Customer Care- Inbound Process

Key Responsibilities:

• Build and maintain strong relationships with Authorized Partners (APs).
• Drive business growth and enhance partner revenue.
• Provide training, mentoring, and activation support for business partners.
• Ensure compliance with regulatory and procedural standards.
• Promote stock broking products such as Smallcase, Stock SIP, MTF, Investments & Trading.
• Engage, motivate, and develop business partnerships.
• Deliver service excellence and meet key business KPIs.

Requirements:

• Minimum 1 year of experience in broking/financial markets.
• Strong communication & relationship management skills.
• Good knowledge of financial markets & trading.
• Comfortable working in a target-driven environment.

Type: Client-Facing Technical Architecture, Infrastructure Solutioning & Domain Consulting (India + International Markets)

Role Overview

Tradelab is seeking a senior Solution Architect who can interact with both Indian and international clients (Dubai, Singapore, London, US), helping them understand our trading systems, OMS/RMS/CMS stack, HFT platforms, feed systems, and Matching Engine. The architect will design scalable, secure, and ultra-low-latency deployments tailored to global forex markets, brokers, prop firms, liquidity providers, and market makers.

Key Responsibilities

1. Client Engagement (India + International Markets)

• Engage with brokers, prop trading firms, liquidity providers, and financial institutions across India, Dubai, Singapore, and global hubs.
• Explain Tradelab’s capabilities, architecture, and deployment options.
• Understand region-specific latency expectations, connectivity options, and regulatory constraints.

2. Requirement Gathering & Solutioning

• Capture client needs, throughput, order concurrency, tick volumes, and market data handling.
• Assess infra readiness (cloud/on-prem/colo).
• Propose architecture aligned with forex markets.

3. Global Architecture & Deployment Design

• Design multi-region infrastructure using AWS/Azure/GCP.
• Architect low-latency routing between India–Singapore–Dubai.
• Support deployments in DCs like Equinix SG1/DX1.

4. Networking & Security Architecture

• Architect multicast/unicast feeds, VPNs, IPSec tunnels, BGP routes.
• Implement network hardening, segmentation, WAF/firewall rules.

5. DevOps, Cloud Engineering & Scalability

• Build CI/CD pipelines, Kubernetes autoscaling, cost-optimized AWS multi-region deployments.
• Design global failover models.

6. BFSI & Trading Domain Expertise

• Indian broking, international forex, LP aggregation, HFT.
• OMS/RMS, risk engines, LP connectivity, and matching engines.

7. Latency, Performance & Capacity Planning

• Benchmark and optimize cross-region latency.
• Tune performance for high tick volumes and volatility bursts.

8. Documentation & Consulting

• Prepare HLDs, LLDs, SOWs, cost sheets, and deployment of playbooks.
• Required Skills
• AWS: EC2, VPC, EKS, NLB, MSK/Kafka, IAM, Global Accelerator.
• DevOps: Kubernetes, Docker, Helm, Terraform.
• Networking: IPSec, GRE, VPN, BGP, multicast (PIM/IGMP).
• Message buses: Kafka, RabbitMQ, Redis Streams.

Domain Skills

• Deep Broking Domain Understanding.
• Indian broking + global forex/CFD.
• FIX protocol, LP integration, market data feeds.
• Regulations: SEBI, DFSA, MAS, ESMA.

Soft Skills

• Excellent communication and client-facing ability.
• Strong presales and solutioning mindset.
• Preferred Qualifications
• B.Tech/BE/M.Tech in CS or equivalent.
• AWS Architect Professional, CCNP, CKA.

Why Join Us?

• Experience in colocation/global trading infra.
• Work with a team that expects and delivers excellence.
• A culture where risk-taking is rewarded, and complacency is not.
• Limitless opportunities for growth—if you can handle the pace.
• A place where learning is currency, and outperformance is the only metric that matters.
• The opportunity to build systems that move markets, execute trades in microseconds, and redefine fintech.

This isn’t just a job—it’s a proving ground. Ready to take the leap? Apply now.

Telesales Associate (On-roll Opportunity)

We are conducting a Walk-in Drive for the role of Telesales Associate at our Nahur location. This is a great chance to secure a stable on-roll position and grow your career in sales.

Location- Bhandup, Mumbai

Salary- 20-25k + incentives upto 5k

Timings - 9:30-6:30

Experience required- above 6 months in telesales (any industry)

Role Benefits:

* On-roll employment with career stability

* Growth opportunities in tele sales

* Dynamic and supportive work environment

Hospitality Minds is seeking a dynamic and creative Social Media Marketer to enhance and expand our brand presence across platforms. If you’re passionate about content, strategy, and staying ahead of social trends, this is your opportunity to join our vibrant team and drive real impact!

Responsibilities:

• Manage and publish engaging content across Instagram, Facebook, YouTube & LinkedIn.
• Collaborate with creative teams to maintain brand consistency.
• Monitor trends & assist with influencer collaborations.
• Plan & optimize paid campaigns (Google, Facebook Ads, etc.).
• Track performance metrics and share insights.
• Maintain strong client relationships.

Requirements:

• Graduate with 2–3 years of social media marketing experience.
• Creative, enthusiastic & proactive.
• Strong communication and time-management skills.
• Ability to multitask and work in a fast-paced environment.
• Team player with ownership mindset.

• A candidate must have in-depth knowledge of Laravel and Illuminate.
• Must have an understanding of Relationships & Eloquent.
• Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
• Should have developed minimum 3 to 4 projects during the work experience.
• Basic Knowledge of creating REST API in Laravel.
• Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
• Ability to understand security compliance of PHP
• An implication of OOP is must, hence in-depth understanding is necessary.

• ​Knowledge of Cloud-Server.
• Knowledge of CI/CD.
• Knowledge advance Front-End Technologies.
• Basic knowledge of NodeJS.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.
• Reskilling Programs.
• Comapny Sponsored National & International Certification Courses.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Write “clean”, well-designed code
• Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
• Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
• Maintaining existing codebase, to include troubleshooting bugs and adding new features.
• Understanding and implementation of security and data protection.
• Documenting application changes and developing updates.
• Develop the quality product using best practices of Laravel.

Location: Surat, India

Only for Female And should have fluence english

Position Type: Full-Time

Company Overview:

Votiko is a dynamic and growing company based in Surat. We are committed to fostering a positive and inclusive work environment that empowers our employees to achieve their full potential. We are seeking an experienced and dedicated HR Specialist to join our team and contribute to our continued success.

Responsibilities:

• Manage end-to-end recruitment process, including sourcing, screening, interviewing, and hiring candidates across various positions.
• Coordinate new employee onboarding, orientation, and training programs to ensure a smooth integration into the company.
• Administer HR policies and procedures, ensuring compliance with local labour laws and regulations.
• Monitor and track attendance, leave, and other time-related matters to ensure accurate payroll processing.
• Stay updated with industry trends and best practices to ensure the company's HR practices remain competitive and effective.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Experience in HR roles, with a strong understanding of HR functions, processes, and best practices.
• Knowledge of local labor laws, regulations, and compliance requirements is essential.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using HRIS and MS Office Suite.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Demonstrated problem-solving abilities and a proactive approach to addressing HR challenges.
• High level of confidentiality and ethical standards.

Benefits:

• Competitive salary package
• Professional development opportunities
• Friendly and supportive work environment

If you're interested in joining our dynamic team as an HR Specialist, application.

Salary: 15,000-20000

Working Days- Monday to Saturday 

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

• Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Update customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback 
• Knowledge of Test Automation and writing javascript is a plus
  
  

• Great Communicator - We are looking for a communicator par excellence.
• Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
• Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
• Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients