Customer Care- Inbound Process

We are seeking a talented UiPath Developer with experience in Python, SQL, Pandas, and NumPy to join our dynamic team. The ideal candidate will have hands-on experience developing RPA workflows using UiPath, along with the ability to automate processes through scripting, data manipulation, and database queries.

This role offers the opportunity to collaborate with cross-functional teams to streamline operations and build innovative automation solutions.

Key Responsibilities:

• Design, develop, and implement RPA workflows using UiPath.
• Build and maintain Python scripts to enhance automation capabilities.
• Utilize Pandas and NumPy for data extraction, manipulation, and transformation within automation processes.
• Write optimized SQL queries to interact with databases and support automation workflows.

Skills and Qualifications:

• 2 to 5 years of experience in UiPath development.
• Strong proficiency in Python and working knowledge of Pandas and NumPy.
• Good experience with SQL for database interactions.
• Ability to design scalable and maintainable RPA solutions using UiPath.

SailPoint Engineer

Job Description

Essential Functions

·      Build, design, develop, test and deploy software releases using automation tools and scripts.

·      End to End SDLA activities.

·      Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

·      Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

·      On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

·      Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

·      Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

·      Modify and enhance deployment frameworks as needed for new functionalities

·      Understands overall SailPoint product architecture and functions to support stakeholder discussions

·      Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

·      Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

·      Proactively identifies process improvements and works with Dev teams to implement changes

·      Fully understand source control tools and provides support for advanced administration tasks

·      Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

·      Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

·      Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

·      Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

·      Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

·      Assist development teams in implementing application changes and related code/release management

·      Maintain good relationships with customers and IT colleagues to meet customer service levels

·      Document status updates and maintain recurring report management cadence

·      Engage in training team members to maximize efficiency and identify methods to optimize daily work output

·      Problem-solve and think laterally as part of a team to meet the needs of the program

·      Required to perform duties outside of normal work hours based on business needs

·      Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

·      Bachelor's Degree or equivalent combination of education and experience

·      Typically, 3-5 years of directly related experience.

·      3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

·      4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

·      3+ years of experience using Java, JavaScript, XML, DSML.

·      5+ years of experience in SailPoint IdentityIQ and FAM solutions.

·      Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

·      Experience with SailPoint IdentityIQ v7.x,8.x

·      Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

·      Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

·      Conducting code reviews.

·      Conducted ITIL standards activities for incidents, changes and enhancements.

·      Experience in deploying and maintaining software applications- Azure, Windows AD.

·      Familiar with cloud computing platforms and models is a plus.

·      Experience with directory management such LDAP/Active Directory solution

·      Experience with virtual directory solutions

·      Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

·      Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

·      Experience building custom connectors on the backend. (SailPoint/Java)

·      Experience managing Incidents, Service Request and Changes within defined SLAs.

·      SailPoint Implementation Experience

·      Experience in SailPoint LCM and PE Modules

·      Experience in Access Governance and Compliance

·      Knowledge of Role Engineering and SODs

·      Custom modules Development experience

Candidate should have strong experience in front end with backend technologies like Typescript, NestJS, Angular, NodeJS, ExpressJS, TypeORM, and Postgres, AWS, Rest API’se 

Only Immediate Joiners.  Work location : Bangalore

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

About Us :

• RaRa Now is revolutionizing instant delivery for e-commerce in Indonesia through data-driven logistics.

• RaRa Now is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimization technology. RaRa makes it possible for anyone, anywhere to get same-day delivery in Indonesia. While others are focusing on - one-to-one- deliveries, the company has developed proprietary, real-time batching tech to do - many-to-many- deliveries within a few hours. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan, and many more.

• We are a distributed team with a company headquartered in Singapore, core operations in Indonesia, and a technology team based out of India.

Future of eCommerce Logistics :

• Data-driven logistics company that is bringing in a same-day delivery revolution in Indonesia

• Revolutionizing delivery as an experience

• Empowering D2C Sellers with logistics as the core technology

About the Role :

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient microservices distributed architecture.
• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of language patterns such as - Goroutine and Channels
• Experience with the full site of Go frameworks and tools, including :
• Dependency management tools such as Godep.
• Popular Go web frameworks, such as Echo
• Request routing and API mechanisms
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools - primarily Git.
• A basic understanding of computing and Linux systems
• Basic knowledge of Systems Engineering
• Memory management and pointers, specifically in Golang
• Implement Docker for smaller-scale applications that require simpler deployments

• Employ Linux Terminal command structures to allow easy back-end operations for less-expert technical staff
• Structure our user interface with React and ensure REST API access is available for enterprise-grade finance customers on-demand

Digital Marketing:

Salary: 4-9 LPA

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

Roles and responsibilities:

* Prepares work to be accomplished by gathering information and materials.

* Plans concept by studying information and materials.

* Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.

* Obtains approval of concept by submitting rough layout for approval.

* Prepares finished copy and art by operating typesetting, printing, and similar equipment; and purchasing from vendors.

* Prepares final layout by marking and pasting up finished copy and art.

* Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment.

* Completes projects by coordinating with outside agencies, art services, printers, etc.

* Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies.

* Contributes to team effort by accomplishing related results as needed.

Graphic Designer Qualifications/Skills:

* Strong graphic design skills

* Layout skills

* Analytical skills

* Creativity

* Desktop publishing tools and graphic design software

* Proven graphic designing experience

* A strong portfolio of illustrations or other graphics

*  Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)

*  A keen eye for aesthetics and details

*Excellent communication skills

* Ability to work methodically and meet deadlines

* Degree in Design, Fine Arts or related field is a plus

Education and Experience:

* Bachelor’s degree in graphic design, industrial design, or interior design, or equivalent experience

* Experience in graphic designing: 1+ years

You will get:

* Some of the best people to work with (founders are IIM graduates and investment banker)

* An opportunity to make a difference in the lives of millions of cancer patients across the globe

* A great learning environment and opportunity to grow