Technical Support Engineer

EXP- 8 to 12 years

time : 9 Am To 7 PM

Job Description:

Overall 6+ years of experience with 2+ years of experience with Vlocity implementation

Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows

Experience with Salesforce Vlocity platform capabilities, including DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, various cards UI framework and building Vlocity custom Templates

Should have expertise in Salesforce.com standard functionality and features (Sales, Services, Community and Commerce clouds)

Working experience with Salesforce Lightning Aura and Lightning Web Component

Deployment of Omniscript from one environment to another environment

Hand-on experience on Integration, especially good Knowledge in JSON and how integration works in Vlocity

Good knowledge of omniscript UI modification, Building Vlocity custom Templates

Hands-on experience in working with Lightning and design components.

Good experience in Salesforce configuration and mapping features to the business requirements

Should be comfortable working in Agile – user stories, features, story points

Good written and verbal communication Skills

Qualifications:

Engineering Graduate/MBA/MCA or equivalent

Vlocity Platform certification is mandatory and other industry certifications (CPQ, Order Management) are a plus

Salesforce Certifications are Mandatory

Systems Administrator Job Description

Saankhya is an Information Technology Consulting company focused on implementing Enterprise Resource Planning solutions. Saankhya aims at bringing value to customers through optimum utilization of technologies. We’re seeking a systems administrator who’s willing to further develop technological skills and experience. This person will handle the daily IT Operations, support internal users, ensure the availability of IT services, install/deploy software, hardware support.

Objectives of this role

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Handle and response to the User requests and provide solutions on timely manner
• Laptop Allocation / Deallocation to the employees with all the required softwares
• IT asset Inventory Management which includes hardware and software details
• Manage the user accounts ids in Azure AD

Responsibilities

• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor cloud services, network health and respond to hardware issues as they arise;
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Address the user requests and other teams’ members requirement with troubleshooting to identify root cause, and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups

Required skills and qualifications

• Good Communication Skill
• Sel-Driven
• Knowledge of Cloud Infrastructure, Networking and Windows Environment
• Should have good troubleshooting skills

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in information technology or computer science
• Knowledge of Windows System administration, Azure AD and cloud
• Professional certification
• Certification of Windows or Cloud

Title: Sitecore Developer

Remote Work (Work from Home) 
Immediate joiners are preferred

Need candidate who is more into development and lesser experience on CMS (content management)

Job role:

As a data analyst, you will be responsible for compiling actionable insights from data and assisting program, sales and marketing managers build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue.

Responsibilities:

• Ensure that data flows smoothly from source to destination so that it can be processed
• Utilize strong database skills to work with large, complex data sets to extract insights
• Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes
• Identify new internal and external data sources to support analytics initiatives and work with appropriate partners to absorb the data into new or existing data infrastructure
• Build tools for automating repetitive asks so that bandwidth can be freed for analytics
• Collaborate with program managers and business analysts  to help them come up with actionable, high-impact insights across product lines and functions
• Work closely with top management to prioritize information and analytic needs

Requirements:

• Excel
• Scrapping
• Medium Communication Skill (Spoken and written)
• SaaS industries knowledge
• Add Product
• Check Dodontdo
• Scrapping
• Work on Support Tickets (Resolve customers issue)

Skills:

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
Developed Android Application
Use of Kotlin and Java
Knowledge of Core java and Core Kotlin must

Desired Candidate Profile

• Ability to establish a healthy working relationship with their counterparts in customer companies
• Strong communication, leadership and interpersonal skills
• Demonstrated creative and critical thinking skills
• Ability to work on multiple projects simultaneously
• Strong in Microsoft Excel, Google Sheets and PowerPoint etc
• Positive approach to problem solving