
Job Title: Back Office Associate / Back Office Support
Job Description:
The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.
Key Responsibilities:
- Data Entry and Management:
- Accurately input and update data into databases or systems.
- Ensure data integrity and address any discrepancies or errors in records.
- Maintain and update records, files, and documents as required.
- Verification Support:
- Process and manage documents such as invoices, orders, contracts, and forms.
- Organize and maintain electronic and physical files for easy retrieval.
- Report Generation:
- Prepare and assist in the preparation of reports on business performance, financials, and operations.
- Analyse data and generate insights for better decision-making by the management team.
- Compliance and Documentation:
- Ensure compliance with company policies, procedures, and regulations.
- Assist in preparing and maintaining documentation for audits or inspections.
5. Handling Incoming Customer Calls/Requests:
- Answer incoming customer calls in a professional and friendly manner.
- Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
- Provide detailed and accurate information about products, services, or account status.
- Assist customers with technical issues, troubleshooting, or system-related problems.
Skills and Qualifications:
- Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
- Experience: Previous experience 1 Years – 2 Years
- Technical Skills: Proficiency in MS Office Suite and other office tools.
- Attention to Detail: Ability to accurately process and maintain records.
- Organization: Strong organizational skills with the ability to multitask and meet deadlines.
- Communication: Good written and verbal communication skills for internal coordination.
- Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

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About the Role:
We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to our senior leadership. The ideal candidate is detail-oriented, professional, and capable of managing multiple priorities with discretion and efficiency.
Key Responsibilities:
- Manage and maintain executive calendars, including scheduling meetings, appointments, and travel.
- Handle confidential correspondence and documents with the utmost discretion.
- Prepare reports, presentations, and meeting agendas as required.
- Coordinate internal and external communications on behalf of the executive.
- Assist in tracking key projects, deadlines, and deliverables.
- Take meeting minutes and follow up on action items as needed.
- Liaise with stakeholders, clients, and team members on behalf of the executive.
- Perform general administrative tasks such as filing, expense reporting, and data management.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 3 years of experience in an Executive Assistant or similar administrative role.
- Excellent verbal and written communication skills in English.
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
- High level of professionalism, discretion, and confidentiality.
- Strong organizational and time-management skills.
- Ability to work independently in a fast-paced, remote or hybrid environment.
Preferred Qualifications:
- Experience supporting C-level executives.
- Familiarity with project management tools (e.g., Asana, Trello, Monday.com).
- Prior experience working with international teams or clients.
Why Join Us:
- Competitive salary and benefits
- Work with a dynamic and collaborative team
- Opportunities for growth and development
Requirements:
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- Hands-on experience with RESTful services and API design is a must.
- Knowledge of microservices architecture is a must.
- Knowledge of design patterns is a must.
- Strong knowledge of Exception handling and logging mechanism is a must.
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- Experience in managing the Source Code Base through Version Control tools like SVN, GitHub, Bitbucket, etc.


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- Experience managing and deploying ML models in real world environments
- Bachelor's degree in Computer Science, Mathematics, Statistics, or other analytical fields
- Experience working with Python, Scala, Spark or other open-source software with data science libraries
- Experience in advanced math and statistics
- Excellent familiarity with command line linux environment
- Able to understand various data structures and common methods in data transformation
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- Prior experience in Customer service or call center environment
- IP protocol and network experience highly desirable
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- Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
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- Strong oral and written communication skills
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- Must be available weekends
- Languages: B2 English
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- The most qualified candidate will have experience collaborating with Product teams and Engineers and should be comfortable taking requirements from Product teams to create high fidelity designs and occasional prototypes.
- The Product Designer will ensure that the visual styles embody the business goals of the product, and keep up with best practices and design trends.
Essential Qualifications:
- Minimum of 1-2 years of work experience in the same or similar position required.
- Experience building and shipping software
- Familiarity with Principle, Marvel, Abstract, InVision or Jira applications
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1. Should have worked with AWS, Dockers and Kubernetes.
2. Should have worked with a scripting language.
3. Should know how to monitor system performance, CPU, Memory.
4. Should be able to do troubleshooting.
5. Should have knowledge of automated deployment
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