Customer Care- Inbound Process

Required Skills:

● 6+ years of experience with hybrid data environments that leverage both distributed and relational database technologies to support analytics services (Oracle, IMB DB2, GCP)

● Solid understanding of data warehousing principles, architecture, and its implementation in complex environments.

● Good experience in OLTP and OLAP systems

● Excellent Data Analysis skills

● Good understanding of one or more ETL tools and data ingestion frameworks.

● Experience as a designer of complex Dimensional data models for analytics services

● Experience with various testing methodologies and user acceptance testing.

● Experience on one or more cloud platforms (e.g. AWS, Azure, GCP) ● Understanding of Data Quality and Data Governance

● Understanding of Industry Data Models

● Experience in leading the large teams

● Experience with processing large datasets from multiple sources.

● Ability to operate effectively and independently in a dynamic, fluid environment.

● Good understanding of agile methodology

● Strong verbal and written communications skills with experience in relating complex concepts to non-technical users.

● Demonstrated ability to exchange ideas and convey complex information clearly and concisely

● Proven ability to lead and drive projects and assignments to completion

● Exposure to Data Modeling Tools

○ ERwin ○ Power Designer ○ Business Glossary ○ ER/Studio ○ Enterprise Architect, ○ MagicDraw

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Roles & Responsibilities:

• Managing HR service delivery and ensuring alignment with business and HR strategic objectives.

• Partnering with business on end-to-end employee life cycle management.

• Building talent pipelines for current and future job openings

• Ensuring speed and quality of hiring as per the Manpower plan.

• Developing and enhancing our external partnerships with colleges, job boards and HR vendors.

• Contributing towards building systems & processes and initiatives with an aim to enhance productivity and retention of talent and reduce attrition.

• Deploying key initiatives to build engagement & driving communication to bring alive the EVP for employees.

• Designing & execution of Performance Management process that drives high performance.

• Conceptualization & implementation of business-relevant Talent Management practices.

• Driving training and development that will identify and meet the behavioral/ leadership/ managerial training needs of employees.

• Driving key actions to build a high performing and engaged workforce aligned with outcomes from the Employee Opinion Survey.

Requirements:

• Graduate in any discipline + MBA from a reputed institute, majoring in HR.

• Min 12 – 15 Years of experience as HR generalist / HR Business partner in BFSI domain (preference to Asset Mgt/ Wealth business)

• Working knowledge of industry standards and practices and applicable Indian Employment laws

• Excellent communication, interviewing skills & analytical skills.

• Positive attitude, quick learner, proactive and able to work independently with limited supervision.

• Excellent relationship management skills - ability to quickly build relationships with internal & senior stake holders.

• Work under pressure and tight deadlines

• Proficient in Microsoft Office.

LogiNext is looking for a target oriented and enthusiastic technology recruiter who has a successful record in closing the perfect candidate for a job role. With an eye for the right talent, you will be a part of the end-to-end recruitment cycle driving hiring results and closures. 

You have experience in technology recruitment with a proven track record in a SaaS product company. You are a master in analysing the appropriate skills, building a strong recruitment pipeline and bringing them to closure.

Responsibilities   

• Handle end to end recruitment cycle for the open positions 
• Coordinate with the hiring managers to understand the skill-set required, create a job description, develop a recruitment plan and execute it
• Screen the profiles of inbound candidates and search profiles through various job portals to hunt for the best candidates
• Coordinate with hiring managers to schedule telephonic and face-to-face interviews and follow up with the candidates
• Negotiate with the candidates on salaries and perks offered
• Create a pipeline of active candidates qualified for further interview rounds for the open positions and construct of strong network of passive candidates
• Represent LogiNext strongly to generate a genuine interest in the candidates and provide them complete and inspiring details of the position
• Log and record each-and-every outreach made, in the ATS and generate regular activity reports 

Requirements

• Bachelor’s or Master’s Degree in HR, Business Management, Statistics or related field
• Experience in technology recruitment with high success ratio
• Possessing good understanding of recruitment cycle in a product organization
• Good knowledge of enterprise technologies and SaaS market
• Experience in negotiating with recruitment and staffing agencies while handling the internal recruitment activity
• Good screening skills along with strong judgement on the behavioral skills to evaluate the candidate’s technical fitment and alignment with LogiNext’s cultural values
• Ability to take ownership, understand the requirements of positions and prosper in a fast-paced recruitment environment
• Extensive working knowledge of developing relationships with candidates and keeping them interested in LogiNext along with ability to generate leads to find the best of the candidates
• Excellent verbal and written communication skills and time management skills are essential
• Ability to manage and handle multiple requirements at a time efficiently
• Regularly keep oneself posted with the latest technologies

As a Medical Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals, including doctors, pharmacists, and other medical staff. Your goal is to build strong relationships with these professionals, provide them with the necessary information about products, and help them make informed decisions for the benefit of their patients.

Purpose of the Role:

·         To create new revenue streams for GTS for their new products from the MNO segment.

·         Develop strategies to grow revenues from new wins of Antifraud firewalls, network monetisation and exclusive gateway commitments along with global traffic aggregation.

·         Participating & Winning RFPs that GTS is invited to and also proactively identifying MNOs to pitch GTS Antifraud network protection managed services and CPAAS platform products.

Key Deliverables of the role:

·         Develop the company’s MNO Sales and engagement strategy.

·         Build customer engagement and partner relationships and key strategic destination planning and execution of strategy.

·         Candidate must plan his region/territory and evolve strategies to create opportunities and penetrate the GTS new products into the Mobile Operator segment.

·         Develop a Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration.

Key Activities of the role:

Ø  Identify potential Mobile operators for New Product sales opportunities.

Ø  Prepare commercial proposals and sales products presentations for the GTS products.

Ø  Deliver the presentations to the senior managers of the operators.

Ø  Analyse the regional MNO and assess the new business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned Annual Operating Plan numbers.

Ø  Generate and close opportunities and generate revenue from new products sales.

Ø  Research and identify RFPs pertaining to Armour Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform and respond to the same. Follow up and close bids into orders.

Ø  Deliver annual margintarget booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery. 

Ø  Drive annual sales plans for GTS new products portfolio by extensive hunting new accounts opportunities.

Ø  Represent GTS interest in several telecom Industry forums, associations & conferences in the region.

Key Skills and Attributes in the candidates for the role:

Ø  Should have minimum understanding about solution sales cycle and steps involved in sale of Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Should be able to generate, drive and close the leads for Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Analytical mind capable of analysing the business cases of a potential lead, in specific geographies.

Ø  Experience in responding to RFP/RFQ/RFI, and coordinating preparation of techno-commercial proposals and being able to do corporate/product presentations etc. 

Ø  Should be able to work with CFTCross Functional Teams & manage projects.

Ø  Presentations Skills and negotiation Skills

Profile Qualifications and Experience

Ø  Should have a strong Sales experience, and a goal & result oriented sales aptitude and attitude

Ø  Graduate inSales or Marketing with minimum 8 -10years of experience in Telecom (Messaging or Voice or Roaming)

Ø  Good knowledge of A2P and Voice Firewalls brands and anti-fraud policy implementation and the A2P & Voice network protection business.

Ø  Should have experience in making. AntifraudNetwork protection & Monetisation proposals

Ø  Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features

Ø  May have experience in Messaging Wholesale hubbing for traffic aggregation of voice or messaging

Ø  May have worked in some Managed Services units in Telcos covering voice or data products & services

Ø  Strong analytic skills and experience with metrics driven decision making.

Ø  Should be able to work in a multi-cultural people’s organisation.

Ø  Should have a good understanding of the regulations and legal nuances of the messaging and CPAAS business globally.

Ø  Strong verbal and written communication skills.

Ø  Collaborative and consensus driven approach; strong team player.

Ø  Ability to multi-task, prioritize, and deliver.

Job Summary:

We are seeking a highly motivated and experienced Business Development Executive to join our team. The successful candidate will be responsible for identifying new business opportunities and developing proposals in response to RFPs, RFQs, and other bid requests. The Business Development Executive will work collaboratively with cross-functional teams to develop and execute sales and marketing strategies that align with our business goals and values.

Responsibilities:

●      Identify and pursue new business opportunities through market research, prospecting, and lead generation

●      Develop and submit high-quality proposals in response to RFPs, RFQs, and other bid requests

●      Collaborate with cross-functional teams to develop and execute sales and marketing strategies

●      Conduct market research and competitive analysis to identify market trends and opportunities

●      Monitor sales performance and adjust strategies as needed to meet revenue targets

Qualifications:

●      Bachelor's degree in a related field

●      1+ year of experience in business development, sales, or bid management

●      Proven track record of developing and submitting successful proposals in response to RFPs, RFQs, and other bid requests

●      Strong understanding of the sales process and experience with Upwork

●      Excellent communication and interpersonal skills

●      Strong analytical and problem-solving skills

●      Ability to work collaboratively in a cross-functional team environment

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

You will anchor our sales and marketing to ensure that we reach our planned targets and more and will be responsible for overall sales targets and will work across channels (online and offline) to make them happen.

You will be responsible for growing sales on the multiple market places, website and online platforms and running marketing campaigns marketing wisely while monitoring KPIs to ensure high ROI.

You will also manage offline retail partnerships and help grow offline pressence of Wise Mama products.

Previous FMCG sales experince, especially with food & bev with demonstrated excellence is going to be a big +

You should be a self starter, demostrate ownership and initiative and be open to working in a challenging start-up environment.

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/ME/BTech/MTech degree in Computer Science, Engineering or a related subject

• 4 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql and MongoDB

• Awareness of client-side technologies like JS and Jquery.

• Knowledge of algorithm and database queries

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.

Snapwiz was founded in 2010 by entrepreneurs who wanted to improve education and accelerate learning using technology and data analytics. Today Snapwiz platforms create personalized learning paths and build mastery of key skills and concepts. From kindergarten to college and beyond, our products help engage students and empower educators.

Snapwiz offers three platforms for different markets:

-Edulastic: personalized formative assessments for K-12 students, teachers, and school districts.
- Learning Spaces: digital courseware platform for higher education publishers including interactive textbooks, course communication, and adaptive practice and assessments.
- Glider: assessment and career development app that effectively matches technical professionals with jobs based on skills and competency.

More than 400,000 educators and 10 million students use our education platforms, and Glider helps top companies like Facebook, AT&T and Nutanix recruit and hire proven technical talent

https://snapwiz.com/" target="_blank">https://snapwiz.com/