Tele sales- Customer Care | Axis BPO Process

I own a taxi app and looking for developers that can update panel along with iOS and android apps. Must also have knowledge to update websites. Along with the Taxi app, I own an IPTV service and prefer the developer have experience in developing Taxi and IPTV platforms.

Job Title: Email Marketing Trainee (Fresher)

Location: Chandigarh (Hybrid)

Salary: Upto ₹15,000 per month

Company: Excelohunt Infotech

About Us:

Excelohunt Infotech is a dynamic IT company focused on providing personalised digital strategies that drive business growth. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients. We prioritise building meaningful connections between brands and their customers through innovative digital marketing solutions. As part of our growth, we are looking for creative and driven Email Marketers to join our team. If you're passionate about digital marketing and eager to kick-start your career in a collaborative and fast-paced environment, we’d love to hear from you.

Roles & Responsibilities:

• Identify target audience and grow email lists.
• Design and implement direct email marketing campaigns.
• Proofread emails for clarity, grammar, and spelling.
• Ensure mobile-friendly email templates.
• Write newsletters featuring all company updates.
• Upgrade email templates using graphics, personalization, and advanced features.
• Ensure prompt and accurate communication with clients via email to minimise unsubscribes.
• Create and secure email databases for lead generation.
• Report on sales revenue generated from email marketing efforts.

Requirements:

• Education: Recently completed a bachelor's degree in Marketing, Communications, or a related field.
• Interest in Digital Marketing: Demonstrated passion for digital marketing through coursework, internships, or extracurricular activities.
• Knowledge of Marketing Concepts: Basic understanding of digital marketing concepts such as social media, email marketing etc.
• Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Communication Skills: Strong written and verbal communication skills.
• Attention to Detail: Excellent attention to detail and organisational abilities.
• Ability to Multitask: Able to prioritise tasks in a fast-paced environment.
• Teamwork: Ability to collaborate effectively within a team environment.
• Proactive Attitude: Self-motivated with a willingness to learn and grow.

Perks & Benefits:

• 5 working days.
• Day shift.
• Fixed shifts & fixed week off.
• International Exposure
• Fantastic work culture.
• Paid leaves.

Why Join Us?

• Opportunity to work in a fast-growing digital marketing field.
• Collaborative and supportive team environment.
• Gain hands-on experience and grow in your digital marketing career.
• Hybrid work model with flexibility.

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

Profile: Sr.Technical Content writer 

Experience : 4.0 Years +

keyskill: tech writing resource – for writing customer-facing documentation – online manuals, release notes etc"

Required Expertise

• 4 to 6 years of experience as a Technical Writer or Software Documentation.
• Learning/understanding the documentation tools and process.
• Determine the needs of end users of technical documentation.
• Strong command of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Research, design, illustrate, revise, edit, and write high-quality documentation.
• Re-writing existing documents with proper standards.
• Experience translating complex technical concepts into easy-to-understand, accurate, and concise user documentation.
• Preparing easy-to-understand Online Help, User Manual, and other User Documentation.
• Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards.
• Create tutorials to help end-users use a variety of applications.
• Prepare articles, and blogs, to promote software applications.

Thanks & Regards

• Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
• Taking care of complete Product backlog of the Product which is going to be developed or under development.
• Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
• Should be able to update Product Owner timely if there is any issue/challenge in the development team.
• Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
• Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
• Take care of end-to-end timely and quality delivery of the complete product.
• Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture

What you need to have:

Required Candidate profile

Section A: Purpose of the Role:

To engage with CXOs across the world’s most successful companies and successfully sell new business opportunities to ensure MnM’s growth.

Section B: Job Description

B.1 Responsibilities:

• Generate sales revenue in line with the MnM’s objectives and goals
• Ensure strong focus is to hunt and sell to net new logos / net new client accounts within defined timelines
• Identify key decision makers and act as a strategic partner to C-level and senior executives within an assigned organization to drive revenues

to understand their issues/needs/priorities through a consultative selling approach

• Collaborate with internal resources (such as Research, Client Services) and external network to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive revenues
• Leverage CRM as a tool to capture accurate sales pipeline management, develop strategic territory mapping and maintain forecast
• Manage sales forecast accuracy on a monthly/quarterly/annual basis and ensure that sales pipeline remains full of qualified leads & prospects
• Own the full sales cycle from prospecting through close and own the overall allocated sales quota
• Follow determined Sales best practices developed through collaboration with peers or delivered by Sales Learning and Development team.
• Maintain compliance in utilizing internal sales enablement tools and management processes
• Attend and participate actively on all internal team meetings. 

B.2 Communication  

• Internal Stakeholders: Internal teams such as Research, Sales, Web Marketing, Finance and Accounts, Events and Conferences, Human Resources
• External Stakeholders: Clients, Industry Experts, Government Agencies, Academia

Section C: Job Specifications

C.1 Skills:

• Excellent verbal and written communication skills

• Ability to engage with CXO, business leaders and build credibility and relationships
• Strong business development skills, telesales, outbound calling, communication and negotiation skills whenever required.
• Highly motivated individual with a passion for sales and an unyielding drive to succeed in an international selling environment
• Ability to comprehend and problem solve by thinking and acting quickly on your feet.

• Cultural Sensitivity in engaging with global clients

• Entrepreneurially minded individual with positive mindset capable of converting adversity into opportunity

C.2 Education:

• Essential: Bachelor’s degree
• Desirable: Master’s in Business Administration (MBA)

C.3 Prior Experience:

• 3+ years’ experience in product/solution/enterprise sales

• A consistent track record of overachievement in sales targets