Customer Care- Inbound Process

Video Editor, AM:PM Network

We're AM:PM, a short-form vertical video news platform for Gen Z. Fast, sharp, opinionated news that competes with entertainment on the feed.

We're hiring a video editor who lives and breathes new-age editing. Heavy motion graphics, punchy cuts, viral hooks. Someone with real taste, not just technical skill.

What you'll do:

• Edit short-form vertical videos, mostly for us
• Build motion graphics that make a story pop
• Craft hooks that stop the scroll
• Work inside a live newsroom, putting out content daily
• Pitch in on videography when needed

You're a fit if you:

• Are strong on Premiere Pro or DaVinci Resolve (whatever you're comfortable in)
• Have serious motion graphics skill
• Get new-age, fast-paced short-form editing
• Want to make content that actually moves the needle
• Move fast and ship daily

Setup:

• We cover the software subscription
• We can provide a PC if you don't have one
• In-office Andheri

Purpose of Job:
We are looking for an exceptionally talented Lead data engineer who has
exposure in implementing AWS services to build data pipelines, api
integration and designing data warehouse. Candidate with both hands-on
and leadership capabilities will be ideal for this position.

Job Responsibilities:
• Total 6+ years of experience as a Data Engineer and 2+
years of experience in managing a team
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in Spark ecosystem and has
worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as
Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or
Apache Hudi • Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions
Architect Associate Certification
• Have experience in managing a team

Qualifications:
At least a bachelor’s degree in Science, Engineering, Applied
Mathematics. Preferred Masters degree. Other Requirements: Team Management skills, Learning Attitude, Ownership skills

Job Title: Sales Associate

Location: Andheri East

Department: Sales Development

Reports to: VP Sales

Job Summary:

As a Sales Associate, you will be the first point of contact for prospective

clients and play a key role in growing the customer base. You will be responsible for

managing inbound leads, conducting centre tours, closing sales for smaller inventories, and

building relationships with online aggregators and clients. This role demands a customerfocused

mindset, effective communication skills, and a passion for flexible workspace

solutions.

Key Responsibilities:

1. Tours & Product Demonstration

 Conduct centre tours and effectively communicate the value proposition of Quest

Coworks to prospective clients.

 Demonstrate the benefits of various workspace options, highlighting amenities and

services.

2. Inbound Lead Management

 Handle online and telephonic inquiries in a timely and professional manner.

 Convert inquiries into centre visits and ensure consistent follow-up.

3. Sales & Revenue Generation

 Drive sales of Flexi Desks, Dedicated Desks, and Private Cabins (up to 20 seats).

 Participate in training programs to gradually handle larger inventory deals.

 Actively promote alternate seat revenue products like Meeting Rooms, Virtual

Offices, Day Passes, and Training Rooms.

4. Sales MIS & Reporting

 Maintain accurate and up-to-date records of all leads, proposals, and conversions in

the Sales MIS.

 Ensure timely submission of proposals and reports.

5. Aggregator & Broker Management

 Map and manage relationships with coworking aggregators and brokers such as

Qdesq, MyHQ, Cofynd, etc.

 Drive lead generation through these platforms and explore new partnerships.

6. Client Relations & Retention

 Liaise with the operations team to ensure quick resolution of client issues within

defined TATs.

 Maintain high client satisfaction through excellent post-sales support and relationship

management.

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. We strive to solve problems and create value in this increasingly digital world. Instrive was founded to create high-quality products and deliver great user experiences worldwide.

Several products are being developed for both in-house purposes and our overseas clients, and we are actively expanding our team of talented professionals.

We are constantly pushing the boundaries of what is possible, and our employees have the opportunity to be at the forefront of this innovation. Our flat organisational structure encourages open communication and idea-sharing and provides ample opportunities for employees to take ownership of their work and make a real impact.

As part of our ambitious product roadmap, we need senior developers with experience in NodeJS.

Your primary responsibility will be to develop UI components, processes, documentation, and an organisation-wide style guide that can be reused across all applications.

Roles and Responsibilities:

• Develop and maintain web applications using Node.js, Express, and related technologies
• Write clean, efficient, and well-documented code.
• Collaborate with the team to design and implement new features and functionality
• Troubleshoot and debug issues to ensure a smooth user experience
• Optimize application performance and scalability
• Participate in code reviews and ensure adherence to coding standards
• Keep up-to-date with the latest technologies and industry trends
• Work with other developers, project managers, and stakeholders to understand project requirements and deliver high-quality solutions

Desired Candidate Profile:

• 3-5 years of experience in web application development using Node.js
• Strong proficiency in JavaScript, including experience with popular libraries and frameworks such as Express.js, Nest.js, and Mongoose
• Experience with front-end technologies such as HTML, CSS, and JavaScript
• Knowledge of web protocols and technologies such as HTTP, REST, and WebSockets
• Experience with NoSQL databases such as MongoDB and SQL databases like MySQL, SQLite, PostgreSQL
• Experience with Git and version control
• Familiarity with Agile development methodologies
• Strong problem-solving and analytical skills
• Excellent communication skills, both verbal and written
• Adaptability to rapid change

Good to have:

• Experience with GraphQL and Apollo
• Familiarity with AWS, Azure, or Google Cloud Platform
• Experience with containerisation technologies such as Docker and Kubernetes
• Experience with unit testing, integration testing, and end-to-end testing frameworks
• Knowledge of microservices architecture and event-driven architecture
• Familiarity with cloud-based development tools such as AWS Lambda and Azure Functions
• Familiarity with load balancing, caching, and performance optimisation techniques
• Experience working with remote teams and communicating effectively with remote stakeholders.

Perks and Benefits:

By working at the intersection of product, strategy, and technology, you will learn how to make strategic decisions, prioritise product features against business objectives, and put the user first.

In addition to the exciting work, Instrive offers our employees a comprehensive benefits package. This includes health insurance, paid time off, and professional development and training opportunities, so our employees can continue to grow and advance in their careers. 

We focus on fostering a positive and collaborative work environment and are committed to helping our employees reach their full potential.

You will make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

Social Media Executive  

Experience: 3+ years 

Location : Bangalore (Work From Office)   

ROLES AND RESPONSIBILITIES 

• Excellent written and verbal communication skills  
• Strong understanding of social media platforms, tools, and best practices  
• Social media content strategy  
• Social media handles creation and optimisation  
• All social media platforms maintenance, fanbase, engagement, insights improvements and growth plan ideation and execution 
• Calendar preparation and performance tracking 
• Performance tracking and insights analysis 
• Experience with latest tools  and reporting  
• Ability to work independently and in a team environment  
• Passion for social media and staying up-to-date with the latest trends and best practices  

Job Description:

• working on all layers of architecture Understanding the flow of code and how it interacts with different components.
• Building REST API.
• Creating technical design documents by understanding requirements, and product objectives.
• Writing effective Unit tests
• Good analytical skills and innovative mind.
• Source code management.
• Excellent communication skills.

Desired Skills

• Experience on Mern Stack (MongoDB, Express.js, React, Node.js)
• Strong understanding of JavaScript, object-oriented JS, its quirks, and workarounds•
• Strong hands-on experience in JavaScript• Strong proficiency with JavaScript or CoffeeScript depending on your technology stack.
• Good understanding of server-side CSS preprocessors such as Stylus, Less•
• Basic understanding of web markup, including HTML5 and CSS3• Good understanding of asynchronous request handling, partial page updates, jQuery, and AJAX•
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues• Familiarity with JavaScript module loaders, such as Require.js and AMD•
• Proficient understanding of code versioning tools, such as SVN• Good understanding of browser rendering behavior and performance
• Key Programming Skills: MERN stack, full stack, React, Java, HTML/CSS, JavaScript, Bootstrap.
• Experience working with Rest based APIs