Tele sales- Customer Care | Axis BPO Process

The ideal candidate is a highly resourceful and innovative developer with extensive experience in layout, design and coding in PHP & Frameworks like CodeIgniter or Laravel. You must also possess a strong knowledge of MySQL Server databases.

 

Desired Candidate Profile

 

• Good knowledge & Hands-on Experience with Code Igniter Framework.
• Experience on BootStrap.
• Mandatory Experience on Angular 2 or more.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX JQuery.
• Very good knowledge of databases MySQL.
• Experience in common third-party APIs (Google, Facebook, eBay etc).
• Work experience in GIT repo.
• Work experience in UBUNTU.
• Knowledge of Angular Material UI Components.
• Strong debugging skills.

 

Must-Have Qualifications:

• 2+ years of experience in web development.
• Expertise in Backend ( PHP, CodeIgniter) and front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Knowledge of Nodejs is added advantage.

PHP Developer responsible for managing backend services and the interchange of
data between the server and the users.
Your primary focus will be the development of all server-side logic, definition and maintenance of
the central database, and ensuring high performance and responsiveness to requests from the
front-end.
You will also be responsible for integrating the front-end elements built by your co-workers into
the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities :
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions

Skills And Qualifications :
- Strong knowledge of PHP web frameworks especially LARAVEL
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git

Experience :
- 1- 3 years of work experience
- IT service background is plus

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

As a Sales Executive, you will use a combination of phone, email, and social media to help build our sales pipeline by connecting with prospects. Being a small team, you will have the opportunity to grow fast and take leadership positions

Sales Executive responsibilities as follows will be a key part of the job profile.

• Research/qualify potential customers within an assigned geographic/industry territory.
• Leverage marketing content, events, and programs to create an effective outreach plan through email, phone, video, and social outreach
• Engage and nurture contacts
• Schedule appointments for the account executive team Weekly reviews of targeted accounts, new contacts added, and any sales and marketing intelligence
• Monitor, manage and document daily activities in Hubspot.com
• Keep informed on new products, services, and other industry trends
• Keep informed of customer business opportunities, current conditions, future prospects, active measurements, market condition and competitive issues.
• Achieve or exceed daily, weekly, monthly and quarterly goals.

Note : This job is for immediate joining. Please apply ONLY IF you can join immediately.

Experience :- Junior role : 1 to 3 years/Senior : 5 to 7 Years

Industry: FinTech / BFSI

Functional Area: Core Platform Programming, Maintenance

Role Category: Programming & Design

Role: Software Developer

Employment Type: Permanent Job, Full Time

Overview:

We are looking to hire Java developers who are well versed with Spring Boot, Hibernate, and RDBMS such as MySQL.

As we continue to grow our apps and site, we are looking for somebody to join our Engineering team and help build out the next set of kick-ass features.

If selected, you get to be a part of a small but committed group of technologists who are trying to improve how events are ticketed and marketed in India.

About the role:

• 2+ years of experience on Java, Spring Boot, Hibernate in medium to large-scale projects
• Must have experience with at least some flavours of both SQL (MySQL, Postgres) and NoSQL (MongoDB, ElasticSearch, Redis, DynamoDB etc) datastores in production
• Must have experience with Kafka or similar message queue systems in production
• Stellar problem solving skills
• Hunger to learn new things and ability to grasp new concepts quickly
• Ability to move quickly without breaking things too much (we are dreamers)
• Ability to work under immense pressure which is balanced by a sense of responsibility and ownership
• Should be able to groom juniors and take them to the next level

Perks :

• You get to work at a fun filled atmosphere
• Have ample chances of learning leadership, mentor-ship skills
• A solid salary package along with chance to get ESOPs 

Salary Range : 6 LPA to 12 LPA 

(based on qualifications, experience and skills)

Designation/Role : Senior Associate - Recruitment

Role : Senior Associate - Recruitment

Experience : 2 to 4 Year(s) 

Location : Sector 58, Gurgaon

Key Requirement : At least 2 years of experience in hiring Freshers and that too with Bonds.

Skills and Experience :

• Partnering with hiring managers to determine staffing needs
• Experience in Releasing the offer letters and smooth onboarding
• Screening resumes
• Performing in-person and phone interviews with candidates
• Administering appropriate company assessments
• Coordinating interviews with the hiring managers
• Following up on the interview process status
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Communicating employer information and benefits during the screening process
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
• Relationship-building skills 
• Multitasking skills
• Time-management skills
• Communication skills 
• Communication involves both straightforward messages and more tactful, softer messages, either in person, over the phone or over email. 

"WEB DESIGNERS ONLY"
Job brief
We are looking for a talented Web Designer to create amazing user
experiences.  The ideal candidate should have an eye for clean and
artful web design. They should also have superior user interface
design skills.
 
The successful candidate will be able to translate high-level
requirements into interaction flows and artifacts. They will be able to
transform them into beautiful, intuitive, and functional designs.
Responsibilities
 Execute all visual design stages from concept to final hand-off to
engineering
 Conceptualize original website design ideas that bring simplicity
and user friendliness to complex roadblocks
 Create wireframes, storyboards, user flows, process flows and
site maps to communicate interaction and design ideas
 Present and defend designs and key deliverables to peers and
executive level stakeholders
 Establish and promote design guidelines, best practices and
standards
Requirements
 Proven work experience as a Web Designer
 Demonstrable graphic design skills with a strong portfolio
 Solid experience in creating wireframes, storyboards, user flows,
process flows and site maps
 Proficiency in Photoshop, Illustrator or other visual design and
wire-framing tools
 Proficiency in HTML, CSS and JavaScript/Bootstrap for rapid
prototyping
 Experience working in an Agile/Scrum development process

 Excellent visual design skills with sensitivity to user-system
interaction
 Ability to solve problems creatively and effectively
 Up-to-date with the latest Web trends, techniques and
technologies
 BS/MS in Human-Computer Interaction, Interaction Design or a
Visual Arts subject

1. Understand the current application infrastructure and code design. 2. Design and develop new features in the product as the product evolves to the upcoming market requirements. 3. Design and develop Android infrastructure. 4. Study technological improvements and incorporate the same in the product.

Key Responsibilities: - Looking for Freshers for the position of Content Writer. - Create concise, eye-catching, and innovative headlines and body copy - Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.) - Research and organize facts and sources - Consistently brainstorming and collaborating with the team for new ideas and strategies Requirements and Qualifications: - 0-1 yrs of exp. - Excellent verbal and written communication skills - Excellent grasp of English language - Ability to work independently or as an active member of a team - Able to work in a fast-paced environment - Familiarity with keyword placement and SEO

We believe in empowering passionate people to grow by trusting them to solve problems of uncharted territories. That way, we are adding people who are willing to partner and grow to make a difference. Web developer /designer with 2 to 3 years of working experience in Angular JS, MVC, Html4/5, CSS2/3, adobe photoshop, java script, jquery, plugins with exposure in ASP and asp.net web applications with excellent creativity and passion in designing.