Customer Care- Inbound Process
at Altruist Technologies Private Limited
nings: 30
Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
As a C++ developer working in front office electronic trading, your role involves developing and maintaining software solutions for trading systems used in financial markets. Here are some key aspects of your responsibilities:
C++ Programming: Mastery of the C++ programming language is essential, as most trading systems are built using C++ due to its performance and efficiency.
Electronic Trading Systems: You'll work with electronic trading systems that execute trades automatically based on predefined algorithms or user instructions. Understanding order execution, order management, and market data processing is crucial.
Multithreading: Multithreading is vital in electronic trading systems to handle concurrent tasks efficiently. You'll need to design, implement, and debug multithreaded applications to ensure optimal performance and reliability.
Low-Latency Systems: Electronic trading often requires low-latency systems to execute trades swiftly. You'll optimize code and algorithms to minimize latency and ensure timely order execution.
Algorithmic Trading: Knowledge of algorithmic trading strategies and implementing them in software is advantageous. This includes understanding mathematical models, statistical analysis, and risk management.
Networking: Understanding network protocols and communication is necessary for connecting trading systems to exchanges, brokers, and other financial institutions. This involves working with TCP/IP, UDP, and messaging protocols like FIX (Financial Information Exchange).
Risk Management: You'll implement risk controls and safeguards in trading systems to prevent erroneous trades or mitigate risks associated with market volatility.
Testing and Debugging: Thorough testing and debugging are crucial to ensure the reliability and stability of trading systems. You'll write automated tests, perform manual testing, and debug issues to maintain system integrity.
Performance Optimization: Continuously optimizing the performance of trading systems is essential to handle increasing trading volumes and maintain competitiveness. This involves profiling code, identifying bottlenecks, and applying optimizations.
Regulatory Compliance: Adhering to regulatory requirements and standards in the financial industry is critical. You'll ensure that trading systems comply with regulations such as MiFID II, Dodd-Frank, and others applicable to electronic trading.
Collaboration: Working closely with traders, quants, risk managers, and other stakeholders to understand requirements and implement solutions that meet business needs.
Documentation: Maintaining clear and comprehensive documentation for code, algorithms, and system architecture is important for knowledge sharing and compliance purposes.
Overall, being a C++ developer in front office electronic trading requires a strong technical foundation, attention to detail, and the ability to work effectively in a fast-paced and demanding environment.
should have basic knowledge of meta ( FB and Instagram postings), meta ads, Google ads.
-should be good enough in market and trend research.
-should have good interaction with the team and their capabilities.
- should be able to acknowledge and train the team on the latest trends and keep the team motivated.
-very good communication skills to interact with clients.
-be in continuous engagement with the clients and understand their views
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni of IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :
Our client is Google partner in advertising and a premier Insight-driven Marketing platform. As a managed buying solution provider, they work with leading digital-first brands in India and are expanding our footprint globally, particularly focused on fast growing app-first start-ups driving their next level of scale via programmatic media. For many of its clients, programmatic marketing has emerged amongst their top three growth marketing channels alongside Google Ads and Facebook.
Job Role - Manager : Digital Media (Strategy & Optimization)
If you are passionate of digital marketing & enjoy working with a leading growth companies and helping them to grow state of art digital media solutions then this is the RIGHT fit role for you.
What You Will Do :
- Management of paid media execution, in line with target yields and spend levels.
- Managing a team of campaign analysts/ media planners / account executives to train them on 360-degree growth into campaign management & account management
- Formulate account strategies and do engaging presentations and run business reviews (weekly, monthly, quarterly) with multiple levels of stakeholders internally and externally. Setting expectations both internally and externally.
- Tracking regular key performance metrics. Proactive risk management. Suggesting course correction and optimization of the campaigns
- Collaborate with Sales leaders to develop an optimal lead contact and conversion strategy for the sales team, with alignment on sales contact strategy
Requirements :
Qualifications and Experience:
- Bachelor's or master's degree in a quantitative discipline with 3+ years of relevant experience.
- Proficiency with digital marketing platforms and technologies - Adwords, Facebook, Linkedin & affiliates.
- Prior experience in managing teams of 3+
- Excellent communication skills, negotiation skills and presentation skills.
- Strong analytical, problem-solving and execution skills.
IT Sales Communication Skills Business Development Outsourcing
Mobile Development Software Marketing IT B2B Sales Application Development Client Servicing Software Sales Learning Management Web Development Software Solution Sales Client Relationship
• Developing back-end components to improve responsiveness and overall performance
• Integrating user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical
solutions
- Having 6+ experience as a QA/SDET
- Having good knowledge on iOS/Android App based apps testing.
- Having good exposure on mobile based application testing and testing process.
- Good knowledge on backend API testing
- Good in writing manual test cases with all possible scenarios.
- Good exposure on JIRA, Zypher and QC.
- Good in debugging skills and ELK stack.
- Good to have experience in Java and automation technologies
Recently Expertrons raised a funding of $2.3 Mn in the Pre Series A round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
Website: https://www.google.com/url?q=https://www.expertrons.com/&;sa=D&source=editors&ust=1632121892142000&usg=AFQjCNHrV5rXdGMrOg122V0uheUES199uw">https://www.expertrons.com/
Expertrons Android App: https://www.google.com/url?q=http://bit.ly/expertrons&;sa=D&source=editors&ust=1632121892142000&usg=AFQjCNGPySWJi-oUbq2znsqtcN9KMxdcnQ">bit.ly/expertrons
Product Demo Video: https://www.google.com/url?q=https://bit.ly/ProductDemo_Expertrons&;sa=D&source=editors&ust=1632121892142000&usg=AFQjCNEszDynXjNJRxVfeuhH95YB9WcI8Q">https://bit.ly/ProductDemo_Expertrons
Watch Explainer Video: https://www.google.com/url?q=https://bit.ly/Explainer_Expertrons&;sa=D&source=editors&ust=1632121892142000&usg=AFQjCNGSyGd1xSX8DaQcCv2jj0Kr8hzgUg">https://bit.ly/Explainer_Expertrons
It is good to have an understanding of Design Patterns and mandatory OOP principles
Role:
1. Passionate software developer with 3+ years of hands-on software application development experience
2. Experience designing and developing service-based architectures, microservices, and cloud-native applications
3. Demonstrated Experience or good understanding in Cloud Computing using AWS, GCP or other cloud providers
4. Containerization experience with applications deployed on Docker or Kubernetes
5. Demonstrated knowledge of Distributed and Scalable systems
6. Experience with Git or other version control systems Test-driven development (TDD)
7. Ability to quickly adapt & independently work in a fast-paced Agile environment with minimum supervision
8. Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively
9. A self-starter with demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend action
Responsibilities:
1. Design and develop highly scalable, highly available, reliable, secure, and fault-tolerant systems with minimal guidance for one of the fastest-growing companies in India
2. Translate business requirements into scalable and extensible design
3. Pair with team members on functional and non-functional requirements and spread design philosophy, goals and improve the code quality across the team
4. Partner with the product management team to define and execute the feature roadmap
5. Coordinate with cross-functional teams (Mobile, UX, etc.) on planning and execution.
6. Proactively manage stakeholder communication related to deliverables, risks, charges, and dependencies
7. The building of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end
Skill Requirements:
1. Understanding of JavaScript/Object-Oriented JS
2. Hands-on Node JS and related frameworks such as Express.js.
3. Good hold on MongoDB and Redis caching.
4. Experience in Unit testing frameworks like Mocha/Chai.
5. Proficient understanding of code versioning tools, such as SVN or GIT
6. Worked on API-driven micro-services architecture
You can apply for the position:
1. Preferred available for full-time in-office employment (Office Location - Andheri, Mumbai)
2. Preferred work from office
3. Preferred Can join immediately
4. Preferred a personal laptop
5. Have the relevant skills and interests
Rewards:
1. Entrepreneurial Exposure
2. Letter of Recommendation
3. Become a part of an elite group of innovators
4. ESOP opportunity based on Interview interaction
5. Grow up to 10X in 3 years
The idea is not to live forever, but to create something that will!
Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!
Cloud Platform Developer:
- 8 to 12 years of platform development experience with good knowledge on any virtualized platform (VMware ESXi, Linux KVM, Openstack, AWS, etc)
- Candidate must understand how to instantiate/provision/package VMs on cloud platforms – OVF/OVA, qcow2, etc.
- Strong in Shell and Python scripting; Knowledge of Apache Maven is plus.
- Knowledge of Ansible or Terraform will be useful
- Knowledge of Rift.io / Open source MANO / Restful APIs will be plus
- Good knowledge of Linux OS fundamentals – IPCs (sockets, shared memory, etc), multi-threading, Semaphores, IP routing, etc.
- Experience of working in an agile software development environment is critical
- Exposure to multiple aspect of product lifecycle process including requirement gathering, functional specification, design, development, testing, and maintenance.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon