Strategy Manager

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Are you a skilled and experienced PHP Developer looking for a challenging role in a dynamic and innovative environment? Look no further! oCode Technologies is seeking a highly motivated individual to join our team as a Senior PHP Developer.

About oCode Technologies: oCode Technologies is a leading technology firm specializing in software development and digital solutions. We work with clients from various industries, delivering cutting-edge solutions to help them achieve their business objectives. We pride ourselves on our commitment to quality and client satisfaction.

Responsibilities:

• Collaborate with cross-functional teams to understand project requirements and translate them into scalable and efficient PHP code.
• Develop high-quality web applications and APIs using PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Ensure code quality through unit testing, code reviews, and continuous integration.
• Troubleshoot and resolve technical issues in existing applications.
• Stay up to date with industry trends and best practices in PHP development.

Requirements:

• Proven experience as a PHP Developer, preferably in a senior role, with a strong portfolio of completed projects.
• Proficiency in PHP frameworks such as Magento, Wordpress, Laravel, Symfony, or CodeIgniter.
• Sound understanding of object-oriented PHP programming and MVC design patterns.
• Experience with front-end technologies including HTML5, CSS3, and JavaScript/jQuery.
• Familiarity with relational databases and SQL.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and collaboration skills.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and advancement.
• Stimulating and supportive work environment.
• Exciting projects and exposure to cutting-edge technologies.
• Comprehensive health and wellness benefits.
• Flexible work hours.

JD for HR Recruiter

• Partnering with  client to determine staffing needs
• Screening resumes
• Performing in-person and phone interviews with candidates
• Administering appropriate company assessments
• Performing reference and background checks
• Forwarding screened profiles to client  hiring managers
• Coordinating interviews with the clients
• Following up on the interview process status
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Communicating employer information and benefits during screening process
• Serving as a liaison with area employment agencies, colleges, and industry associations
• Completing timely reports on employment activity
• Payment follow up with client after joining candidate

We are looking for a skilled React.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js using Typescript. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

- Meeting with the development team to discuss user interface ideas and applications.

- Reviewing application requirements and interface designs.

- Identifying web-based user interactions.

- Developing and implementing a highly responsive user interface using react concepts.

- Writing application interface codes using JavaScript following react.js workflows.

- Troubleshooting interface software and debugging application codes.

- Developing and implementing front-end architecture to support user interface concepts.

- Monitoring and improving front-end performance.

- Documenting application changes and developing updates.

React.js Developer Requirements:

- Bachelor’s degree in computer science, information technology, or a similar field.

- Previous experience working as a react.js developer.

- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

- Knowledge of REACT tools including React.js, Typescript, Redux, Flux, HTML / CSS.

- Experience working with Graphql and Hasura is a plus

- Knowledge of performance testing frameworks including Mocha and Jest.

- Experience with browser-based debugging and performance testing software.

- Excellent troubleshooting skills.

- Good project management skills.

- Minimum of 2 years experience with React Js

- Minimum of 3 years of web development experience.

Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.

Profile – Backend Developer (Node JS)

Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)

Experience - Fresher

Job Description:

· Implement a robust set of services and APIs to power the back-end application

· Optimize application for maximum speed and scalability

· Implementation of security and data protection

· Follow and understand architecture design and implementation on
development, testing, implementation, and documentation.

· Conduct reviews and conduct team training on the complex features of NodeJS.

· Analyze business/functional requirements and translate them into
concrete tasks

· Manage Product releases

Skill Set Required:

· Knowledge on NodeJs or any NodeJS frameworks

· Good knowledge of Relational and NoSQL databases (MongoDB)

· Exposure to Cloud Environments like AWS, MS Azure or Google Cloud

· Knowledge of an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum

· Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)

Inside Sales Executive

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails achieving daily lead generation targets.
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your https://resources.workable.com/territory-manager-job-description">assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects
• Daily Updation of lead tracker and Hubspot
• Maintain strong MIS of all leads and accounts.

Requirements

• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience making multiple calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

About the Company

Leap Info Systems Pvt. Ltd. - A software product company with its products and solutions in the convergent lighting controls and automation. Recently Leap acquired elitedali – worlds first Niagara based lighting controls and automation solution, from one of the leading US organization.

We are a passionate team on a mission to develop innovative controls and automation products. We are expanding our product development team and are in search of like-minded highly passionate team members who would like to contribute to the leading lighting controls and automation product. We have customers in India, Europe, USA, and Australia.

Eligibility

Any suitable graduates (0 to 2 years experienced) who meet prescribed qualities and job responsibilities. Preferred but not limited to engineering graduate in Computer/IT/Instrumentation/EnTC etc.
Job Responsibilities

Be a part of the product development team for maintaining as well as developing new products based on JAVA and Niagara Software framework.

Qualities

• Self-Learner
• Analytical skills
• Able to work with Cross-functional team
• Problem-solving approach
• Good Team Player with Positive vibes

What you must have,

• Hands-on programming at academic or at the hobby level.
• Good knowledge of Java/J2EE related technologies
• Good knowledge of solution-based approaches
• Good communication skills - phone, email and in-person.

What you can expect from LEAP,

• Positive conducive working environment to grow with cross-functional team members.
• Flexi working hours with defined responsibilities.
• Opportunity to work with leading open standard automation framework like Niagara Software, Lighting controls technologies like DALI, Wireless etc
• Be the active part of an emerging global product company

Mandatory Requirement/ Preference:

1.PowerBuild technology experience with minimum 8+ years

1. Excellent command on ASP.NET, Angular5/6/7/any version, MVC, Sql Server.
2. Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI

4.Working knowledge of the Microsoft Windows Platform and Microsoft Office applications.

1. Detailed technical knowledge of Angular any version, C#.Net (Visual Studio) development tools.
2. Experience with DevExpress components desirable.
3. Experience with DATA along with DevOps and GitHub.
4. ANgularJS is different to Angular. AngularJS experience is not relevant to us