
Customer Care- Inbound Process
at Altruist Technologies Private Limited
nings: 30
Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition

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Location: Remote (US preferred) | Type: Full-Time | Team Size: 12-person product org
Industry: Fintech / Lending SaaS | Stack: PHP, Python, AWS, LangChain, OpenAI, CrewAI
🧠
What We’re Building
We’re LendingWise — a B2B SaaS platform powering over 250 lenders, brokers, and banks nationwide. We’re launching a next-gen AI Agent Platform for the mortgage/lending lifecycle: document verification, pricing engines, automated workflows, and multi-agent orchestration — all fully integrated with our CRM/LOS.
You’ll lead the design and development of:
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- Workflow builder UI (admin-facing, trigger/condition/action logic)
- Tool registry + field mapping layer (to connect LendingWise + 3rd-party APIs like CoreLogic, Qualia)
- Document AI module using OCR (Textract or Google)
- Python AI microservices running next to our PHP monolith
- OpenAPI 3.1 upgrade of our current endpoints
🛠️
Your Role
- Act as hands-on architect and lead engineer
- Own integration of LLMs, workflows, and document tools into real loan files
- Design scalable agent orchestration, triggers, and tool execution
- Collaborate with CTO, 5 full stack engineers (PHP), and 2 product owners
- Prototype and ship the MVP in 4–6 months, scale from there
💡
About You
- You’ve built real-world agent workflows or automation platforms (AI or not)
- You’re fluent in LangChain, CrewAI, OpenAI API, or similar
- You’ve shipped production software integrating external APIs and business logic
- You’re comfortable leading architecture, writing Python services, and advising on where PHP stays or goes
- You balance speed with technical vision — you build for iteration, not just demos
🧰
Bonus Skills
- Experience with mortgage or financial software
- PHP knowledge (to interface with legacy systems)
- Familiarity with MCP (Model Context Protocol) or tool registry concepts
- Vector databases, RAG, embeddings, Doc AI APIs
📈 Why This Role?
- Massive greenfield AI project with real customers, real use cases, real docs
- No fluff. Small team. Fast cycles. Visible outcomes.
- You’ll architect something that might become the “AI Copilot of Lending”
✅ Apply if you’re ready to:
- Own the architecture
- Write production Python
- Help shape the next chapter of AI in lending tech
Location: Mumbai
Experience Required: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners
(Looking for Local Candidates of Mumbai)
About the Role
We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.
Mandatory Criteria
- Candidate must be currently working or have prior experience in a product-based software development company
- Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)
Key Responsibilities
- Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
- Translate UI/UX designs into high-quality front-end code
- Build and integrate RESTful APIs
- Ensure performance, quality, and responsiveness of applications
- Participate in design discussions, code reviews, and contribute to technical documentation
- Work in a collaborative, agile development environment
Required Skills
- Strong proficiency in JavaScript, React.js, Node.js, and Express.js
- Hands-on experience with MongoDB or other NoSQL databases
- Solid understanding of RESTful APIs and architectural patterns
- Knowledge of version control systems like Git
- Understanding of CI/CD and cloud-based deployment practices
- Good grasp of performance optimization, caching, and security practices
Primary responsibilities will include:
- In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey
- Developing a deep understanding and analysis of the portfolio company’s financial model
- Portfolio monitoring and financial/operational analysis
- Competition benchmarking and analysis
- Creation of frameworks and guidelines for key business functions both internal and with portfolio companies
- Stage-wise financial and operational goals setting and assessment for portfolio companies
- External and Internal reporting on a Quarterly and Annual basis
Qualifications:
- 4-6 years of relevant work experience
- CA preferred
- Working in Big 4 or 6 companies
- Strong analytical and interpersonal skills
- Should possess strong ethics and high integrity

Senior Data Scientist
- 6+ years Experienced in building data pipelines and deployment pipelines for machine learning models
- 4+ years’ experience with ML/AI toolkits such as Tensorflow, Keras, AWS Sagemaker, MXNet, H20, etc.
- 4+ years’ experience developing ML/AI models in Python/R
- Must have leadership abilities to lead a project and team.
- Must have leadership skills to lead and deliver projects, be proactive, take ownership, interface with business, represent the team and spread the knowledge.
- Strong knowledge of statistical data analysis and machine learning techniques (e.g., Bayesian, regression, classification, clustering, time series, deep learning).
- Should be able to help deploy various models and tune them for better performance.
- Working knowledge in operationalizing models in production using model repositories, API s and data pipelines.
- Experience with machine learning and computational statistics packages.
- Experience with Data Bricks, Data Lake.
- Experience with Dremio, Tableau, Power Bi.
- Experience working with spark ML, spark DL with Pyspark would be a big plus!
- Working knowledge of relational database systems like SQL Server, Oracle.
- Knowledge of deploying models in platforms like PCF, AWS, Kubernetes.
- Good knowledge in Continuous integration suites like Jenkins.
- Good knowledge in web servers (Apache, NGINX).
- Good knowledge in Git, Github, Bitbucket.
- Working knowledge in operationalizing models in production using model repositories, APIs and data pipelines.
- Java, R, and Python programming experience.
- Should be very familiar with (MS SQL, Teradata, Oracle, DB2).
- Big Data – Hadoop.
- Expert knowledge using BI tools e.g.Tableau
- Experience with machine learning and computational statistics packages.
- Experienced in automated deployment tools such Continuous Integration (Azure DevOps/Git).
- Excellent debugging skills; able to debug complex technical issues involving multiple system components. Good to have knowledge on online & offline sync capabilities in Progressive Web Application (PWA) implementation.
- Knowledge on Azure DevOps is optional.
- Knowledge on INFORM, WARN and ERROR logging in Azure Application Insights, error handling, access authorization, data connectivity in C# is mandatory.
- Knowledge on publisher/subscriber queueing such as RabbitMQ.
- All C# code must contain descriptive comments to functions, or complex/nested loops, if, or case statements.
- Knowledge on NetSuite is an advantage.
- Knowledge on Azure Active Directory is an advantage. Knowledge on OAuth 2.0 & JWT Tokens is mandatory. Writing high-level design and technical analysis documents.
- Should have worked on Agile framework
- Strong Experience on. NET Core, . NET Microservices, C# 5.0 Xunit - Unit Test Framework - C#, Entity Framework/Entity Framework and RESTful Design, Redis
- Experience with SQL Server 2012 & above
- Should be well versed with RabbitMQ
- Knowledge on Azure Active Directory, Application Insights, Azure Devops/Git/Bitbucket Pipeline, Serverless / Azure functions, Azure Service Fabric / Functions
- Hands-on JWT Tokens, API Authorization, OAuth 2.0 JSON or XML
- Exposure to NetSuite, Workato will be an added advantage
Position – Lead - TA
Reports to HR Head
Experience: 4 years + (Team Handling experience is must)
Roles & Responsibilities:
- Scour job search websites for potential recruits and contact those candidates personally
- Interview potential sales staff members using industry-standard techniques
- Familiarity with online job-hunting websites
- Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
- Works within a budget agreed
- Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
- Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
- Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
- Handling TA team and monitoring their daily work.
- Strong leadership skills with a demonstrated ability to influence different styles
- Have exceptional communication skills and a very strong ability to manage a variety of leaders
- Strong willed, decisive, a fast learner and able to effect changes fast
- Strong attention to detail
- Excellent interpersonal and communication skills and ability to multi-task
- Ability to work independently and employ effective organizational, project and time management skills
- Ability to build relationships, recruit candidates, and influence selection decisions
Role: Business Operations/Account/Client Services manager
Employment Type: Full-time
Salary: 4.2 to 6 Lakhs per annum based on experience
Location: Madhapur, Hyderabad
Experience: Agency and Marketing experience preferred
Arin & Human is looking for a Client Services/Account/Business Operations manager to handle some of our Singapore and Indian Clients.
Job Description
- Requires managing both Digital and Traditional Marketing objectives of clients
- Understand Clients' sales and marketing objectives and prepare a well-planned brief for the creative and digital teams
- Conduct daily meetings between teams and be flexible with remote collaboration tools such as teams, hangouts etc.
- Should have an excellent knack for creativity and passion for marketing
- Monitoring SEO and paid marketing activities
- Drive weekly review meetings with clients and monitor account health
- Understanding of Marketing & Branding Strategies
- Understanding of latest consumer marketing technology such as marketing automation, e-commerce platforms, CMS, CRM etc.

Primary Qualifications
- Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
- Experience: 6-9 years.
- Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
- Good technical communication.
- Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
- Experience as an Angular developer for 2+ years.
- Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
- Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.
Responsibilities
- Manage individual project priorities, deadlines and deliverables.
- Design, develop, test, deploy, maintain and improve software.
- Provide technical leadership across features, projects and tools.
- Mentor new and junior engineers to bring them up to speed.
- Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes.
- Work closely with product management, designers, and other engineers.
- Ensure the technical feasibility of UI/UX designs.









