Job Title: Back Office Associate / Back Office Support
Job Description:
The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.
Key Responsibilities:
- Data Entry and Management:
- Accurately input and update data into databases or systems.
- Ensure data integrity and address any discrepancies or errors in records.
- Maintain and update records, files, and documents as required.
- Verification Support:
- Process and manage documents such as invoices, orders, contracts, and forms.
- Organize and maintain electronic and physical files for easy retrieval.
- Report Generation:
- Prepare and assist in the preparation of reports on business performance, financials, and operations.
- Analyse data and generate insights for better decision-making by the management team.
- Compliance and Documentation:
- Ensure compliance with company policies, procedures, and regulations.
- Assist in preparing and maintaining documentation for audits or inspections.
5. Handling Incoming Customer Calls/Requests:
- Answer incoming customer calls in a professional and friendly manner.
- Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
- Provide detailed and accurate information about products, services, or account status.
- Assist customers with technical issues, troubleshooting, or system-related problems.
Skills and Qualifications:
- Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
- Experience: Previous experience 1 Years – 2 Years
- Technical Skills: Proficiency in MS Office Suite and other office tools.
- Attention to Detail: Ability to accurately process and maintain records.
- Organization: Strong organizational skills with the ability to multitask and meet deadlines.
- Communication: Good written and verbal communication skills for internal coordination.
- Problem Solving: Ability to identify issues and take appropriate actions to resolve them.
Shubham Vishwakarma
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Location: Mumbai
Experience: 2 to 4 years
Job Type: Full-time
Job Description:
We are looking for a motivated and experienced Project Manager to lead software development projects in an Agile environment. The ideal candidate will have 2 to 4 years of experience managing projects, working closely with development teams, and ensuring timely and high-quality delivery aligned with business goals.
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- Facilitate Agile ceremonies like daily stand-ups, sprint planning, reviews, and retrospectives.
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- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
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- Strong understanding of Agile and Scrum frameworks.
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As a Business Development Manager working under FMCG segments, an ideal candidate must perform the following responsibilities:
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AngularJS (1.x)and low-latency, required for mission-critical systems
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Amazon Web Services (AWS)Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!
Already present in over 148 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.
We are looking for a Product Engineer - Senior Backend Engineer to join our early stage startup with experience in building B2C products.
If you have experience of working in product based companies (preferably startups), and are looking to build exciting things that children across the world will use - come talk to us!
What you get to do:
- Design and build advanced applications from scratch keeping scalability and performance in mind
- A good handle on both client and server architecture.
- Work on bug fixing and improving application performance.
- Comfortable in owning large scale products and continuously re-evaluating and innovating.
Who are we looking for:
- Experience of 7+ years across product based companies
- Should have worked on building B2C products. Having experience in building edtech products would be a major plus.
- Should be an avid programmer with great problem solving skills.
- Should have a great grasp over NodeJs/Typescript/ AWS microservices/DB design/System Design.
- Should have experience in building scalable server-side systems. Should have significant experience in cloud infrastructure and designing databases.
- Should have knowledge of software architecture, system thinking and design patterns.
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Spring BootAs an SDE - III/IV (Backend), you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users.
If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next SDE - III (Backend).
What will you do
- Collaborate with teams to develop and support the smooth 24x7 operation of our service.
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- Develop scalable, long-term strategies to aid the company’s 10X growth.
- Ensure content quality and consistency of the brand.
- Reduce technical debt with quality coding
What you will need
- BTech degree in computer science or related field.
- 4-10 years of relevant work experience.
- Strong knowledge of any of the databases like MySQL, NoSQL, SQL Server, Oracle, PostgreSQL.
- Experience in Java and web technologies.
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Designation: Product/ UX Designer
Location: Bangalore
DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems.
You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world.
You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.
Your Part:
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.
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Design for Docon user base across new initiatives.
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Empathise with users and brings users' perspective to the discussion.
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Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data.
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Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality.
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Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.
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Improve the user experience of the product based on customer feedback or analytics findings.
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Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.
We Look For:
- More than 2+ years of relevant experience designing for customers in B2B or B2C products.
- Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
- Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively.
- Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
- Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
- Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
- Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
- Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
- Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
- Growth mindset and willingness to listen, learn and continuously improve.
Education Qualification:
Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred
Our Purpose:
DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.
Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.
2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients
From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.
We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.
Our users say that we have achieved this and much more.
18 Million E-Prescriptions and Counting
4000 + Doctors PAN INDIA so far
6 Million Patients and growing
We are growing strong, currently a team of ~150 DocOners
Perks & Benefits:
- Flexible Working Hours
- Flexi Leave Policy
- Relaxed Dress Code
- Health Insurance
- Team Parties
- Working with smart, young, mission-driven people
- Approachable Leadership
- Friendly office environment
Thanks,
Karthik Selvaraj
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Full Stack Developer - Averlon