Customer Care- Inbound Process
Altruist Technologies Private Limited
Customer Care- Inbound Process
at Altruist Technologies Private Limited
Agency job
0 - 4 yrs
₹2L - ₹3L / yr
Noida
Skills
Communication Skills
MS-Excel
nings: 30
Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
Similar jobs
Mohali
2 - 3 yrs
₹4L - ₹9L / yr
Django
Python
Flask
Amazon Web Services (AWS)
PostgreSQLJob Description:
We are looking for a highly skilled and experienced Python Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with experience in deploying and managing applications on AWS.
Proficiency in Django Rest Framework (DRF) and a solid understanding of machine learning concepts and their practical applications are essential.
Key Responsibilities:
Develop and maintain web applications using Django and Flask frameworks.
Design and implement RESTful APIs using Django Rest Framework (DRF).
Deploy, manage, and optimize applications on AWS.
Develop and maintain APIs for AI/ML models and integrate them into existing systems.
Create and deploy scalable AI and ML models using Python.
Ensure the scalability, performance, and reliability of applications.
Write clean, maintainable, and efficient code following best practices.
Perform code reviews and provide constructive feedback to peers.
Troubleshoot and debug applications, identifying and fixing issues in a timely manner.
Stay up-to-date with the latest industry trends and technologies to ensure our applications remain current and competitive.
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, Engineering, or a related field.
3+ years of professional experience as a Python Developer.
Proficient in Python with a strong understanding of its ecosystem.
Extensive experience with Django and Flask frameworks.
Hands-on experience with AWS services, including but not limited to EC2, S3, RDS, Lambda, and CloudFormation.
Strong knowledge of Django Rest Framework (DRF) for building APIs.
Experience with machine learning libraries and frameworks, such as scikit-learn, TensorFlow, or PyTorch.
Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
Familiarity with front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.
Read more
Dhanbad
0 - 8 yrs
₹1.5L - ₹3L / yr
PHP
LaravelOur company is looking for php developers based in Dhanbad, Laravel is must to apply. Kindly apply if you think you are suitable for this role in and you are currently in Dhanbad only.
Read more
What is the role?
This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring a better customer experience through the hands-on implementation of QA best practices.
Key Responsibilities
- Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting, and automating
- 100% automation accountability
- Multitask on release deliverables, customer issues, stakeholder management
- Ensuring traceability matrix processes between requirements, test design, and test cases artifacts to achieve 100% customer requirements coverage
- Plan and achieve code coverage targets via test design and test automation
- Prompt and meticulous in reporting the status of ongoing tasks/deliverables
- Challenging the status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering
What are we looking for?
Mandatory skills:
- Deep understanding of SaaS/Web-based applications/ Micro Services architecture
- Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
- Automation :
Selenium (Java) OR
API testing (Jmeter, RestAssured) - SDLC, STLC (Agile), JIRA, Defect Life Cycle
- At least 5+ years of experience in tech product companies.
- BE/BTech/MTech graduate
Pre Screening Questions?
PSQs:
- Are you willing to work as a 100% hands-on Individual Contributor?
- Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
- How many years of hands-on automation experience do you have?
- Please specify scripting languages and tools.
- Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
Read more
Pune
7 - 12 yrs
₹8L - ₹9L / yr
Operations management
Compliance
Skill development
Standardization
We are looking for a Sr. Manager - National Operations for one of the renowned NGOs in Pune.
The Senior Manager-Lighthouse Operations has the opportunity to lead, design and implement the systems for the Lighthouses as we scale across the 5-6 states and 20+ cities over the next 2 years. He/She will have overall operational responsibilities towards standardization and effectiveness of systems and processes for the Lighthouses . They will also be responsible for the expansion of new Lighthouse centers and lead the process end to end till the site becomes operational.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems
development and compliance management.
1. Compliance Management:
- Responsible for managing program compliances related to Donor Management, Fund Utilisation & finance overseeing.
- Keep track and ensure compliance of project related documentation including Government MOU,Donors MOU,Skilling partner MOUs,etc.
Role - Sr. Manager - National Operations
Experience - 7 to 10 years
Job Location - Pune (Open to travel)
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
About the Role :-
The Senior Manager-Lighthouse Operations has the opportunity to lead, design and implement the systems for the Lighthouses as we scale across the 5-6 states and 20+ cities over the next 2 years. He/She will have overall operational responsibilities towards standardization and effectiveness of systems and processes for the Lighthouses . They will also be responsible for the expansion of new Lighthouse centers and lead the process end to end till the site becomes operational.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems
development and compliance management.
Roles and responsibilities :-
1. Compliance Management:
- Responsible for managing program compliances related to Donor Management, Fund Utilisation & finance overseeing.
- Keep track and ensure compliance of project related documentation including Government MOU,Donors MOU,Skilling partner MOUs,etc.
2. Operational Excellence:
- Take overall leadership and management of the organisations operational and administrative functions including programs.
- Engage and onboard existing and new vendors for seamless and efficient execution of project priorities.
- Take overall leadership and management of the organisations operational and administrative functions including programs.
- Engage and onboard existing and new vendors for seamless and efficient execution of project priorities.
3. Expansion:
- Lead LCF expansion strategy ,national as well as State level.
- Articulate clear objectives in relation to the scope of building new lighthouses.
- Contribute to the formulation of business plans, operating plans, budgets and investments in line with the scale-up strategy and organizational goals.
- Lead LCF expansion strategy ,national as well as State level.
- Articulate clear objectives in relation to the scope of building new lighthouses.
- Contribute to the formulation of business plans, operating plans, budgets and investments in line with the scale-up strategy and organizational goals.
4. Stakeholder Management:
- Maintain strong relationships and work closely with village/block/district government officials,Skilling Partners to ensure quality delivery and sustainability of the Lighthouses.
- Providing regular updates to management on progress, insights, opportunities and areas for course correction.
- Ensure timely reporting from the state and consolidate report submission to the respective authority.
- Ensure accurate and timely reporting (preparation and finalization of annual,quarterly and monthly reports.
- Maintain strong relationships and work closely with village/block/district government officials,Skilling Partners to ensure quality delivery and sustainability of the Lighthouses.
- Providing regular updates to management on progress, insights, opportunities and areas for course correction.
- Ensure timely reporting from the state and consolidate report submission to the respective authority.
- Ensure accurate and timely reporting (preparation and finalization of annual,quarterly and monthly reports.
5. Development of templates and manuals - Need based tools, guidelines and Checklists. Create templates/tools that the program team can use on a regular basis to track the program data.
What are we looking for :-
- Education: MSW/MBA
- Experience: Project management experience of 7-10 years. Proven experience of managing skill development programs at state level through rigorous planning and monitoring.
- Data management skills - Hands-on experience in project management and data driven program evaluation
- Ability to work independently with minimal supervision.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
- Prior experience of working with state and national governments.
- Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
- Experience: Project management experience of 7-10 years. Proven experience of managing skill development programs at state level through rigorous planning and monitoring.
- Data management skills - Hands-on experience in project management and data driven program evaluation
- Ability to work independently with minimal supervision.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
- Prior experience of working with state and national governments.
- Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
Read more
Remote only
10 - 15 yrs
₹10L - ₹15L / yr
AWS CloudFormation
Amazon Web Services (AWS)PythonFlaskDjango +7 more
Your Qualifications:
We are looking for coders, people who love to code, just like we do!
You should have minimum 10 years of work experience designing and developing high-end software products
You should have minimum 3 years of experience building AWS cloud native services using EC2, S3, ECS,
SQS, API Gateway, Lambda, Elastic, MongoDB, SNS, SQS etc
You should be highly proficient in Microservices, API, Python, React, JSON.
.
We are looking for coders, people who love to code, just like we do!
You should have minimum 10 years of work experience designing and developing high-end software products
You should have minimum 3 years of experience building AWS cloud native services using EC2, S3, ECS,
SQS, API Gateway, Lambda, Elastic, MongoDB, SNS, SQS etc
You should be highly proficient in Microservices, API, Python, React, JSON.
.
Read more
Bengaluru (Bangalore)
0 - 1 yrs
₹8000 - ₹10000 / mo
Sales
Marketing
Communication Skills
MS-PowerPoint
MS-Word
+2 more
We are seeking an exceptional Intern to assist in various stages of the sales funnel, including creating awareness of new offerings, generating leads, and retaining customers. The ideal intern will be a great fit for our energetic and creative team. You’ll gain hands-on experience working on challenging, meaningful projects with guidance from a mentor and other members of our team.
Read more
Hyderabad
0 - 1 yrs
₹1L - ₹2L / yr
JavascriptASP.NET
.NET
HTML/CSSSQL server
+5 more
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have helped companies ensure their customers get the best digital experiences.
You would be working on a world class product in a technically strong team competing with ex-google teams and silicon valley startups. CloudQA is used by some of the leading enterprises, govt institutions and rising startups across the world.We seek a strong technical background in both front-end and back-end development. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
Developer Requirements and Qualifications:
You would be working on a world class product in a technically strong team competing with ex-google teams and silicon valley startups. CloudQA is used by some of the leading enterprises, govt institutions and rising startups across the world.We seek a strong technical background in both front-end and back-end development. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
Developer Requirements and Qualifications:
- Good communication skills, should able to demonstrate website features
- Must have good hands-on experience on HTML/CSS and Javascript,C#
- Experience using SQL to update and retrieve data
- Good to have experience with vue.js, AngularJS, selenium frameworks and code repositories such as GitLab
- Analytical skills
- Understanding of testing frameworks
- Collaborate with other developers and engineers to design, build, and maintain applications
- Candidate is responsible for design and development of small modules in ASP.Net core MVC, C#, SQL Server and client side technology as javascript/jquery
- Write and debug code
- Troubleshoot application issues
- Ability to learn and pick up new frameworks
Read more
NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹14L / yr
JavaJ2EE
Struts
Spring
Hibernate (Java)
+1 more
What You'll Do:
Translate complex functional and technical requirements into detailed architecture, design, and code.
Demonstrate a high degree of ownership, accountability and exhibit high energy on new initiatives.
Demonstrate creativity and sound analytical skills in identifying effective approaches to develop solutions independently.
Deliver features with high quality, on-time as per project plans and delivery commitments.
Work with team members to manage the day-to-day development activities, participate in designs, design review, code review, and implementation.
You Are Someone Who Has:
B.Tech./ BE from a premier engineering institute
3+ years of software development experience in Java/J2EE stack
Strong knowledge of Data structures and Algorithms, Threads, Core Dumps, and Memory Management
Experience of working with servers like Tomcat, JBoss and/or NodeJS
Strong knowledge of Object-Oriented programming with a hands-on and advanced level of experience on Hibernate, Spring and RDBMS
Knowledge of design patterns with hand-on experience on Spring MVC framework
Experience on Web services (REST, SOAP) and Service Oriented Architecture
Full SDLC experience from gathering client requirements, turning requirements into design specs and developing high quality, scalable applications.
All Java experience, and decent communication skills to talk about projects and technical issues.
What You Get:
An opportunity for you to join the team of a dynamic organization in one of the hottest sectors right now.
An awesome team who put collaboration and trust above all else. There would an opportunity to build something with your stamp on it.
An opportunity to work in and experience the beautiful life Yep, we do have barbeques for the team. :)
Primary Responsibilities:
Translate complex functional and technical requirements into detailed architecture, design, and code.
Demonstrate a high degree of ownership, accountability and exhibit high energy on new initiatives.
Read more
Mumbai, Navi Mumbai
0 - 2 yrs
₹1L - ₹3L / yr
Business Development
Sales
Presales
- Interest in B2B sales and business development.
- Tonnes of energy, initiative and passion for startup life.
- Good verbal and written communication skills.
- Strong sense of personal leadership and ability to function independently.
- You must be articulate, organized, detail-oriented, and tech-savvy.
Read more
Mumbai
0 - 4 yrs
₹1L - ₹3L / yr
Copy Writing
Content Writing
Cataloguing
catalog process
We seek an eCommerce Catalog Specialist who will help content team to present fashion products in the most compelling manner. The ideal candidate is self-starting, detail-oriented, and most importantly, fascinated by latest fashion and the stories that can be told about them online.
Responsibilities include:-
* Categorizing products for easy search on our site/App.
* Working closely with catalog associates to create product catalog.
* You will also be required to research other e-commerce or brand websites to procure additional content for products the team is building.
Skills required:-
* Strong communication skills
* Good familiarity with Microsoft Excel (and/or Google Sheets)
* Preferably good fashion knowledge
Requirements:
*Bachelor’s degree in any discipline.
*06 Months years of experience in catalog processes.
*Experience in Content or Copy Writing (i.e) ( Product description / Style Notes)
*Experience handling fashion categories will be preferred.
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort