Customer Care- Inbound Process

Senior Software Engineer – SQL Server / T-SQL

Chennai | IIT Madras Research Park | Full-Time

About Novacis Digital

Novacis Digital is a product-first technology company building AI-driven platforms and large-scale data systems. Our products process complex, high-volume data to power real-time analytics and GenAI-driven experiences.

We don’t see SQL as “just a database layer” - we treat it as a core compute engine. If you love writing efficient SQL and solving performance problems, this is the role for you.

What You Will Do

·      Design and build complex T-SQL stored procedures involving Dynamic SQL, along with views, functions, and triggers

·      Implement flexible, metadata-driven query frameworks using sp_executesql and parameterized Dynamic SQL

·      Engineer high-performance, set-based queries using CTEs, window functions, temp tables and table variables

·      Optimize queries using execution plans, statistics and DMVs

·      Refactor inefficient queries and redesign schemas for performance and scalability

·      Solve real-world challenges related to locks, blocking, deadlocks and transaction isolation

·      Collaborate with application engineers to build reliable, high-performance data access layers

What We’re Looking For

We’re looking for true SQL engineers — people who think in execution flow, logic and data behavior rather than just syntax.

You should have:

·      4+ years of deep hands-on experience with Microsoft SQL Server & T-SQL

·      Strong expertise in:

o  Stored Procedures (with Dynamic SQL)

o  Views

o  Functions

o  Triggers

·      Strong experience with:

o  Dynamic SQL best practices and secure execution patterns

o  Indexing strategies and query plan optimization

o  Handling parameter sniffing and plan instability

·      Strong knowledge of:

o  Temp tables vs table variables

o  Cardinality estimation

o  Cost-based optimization concepts

Nice to Have

·      Exposure to GenAI data pipelines or analytical architectures

·      Exposure to Graph, Vector and No SQL Databases

How We Work

·      We write production-grade T-SQL

·      We value performance, clarity, and correctness

·      We invest heavily in query readability and maintainability

·      Engineering quality is non-negotiable

Apply Now

If you enjoy designing complex Dynamic SQL-powered stored procedures and tuning systems at scale, we’d like to talk.

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

Job Title: Sales Team Leader

Location: Work From Home

Job Type: Full-Time

Reports to: Sales Manager / Director of Sales

Job Summary:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 2 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

• Solid experience in PHP/Frameworks of PHP (Laravel,Codeignitor,etc)
• Excellent knowledge of JavaScript, jQuery
• Experience in working with REST APIs and AJAX
• Good understanding of database design and optimization
• Experience of responsive and mobile-first design platforms like Bootstrap
• Knowledge of version control systems like GIT
• In-depth understanding of Agile development process

Desired Candidate Profile and skill set:

• Minimum 2 years of relevant software development experience.
• Good Knowledge of E-commerce websites and WordPress
• Experience in ReactJs and Redux, React-Native would be a plus

Sr. UI/UX Designer

DotPe is on a mission to help digitize every offline business and become a single platform of
everything a business needs. DotPe has built products to help merchants go online and manage
and grow their businesses. Over the last 30 months, we have digitized merchants across categories
and scale - and enabled them to see a tangible impact on their business. We are obsessed with
We are looking to onboard a Sr. UI/UX Designer on the team for our next phase of
growth.

As a Sr. UI/UX Designer you will collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience.

You’ll be working for a well-established, stable company that is backed by the most prominent
investors. You’ll have the chance to make an impact across all end users of the web and mobile
applications.

Responsibilities

• Take ownership of the User Interface design and ensure we offer a consistent experience
• Practice user centered design in all stages starting with sketches and wireframes to high fidelity mock-ups and digital prototypes
• Visualize the problem with mock-ups, interactive flows
• Lead and participate in the brainstorming of and creation of concepts for best - in - class user experiences

• Execute all visual design stages from concept to final hand-off to engineering
• Communicate with engineering teams as designs are implemented to ensure products meet the usability standards. analyze, resolve and track defects to closure
• Present the user-interface visually so that information is easy to read, easy to understand and easy to find
• Stay up to date with design application changes and industry developments

Requirements:

• Design degree 
• 2 -3 years of experience in UI/UX Design
• Deep understanding of brand, visual design, user experience and digital marketing to design beautiful and intuitive experiences
• Demonstrable UI and UX design skills with a strong portfolio  
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
• Proficiency in Sketch, Adobe XD, Illustrator or any Visual design and Wire-framing tools
• Proficiency in responsive web designing and knowledge about HTML and CSS
• Ability to solve problems creatively and effectively

Responsibilities:

• Building and developing web application using Angular 2+, Node Js and Mongo DB
• Maintenance and support of existing application
• Problem solving, debugging and analytical skills
• Monitoring and deploying application on Microsoft Azure

Technical / Functional Skills:

• 2+ years of hands-on experience in Angular 2+, Node Js, Mongo DB and Microsoft Azure

• Strong experience in performance tuning of complex Mongo DB queries
• Good understanding of Typescript, JavaScript (ES6), CSS, HTML
• Experience in the contact center industry preferred
• Experience in using Git/Bitbucket or any version control tools
• Graduate in IT, Computer Science or similar relevant field preferred

Attitudinal skills:

• Must be able to work without much assistance
• Great communication and interpersonal skills
• Analytical and process-oriented mindset

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.

Build large scale web applications with Single Page Applications (SPA) architecture.

Experience to develop MV(C) based front end frameworks.

Experience with JavaScript, HTML, CSS.

Experience with JavaScript frameworks like Angular, preferably React.JS.

Good understanding of asynchronous request handling, partial page updates, AJAX and Redux.

Proficient with Chrome Developer Tools.

Additional Preferred Qualifications

Experience in Restful API services.

Experience in using performance, analytics and UX tools.

Experience with pull request process and contributing to OSS on github.com.

Experience with unit testing frameworks Mocha and Chai.

Experience with Jenkins.