Sales Co-ordinator (Female)

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Required Qualifications:

• Bachelor’s or Master’s degree in Electronics Engineering, Computer Engineering, Computer Science, or a related field.
• 5+ years of experience in developing test frameworks and automation for Android-based infotainment systems.
• Minimum 2+ years of C++ development experience with exposure to Android’s HAL.
• Proficiency in programming languages such as Java, C++, and Python.
• 1+ years of experience in Android application development.
• Strong understanding of Android Automotive System and Android Framework.
• In-depth knowledge of different Android components, including Services, Activities, Broadcast Receivers, and Content Providers.
• Strong understanding of embedded systems architecture and RTOS concepts.
• Familiarity with hardware interfaces such as I2C, SPI, UART, CAN, etc.
• Experience with version control systems (e.g., Git), CI/CD tools (e.g., Jenkins, GitLab CI), and project management tools (e.g., JIRA).
• Excellent problem-solving and debugging skills.
• Mentoring skills to support and guide less experienced team members.
• Excellent communication skills for effective interaction with stakeholders and clients.

As a Senior Scrum Master at AVIZVA, you will be the proud skipper of

project-level Scrum Ceremonies. You will act as a bridge of dialogue

between the Scrum Team and other important stakeholders. You will not

just spot and voice the potential hiccups in your team’s progress, but you

will build solid safeguards by joining forces both within and beyond the

team

As an ambassador of Scrum principles and values, you will coach your

team to be a devoted Scrum follower. You will master the project scope

curriculum and learn the program goal basics. You will team-up with the

Product Owner and make sure that the product backlog is always up to

the minute. You will be the face of your Scrum team in cross-team

dependency reviews.

Job Responsibilities

• Acquire a holistic overview of all ongoing projects, initiatives within the

program, thoroughly understanding assigned projects' objectives,

scope, and business alignment while identifying significant cross-team

dependencies.

• Act as the custodian of Scrum practices and processes, leading the

Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review,

Sprint Retrospective) effectively and aligning them with team goals.

• Mentor the team on Agile practices, Scrum principles, product vision,

and scope, empowering them to develop a shared sense of ownership

and continuous improvement.

• Monitor project progress, provide timely feedback, and drive clear and

transparent communication within the team and with external

stakeholders.

• Identify technical and people-centered risks/roadblocks that may hinder

progress, collaborating with stakeholders to define and proactively

mitigate risks, enabling the team to focus on core tasks.

• Assist the Product Owner in refining and maintaining a visible,

transparent product backlog by estimating story points and utilizing

insights from standup meetings.

• Represent the team in weekly Scrum of Scrums meetings, presenting

detailed reports on progress, achievements, and alignment with project

goals.

• Attend PI Planning events, driving clear communication on workflow

alignment and dependencies with multiple stakeholders of the Agile

Release Train.

• Assume a proactive approach in eliminating the risk in question thus,

enabling the team to stay focused on their core tasks.

Skills & Qualifications

• Demonstrated 5 to 7 years of hands-on experience as a Scrum Master

or in Agile project management roles, exhibiting mastery in guiding

teams to successful project outcomes.

• Proficiency in facilitating Scrum events such as Sprint Planning, Daily

Standups, Sprint Review, and Sprint Retrospective, ensuring effective

collaboration and productivity.

• Extensive hands-on expertise in utilizing Agile project management

tools, particularly Jira, for comprehensive planning, tracking, and

execution of Agile projects. Strong emphasis on hands-on experience in

Jira automation.

• Deep understanding and application of Agile estimation techniques like

Story Pointing and Planning Poker, fostering accurate project planning

and delivery.

• Expertise in utilizing advanced project scheduling tools like Advance

Roadmap and PI Planning Tools such as Team Board Post Scheduler,

enabling strategic project planning and execution.

• Familiarity with SaFe methodology, providing added advantage in

orchestrating large-scale Agile initiatives.

• Proactive and enthusiastic approach to learning and adapting to new

methodologies, staying abreast of industry trends and best practices.

Expert level of knowledge in Kanban practices and strong understanding

of Lean principles.

• Strong analytical skills and proactive problem-solving ability, adept at

mitigating risks and prioritizing tasks for efficient project delivery.

• Bachelor’s or Master’s degree in Computer Science or related field

preferred, underpinning theoretical knowledge with practical experience.

• Demonstrated leadership in taking ownership of tasks and driving well-

informed decision-making through a solutions-oriented mindset,

fostering transparency and collaboration within the team.

About Us

At Tequity, we specialize in end-to-end product development, delivering insightful research, user-centric design, and scalable engineering solutions. Our dedicated team of product managers, designers, and engineers work collaboratively to ensure your business achieves its goals.

Job Description

We are seeking a skilled Senior QA engineer to join our team. In this role, you will be responsible for working with development teams and product managers to test software solutions.

Roles and Responsibilities:

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Collaborate with internal teams (e.g. developers and product managers) to identify system requirements.​
• Create detailed, comprehensive and well-structured test plans and test cases.
• Setup testing SoPs to ensure catch 95% of all bugs before it reaches the clients in the first 6 months.
• Hire and train at least 3 QA engineers in the first 6 months.
• Leverage LLMs (gen-AI) to set-up testing pipeline to increase basic testing productivity by 50% in the first 6 months.
• Track quality assurance metrics, like defect densities and open defect counts.
• Stay up-to-date with new testing tools and test strategies.

Requirements

• Bachelor’s degree in Computer Science or a related field, or equivalent experience.
• 5+ years of experience as a software QA engineer.
• Should have led multiple teams and have worked on large scale projects.
• Strong knowledge of software QA methodologies, tools and processes.
• Hands-on experience with both white box, black box testing and automated testing tools.
• Solid knowledge of SQL and scripting.
• Experience working in an Agile/Scrum development process.

Benefits

• Competitive salary and benefits.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.

Technical Skills

1. Adaptive autosar
2. Embedded C++
3. Automotive domain.

Expertise in implementation of Android Software Download/Updates                               

Embedded systems constraints, identification of root causes/debugging issues through SW development life cycle.                          

Embedded SW development process (full V-cycle).                         

A SPICE and Agile (SCRUM, KanBan) methodologies                              

SW Tool administration (e.g. Doors, GIT, EA) and Atlassian Suite (Jira, Confluence) knowledge.                                   

ISO26262 standard and defensive programming                               

Knowledge of cyber security and HSM sub system.                         

High capacity of synthesis for technical planning issues.                             

Problem solving attitude.                              

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow 

Starting salary 20000 INR, expecting salary 40000+ INR 

Effebot is looking for managers who will be selling...Effebot! 

Hello, we’re an international company, founded in Russia in 2013. Though we’re located in Perm, we’re expanding worldwide and now are looking for new team members! 

Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition.

Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It can easily and quickly inform clients about promotions, sales or news. Effebot also provides cloud solutions for inbound calls.

We are a team of 130+ great specialists, and we are happy to welcome new employees to our ranks.

You may see more on our website: https://effebot.com/">https://effebot.com/ 

So, if you: 

• have a successful experience in cold calling sales (from 2 years);
• have an experience of remote work, enjoy it, know how to organize your work day by yourself;
• are responsible - we trust you to be our representative in your country and we want to rely on you;
• are ambitious - with good motivation you’ll be earning more; 
• can fluently speak English (other languages are a nice advantage!);
• are proud to call your speech diverse and literate.

Then you’re welcome to apply to our team!

What you’ll need to do: 

• search for new clients in India; 
• effectively negotiate with clients’ representatives of different levels;
• develop clients;
• make a lot of outbound calls;
• work in the amoCRM system.

What you need to have:

• computer;
• access to Internet;
• USB headphones;
• willing to work and earn. 

Salary conditions: 

• after onboarding your salary is around 20000 INR monthly 
• plus 20-30% from sales you made
• we expect you to earn at least 500-600$. 

Work conditions: 

• remote work (you work from your home);
• working hours 10-19 (IST);
• working days are from Monday to Friday; 
• good-working onboarding process;
• career perspectives. 

Dot is a technology start-up, operating in Fintech and e-commerce space. With the aim to
revolutionize offline-to-online(O2O) space, Dot strives to enable digital transformation of Offline businesses using smart innovations. This is a huge market, serving the 1.3 billion strong Indian population.

The start-up is led by a strong and experienced team. It has already raised seed funding of ~US$ 35.5 Million from renowned investors.

To know more, head over to: www.dotpe.in

About the Founders
The company is led by an experienced team, three ex-PayU employees - Shailaz Nag, Gyanesh Sharma & Anurag Gupta, with proven expertise & knowledge of the fintech space as well as experience in building & managing companies.

Shailaz Nag is a well known visionary entrepreneur. He was ex-Managing Director and co-founder of PayU, (India’s largest and profitable Payment Company) which is currently valued at US$ 3 Billion. He was also one of the founding members of Ibibo Group. Shailaz Nag is a Chartered Accountant and also holds an MBA degree.

Gyanesh Sharma is an IIT Delhi alumnus, holding a B.Tech. degree in Computer Science. He has strong experience in leading tech teams, holding position of
● CTO at Shopclues
● Head of engg. at PayU
● Engg. Head at MakeMyTrip

Anurag Gupta has a decade long experience in building financial services business. He was Vice-President & Business head at PayU for Omnichannel business. He also headed Bank & Product Partnership for PayU.

Investors
Dot has raised seed funding of US$ ~35.5 million from
● Naspers Fintech (PayU) -
○ $120bn group with global presence. Listed in London, Johannesburg, Amsterdam
○ Presence in India : MMT-Goibibo, PayU, Flipkart, Swiggy, Byju’s, OLX
○ Global Presence : Tencent - WeChat, OLX
● Fosun RZ Capital
○ Affiliate of Fosun Group - A $100Bn Chinese conglomerate
○ Presence across global growth markets
● Info Edge
○ Parent company of naukri.com, jeevansaathi.com, 99acres.com, shiksha.com
○ Listed on NSE & BSE with a market cap of INR 27,000 crore
○ Major investor in zomato.com & policybazaar.com

Products
At Dot, we are solving the key problems that lie at the heart of Offline businesses by equipping them with commerce and fin-tech products. We are building a horizontal Omni-channel platform encompassing several Products all aimed at empowering all types of merchants, big or small, with Digital Technology. Whilst strengthening the merchants, our products also aim to direct this digital transformation towards improving the customer journey.
Our initial Product line-up has already garnered attraction from several renowned enterprises as well as significant interest from every medium and small-scale merchant we touch. And this just marks the start of our journey!

About Profile
Responsibilities
• Understanding the business requirement and provide good scalable solution
• Integration of user-facing elements developed by a front-end developers with server side logic
• Completely owning the backend services of a module
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Our stack is ReactJS, React Native, Golang, MySQL, NoSQL and hosting environment is AWS

Skills and Qualifications
• Extensive and expert programming experience in anyone programming language (Golang/ C/ Java).
• A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and distributed system applications
• Experience with building and scaling apps with RDBMS as well as NoSQLs.
• Experience creating scalable Web APIs for mobile and browser consumption
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Have a penchant for solving complex and interesting problems
• Worked in start-up culture with high levels of ownership and commitment
• Excellent coding skills – should be able to convert design into code fluently
• Engineers from Tier 1 colleges