technical stack and processes to ensure customers’ data is safe 
•  Take care of all aspects of the product: from implementation, through testing, to operations.

Job Requirements

• Proficiency in Python programming
• Mandate experience working as a Python Developer with Django.
• Should have good experience in Flask, numpy and pandas
• Should have good experience in REST API development with Django.
• Have In-depth understanding of Object Oriented Programming ( OOPs ) concepts.
• Are Able to create Database Schemes that represent and support business processes.
• Should have good understanding of Agile frameworks such as Git, Jenkins etc.
• Must have experience working on MySQL, HTML, CSS, JavaScript & jQuery.
• Must have experience with Web Servers e.g. Nginx, Apache.
• Good to have AI/ML/Data science certification.
• Must be a fast learner and comfortable teaching yourself new skills and can thrive in a complex and fast-paced environment.
• Positive attitude and excellent communication as well as written skills