Sales Co-ordinator (Female)

Roles & Responsibilities

• Lead AI Product Pods across Credit Risk, Fraud, and Collections functions.
• Build and deploy production-scale Machine Learning systems for lending lifecycle decisioning.
• Own complete ML lifecycle including feature engineering, model training, evaluation, deployment, monitoring, and continuous improvement.
• Design scalable distributed ML infrastructure, feature stores, model registries, and MLOps pipelines.
• Develop AI solutions for underwriting, portfolio risk monitoring, fraud detection, anomaly detection, and recovery optimization.
• Drive model governance, monitoring, explainability, and compliance within BFSI regulatory standards.
• Collaborate with Product, Risk, Engineering, Data, and Business teams to deliver AI-driven business outcomes.
• Define AI platform architecture, operational excellence, SLAs, and incident management practices.
• Build, mentor, and scale high-performing AI Engineering and Data Science teams.

Ideal Candidate

1.Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

2.Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

3.Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

4.Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

5.Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

6.Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing

7.Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

8.Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

9.Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

10.Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

11.Mandatory (Age) - Candidate's Age should be below 37 years.

12.Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

13.Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.

14.Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.

15.Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.

AI Engineer – Supaboard.ai

Location: Bengaluru, India (On-site, 5 days a week)

Experience Level: 2–5 years

Compensation: ₹8 – ₹16 LPA

Tech Stack: Python, TypeScript, OpenAI/Anthropic APIs, Hugging Face, Vector DBs

Employment Type: Full-time, In-office

About Supaboard.ai

Supaboard.ai is building an intelligent data analytics platform powered by modern AI systems, enabling teams to transform their raw data into dashboards, insights, and automations—instantly.

We combine analytics, automation, and AI into a single powerful engine used by fast-growing teams.

We’re looking for an AI Engineer who loves working with models, fine-tuning, LLM orchestration, and building AI-driven features that scale.

Key Responsibilities

• Fine-tune open-source LLMs (e.g., Llama, Mistral, T5, Qwen) for internal use cases like text classification, summarization, extraction, and agent workflows.
• Develop, test, and optimize prompt engineering strategies for production use-cases.
• Build and maintain pipelines for training, evaluating, and deploying custom AI models.
• Integrate models with Supaboard’s backend using Python, TypeScript, and cloud-based AI platforms.
• Work with libraries like Hugging Face Transformers, LangChain, OpenAI, Gemini, Anthropic, and vector databases (Pinecone/Weaviate).
• Create high-accuracy evaluation datasets and design automated evaluation harnesses.
• Optimize performance, latency, and reliability of AI-powered features in production.
• Collaborate with product, engineering, and data teams to design and implement AI-driven product features.

Requirements

• Strong proficiency in Python (must) and basic experience with TypeScript (preferred).
• Solid understanding of LLMs, embeddings, tokenization, model architectures, and NLP pipelines.
• Prior experience fine-tuning or training open-source models using PyTorch, Hugging Face, or similar frameworks.
• Experience calling and orchestrating external LLM APIs (OpenAI, Anthropic, Google Gemini, etc.).
• Ability to design prompts, tune them, and create deterministic and reliable chains/flows.
• Hands-on experience with vector databases (Pinecone, Weaviate, Chroma) and retrieval pipelines.
• Familiarity with cloud environments (AWS/GCP) and deploying AI workloads.
• Good understanding of evaluation metrics and experiment tracking (W&B or similar).
• Strong debugging skills and an ownership-driven mindset.

Nice to Have

• Experience building agents, tool-calling workflows, and multi-model pipelines.
• Knowledge of distributed training, quantization (GGUF/GGML), or optimization techniques (LoRA, QLoRA, PEFT).
• Experience building AI-based features for data analytics or SaaS products.
• Familiarity with FastAPI or Node-based backend services.

Why Supaboard.ai?

• Build a core part of India’s next-gen AI analytics platform.
• Work with cutting-edge open-source AI models and real-world production workloads.
• Massive ownership, high impact, and a fast-paced startup environment.
• A culture that rewards learning, curiosity, and technical growth.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

What You'll Do

●       Develop embedded system architecture that is efficient and scalable

●       Develop multi-device system design, envision customer interaction, and corner cases to build issue-free design

●       Develop firmware code for Interrupt driven system which interacts with Android and cloud

●       Implement function safety, protection and security in the embedded system

●       Implement predictive hardware failure features

Who You Are?

●       Passionate individual who loves to work on embedded systems. a person who likes to drive things actively rather than waiting for tasks to get assigned.

●       Strong programming capabilities

●       Understanding of electronics and hardware

●       Clear thought process, believe in simplifying rather than complicating

●       Argue and fight over the opinions. Believe in delivering the best for the users

You Should Have

●       3+ year experience in embedded system design

●       Mastery in C/C++ for embedded systems. Strong fundamentals of Microcontrollers and their common peripherals.

●       Strong basics of C/C++, memory map, compiler functionality

●       Done multiple projects during graduation/post-graduation. Participated and performed in tech competitions. 

●       Experience working with actuators like motors (DC/brushless), LED/LCD and HMI interfaces, speakers, sensors etc

●       Experience working with motor control algorithms and PID controllers

• Proficiency with Linux OS and basic bash scripting

Responsibilities:

As a Business Development Manager working under the FMCG segment must perform the following responsibilities

. Create exclusive distributors, exclusive super stockiest and business associates for the company and guide, and coordinate them to achieve the target towards the entire business growth.

. Observe all the stock reports, product orders, re-order etc.

.Finding and developing new markets and improving sales.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, excel, and PowerPoint.

.Minimum age should be 27.

We are looking for an experienced and passionate WordPress Developer to join our team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

We are expecting you to have a strong understanding of the latest industry trends and content management systems.

WordPress Developer Duties and Responsibilities:

• Adobe XD or Figma Design to web implementing
• Establishing and guiding the website’s architecture.
• Ensuring high-performance and availability, and managing all technical aspects of the CMS.
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.
• Website creating using Elementor Plugin.

WordPress Developer requirements and qualifications:

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Experience building user interfaces for websites and/or web applications.
• Experience designing and developing responsive design websites.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages.
• Strong understanding of PHP back-end development.
• Website creating using Elementor Plugin.

Note: Looking for somebody who has experience working in the Fintech domain and BFSI, 

Job Brief
----------

As a Content Writer you will:

• update existing materials, generate novel work, and identify new ways to reach and engage consumers.
• contribute to the shaping of our stylistic and editorial guidelines.
• keep abreast of the latest SEO techniques.
• focus on appealing to consumers' interests by creating engaging material that will increase reader engagement.

Responsibilities

-----------------

• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, the company websites, and press releases.
• Assisting the marketing team in developing content for advertising campaigns and marketing collateral.
• Proofreading content for errors and inconsistencies.
• Editing, reviewing, and updating existing content to improve readability.
• Ensuring all around consistency with respect to brand guidelines.
• Coordinating with marketing and design teams to create promotional materials.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Collaborating with internal departments to establish campaign objectives, complete tasks, identify and solve problems.
• Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Requirements
---------------

• Strong listening & communication skills.
• Excellent writing and editing skills.
• Working knowledge of content management systems.
• Familiarity with web publications.
• Ability to work in a fast-paced environment & handle multiple projects concurrently.
• Excellent research, organizational, and time management skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.
• Proficient in all Microsoft Office applications.

Background
-------------

• Proven content writing or copywriting experience.
• A portfolio of published articles.
• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.

• 5+ years of working experience in the technologies like Angular6 or higher, NodeJS & MySQL, AWS Cloud Services
• Strong Hands-on with any Enterprise Programming Language (Python/.Net) in past
• Experience with architecting, designing, and debugging MEAN, full-stack based enterprise software
• Should have expertise in designing relational database tables & writing SQL Queries, Stored Procedures, and Functions.
• Ability to handle small teams and mentor them.
• Ability to analyze, design, and build object-oriented, component-based applications.
• Extensive experience in the design, planning, and implementation of complex large-scale enterprise solutions using distributed teams within process-oriented organizations.
• Experience developing and deploying applications on Linux based operating systems
• Willingness to experiment with new and latest tools and technologies.
• Experience in Banking, Credit Card Payments, and Gateways domain would be an advantage. ·