
Sr. Operations Manager || Night Shift
We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.
Key Responsibilities:
- Ensure all systems operate smoothly and align with our quality standards.
- Maximize the efficiency of all business procedures.
- Establish production KPIs and conduct quality assessments.
- Monitor daily operations and address potential issues when they arise.
- Build processes that meet our business objectives and ensure compliance.
- Coordinate with the HR department to ensure our hiring plans meet our business needs.
Requirements:
- Previous experience as a Business Operations Manager or in a similar role
- Good knowledge of operations management
- Experience with forecasting models
- Experience with databases and project management software is preferable
- The ability to interpret financial data and allocate budgets will be an added advantage
- Exceptional communication skills
- Demonstrate strong team management and mentorship skills

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Responsibilities include:
Leading with the marketing team to understand design requirements and objectives.
Creating visually appealing graphics for various platforms, including social media, website, presentations, and print materials.
Developing unique design concepts that convey our brand's personality and value proposition.
Designing graphics for B2B campaigns that effectively communicate key messages.
Maintaining brand consistency across all visual assets.
Creating motion graphics and video content, if experienced, to enhance storytelling and engagement.
Managing multiple design projects simultaneously and delivering high-quality designs within deadlines. Staying updated with design trends, industry best practices, and incorporating innovative ideas into your work.
Qualifications and Experience:
2-4 years of proven experience in graphic design roles.
Strong portfolio showcasing a diverse range of design projects for both B2B and B2C brands.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft Powerpoint and other relevant design tools.
Excellent understanding of design principles, typography, color theory, and layout.
Good communication skills to effectively interpret design briefs and collaborate with cross-functional teams.
Experience in motion graphics or video editing is a plus.
Knowledge of UI/UX design principles is beneficial but not mandatory.
Attributes and Skills:
Creative mindset with a keen eye for detail.
Ability to think conceptually and translate ideas into visually appealing designs.
Strong organizational and time management skills to handle multiple projects and meet deadlines.
Adaptability to work in a fast-paced environment with evolving design requirements.
Collaborative approach, open to feedback, and willing to iterate on designs based on input.
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Impact In This Role
Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.
You will report to the Director of IT Engineering
What You’ll Be Doing
- Interface with Business Analysts and Stakeholders to understand & clarify requirements
- Develop technical design for solutions Development
- Implement high quality, scalable solutions following best practices, including configuration and code.
- Deploy solutions and code using automated deployment tools
- Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
- Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
- Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
- Identify opportunities for process improvements, mentor and support other developers/team members as needed.
- Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
Desired Traits
- 8-10 years of experience in Salesforce development
- Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
- Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
- Experienced in designing and implementing custom solutions that align with business needs.
- Strong knowledge of Salesforce data modeling, reporting, and database design.
- Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
- Strong unit testing, functional testing and debugging skills
- Strong understanding of best practices
- Active Salesforce Certifications are desirable.
- Experience in Mulesoft is a plus
- Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
Interested in learning more? We look forward to hearing from you soon.
We are looking for someone to be responsible for the development and maintenance of Salesforce applications. Your primary focus will be custom Salesforce development and integration with third-party services. You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Ensure the best possible quality of the application
- Take ownership of project work and developing client relationships (should be a confident self-starter)
- Identify bugs and align with requirements during debugging
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Test bug fixes to make sure they work as per requirements, then deploy them to production
Skills and Qualifications
- Apex development
- Should have worked with an editor such as MavensMate or Eclipse for force.com
- Visualforce page development
- Ability to communicate with customers and provide consultation on Salesforce solutions
- Good problem-solving skills and ability to give optimal solutions
- Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
- Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
- Education: BEng (IT, CE, CS, or EC), BSc, MSc (CS), BCA, or MCA
- Certification: Any Salesforce certification would be a plus point.



Location: Chennai
Requirements:
Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs


- A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position.
- Ability to adapt, change and grow quickly as we scale the organization
- Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
- Minimum 5 years of experience in writing excellent Javascript; all standards-compliant, cross-browser and cross-device.
- Strong experience with React and/or Angular and willingness and interest in learning more about both Angular and React.
- Good understanding of building shared UI components and test-driven development. plus a sharp eye for design and UX details.
- You share your ideas and continuously improve yourself and the team around you
- Strong communication skills, high integrity, and great attention to detail
You’ll get to work with:
- React / Angular / WebComponents / Vue.js TypeScript
- ELK, Jaeger, Prometheus & Grafana
- Microservices architecture
- Cypress / Jest / Cucumber.js
- CircleCI
What we offer
- We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.
Some of the highlights of the package include:
- Strong technical culture of continuous innovation and improvement
- Chance to become a shareholder of Gelato!
- Flexible festive holidays, swap days off according to your values and beliefs.
- Work at one of our hub city offices or even remotely
- And much much more!

We are an online private tutoring service with a dedicated team of experienced tutors from around the world. We were founded in 2014 to meet the growing need of students for non-traditional classroom learning. We emphasize self-discovery, and focus on transformational and independent learning.
Our teaching methods are custom-designed for the specific needs of our students. We offer 1-on-1 online tutoring delivered on our proprietary MySchoolPage Tutoring System- (MTS). Based on the latest cognitive theories for delivering online learning, the system consists of a highly interactive whiteboard and other multimedia tools. This enables students in virtual classrooms to write, speak, draw or discuss lessons.
We're passionate about education as a means of understanding in our world, which in turn propels our motivation to teach.
Responsibilities and Duties
1. Proficiency in Python, NodeJS, React JS, React Native
2. Strong understanding of basic data structures and algorithms.
3. Code in a variety of programming languages like Go, Java, C, Erlang. . You name it and embrace the right tool for the right job.
4. Exposure to AWS - Lambda is desirable.
5. Collaborate on system reliability, architecture and code quality
6. Good at applying right algorithms at the right place
7. Quickly adapt to the technology changes.
Required Experience, Skills and Qualifications
1. Experience as Full Stack developer 3 to 5 years.
2. Experienced with common API authentication methods like OAuth, JWT, etc.
3. Java server side frameworks(Like Spring, Hibernate)
4. know how to architecture and implement the systems and services to scale 1000x.
5. Should be able to handle REST or SOAP services.
6. Deal with Apache Kafka and Apache Spark.
7. Know the servers (AWS or Droplet or Kubernets whatever which work is better).
8. Good written and oral communication skills.
9. Should be a team player with a mind-set that is inclined towards innovation and bringing a difference
10. Must respect diverse culture and believe in technology as a process enabler
11. Should know or have inclination towards learning new techniques and tools for websites.
Location: Bangalore. Currently employees would be requested to work from home due to the Covid situation, but can be asked to come to office for meetings. Hence it is imperative for the selected employee to be physically located in Bangalore. In case, the candidate is not located in Bangalore, they should consider relocation to the city once Covid situation improves.
Immediate Joiners Required.



