Customer Care- Inbound Process

Experience Required: 5- 8 years

Location: Ahmedabad

Job description: Looking for someone who has worked as Configuration & Asset Manager and has defined processes & procedures to manage & maintain CMDB from multiple sources. Also, should be able to coordinate with business stakeholders and increase completeness, compliance & Correctness of CMDB

Location: Remote (US preferred) | Type: Full-Time | Team Size: 12-person product org

Industry: Fintech / Lending SaaS | Stack: PHP, Python, AWS, LangChain, OpenAI, CrewAI

🧠 

What We’re Building

We’re LendingWise — a B2B SaaS platform powering over 250 lenders, brokers, and banks nationwide. We’re launching a next-gen AI Agent Platform for the mortgage/lending lifecycle: document verification, pricing engines, automated workflows, and multi-agent orchestration — all fully integrated with our CRM/LOS.

You’ll lead the design and development of:

• Modular AI agent system (n8n, CrewAI, LangChain, or your recs)
• Workflow builder UI (admin-facing, trigger/condition/action logic)
• Tool registry + field mapping layer (to connect LendingWise + 3rd-party APIs like CoreLogic, Qualia)
• Document AI module using OCR (Textract or Google)
• Python AI microservices running next to our PHP monolith
• OpenAPI 3.1 upgrade of our current endpoints

🛠️ 

Your Role

• Act as hands-on architect and lead engineer
• Own integration of LLMs, workflows, and document tools into real loan files
• Design scalable agent orchestration, triggers, and tool execution
• Collaborate with CTO, 5 full stack engineers (PHP), and 2 product owners
• Prototype and ship the MVP in 4–6 months, scale from there

💡 

About You

• You’ve built real-world agent workflows or automation platforms (AI or not)
• You’re fluent in LangChain, CrewAI, OpenAI API, or similar
• You’ve shipped production software integrating external APIs and business logic
• You’re comfortable leading architecture, writing Python services, and advising on where PHP stays or goes
• You balance speed with technical vision — you build for iteration, not just demos

🧰 

Bonus Skills

• Experience with mortgage or financial software
• PHP knowledge (to interface with legacy systems)
• Familiarity with MCP (Model Context Protocol) or tool registry concepts
• Vector databases, RAG, embeddings, Doc AI APIs

📈 Why This Role?

• Massive greenfield AI project with real customers, real use cases, real docs
• No fluff. Small team. Fast cycles. Visible outcomes.
• You’ll architect something that might become the “AI Copilot of Lending”

✅ Apply if you’re ready to:

• Own the architecture
• Write production Python
• Help shape the next chapter of AI in lending tech

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

(Looking for Local Candidates of Mumbai)

About the Role

We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
• Translate UI/UX designs into high-quality front-end code
• Build and integrate RESTful APIs
• Ensure performance, quality, and responsiveness of applications
• Participate in design discussions, code reviews, and contribute to technical documentation
• Work in a collaborative, agile development environment

Required Skills

• Strong proficiency in JavaScript, React.js, Node.js, and Express.js
• Hands-on experience with MongoDB or other NoSQL databases
• Solid understanding of RESTful APIs and architectural patterns
• Knowledge of version control systems like Git
• Understanding of CI/CD and cloud-based deployment practices
• Good grasp of performance optimization, caching, and security practices

Primary responsibilities will include:

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey
• Developing a deep understanding and analysis of the portfolio company’s financial model
• Portfolio monitoring and financial/operational analysis
• Competition benchmarking and analysis
• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies
• Stage-wise financial and operational goals setting and assessment for portfolio companies
• External and Internal reporting on a Quarterly and Annual basis

Qualifications:

• 4-6 years of relevant work experience
• CA preferred
• Working in Big 4 or 6 companies
• Strong analytical and interpersonal skills
• Should possess strong ethics and high integrity

• 6+ years Experienced in building data pipelines and deployment pipelines for machine learning models
• 4+ years’ experience with ML/AI toolkits such as Tensorflow, Keras, AWS Sagemaker, MXNet, H20, etc.
• 4+ years’ experience developing ML/AI models in Python/R
• Must have leadership abilities to lead a project and team.
• Must have leadership skills to lead and deliver projects, be proactive, take ownership, interface with business, represent the team and spread the knowledge.
• Strong knowledge of statistical data analysis and machine learning techniques (e.g., Bayesian, regression, classification, clustering, time series, deep learning).
• Should be able to help deploy various models and tune them for better performance.
• Working knowledge in operationalizing models in production using model repositories, API s and data pipelines.
• Experience with machine learning and computational statistics packages.
• Experience with Data Bricks, Data Lake.
• Experience with Dremio, Tableau, Power Bi.
• Experience working with spark ML, spark DL with Pyspark would be a big plus!
• Working knowledge of relational database systems like SQL Server, Oracle.
• Knowledge of deploying models in platforms like PCF, AWS, Kubernetes.
• Good knowledge in Continuous integration suites like Jenkins.
• Good knowledge in web servers (Apache, NGINX).
• Good knowledge in Git, Github, Bitbucket.
• Working knowledge in operationalizing models in production using model repositories, APIs and data pipelines.
• Java, R, and Python programming experience.
• Should be very familiar with (MS SQL, Teradata, Oracle, DB2).
• Big Data – Hadoop.
• Expert knowledge using BI tools e.g.Tableau
• Experience with machine learning and computational statistics packages.

• Experienced in automated deployment tools such Continuous Integration (Azure DevOps/Git).
• Excellent debugging skills; able to debug complex technical issues involving multiple system components. Good to have knowledge on online & offline sync capabilities in Progressive Web Application (PWA) implementation.
• Knowledge on Azure DevOps is optional.
• Knowledge on INFORM, WARN and ERROR logging in Azure Application Insights, error handling, access authorization, data connectivity in C# is mandatory.
• Knowledge on publisher/subscriber queueing such as RabbitMQ.
• All C# code must contain descriptive comments to functions, or complex/nested loops, if, or case statements.
• Knowledge on NetSuite is an advantage.
• Knowledge on Azure Active Directory is an advantage. Knowledge on OAuth 2.0 & JWT Tokens is mandatory. Writing high-level design and technical analysis documents.
• Should have worked on Agile framework

1. Strong Experience on. NET Core, . NET Microservices, C# 5.0 Xunit - Unit Test Framework - C#, Entity Framework/Entity Framework and RESTful Design, Redis
2. Experience with SQL Server 2012 & above
3. Should be well versed with RabbitMQ
4. Knowledge on Azure Active Directory, Application Insights, Azure Devops/Git/Bitbucket Pipeline, Serverless / Azure functions, Azure Service Fabric / Functions
5. Hands-on JWT Tokens, API Authorization, OAuth 2.0 JSON or XML
6. Exposure to NetSuite, Workato will be an added advantage

Position – Lead - TA

Reports to HR Head

Experience: 4 years + (Team Handling experience is must)

Roles & Responsibilities:

• Scour job search websites for potential recruits and contact those candidates personally
• Interview potential sales staff members using industry-standard techniques
• Familiarity with online job-hunting websites
• Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
• Works within a budget agreed
• Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
• Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
• Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
• Handling TA team and monitoring their daily work.
• Strong leadership skills with a demonstrated ability to influence different styles
• Have exceptional communication skills and a very strong ability to manage a variety of leaders
• Strong willed, decisive, a fast learner and able to effect changes fast
• Strong attention to detail
• Excellent interpersonal and communication skills and ability to multi-task
• Ability to work independently and employ effective organizational, project and time management skills
• Ability to build relationships, recruit candidates, and influence selection decisions

Role: Business Operations/Account/Client Services manager 
Employment Type: Full-time 
Salary: 4.2 to 6 Lakhs per annum based on experience 
Location: Madhapur, Hyderabad
Experience: Agency and Marketing experience preferred 

Arin & Human is looking for a Client Services/Account/Business Operations manager to handle some of our Singapore and Indian Clients. 

Job Description 

•  Requires managing both Digital and Traditional Marketing objectives of clients 
•  Understand Clients' sales and marketing objectives and prepare a well-planned brief for the creative and digital teams 
• Conduct daily meetings between teams and be flexible with remote collaboration tools such as teams, hangouts etc. 
• Should have an excellent knack for creativity and passion for marketing 
• Monitoring SEO and paid marketing activities 
• Drive weekly review meetings with clients and monitor account health 
• Understanding of Marketing & Branding Strategies 
• Understanding of latest consumer marketing technology such as marketing automation, e-commerce platforms, CMS, CRM etc. 

Primary Qualifications

• Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
• Experience: 6-9 years.
• Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
• Good technical communication.
• Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
• Experience as an Angular developer for 2+ years.
• Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
• Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.