

DoubleTick
https://doubletick.ioAbout
About DoubleTick App:
DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: [https://doubletick.io].
Some of the brands powered by DoubleTick include DG Sharaf UAE, GRT Jewellers, D-Link, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Siroya, SabyaSachi, etc.
About Us:
Apport Software Solutions Private Limited is a conversational commerce company empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp, with solutions like DoubleTick (an official Meta Tech Partner) and QuickSell app. Started in 2017, we are on a mission to help global Small and Medium Businesses with a comprehensive end-to-end Business Operating System. We aim to provide all high-quality technology and tools necessary for global SMBs to grow, engage, retain, and monetize their customer base effectively on mobile. Backed by investors from Silicon Valley, Info Edge Ventures, BeeNext Asia, and Upekkha, QuickSell powers more than 10,000 businesses (paid subscribers) across 145+ countries, including brands like GRT Jewellers, Raheja Developers, TATA Aig, AdmitKard, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Tupperware, Birla Brainiacs, KGK Group, Malabar Diamonds and Gold, etc.
Candid answers by the company
Empowering SME with scalable personal commerce and relationship-led sales on WhatsApp, with solutions like DoubleTick (an official Meta Tech Partner) and QuickSell app.
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Jobs at DoubleTick
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title: Lead Backend Engineer
Company: DoubleTick.io (Conversational CRM powered by Meta WhatsApp's API)
Location: Mumbai (on-site)
About the Role
We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.
Key Responsibilities
- Lead and mentor a team of 5-6 backend engineers, ensuring high-quality code delivery, adherence to best practices, and timely project completion.
- Hands-on development using TypeScript, Node.Js, and NestJs to build robust and scalable backend systems.
- Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
- Expertise in Elasticsearch
- Work with Neptune and Gremlin to handle complex data structures and relationships.
- Conduct code reviews, enforce coding standards, and maintain high-quality software.
- Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
- Plan, track, and report on project progress. Manage resources effectively to meet deadlines.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science or related field.
- Minimum 5 years of experience in backend development.
- Strong proficiency in Node.Js, PostgreSQL and JavaScript
- Strong experience in architecture and database design.
- Proven experience leading a team of engineers.
- Excellent problem-solving skills and attention to detail.
- Proven experience in scaling backend.
- Strong communication and collaboration skills.
- Experience in a fast-paced, agile environment.
- Prior experience in a similar lead role.
Good to have
- Experience with Gremlin, Neptune, MongoDB, Elasticsearch, TypeScript, and BigQuery
- Familiarity with AWS and its cloud-based services
What We Offer
- Competitive salary and benefits package.
- A dynamic and inclusive work environment.
- Opportunities for professional growth and development.
- A chance to work on cutting-edge technologies.
About Us:
DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.
Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.
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Twid is a new-age fintech solution, built grounds up from our technology to solve large unsolved problems in Loyalty and Rewards.Despite earning loyalty points from Credit/Debit Cards, Retail, Fintechs, Online Brands, Travel,and more, their visibility and usage are marginal. TWID is revolutionizing this space by making reward points are completely ubiquitous and fungible, thus building them as a currency so that you can use them freely for everything and everywhere at merchants directly without any friction.Twid operates the checkout option "Pay With Rewards" at 35,000+ merchants such as JioMart, NetMeds, MilkBasket, Yatra, Ixigo, ConfirmTkt where rewards currencies such as Intermiles,Payback, SuperCoins, TimesPoints, Nth Rewards and others can be redeemed seamlessly.TWID is backed by leading fintech and loyalty funds and global leaders including Sequoia Surge, Beenext, Rakuten and Google. We are dual headquartered in Singapore and Bangalore.
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Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.
We helping e-commerce brands on Shopify move away from boring, impersonal marketing emails and embrace chat apps like FB Messenger & Whatsapp as the new way of selling to their customers.
Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. (pretty cool right?).
Check us out here - **https://apps.shopify.com/bitespeed-fb-messenger-chatbot** and do read through the 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).
Funding
We are pre-Series A funded and recently raised $3.5M. So far we have raised a total funding of $5.68M over multiple rounds. We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway)
Learn more about our investors here -
https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414
https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/
https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital
About The Team
We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.
We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of.
So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).
We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.
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