Technical Support Engineer

Position: Manager/Sr.Manager - Ticketing & Visa Operations 

Oversee and ensure the seamless issuance of tickets and efficient visa processing within the defined TAT. Execute all requests with strict adherence to SOPs, maintaining accuracy and professionalism. Proactively identify and capitalize on upselling opportunities, such as ancillary services, to maximize revenue while delivering exceptional service quality. 

Roles and Responsibilities- 

• Manage and oversee the operational activities of the corporate travel department, ensuring smooth and efficient service delivery. 
• Utilize GDS software (Galileo/Amadeus) to handle air ticketing for both international and domestic travel. 
• Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service. 
• Coordinate and book flights and other travel arrangements according to client preferences and budgetary constraints. 
• Ensure compliance with corporate travel policies and negotiate favorable rates with airlines and other travel suppliers. 
• Stay updated on industry trends, airline regulations and travel-related technology to provide the most up-to-date information to clients. 
• Assist clients with visa processing requirements, providing basic knowledge and guidance throughout the application process. 
• Handle and resolve any issues or complaints related to travel bookings, ensuring customer satisfaction and retention. 
• Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts. 
• Monitor and analyze travel data and expenses, identifying cost-saving opportunities and providing reports to management. 
• Train and mentor team members, ensuring their professional development and adherence to company standards. 
• Develop and maintain strong relationships with travel suppliers, negotiating contracts and ensuring the best possible service for clients. 
• Keep track of travel industry regulations, including travel advisories, visa requirements, and safety protocols and communicate them to clients and team members
• Required skills & Qualifications: 
• Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus). 
• In-depth knowledge of international and domestic travel booking processes, including flight, hotel, and car rental reservations. 
• Familiarity with visa processing procedures and basic knowledge of visa requirements. 
• Excellent customer service skills and the ability to handle corporate clients' travel needs with professionalism and efficiency. 
• Strong negotiation and relationship-building skills to secure favorable rates and services from travel suppliers. 
• Attention to detail and the ability to multitask in a fast-paced environment. 
• Ability to lead and motivate the team. 
• Excellent communication and interpersonal skills to effectively collaborate with clients, team members, and travel suppliers. 
• A keen eye on details for accuracy. 
• Strong work ethics. 
• Knowledge of travel industry regulations, including airline policies, travel advisories, and safety protocols. 
• Bachelor's degree in Tourism, or a related field as well as IATA Certification.
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Working Days

6 days working

Working Timings

10am-7 pm

Who We Are

At Airtribe, we’re reimagining the way professionals upskill and grow. Our platform brings together expert-led education and community-based learning, shifting the focus from passive to active learning. With live, workshop-style sessions and direct access to top instructors from industry-leading companies like Gojek, Razorpay, Uber, Coinbase, Microsoft, Meta, and more, we’re empowering professionals to accelerate their careers.

We’ve already supported 5000+ learners, and with strong backing from prominent VCs and angels such as Better Capital, 640 Ventures, and Kunal Shah, we’re growing rapidly. If you’re ready to be part of this exciting journey, we’d love to have you on board. 

What You’ll Do

 Engage and Inspire:

• Connect with potential learners, answering their queries and sharing the value of our programs.
• Help them make informed decisions by matching their goals with our offerings.

 Lead the Way:

• Follow up with leads promptly, maintaining a positive and engaging tone throughout the admissions journey.

 Build Relationships:

• Establish meaningful connections with prospects, understanding their aspirations and guiding them towards the right programs.

 Share Insights:

• Capture valuable feedback during interactions and collaborate with our marketing team to refine campaigns.

 Stay Organized:

• Maintain accurate records of your interactions in our systems to ensure seamless communication and tracking.

 Network and Expand:

• Represent Airtribe at networking events, fostering connections with potential prospects.

 Consultative Selling:

• Focus on understanding learners’ needs and offering consultative solutions rather than pushy sales tactics.

What You Bring

• Excellent verbal and written communication skills to articulate ideas clearly and connect effectively.
• A proven track record in business development or sales (experience in product selling is a plus).
• The ability to build and maintain relationships with prospects and internal teams.
• Confidence in delivering impactful presentations and explaining the benefits of our programs.
• Self-motivation and adaptability to thrive in a dynamic startup environment.
• Strong organizational skills with keen attention to detail.
• Familiarity with tools like Microsoft Office, Google Sheets, and CRMs.
• Prior experience or internships in business development or sales is a bonus.

Why Join Us?

• Competitive Salary & Incentives
• Opportunities for Professional Growth
• Collaborative and Dynamic Work Culture
• Comprehensive Medical Insurance
• Join us in shaping the future of upskilling and making a real impact. 

#BusinessDevelopment #Hiring #JoinAirtribe #SalesJobs

Are you ready to wield your programming prowess to revolutionize the realm of healthcare, directly impacting lives and shaping the future?

basys.ai, a trailblazer in healthcare technology, is on the lookout for a seasoned Senior Software Development Engineer (SDE II) to join our dynamic team. If you have 3-5 years of hands-on experience and a hunger for innovation, this is your golden ticket to make a real difference!

Job Responsibility:

• Ability to effectively pitch Company's offerings in AdTech space among Brands / Advertisers (app companies) and Digital Media Agencies at multiple levels.
• Build and maintain client relationships with both new and existing clients and provide solutions with effective customer satisfaction & business upsell
• Identify and build active sales pipeline to work upon and convert them to achieve a quarterly / half yearly sales target.
• Meet & Exceed Sales / Revenue Target (Quarterly and Half-Yearly)
• Work closely with cross functional teams and use collaborative problem-solving skills.

Job Requirements:

• Minimum 4 years of relevant Sales experience in Digital Ad / AdTech space in US/RU/CA/UK/UAE/SA/JP/KR markets.
• Self-starter with ability to develop/suggest on the spot customized solutions and bag orders.
• Prior earned strong network / contacts among Advertisers (app companies) / Digital Media Agencies
• Knowledge of Mobile App Campaigns Ecosystem (CPI /CPR/ CPT/ CPL/CPC etc)        
• Excellent English Communications skills – written & verbal.

• Understand fundamental design principles and best practices for developing backend servers and web applications  Gather requirements, scope functionality, estimate and translate those requirements into solutions.  
• Implement and integrate software features as per requirements. 
•  Deliver across the entire app life cycle.
•   Work in a product creation project and/or technology project with implementation or integration responsibilities, Improve an existing code base, if required, and ability to read source code to understand data flow and origin
• Design effective data storage for the task at hand and know how to optimize query performance along the way.  
• Follow an agile methodology of development and delivery  
• Strictly adhere to coding standards and internal practices; must be able to conduct review code  Mentor and possibly lead junior developers  
• Contribute towards innovation  Performance optimization of apps 
•  Explain technologies and solutions to technical and non-technical stakeholders  
• Diagnose bugs and other issues in products  
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Must have / Good to have:

• 4+ years experience with Core Python development  Design and implementation of high-availability, and performant applications on Unix environment  
• Good with multithreading and data structures  
• Develop back-end components to improve responsiveness and overall performance  
• Familiarity with database design, integration wiht applications and python packaging.  Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations  
• Familiarity with functional testing and deployment automation frameworks  
• Experience in development for 3-4 production ready application using Python as programming language  
• Experience in writing unit test cases including positive and negative test cases 
•  Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity) 
•  Experience with Agile and DevOps methodology 
•  Very good problem-solving skills  
• Experience with Web technologies is a plus  
• Experience with ELK stack is a plus.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Key Responsibilities

• Day to day management and successful long-term relationships with different accounts.

• Experience in fronting client relationships directly

• Handling operations and client management
• End to end project management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Focusing on the strategic aspects of maintaining and growing long-term relationships.
• Establishing growth plans for teams and managed accounts
• Strategizing and executing campaigns for clients.
• Identifying prospective clients, establishing strategic partnerships and alliances
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

Preferred Requirements:

• 4-10 yrs RELEVANT experience 

• Must have worked with digital agencies managing social media marketing and performance marketing (preferable)

• Also willing to consider exceptionally talented folks from offline agencies

• Located in Bangalore and willing to travel to HSR layout

• Experience in fronting client relationships directly

• Experience in social media marketing (organic & paid)
• Experience in relationship management, strong verbal and written communications skills

Company Description

At Bungee Tech, we help retailers and brands meet customers everywhere and, on every occasion, they are in. We believe that accurate, high-quality data matched with compelling market insights empowers retailers and brands to keep their customers at the center of all innovation and value they are delivering. 

We provide a clear and complete omnichannel picture of their competitive landscape to retailers and brands. We collect billions of data points every day and multiple times in a day from publicly available sources. Using high-quality extraction, we uncover detailed information on products or services, which we automatically match, and then proactively track for price, promotion, and availability. Plus, anything we do not match helps to identify a new assortment opportunity.

Empowered with this unrivalled intelligence, we unlock compelling analytics and insights that once blended with verified partner data from trusted sources such as Nielsen, paints a complete, consolidated picture of the competitive landscape.

We are looking for a Big Data Engineer who will work on the collecting, storing, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.

You will also be responsible for integrating them with the architecture used in the company.

We're working on the future. If you are seeking an environment where you can drive innovation, If you want to apply state-of-the-art software technologies to solve real world problems, If you want the satisfaction of providing visible benefit to end-users in an iterative fast paced environment, this is your opportunity.

Responsibilities

As an experienced member of the team, in this role, you will:

• Contribute to evolving the technical direction of analytical Systems and play a critical role their design and development

• You will research, design and code, troubleshoot and support. What you create is also what you own.

• Develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces.

• Be able to broaden your technical skills and work in an environment that thrives on creativity, efficient execution, and product innovation.

BASIC QUALIFICATIONS

• Bachelor’s degree or higher in an analytical area such as Computer Science, Physics, Mathematics, Statistics, Engineering or similar.
• 5+ years relevant professional experience in Data Engineering and Business Intelligence
• 5+ years in with Advanced SQL (analytical functions), ETL, Data Warehousing.
• Strong knowledge of data warehousing concepts, including data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures, data modeling and performance tuning.
• Ability to effectively communicate with both business and technical teams.
• Excellent coding skills in Java, Python, C++, or equivalent object-oriented programming language
• Understanding of relational and non-relational databases and basic SQL
• Proficiency with at least one of these scripting languages: Perl / Python / Ruby / shell script

PREFERRED QUALIFICATIONS

• Experience with building data pipelines from application databases.
• Experience with AWS services - S3, Redshift, Spectrum, EMR, Glue, Athena, ELK etc.
• Experience working with Data Lakes.
• Experience providing technical leadership and mentor other engineers for the best practices on the data engineering space
• Sharp problem solving skills and ability to resolve ambiguous requirements
• Experience on working with Big Data
• Knowledge and experience on working with Hive and the Hadoop ecosystem
• Knowledge of Spark
• Experience working with Data Science teams

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Managing a project from conception to finish
• Performing application design, development and deployment
• Delivering high quality and maintainable code
• Collaborating with UX designers, technical team members and other stakeholders to translate business requirements into implementable code
• Enhancing and improving existing application

Desired Candidate Profile

• 8 to 10 years of software development experience
• Hands on experience in Angular 9+, TypeScript, JavaScript and JQuery
• Experience using Elastic search and MongoDB
• Ability to write optimized SQL Queries and Stored Procedures
• Good understanding of OOPs concepts
• Prior experience in Microsoft Azure platform and CI/CD implementation    

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Qualifications

• Bachelor's degree
• 1-5 years of experience in programming
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work