Job Title: Back Office Associate / Back Office Support
Job Description:
The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.
Key Responsibilities:
- Data Entry and Management:
- Accurately input and update data into databases or systems.
- Ensure data integrity and address any discrepancies or errors in records.
- Maintain and update records, files, and documents as required.
- Verification Support:
- Process and manage documents such as invoices, orders, contracts, and forms.
- Organize and maintain electronic and physical files for easy retrieval.
- Report Generation:
- Prepare and assist in the preparation of reports on business performance, financials, and operations.
- Analyse data and generate insights for better decision-making by the management team.
- Compliance and Documentation:
- Ensure compliance with company policies, procedures, and regulations.
- Assist in preparing and maintaining documentation for audits or inspections.
5. Handling Incoming Customer Calls/Requests:
- Answer incoming customer calls in a professional and friendly manner.
- Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
- Provide detailed and accurate information about products, services, or account status.
- Assist customers with technical issues, troubleshooting, or system-related problems.
Skills and Qualifications:
- Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
- Experience: Previous experience 1 Years – 2 Years
- Technical Skills: Proficiency in MS Office Suite and other office tools.
- Attention to Detail: Ability to accurately process and maintain records.
- Organization: Strong organizational skills with the ability to multitask and meet deadlines.
- Communication: Good written and verbal communication skills for internal coordination.
- Problem Solving: Ability to identify issues and take appropriate actions to resolve them.
Shubham Vishwakarma
Full Stack Developer - Averlon
About City Lift India Ltd
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Company: SMSNiti
Location: Remote (India)
About Us:
SMSNiti is a growing marketing solutions company providing businesses with cutting-edge digital marketing services including bulk SMS, WhatsApp marketing, voice call marketing, and omnichannel engagement platforms. We are passionate about helping small businesses thrive by offering high-quality services at affordable rates.
Job Description:
We are seeking a motivated and dynamic Business Development Officer to join our remote team. The ideal candidate will focus on lead generation, driving sales, managing client accounts, and building strong relationships with customers. This is a work-from-home position with internet reimbursement provided.
Key Responsibilities:
- Lead Generation: Identify potential clients through online research, cold calling, LinkedIn outreach, and networking.
- Sales : Engage with prospects, understand their needs, and convert them into clients by presenting relevant SMSNiti services.
- Account Management: Maintain and nurture relationships with existing clients, addressing their queries and ensuring a positive experience.
- Relationship Building: Develop lasting partnerships with clients, understanding their business needs and providing tailored solutions.
- Market Research: Stay updated on industry trends and competitor offerings to ensure SMSNiti remains competitive.
- Reporting: Track and report on sales activities and progress toward targets.
Key Skills:
- Strong communication and interpersonal skills
- Proven experience in lead generation and sales
- Ability to manage multiple clients effectively
- Self-motivated and results-oriented
- Experience in digital marketing services is a plus
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field
- 1-3 years of experience in sales or business development
- Familiarity with CRM tools, Microsoft Office, and LinkedIn
Perks & Benefits:
- Competitive salary and performance-based incentives
- Internet reimbursement
- Opportunity for career growth in a fast-growing company
- Flexible work-from-home arrangement
How to Apply:
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Work from home
Schedule:
Day shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Marketing / Sales: 2 years (Preferred)
total work: 2 years (Preferred)
Language:
English (Preferred)
Work Location: Remote
PHP
Laravel
CodeIgniterAbout the company
SuperHuman Race is a technology start-up that offers measurement of 360 ̊ sustainability,
ESG and CSR automation, alignment with compliance requirements, and experiential
employee engagement. Our product is a category-creating technology implementation that
automates program management, compliance, and reporting including automated
reporting for international frameworks like GRI, GRESB, DJSI, CDP, etc.
We use data analytics, behavioral dynamics, good gaming, and impact blockchain to deliver
social purpose to companies while fulfilling their compliance requirements. This approach
has a demonstrated 4X return on profitability and generates tremendous Earned PR and
brand equity for corporates. Over 30% of our growing global clientele comprises Fortune
500 companies.
Our founding team brings 50+ years of leadership experience with Fortune 500 companies
in India & North America. Along with this, our high-performing diverse teams combine
experiences from more than 20 countries and a wide range of industries and disciplines
including aerospace, real estate, banking, social impact implementation, advanced
technology, manufacturing, sustainability, advertising, etc. Our work, as well as our
business practices, have been recognized as game-changing best practices by the United
Nations, the Commonwealth, NITI Aayog, Ministry of Earth Sciences (Government of India),
TERI, etc.!
We are an equal-opportunity employer - more than 50% of our business and technical
leadership roles are held by women.
We are looking for a PHP Developer responsible for managing back-end services and
the interchange of data between the server and the users. Your primary focus will be
the development of all server-side logic, definition, and maintenance of the central
database, and ensuring high performance and responsiveness to requests from the
front-end. You will also be responsible for integrating the front-end elements built by
your co-workers into the application. Therefore, a basic understanding of front-end
technologies is necessary as well.
Responsibilities
● Integration of user-facing elements developed by front-end developers
● Build efficient, testable, and reusable PHP modules
● Solve complex performance problems and architectural challenges
● Integration of data storage solutions
Skills And Qualifications
● Strong knowledge of Core PHP
● Understanding the fully synchronous behavior of PHP
● Understanding of MVC design patterns
● Intermediate to Advanced knowledge of MySQL, JavaScript, and AJAX
● Basic understanding of technologies such as HTML5, React.js, Node.js, and CSS3
● Knowledge of object-oriented PHP programming
● Evolved Understanding of accessibility and security compliance
● Strong knowledge of the common PHP or web server exploits and their
solutions
● Understanding fundamental design principles behind a scalable application
● User authentication and authorization between multiple systems, servers, and
environments
● Integration of multiple data sources and databases into one system
● Familiarity with the limitations of PHP as a platform and its workarounds
● Creating database schemas that represent and support business processes
● Proficient understanding of code versioning tools, such as Git
The Ideal Candidate will have:
● A graduate or postgraduate degree in Computer Science or IT Engineering
● 2+ years of work experience developing commercially successful web products
● Experience with analytics and process automation
● Attention to detail and a disciplined mind
● Extraordinary analytical and logical prowess
● Common Sense and Curiosity
EQUAL OPPORTUNITY EMPLOYER :
The SuperHuman Race is an equal opportunity employer and we highly value transparency.
Everything that matters in our decision-making process regarding this position is clearly
outlined in this job description
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)experience.
❖ Should be able to learn new technologies fast and become productive in
short periods of time.
❖ Should have had working experience with enterprise web-application
development using JAVA stack
we will provide upto 15-18LPA ,If the candidate is having well versed of experience as per requirement.
We have a couple of levels in the customer service team from simply assisting customers in their pre-sales queries to solving their complaints at the highest escalations. Based on your work-ex and skill set, we offer salary & responsibilities;, some of them are mentioned here for better understanding.
| • |
Answering & assisting customers by providing product and service information at the time of new purchase or when in an issue.
|
||
| • | You will have to operate with them on multiple platforms - Amazon, Flipkart as we are an E-com brand | ||
| • |
Investigating their concerns, and suggesting the best possible resolutions.
|
||
| • | Making sure to provide unmatchable customer service, would have never experienced before |
- Review and analyze system specifications
- Collaborate with Developers to develop effective strategies and test plans
- Execute test cases (manual or automated) and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
- Proven experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Familiarity with Agile frameworks and regression testing is a plus
- Ability to document and troubleshoot errors
- Working knowledge of test management software (e.g. qTest, Zephyr) and SOQL
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- Knowledge of Salesforce CRM and integration concepts
ABOUT US:
Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multi- disciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children.
Magic Crate is a dynamic company growing fast, and we are looking for energised and ambitious people to join us on that journey.
What this means is at this stage you will be core - influencing all aspects of development. Working with us you will enjoy a fast-paced environment with opportunities to help grow the business, and your own professional career.
ROLE:
As a Business Development Associate at Magic Crate, you will be joining the core team responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.
The perfect candidate will be systematic and organised, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.
WHAT'S ON OFFER:
- Competitive salary with an attractive incentives which is performance based.
- A strong appraisal and promotion policy.
WHAT'S INVOLVED:
- New Customer Acquisition - Focus on converting fresh, warm leads into confirmed orders.
- Contacting,Promoting and selling our innovative products to Customers.
- Able to negotiate and close Sales in routine situations.
- Renewal Team - Focused on extending existing subscriptions or renewing expired subscriptions.
- Follow-up on the customers.
- Developing existing and new customer relationships.
- Meeting agreed upon Sales targets and Sales Objectives.
RESPONSIBILITIES:
- Explain the customer on the product, its features, benefits and discuss special promotional offers available.
- A typical day will require a maximum of 60 to 70 calls, depending on your Targets achieved.
- Our Customers are parents of children between the age group of 2 to 13 Years.
- Talk to new customers, follow up on past customer orders for tracking and checking on reports.
- A regular day involves making 4 to 5 subscription sales.
CANDIDATE REQUIREMENTS:
- Strong Communication skills with Multilinguistic skills.
- Strong Interpersonal skills, motivating and achieving.
- Passionate about a career in Sales.
- An influencer with consummate negotiation skills.
- Resilience and the ability to cope with rejection.
- Charismatic team player.
- A high degree of self-motivation and Ambition.
Java
MongoDBJavascriptPHP
Python
Ruby on Rails (ROR)
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon