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Business Research & Support Specialist

Business Research & Support Specialist

at TransFi

DP
Posted by Sid R
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Mysore, Bengaluru (Bangalore)
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0 - 5 yrs
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₹2L - ₹6L / yr
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Full time
Skills
Technical support
Customer Support
Business Analysis
Competitor Analysis
Market Research
  • 1. Take Prospects from intial contact phase to qualified phase
  • 2. Market research and competition analysis
  • 3. Respond quickly to assigned qualified leads.
  • 5. Ability to understand technical solutions sales cycle and articulate the same to CIO/ Buyer over Call/ Meeting.
  • 6. Go getter and very strong interpersonal skills.
Read more

About TransFi

Founded
2022
Type
Size
Stage
Raised funding
About
Seamless crypto on & off ramping - Give your users the simplest, fastest, and easiest crypto buying and selling experience.
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  • Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
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  • Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
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  • Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
  • Excellent verbal and written communication skills.


Skill Sets

  • Agile Methodologies
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  • Project Management
  • Business Analysis
  • Requirement Gathering
  • Wireframes
  • Work Breakdown Structure
  • Team Management
Qualification/Experience Required

The ideal candidate will be an inspiring and confident team player with:

  • Bachelors or Masters Degree in Management (desirable)
  • Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)


About Thence

Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.

Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.

Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.

With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.

Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.

We are a Clutch.co Global Top 15 UI/UX Design Agency.

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UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab

Please check about the company, our work and culture at  www.thence.co

Why Thence
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  • Accelerated learning environment amongst talented team members
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  • Perks & Employee friendly policies
  • End- to-end Ownership given to team members
 
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