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operation executive - E Learning Industry
operation executive - E Learning Industry
learners point.org's logo

operation executive - E Learning Industry

Partha Sarathy's profile picture
Posted by Partha Sarathy
1 - 6 yrs
₹4L - ₹4.9L / yr
Bengaluru (Bangalore)
Skills
Operations management
Operational Support
Customer Service & Issue Resolution
Data management
Cross-Functional Coordination
Reporting & Analytics
Onboarding & Training
Technical Aptitude
Organizational & Multitasking Skills
Communication & Interpersonal Skills
Digital & Recruitment Tools
Proactive & Self-Driven

Job Title: Operations Executive

Location: Bangalore

Experience: 2-6 Years

About the Role

We are seeking a proactive and detail-oriented Operations Executive to join our growing EdTech organization. The ideal candidate will play a key role in ensuring smooth day-to-day operations, supporting multiple teams, and contributing to overall organizational efficiency.

Key Responsibilities

  • Provide day-to-day operational support across product, sales, and customer support teams.
  • Monitor, track, and report operational metrics and KPIs to optimize processes.
  • Assist in resolving customer issues and escalations to ensure high satisfaction.
  • Manage and maintain accurate databases related to students, courses, and operational activities.
  • Support onboarding of students and ensure smooth service delivery.
  • Collaborate with the product team to resolve content or technical issues.
  • Assist in training new team members on operational procedures and best practices.
  • Prepare weekly and monthly reports on operational efficiency, team performance, and customer feedback.

Experience & Skills Required

  • 2+ years of experience, preferably in Education, IT training, certifications, or professional skill development industry.
  • Highly organized with strong multitasking abilities.
  • Self-driven, proactive, and detail-oriented.
  • Excellent communication and interpersonal skills.
  • Knowledge of Learning Management Systems (LMS) and technical troubleshooting.
  • Familiarity with job portals, social media, and digital tools for recruitment and operational support.

Why Join Us?

  • Be part of a dynamic and supportive team in a fast-growing EdTech company.
  • Opportunities for professional growth and career advancement.
  • Competitive salary and benefits package.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About learners point.org

Founded :
2001
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

N/A

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Learners Point Academy was founded in the year 2001. It is a training institute located in Dubai that offers career coaching and corporate training. They are known for providing customized training solutions to both individuals and corporations, focusing on building skills for success in today's competitive environment

Company social profiles

N/A

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