Technical Support Engineer

Hi,

Were thrilled to announce our paid internship programs across multiple departments an excellent opportunity to gain hands-on experience, professional mentorship, and real-world exposure in a dynamic startup environment.

Internship Details:

• Duration: 12 months
• Stipend: 3,000 per month
• Mode: Work From Home (Pan India)
• Work Timing: 7.00 AM to 4.00 PM (IST)

Why Join Our Internship Program?

Our internship is designed to help you grow faster, work smarter, and build skills that set you apart in your career.

1. Accelerated Learning & Growth

• Hands-on Experience: Work on real projects from day one no routine tasks, only meaningful work that contributes to building new ventures.
• Diverse Exposure: Gain experience across market research, product development, marketing, sales, and operations.
• Mentorship: Learn directly from experienced entrepreneurs and industry professionals.
• Rapid Growth: Adapt to challenges, learn quickly, and develop business acumen in a fast-paced environment.

2. Entrepreneurial Mindset

• Learn to identify opportunities, solve problems creatively, and embrace innovation.
• Develop agility and adaptability — key traits for startup success.
• Build confidence in taking initiative and leading projects.

3. Impact & Ownership

• Your work directly shapes live projects and business outcomes.
• Take full ownership and see your ideas come to life.
• Be part of building something new and meaningful.

4. Networking & Future Opportunities

• Connect with entrepreneurs, investors, and professionals.
• Add a unique, impactful experience to your resume.
• High-performing interns may be offered full-time roles post-program.

We’re building a suite of SaaS products for WordPress professionals—each with a clear product-market fit and the potential to become a $100M+ business. As we grow, we need engineers who go beyond feature delivery. We’re looking for someone who wants to build enduring systems, make practical decisions, and help us ship great products with high velocity.

What You’ll Do

• Work with product, design, and support teams to turn real customer problems into thoughtful, scalable solutions.
• Design and build robust backend systems, services, and APIs that prioritize long-term maintainability and performance.
• Use AI-assisted tooling (where appropriate) to explore solution trees, accelerate development, and reduce toil.
• Improve velocity across the team by building reusable tools, abstractions, and internal workflows—not just shipping isolated features.
• Dig into problems deeply—whether it's debugging a performance issue, streamlining a process, or questioning a product assumption.
• Document your decisions clearly and communicate trade-offs with both technical and non-technical stakeholders.

What Makes You a Strong Fit

• You’ve built and maintained real-world software systems, ideally at meaningful scale or complexity.
• You think in systems and second-order effects—not just in ticket-by-ticket outputs.
• You prefer well-reasoned defaults over overengineering.
• You take ownership—not just of code, but of the outcomes it enables.
• You work cleanly, write clear code, and make life easier for those who come after you.
• You’re curious about the why, not just the what—and you’re comfortable contributing to product discussions.

Bonus if You Have Experience With

• Building tools or workflows that accelerate other developers.
• Working with AI coding tools and integrating them meaningfully into your workflow.
• Building for SaaS products, especially those with large user bases or self-serve motions.
• Working in small, fast-moving product teams with a high bar for ownership.

Why Join Us

• A small team that values craftsmanship, curiosity, and momentum.
• A product-driven culture where engineering decisions are informed by customer outcomes.
• A chance to work on multiple zero-to-one opportunities with strong PMF.
• No vanity perks—just meaningful work with people who care.

The responsibilities would include, but not be limited to, the following:

Financial Reporting: You will be providing timely and accurate financial reporting to management together with strategic insights on the company s financial position. 

Accounting Systems and Processes - Understanding requirements, identifying, evaluating and implementing the most suitable accounting system/ tools needed to support the accounting needs of the organization

Implementing best in class accounting practices and Internal Control procedures considering:

• Accounts Payables - Purchase to Procurement Cycle & Policies, SOPs and SLAs
• Accounts Receivables - Billing Processes and Systems to raise timely invoices and perform ageing analysis
• Revenue and Cash Reconciliations and suggesting and implementing SOPs and SLAs

Financial Closure - Ensure timely and accurate monthly closures. Consistent analyzing of financial data and presenting financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress, changes and keep senior leadership abreast of the financial status;

Audit - Ensure timely year end financial closures – Statutory, Tax and IFC. Handle end to end audit process and ensure timely completion of audits

Compliances and knowledge - Understand the applicability and ensure compliance with all the relevant statutes impacting the company. Keep abreast with all regulations impacting the companies accounting, compliance and reporting requirements as well as those impacting the company’s operations. Understanding of Income Tax, GST, imports and exports, FDI Regulation, Companies Act, and other tax regulations

Automation - Identify and implement processes to automate all routine repetitive tasks.

Assisting leadership in the annual budgeting and planning process; administering and reviewing all financial plans and comparing to actual results with a view to identifying, explaining and correcting variances as appropriate;  

 Leveraging strengths of the finance team members; providing clarity on the roles and responsibilities; developing and implementing training programmes to maximize and help them reach optimal individual and organizational goals; 

Responsibilities:

• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems Proof read and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Designs and implements Adobe Experience Manager solutions
• Performs role of subject matter expert for Adobe Experience Manager
• Contribute to all phases of the development lifecycle and understand the entire software development process from design to development to deployment to maintenance.
• Quickly learns and designs integrations with various marketing technologies
• Communicates both to non-technical clients and technical development teams
• Understanding of cross-browser compatibility issues and approaches
• Excellent written and oral communication skills
• Technical proficiency to accurately document code
• Require minimal supervision and provide oversight for assigned projects
• Prepare proposals and time estimates for future work
• Schedules work to meet completion dates and technical specifications

Qualifications:

• 2+ years of professional hands-on AEM Software Development experience and experience building sites using AEM 6.4+
• Experience working with an Agile methodology and iterative development.
• Nice to have experience with practices such as unit testing, static analysis, and build automation.
• Ability to quickly understand business and technical context in diverse customer environments.
• "Embrace the Unknown" ability - Desire to continually learn and explore new tools, concepts and ideas and then share them with the rest of the team
• Experience with AEM as a Cloud Service is beneficial

You’ll be joining the engineering team responsible for delivering SaaS and on-premise solutions that orchestrate case data workflows and provide data driven legal insights for our clients. You will be leading the development, maintenance and scaling of our strategic initiatives - using a variety of distributed systems and cloud-technology stacks, driving our next level of growth. As an early member of our small team, you will have ample opportunity to lead and scale the product and the team. 

Responsibilities

• Work with product management to understand customers' case data workflows to translate their pain points to requirements.
• Gain a solid understanding of customer backend pipelines and integration surfaces.
• Breakdown large projects into potentially shippable incremental units within a timeframe.
• Understand the current system architecture and design sub systems.
• Be hands-on and build end-to-end new features and support existing features.
• Engage in all stages of the product development life cycle.
• Adopt a customer-centric and iterative mindset.
• Promote engineering best practices such as API design standards, coding standards, code test coverage, code reviews, CI/CD, and documentation.
• Work with lead engineers and mentor junior engineers to deliver on large initiatives.
• Our tech stack is varied - you will start with Ruby/Rails, JavaScript/React, Postgres, Redis, Sidekiq, Heroku, AWS, and more.

Required Skills: 

• Exposure to a variety of stacks building SaaS platforms and/or on-premise solutions.
• Experience with building sub-systems or services in a distributed system.
• Exposure to one or more backend architectures such as event-driven, micro services, and cloud architectures.
• Experience troubleshooting performance and/or scale issues.
• Strong in RDBMS and/or NoSQL databases.
• Proficient in one or more scripting languages - experience in Ruby/Rails and JavaScript/React is a plus.
• Strong in data structures, algorithms, object-oriented programming, and design patterns.
• Ability to effectively communicate and collaborate with both technical and nontechnical team members.
• Prior experience in the legal tech industry is a plus.

Years of Experience : 5+ years

Educational Qualification: BE or BCA or MCA OR Msc IT

• Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

• • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
• Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing.