Customer Care- Inbound Process
at Altruist Technologies Private Limited
nings: 30
Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Software Tester with overall knowledge of testing lifecyle.
Good analytical skills
Preparing test scenarios and reports
Excellent communication skills.
Worked on selenium and test automation tools.
Client co-ordination, requirement understanding and mapping.
Make outbound sales calls to calling list provided
Report to manager on a bi-weekly basis
Mark the status of each call using provided software
Data Entry
React Native
React.js
Javascript
Android Development- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
- Designing stateless components in React Native.
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Java
Spring Boot
AngularJS (1.x)Position: Java Backend Developer
Experience: Atleast 3 years
Joining: Immediate
Communication Skills: Good
Mandatory requirements:
- Java 8, SpringBoot 2.x
- Backbase 6, DB 2.x, IPS 1.x, CXS 6.x
- DBS 2.19 – 2.20
- Fluent in English, ability to work in remote teams, dependable
- Problem solving skills
Desirable requirements:
- DevOps, Pipelines, Docker, Kubernets, HELM
- Backbase Identity
- Security
Required Experience and Qualifications:
-3 to 6 years of software development experience.
-Experience of working in at least 2 or 3 projects, managing or leading the entire
tasks.
-Experience from a middle size company or from a startup will be preferred.
-BE/MCA/MSc in Computers/Information technology with a good academic
record.
-Must be willing to start Immediately work from home permanent
-Can Allocate working hours (Flexible) as per Projects Requirements.
-Must have Good Internet & Good Laptop/System
Perks & Benefits:
- Great learning, innovative and development platform.
- Remote work and flexible timings.
- Reimbursement of the online learning courses on certification.
- Medical insurance coverage for you and the dependence.
- Five Working days per week.
JavaSpring Boot
Amazon Web Services (AWS)Java with cloud
|
Core Java, SpringBoot, MicroServices |
|
- DB2 or any RDBMS database application development |
|
- Linux OS, shell scripting, Batch Processing |
|
- Troubleshooting Large Scale application |
|
- Experience in automation and unit test framework is a must |
|
- AWS Cloud experience desirable |
|
- Agile Development Experience |
|
- Complete Development Cycle ( Dev, QA, UAT, Staging) |
|
- Good Oral and Written Communication Skills |
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
JD
Accelerate customer adoption of Business • Analytics / RPA / DevOps etc. • Services Business • Understand customer preferences adequately, • Be able to handle discussions independently with the client • Present offerings to CXO level audience • Be comfortable with the fact that the business is composed of many small deals • Being a business that is composed of small and mid-sized ARRs • Execute for closure in the week/ month and plan for the quarters ahead • Are natural team players • Work closely with the OEM team and Partners to ensure success across all • service lines.
FlutterJavascriptDescription
Job title: Flutter Developer
Location: Chennai
Experience: 1.5 to 3 yrs
Primary Skill Flutter, Dart, JavaScript
Good to have Mongo Db (No Sql), My SQL and Exposure to AWS
Job Description –
* Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google
Play or available on Github;
* Experience with third-party libraries and APIs;
* Understanding of the Agile development life-cycle;
* Experience with Git, Jenkins, or other version control tools;
* Good to have No SQL (Mongo DB) and My SQL Exposure
* Good to have experience in AWS cloud environment
* Managing self-directed assignments to resolve software defects or implement features to meet schedule
commitments with a high-level of quality.
* Acquiring knowledge of industry and company standards, tools and technology with a focus on
pragmatic application to business-focused software solutions through initiative and self-study
Benefits
SALARY: 300000 LPA to 500000 LPA
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon