Operations intership

What are we looking for?

• Strong interpersonal, communication, and persuasion skills.
• Interest in sales and client management within a fast-paced setup.
• Strong problem-solving skills to address and resolve client concerns.
• Ability to multitask and handle multiple client accounts effectively.
• Minimum 1 Year of experience in telecalling, client success, or B2B servicing roles
• Based in Bangalore 

What will you be doing?

• Manage a portfolio of Travel Agents and ensure consistent engagement.
• Drive re-application cycles by tracking demand patterns, renewal triggers, and client usage behaviour.
• Build and execute retention strategies for high-value & high-frequency clients.
• Lead resurrection initiatives to revive inactive or low-engagement accounts.
• Maintain dashboards, performance trackers, and portfolio analytics.
• Collaborate with operations and business teams to ensure seamless service delivery.
• Resolve escalations and strengthen long-term client relationships.

We are working on a relevant requirement and your profile looks suitable for it.

Hiring: Customer Support Executive

company name - MONEYVIEW

Location: Novel Tech Park, Kudlu Gate, Bangalore

Industry: FinTech / BFSI / NBFC / Telecom

Experience: 1–2+ Years

Salary: Up to ₹6 LPA

Work Days: 6 Days Working

Key Requirements:

* Experience in Customer Support / Customer Service

* Preferred background in BFSI / FinTech / Loan / Credit Card / NBFC / Telecom

* Strong English communication (Mandatory)

* Good in inbound & outbound call handling

* Customer query / complaint resolution experience

* CRM / Email support knowledge preferred

Interested candidates can share CV / details.

LEAD THE DESIGN OF A WORLD WHERE EVERY ARTIST THRIVES 

Dream Stage is not just building a product. We’re designing a new creative economy — one where artists are respected, paid fairly, and empowered to grow. 

We’re looking for a design-first product leader who can take an idea from zero to one, then lead it to a hundred with clarity, empathy, and imagination. 

You’ll lead the experience layer of everything we build, making sure creators, curators, and partners all feel at home on our platform. 

This is not a product management role in the traditional sense. It’s a leadership opportunity for someone who lives at the intersection of systems, empathy, and storytelling. 

WHO ARE WE? 

We are Dream Stage, India’s first truly happy company focused on creative freedom, emotional growth, and community-based living. As of now, we are an early-stage startup with 3 members. 

We believe when people feel safe, seen, and celebrated, they thrive. We’re building a space where careers feel like art, growth feels like joy, and work feels like home. 

This is not just another job. This is a chance to help shape a cultural movement that makes people feel alive, connected, and deeply purposeful. 

WHAT YOU’LL DO 

• Own and shape the full product roadmap and user journeys 
• Conduct user interviews and translate insights into usable flows 
• Design MVP prototypes and run quick test cycles 
• Collaborate with backend and frontend teams to bring features to life 
• Create intuitive, beautiful interfaces that reduce friction and enhance joy 
• Champion a product culture rooted in empathy, speed, and design intelligence 

WHAT WE'RE LOOKING FOR 

• 1 to 4 years of experience in product, design, or UX leadership 
• Data Analytics skills are must as understanding the market is essential for developing a product with the right product–market fit 
• Mastery in Figma, wireframing, design systems, and UX writing 
• Proven ability to lead a product from MVP to active users 
• A calm, structured thinker who can simplify complexity into elegance 
• Deep intuition for what makes a great product experience 

Lead Generation & Sales

·        Identify and approach potential clients through cold calling, field visits, networking, and digital outreach.

·        Present and pitch our QR code solutions to local businesses, retailers, service providers, and event organizers.

Product Promotion

·        Conduct product demos and presentations to explain the benefits of our smart QR code system.

·        Educate clients on how Google reviews and digital engagement can enhance their business visibility and credibility.

Customer Relationship Management

·        Build and nurture relationships with new and existing customers.

·        Handle customer inquiries, provide support, and resolve issues to ensure a positive client experience.

Campaign Execution

·        Plan and implement local marketing campaigns to drive product awareness and adoption.

·        Represent company at events, exhibitions, and community forums.

Sales Reporting & CRM

·        Track personal sales performance against targets.

·        Maintain accurate customer data and interactions in CRM tools.

·        Submit regular activity and performance reports to management.

Market Feedback

·        Stay updated on competitor offerings, industry trends, and customer preferences.

·        Share insights with the product and marketing teams to help improve offerings

Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on market analysis, customer feedback, and business goals.   

Conduct thorough market research and competitive analysis to identify opportunities and inform product strategy.   

Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.   

Write clear and concise product requirements documents (PRDs) and user stories.

Collaborate with engineering and design teams to ensure timely and high-quality product delivery.   

Communicate product vision and strategy to stakeholders at all levels of the organization.

Manage the product lifecycle from ideation to launch and beyond.

Lead and mentor junior product managers (if applicable).

Work with customer support and sales to gather and utilize customer feed back.

Use data driven decisions to improve product performance.

Excellent skills in writing about complex technical and business subjects to a variety of audiences.

ü  Be able to think like a user and create intuitive documentation as and when needed to create succinct documentation

ü  Be able to understand product thoroughly and interact with developers

ü  Ability to interact with different business groups and scope documentation assignments.

ü  Preferable exposure to eCommerce / Retail Analytics

ü  Precise documentation and clear communication skills

ü  Experience in API documentation is an added bonus

Skills and Experience

ü  Experience in content review and localization

ü  Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines

ü  Experience with content management systems like Wordpress 

ü  Experience working in an Agile content development environment

ü  Experience in editorial/peer review

ü  Knowledge about eCommerce tools and plugins will be an advantage

This role demands taking care of the following from our Gurugram Office.

Responsibilities:

• Design and build advanced applications for the iOS platform

• Collaborate with cross-functional teams to define, design, and ship new features

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Work on bug fixing and improving application performance

• Continuously learn and stay updated with iOS platform updates and new technologies

Qualifications we seek in you!

Minimum Qualifications:

• 3+ years of experience in iOS development

• Proficient in SwiftUI and Objective-C

• Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

Preferred Qualifications/ Skills

• Experience with offline storage, threading, and performance tuning

• Familiarity with RESTful APIs to connect iOS applications to back-end services

• Knowledge of other web technologies and UI/UX standards

• Understanding of Apple's design principles and interface guidelines

• Experience with Git or other version control systems

• Strong problem-solving and analytical skills

• Bachelor's degree in Computer Science, Engineering or a related field is preferred but not required

• Design and document all in-house and client policies, procedures and systems.
• Deploy an HRMS / HRIS system for entire organisation.
• Assist in recruiting the new teams.
• Assist in the development of new HR products and services.

• Formulate strategic and practical plans, and provide advice to clients and employees to address daily issues, and HR matters.
• Conduct research (data collection, surveys etc.) to identify the root cause. Develop and implement HR policies, systems and processes or make modifications to address issues.
• Promote HR programs to create an efficient and conflict-free workplace.
• Devise plans and techniques to drive change and culture management.
• Select and implement suitable HR technology.
• Administer compensation and benefit plans.
• Refurbish knowledge of advancements in the field and present new ideas.

• Conduct recruiting, onboarding, training, off-boarding, and management of personnel.
• Approach, communicate and recruit talent through social networking, job search and portfolio websites.
• Maintain recruitment database, keep track of internal and external job applicants, and respond to speculative recruitment enquiries.

• Initiate and lead human resource programs and projects
• Coordinate Employee Relations and Engagement activities, including rewards and recognition.
• Organize training & development initiatives
• Handle all leave of absence requests from start to finish.
• Maintain employee files and records in electronic and paper form
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Motivating, developing, and directing people as they work. Identifying the best people for the job.
• Undertake tasks around performance management.
• Ensure compliance with labor regulations

• Years of Relevant Experience 3+ years of proven experience as an HR Generalist / Consultant
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experience in project management preferably HR related.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• An analytical mind with problem-solving abilities
• Desire to work as a team with a results driven approach
• Should adhere to strict confidentiality in maintaining all company and client data.

• Excellent communication, interpersonal and consulting skills
• Ability to strategise and formulate business plans

•  
• In-depth knowledge of HR principles, functions, methods and best practices
• Good knowledge of employment/labor laws
• Understanding of research methods and analysis.