Salesforce Business Analyst

Salesforce Administrator / Developer

Chennai, India (Perungudi, OMR) – Work From Office

Experience: 3+ Years | Employment Type: Full-Time | Location: Chennai (Perungudi, OMR)

Job Summary

We're looking for a Salesforce Administrator / Developer with 3+ years of hands-on experience to support and enhance Salesforce solutions for our customers. This is a hybrid role spanning Salesforce administration, development, application support, troubleshooting, and delivery.

The ideal candidate is comfortable working directly with customer stakeholders — understanding business requirements, resolving application issues, and delivering Salesforce solutions end to end.

Key Responsibilities

• Provide Salesforce application support and troubleshoot customer issues and defects.
• Perform Salesforce administration — users, security, objects, fields, validation rules, reports, dashboards, and data management.
• Build and maintain Salesforce automation using Flow.
• Develop and maintain Apex classes, triggers, and other custom Salesforce solutions as required.
• Analyze business requirements and translate them into effective, scalable Salesforce solutions.
• Own development, unit testing, UAT support, deployment, and post-deployment validation.
• Partner directly with customer stakeholders to diagnose issues, provide technical guidance, and communicate solutions clearly.
• Maintain accurate technical and support documentation.
• Identify recurring issues and proactively recommend improvements to system functionality and processes.

Required Skills

• 3+ years of hands-on Salesforce Administration and/or Development experience.
• Strong Salesforce administration and configuration knowledge.
• Hands-on experience with Flow and Salesforce automation.
• Working knowledge of Apex development.
• Proven ability to troubleshoot Salesforce application issues and identify root causes.
• Solid understanding of Salesforce deployment and testing processes.
• Strong analytical, problem-solving, and communication skills.
• Comfortable working independently and directly with customers.
• Salesforce and ERP knowledge is mandatory

Preferred Qualifications

• Salesforce Administrator or Platform Developer certification.
• Experience with Sales Cloud and/or Service Cloud.
• Experience with LWC, integrations, APIs, or Salesforce deployment tools.
• Experience supporting enterprise applications or ERP systems.

Kindly request candidates without Salesforce and ERP knowledge to refrain from applying.

We are hiring a Business Analyst to turn business needs into clear requirements for our product and engineering teams.

Responsibilities

• Gather requirements from stakeholders
• Write BRDs, user stories and acceptance criteria
• Map current and future processes
• Support UAT and track delivery in JIRA

Requirements

• 1+ years as a Business Analyst
• Strong documentation and communication skills
• Basic SQL is a plus

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Key Responsibilities –

• Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows. 
• Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency. 
• Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT). 
• Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users. 
• Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance. 
• Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics. 

Required Qualifications 

• A degree in a relevant field like Computer Science or Information Technology.
• Proven experience in implementing and configuring ServiceNow solutions.

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance 

Job Title: Technical Business Analyst| B2B

Work Location: Work from Home

Job Type: Full-time

Experience: 1+ year

Company Location : Work from Home

Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Skills:

• Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
• Strong understanding of business processes and requirement gathering
• Excellent communication and stakeholder management skills.
• Experience with Agile methodologies is a plus.

About Us:

Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.

Job Overview

We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.

What You Will Be Doing:

• Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
• Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
• Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
• Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
• Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
• Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.

Benefits of Working with MCS:

• Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
• Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
• Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
• Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
• Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.

Ready to start your journey as a Business Analyst? Apply Now!

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website:

https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Position: Salesforce Developer

Location: Pune/Indore (Hybrid)

CTC Range: As per market standard

Experience: 5+ Years

Job Summary

We are seeking a skilled Salesforce Developer to design, develop, customize, and maintain Salesforce applications. The ideal candidate should have hands-on experience with Salesforce platform development, Lightning technologies, Apex, integrations, and best practices while collaborating closely with business stakeholders and cross-functional teams.

Key Responsibilities

• Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and SOQL/SOSL.
• Configure Salesforce Sales Cloud and Service Cloud based on business requirements
• Develop scalable custom applications, workflows, validation rules, approval processes, Flows, and Process Builder automation
• Build and consume REST/SOAP APIs for integrations with external enterprise applications
• Perform code reviews, unit testing, deployment, and production support
• Troubleshoot application issues and optimize system performance
• Work closely with Business Analysts, Architects, QA teams, and stakeholders during the SDLC
• Participate in Agile ceremonies including sprint planning, estimation, and retrospectives
• Maintain technical documentation and ensure adherence to Salesforce best practices

Required Skills

• 4–8 years of Salesforce development experience
• Strong expertise in:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL/SOSL
• Salesforce Flows
• Experience with REST and SOAP API integrations
• Knowledge of Salesforce deployment tools such as:
• Change Sets
• Salesforce DX (SFDX)
• VS Code
• Git
• Experience with CI/CD pipelines
• Strong understanding of Salesforce security model, sharing rules, profiles, roles, and permission sets
• Good knowledge of governor limits and platform optimization

Benefits:

• Flexible schedule
• Provident Fund

Application Question(s):

• 5+ Years in Salesforce development with integration focused approch or DO NOT APPLY
• Max notice period 30 days, If higher DO NOT APPLY****
• MAX budget 20 LPA if more then DO NOT APPLY
• Minimum 60% throughout your acedemics (10, 12 and Graduation) or DO NOT APPLY
• Must be staying Pune or Indore or DO NOT APPLY

Work Location: In person

We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.

The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.

The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

🚨 Hiring: Salesforce Developer

Experience: 3–5 Years

Location: Bangalore | Hyderabad | Chennai | Mumbai | Pune | Ahmedabad

Work Mode: Hybrid – 2 Days Work From Office Mandatory

Contract: 6 Months

Notice Period: Immediate Joiners Preferred

Shift: 2 PM – 11 PM IST

Interview: 1 Round In-Person Interview Mandatory

Role Summary

We are looking for a Salesforce Developer with strong hands-on experience on the Salesforce Platform. The ideal candidate should have solid Salesforce fundamentals, be a quick learner, self-driven, and able to contribute independently with minimal supervision.

The role will be responsible for delivering scalable and maintainable Salesforce solutions for the Prism project.

Required Technical Skills

• Strong experience in Salesforce Platform Development

• 2+ years hands-on Salesforce Platform experience

• Lightning Web Components (LWC)

• Apex – Classes, Triggers, Batch Apex, Queueable Apex

• JavaScript

• Java – good understanding of OOP concepts

• Salesforce Data Model

• SOQL / SOSL

• Governor Limits and Performance Optimization

• Salesforce Security – Profiles, Permission Sets, Sharing Rules

• Salesforce Integrations and APIs are a plus

Key Responsibilities

• Design, develop, and enhance Salesforce solutions using LWC and Apex

• Build reusable and scalable components following Salesforce best practices

• Collaborate with functional teams to understand business requirements and translate them into technical solutions

• Perform unit testing, debugging, and code reviews

• Participate actively in Sprint activities and deliver tasks independently

• Quickly learn new Salesforce features, business processes, and platform enhancements

• Identify issues proactively and suggest improvements

• Work independently with minimal supervision

• Troubleshoot technical issues and optimize Salesforce solutions

• Maintain ownership of assigned tasks and deliver within timelines

Required Soft Skills

• Quick learner with a positive and driven attitude

• Strong problem-solving and analytical skills

• Good communication and collaboration skills

• Ability to work independently

• Strong ownership mindset

• Commitment to delivery timelines