Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.
Responsibilities:
- Resolve customer issues efficiently and effectively to ensure satisfaction.
- Display patience and empathy when handling challenging cases.
- Follow up diligently with customers to gather any additional required information.
- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.
- Maintain flexibility in shift schedules to ensure seamless client support coverage.
We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact.
Shubham Vishwakarma
Full Stack Developer - Averlon
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PythonADF Developer with top Conglomerates for Kochi location_ Air India
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Notice period - 1 month only.
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About Hive
Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated training data sourced and annotated by our distributed workforce of more than 2 million contributors globally. Hive's APIs enable use cases including automated content moderation, contextual advertising, advertising and sponsorship measurement, document parsing, and more. We process billions of API requests per month for many of the world's largest and most innovative companies.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 220 employees globally in our San Francisco and Delhi offices.
About Role
In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for talented Android developers who will thrive in an autonomous engineering-driven environment. You will take ownership of a product and have the ability to shape product direction.
Responsibilities
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Location:- Pune
Experience: CA with 5-6 years
Our client has the backing of one of India's leading Business houses which has a turnover of Rs.100 billion. The company produces excellent quality writing and printing paper, and they are the leading manufacturer of tissue and board, as well as Rayon Grade Pulp (RGP) products. They have the largest single location manufacturing facility in India with an estimated revenue of $24.1 million. Our client continues to be the committed employer of the local community and has achieved many international standards like OHSAS and FSC as a leading producer of pulp and paper.
As the Sales Executive (Retail-GT)-Tissue, you will be responsible for handling Primary Sales, Secondary sales and Collection for the company.
What you will do:
- Being involved in setting up and strengthening a distribution network (Super-stockiest & Distributors) at the areas mentioned above respectively.
- Leading the initiative of launching the products in the geographical areas mentioned above and initiate BTL activities for better placement of the products.
- Involving sales promotion, merchandising to boost the secondary sales.
- Studying the market potential and suggest recruitment of DSM at the respective location to improve the market penetration.
- Ensuring that products are available in all the major retail outlets.
- Effectively managing the team and ensure high ratio of Productive sales calls.
- Motivating, and empowering the sales representatives for increased productivity by working with them on a regular basis and creating synergy amongst the team.
What you need to have:
- Candidates with 1-3 years of experience from FMCG Company only. Personal Care & Beverage Industry are preferred
- Ready to travel outstation once in a while
- Excellent negotiation and networking skills
- Strong contacts and existing network of buyers will be an added advantage.
- Candidate with good knowledge about Strong communication skills
Job role:
As a digital marketer, your primary objective will be to facilitate the sales team through lead generation. You’ll be responsible for conceiving, driving, and implementing initiatives to increase brand presence and improve product adoption.
Responsibilities:
- Manage Organic as well as paid channels
- Set targets and build strategies to help achieve them
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- Relevant Bachelor's degree preferred
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- Experience with online Google tools ecosystem (Tag Manager, Optimise, GMP)
- Some knowledge of network infrastructure on GCP
- Working with security gateways
- Working with elastic infrastructure and container technologies is desirable
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon