The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

Data Entry and Management:

Accurately input and update data into databases or systems.
Ensure data integrity and address any discrepancies or errors in records.
Maintain and update records, files, and documents as required.

Verification Support:

Process and manage documents such as invoices, orders, contracts, and forms.
Organize and maintain electronic and physical files for easy retrieval.

Report Generation:

Prepare and assist in the preparation of reports on business performance, financials, and operations.
Analyse data and generate insights for better decision-making by the management team.

Compliance and Documentation:

Ensure compliance with company policies, procedures, and regulations.
Assist in preparing and maintaining documentation for audits or inspections.

5. Handling Incoming Customer Calls/Requests:

Answer incoming customer calls in a professional and friendly manner.
Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
Provide detailed and accurate information about products, services, or account status.
Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
Experience: Previous experience 1 Years – 2 Years
Technical Skills: Proficiency in MS Office Suite and other office tools.
Attention to Detail: Ability to accurately process and maintain records.
Organization: Strong organizational skills with the ability to multitask and meet deadlines.
Communication: Good written and verbal communication skills for internal coordination.
Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Job Title: Back Office Associate / Back Office Support

Job Description:

Key Responsibilities:

Data Entry and Management:

Accurately input and update data into databases or systems.
Ensure data integrity and address any discrepancies or errors in records.
Maintain and update records, files, and documents as required.

Verification Support:

Process and manage documents such as invoices, orders, contracts, and forms.
Organize and maintain electronic and physical files for easy retrieval.

Report Generation:

Prepare and assist in the preparation of reports on business performance, financials, and operations.
Analyse data and generate insights for better decision-making by the management team.

Compliance and Documentation:

Ensure compliance with company policies, procedures, and regulations.
Assist in preparing and maintaining documentation for audits or inspections.

5. Handling Incoming Customer Calls/Requests:

Answer incoming customer calls in a professional and friendly manner.
Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
Provide detailed and accurate information about products, services, or account status.
Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
Experience: Previous experience 1 Years – 2 Years
Technical Skills: Proficiency in MS Office Suite and other office tools.
Attention to Detail: Ability to accurately process and maintain records.
Organization: Strong organizational skills with the ability to multitask and meet deadlines.
Communication: Good written and verbal communication skills for internal coordination.
Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About City Lift India Ltd

Founded :

1980

Type :

Services

Size :

100-1000

Stage :

Profitable

About

N/A

Company social profiles

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About Us:

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Working experience as a MERN Stack Developer.

Design, code and manage large scale services using cutting edge technologies (NodeJs, ReactJS/AngularJS/VueJs etc).

In-depth knowledge of NodeJS.

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Strong fundamentals in Data Structures and Algorithms.

Experience implementing applications using Angular or React.

Should have an working experience with state management, React Hooks, React Fragments etc.

Should have a good Knowledge of Redux, Flux, and Webpack.

Writing the test case for components.

Experience working with Docker, Redis, MySQL, MongoDB.

Comfortable taking challenges and learning new technologies.

Excellent communication skills and client-facing experience.

Ability to mentor and build the team.

Knowledge of code versioning tools such as Git, Bitbucket or SVN.

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Experience with Socket.IO for Real time communications.

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Caching with Redis For Speedy Performance.

Experience with cloud message APIs.

Knowledge of GraphQL, PostgreSQL.

Knowledge of NextJs.

Knowledge of any frameworks of NodeJS.

Experience with Progressive Web applications.

Knowledge of SSR.

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figma

Adobe Illustrator

Adobe Creative Suite

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should be familiar with in addition to Photoshop: Balsamiq, Invision, Sketch, and Zeplin.
Apply with your detailed portfolio on the dribble, Behance, etc

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Share and present workflows, wireframes, and designs across multiple teams
Research and benchmark latest UX/UI designs and standard practices across mobile and web
Design logos, icons, flyers, pamphlets, and other marketing material
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Exceptional design skills, with acute attention to detail
A great Portfolio that communicates a clean and up to date visual design sense
Strong working knowledge of Adobe Creative Suite/Photoshop
Ability to take a product concept from wireframe to high fidelity design mocks
Understand the visual and the functional aspects of Web/Mobile design
Understanding of newest tools and trends in UI/UX
Creative problem-solving skill
should be familiar with in addition to Photoshop: Balsamiq, Invision, Sketch, and Zeplin.
Apply with your detailed portfolio on the dribble, Behance, etc

Entrepreneur, Cofounder, Co-founder

at Darwin Labs

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NCR (Delhi | Gurgaon | Noida)

0 - 2 yrs

₹3L - ₹5L / yr

Product Management

Growth Hacking

Entrepreneurship

Product Strategy

Mobile App Marketing

If you have an entrepreneurial spirit, get excited about finding smarter ways to do things, and have a burning desire to be part of a winning team where you can truly make a difference, we want to meet you. Creating, managing and growing the company’s presence through blogs, Twitter, Facebook, Slack, Quora, LinkedIn and other strategically relevant online properties Use Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives Also responsible for customer support – answering questions however they come in (Phone, e-mail, Twitter) and managing any online feedback forums Develop and implement tactical plans — including inspired and moderated solutions — that build and nurture online communities Demonstrated expertise in engaging and activating community groups Demonstrated ability to work with client on developing on-brand messaging that best represents their voice and tone online and incentivizing user-generated content creation and sharing Excellent communication skills and creative writing skills.

NodeJS Developer

at OAB Studios

4 recruiters

Posted by Snehal Fating

Viman Nagar Pune, Pune

2 - 7 yrs

₹3L - ₹8L / yr

Javascript

Express

MongoDB

NodeJS (Node.js)

Object Oriented Javascript (OOJS)

We are looking for a Sr. Software Engineer (AngularJS, NodeJS, MongoDB) who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviours with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. Skills And Qualifications: Should have strong working experience for Node.js and frameworks available for it Strong proficiency with JavaScript, AngularJS Expert working experience with advanced JavaScript libraries and frameworks such as AngularJS and/or ExpressJS Should have sound experience with MongoDb and/or MySQL Familiarity with JavaScript module loaders, such as Require.js and AMD Familiarity with front-end build tools, such as Grunt and Gulp.js Proficient understanding of code versioning tools, such as Git / SVN

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