Job Title: Back Office Associate / Back Office Support
Job Description:
The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.
Key Responsibilities:
- Data Entry and Management:
- Accurately input and update data into databases or systems.
- Ensure data integrity and address any discrepancies or errors in records.
- Maintain and update records, files, and documents as required.
- Verification Support:
- Process and manage documents such as invoices, orders, contracts, and forms.
- Organize and maintain electronic and physical files for easy retrieval.
- Report Generation:
- Prepare and assist in the preparation of reports on business performance, financials, and operations.
- Analyse data and generate insights for better decision-making by the management team.
- Compliance and Documentation:
- Ensure compliance with company policies, procedures, and regulations.
- Assist in preparing and maintaining documentation for audits or inspections.
5. Handling Incoming Customer Calls/Requests:
- Answer incoming customer calls in a professional and friendly manner.
- Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
- Provide detailed and accurate information about products, services, or account status.
- Assist customers with technical issues, troubleshooting, or system-related problems.
Skills and Qualifications:
- Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
- Experience: Previous experience 1 Years – 2 Years
- Technical Skills: Proficiency in MS Office Suite and other office tools.
- Attention to Detail: Ability to accurately process and maintain records.
- Organization: Strong organizational skills with the ability to multitask and meet deadlines.
- Communication: Good written and verbal communication skills for internal coordination.
- Problem Solving: Ability to identify issues and take appropriate actions to resolve them.
Shubham Vishwakarma
Full Stack Developer - Averlon
About City Lift India Ltd
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ROLES AND RESPONSIBILITIES:
Video-led Content Strategy:
- Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
- Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)
Production:
- Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
- Creating the monthly production pipeline, review and edit every piece of video content that is produced
- Explore AI-based and production automation tools to help create communication stimuli at scale
- Manage our agency and partner ecosystem to support high-scale video production
- Manage the monthly production flow and maintain data sheets to enable ease of tracking
- Increase CTR, Views and other critical metrics for all video production
Project Management:
- Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
- Plan and manage video production schedules, ensuring timely delivery of projects within budget
- Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
- Ensure all video content is optimized for each platform, following best practices for SEO and audience engagement
- Coordinate with the content team to integrate video content on the platforms
- Maintain an archive of video assets and ensure proper documentation and tagging
Capabilities:
- Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
- Work with technology teams to explore Gen AI tools to deliver output at scale and speed
- Identifying opportunities for new formats and keeping up with trends in the video content space
Customer obsession and governance:
- Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
- Zero tolerance for content and communication errors
- Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
- Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
- Create checks and balances in the system so that all customer-facing content is first time right, every time
Performance tracking:
- Tracking and analyzing production, go-live status and engagement metrics using tools like Google Analytics, etc.
- Gauge efficacy of video content produced, and drive changes wherever needed
- Provide regular reports on video performance, identifying trends, insights, and areas for improvement
IDEAL CANDIDATE:
Qualifications:
- Bachelor's degree in Communications, Digital Marketing, Advertising or a related field
- Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.
Work Experience:
- 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage
Skills:
- Excellent command over the English language
- Hands-on experience of copywriting, editing, and creating communication
- Ability to handle complex briefs and ideate out of the box
- Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
- Deep customer focus by understanding customer behaviour and analyzing data & real-world experiences
- Detailed orientation & very structured thinking, think of customers' entire journey and experience
- Strong communication and collaboration skills to effectively work with diverse teams
- Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
- Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
- Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design
- software (e.g., Adobe After Effects, Photoshop)
PERKS, BENEFITS, WORK CULTURE:
Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.
Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile
Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
Mandatory (Education) - Only IIT colleges
Mandatory (Company) - B2B SaaS Companies with High data-traffic
Job Summary:
We are looking for a dynamic and target-driven Growth Consultant to drive revenue through effective customer engagement and high-value deal closures. The ideal candidate will have strong communication skills, experience in B2C sales, and the ability to handle high ticket size transactions confidently.
Key Responsibilities:
Engage with prospective customers via calls, emails, and online platforms
Handle end-to-end sales cycle from lead generation to closure
Pitch products/services effectively to drive high-value conversions
Maintain and update customer data using CRM tools
Use autodialers to manage outbound calling efficiently
Build and maintain strong relationships with customers
Achieve and exceed monthly/quarterly sales targets
Follow up on leads and ensure timely closures
Key Requirements:
Excellent communication skills in English and Hindi (additional languages are a plus)
Proven experience in B2C inside sales, especially with high ticket size products/services
Hands-on experience with CRM tools and autodialers
Strong negotiation and persuasion skills
Confident, smart, and target-oriented personality
Ability to work in a fast-paced, performance-driven environment
Role: Copy & Content Writer
Experience: 2-4 years
Location: Chandivali, Mumbai (Onsite)
Requirements:
● 2 years of copywriting experience.
● Excellent writing, editing, and proofreading abilities with impeccable grammar
● A good understanding of marketing concepts and being able to modify your copy to achieve set campaign goals.
● Aware of the most recent trends
● A quirky and creative mind that can turn the mundane into the extraordinary.
● A strong portfolio that demonstrates your proficiency in creating social media content and internal branding materials.
● A team player who is eager to collaborate closely with designers and marketing specialists to develop a smooth brand experience.
● Attention to detail and a keen eye for visual aesthetics.
Responsibilities:
● Develop and curate engaging, brand-centric content for social media platforms, ensuring a consistent and compelling brand voice.
● Craft internal communications that reinforce our brand's identity, mission, and values, fostering a strong and united company culture.
● Offer creative input for marketing campaigns, helping to differentiate our brand and achieve campaign objectives.
● Stay up-to-date with market trends, competitor analysis, and industry developments
● Craft compelling ad copy that captivates readers and turns them into our brand advocates.
● Create savvy, relatable memes that will make people click the "Share"
button.
● Editing, proof-reading and summarizing copy to present and promote messages to various audiences
- Good in Customization and integration
- Implementation is preferred
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English
Experience: 6-9 yrs
Location: NoidaJob Description:
- Must Have 3-4 Experience in SSIS, Mysql
- Good Experience in Tableau
- Experience in SQL Server.
- 1+ year of Experience in Tableau
- Knowledge of ETL Tool
- Knowledge of Dataware Housing
JavaTatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
Responsibilities:
- Your primary responsibility as a senior backend engineer will be to architect and develop a scalable and robust micro-services backend with strong Java, Spring(Boot), MySQL, AWS/GCP.
- Experience being part of a software development team in an Agile/Lean/Continuous Delivery environment
- Be a key performer in a high-performance product engineering team
Qualifications:
- 1 to 4 years of overall IT experience. Most of this experience in Java (Core Java, J2EE, Springboot, Java collections, Java Multithreading)
- Should have experience designing database schemas - SQL and NoSQL.
- Exposure to frameworks like Spring, Hibernate, Play would be a plus
- Experience with microservices architecture would be beneficial.
- Working knowledge of any public cloud (AWS, GCP or Azure)
- Broad understanding and experience of real-time analytics, NoSQL data stores, data modeling and data management, analytical tools, languages, or libraries
- Bachelor's Degree in Computer Science or Engineering.
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.
- The ability to write and think creatively
- Significant experience in writing strong, accurate copy that is grammatically correct
- A flexible approach and willingness to adapt ideas as per clients requirement
- The ability to work to strict deadlines without compromising on work quality
- Great organizational skills
- An eye for detail
- Strong research skills
Python
Django
Flask- 3+ years of work experience as a Python Developer.
- Sound understanding and knowledge of Python and its ecosystem libraries like pandas and numpy. Also be able to write modular code and understand the python packaging system.
- Experience on web crawling, scraping (Scrapy,BeautifulSoup, Selenium) and web application development using Django/Flask Framework.
- Experience on Data-Science; exposure to Theanos, Tensorflow, Pytorch (preferable)
- Exposure to data mining, Pyspark (preferable)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon