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International Sales Process- US Shift
at ECPL
International Sales Process- US Shift
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International Sales Process- US Shift

Agency job
1 - 5 yrs
₹4L - ₹5L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
MS-Excel

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.


Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.


We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About ECPL

Founded :
2002
Type
Size
Stage

About

ExpertCallers, a Flatworld Solutions company, offers comprehensive customer relationship management services to global companies, including inbound and outbound call services, technical support, telemarketing, CATI, email support, and chat support. ExpertCallers, a Flatworld Solutions company, has been providing customer relationship management services since 2002. With a commitment to building and respecting relationships, the company has grown to serve over 100 clients and employ over 2000 staff across three continents. ExpertCallers offers a range of contact center services, including inbound and outbound call services, technical support, telemarketing, CATI, email support, and chat support. The company helps clients build trust with their customers through personal, meaningful, and productive interactions. ExpertCallers operates in a variety of industries, providing support to companies across the globe.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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