QA Testing Intern

Job Title: Maintenance Technician

Location: Daman

Reports To:

Maintenance Supervisor

Job Summary:

We are seeking a skilled and proactive Maintenance Technician to join our team. The ideal candidate will be responsible for maintaining, troubleshooting, and repairing electrical and mechanical systems to ensure smooth plant operations. The role requires hands-on experience in preventive maintenance, breakdown maintenance, equipment inspection, and adherence to safety standards.

Key Responsibilities:

Breakdown Maintenance

Attend machine and equipment breakdowns promptly.

Diagnose and rectify electrical and mechanical faults.

Minimize downtime by carrying out effective repairs and corrective actions.

Preventive Maintenance

Perform scheduled preventive maintenance activities on production equipment and utilities.

Conduct routine inspections to identify potential issues before they lead to equipment failure.

Ensure all maintenance activities are completed as per maintenance schedules.

Equipment Maintenance

Carry out lubrication, alignment, and servicing of machines and equipment.

Maintain motors, pumps, gearboxes, compressors, and other industrial machinery.

Inspect and maintain electrical panels, wiring, switches, and control systems.

Documentation & Reporting

Maintain accurate records of maintenance activities, repairs, and inspections.

Update maintenance logbooks and equipment history sheets.

Report recurring issues and suggest improvement measures.

Safety & Compliance

Follow company safety procedures and maintenance standards.

Ensure proper use of tools, PPE, and maintenance equipment.

Support workplace housekeeping and 5S initiatives.

Required Qualifications:

ITI (Fitter/Electrician) or equivalent technical qualification.

2–3 years of experience in maintenance within a manufacturing or industrial environment.

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

Mandatory Skills

• Proficient in automating Test cases using Python / C++
• Should have work on RAN or Core Network on LTE / 4G, 5G , 3G
• Should have done Protocol Conformance Testing / RF Conformance Testing / Carrier Acceptance Testing
• Should be able design test cases.
• Should have worked on protocols / network element like NAS/SIAP / RRC / PHY MAC / GCF / MME / SGW / PGW / PCRG / eNodeB / UTRAN / RACH 

Good to Have

• Test automation framework & test suite development using  Python or platform specific development expertise
• Experience in 5G will be an added advantage
• Interop testing and validation with chipset vendors / OEMs / Service Providers

What kind of profile will not be suitable

-       Only RF Optimization

-       Only Field Testing

-       Only Log Analysis

-       Network Monitoring & configuration  

JOB DESCRIPTION:

What you’ll do

● Working closely with both engineering and

product teams

● Write well-designed, testable, efficient code

● Develop new features and cutting-edge user

experience

● Work on bug fixing, code optimisation and

performance improvements

● Unit-test code for robustness, including edge

cases, usability, and general reliability

● Continuously discover, evaluate, and implement

new technologies to maximise development

efficiency

● Code evaluation and managing the teammates

What you’ll bring

● 2-4 years of experience in iOS development.

● Proficiency in Swift programming, Cocoa,

XCode, unit test, mobile database, and the iOS

SDK

● Knowledge of design patterns (MVVM and

MVI)

● Understanding of dependency injection

frameworks

● Understanding of RxSwift, observable pattern

● Good knowledge of memory management,

concurrency, and multi-threading

● Good knowledge of OOPS, data structure and

algorithms

● Experience and passion to build great user

experience for iOS platforms

● Previous work experience at a startup would be

a plus

Technical qualifications

• 2+ years of working experience in delivering web applications. 
• Strong experience in Ruby on Rails, API design and architecture.
• Strong experience in databases like MongoDB/PostgreSQL/MySQL.
• Strong understanding of object-oriented programming(OOPs) concepts, data structures, algorithms, APIs, web services, SQL concepts.
• Experience in any JS frameworks like Express. js/Node. js/AngularJS/ReactJS.
• Understanding of version control tools - Git/SVN.
• Supportive in providing clean, maintainable code.
• Empathize with client needs and architect custom solutions.
• Brownie points for knowledge in Golang.

The main roles and responsibilities of a Power BI developer are discussed below:

• Power BI development and administration.
• Building Analysis Services reporting models.
• Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
• Connecting to data sources, importing data and transforming data for Business Intelligence.
• Excellent in analytical thinking for translating data into informative visuals and reports.
• Able to implement row level security on data and have an understanding of application security layer models in https://powerbi.microsoft.com/en-us/">Power BI.

Company profile:

PivotRoots summarize all data points across media, design and technology to provide our partners with simplified yet effective consumer-experience led digital strategies.

Company website: http://www.pivotroots.com/#slide1">http://www.pivotroots.com/#slide1

Our clientele include:

Amazon prime, Disney, Spaces, Dr. Fixit, etc.

Our Core Pillars are:

• Making complex strategies simple yet effective
• Bridging ideas with technology & communication
• Creating an experience

Key Service Portfolio:

• Strategy & Consulting: Strategic planning | Media planning | User Experience Design | Performance marketing | Analytics & optimization
• Biddable Media: Search engine marketing | Display | Affiliate marketing | Mobile marketing | Social media
• Earned & Owned Media: Search engine optimization | Social media marketing | Content marketing | Data analytics | Website maintenance
• Experiential Marketing: Mobile app design| Web site strategic planning | Website development | Domain Hosting | Campaign Creatives
• Technology Led Solutions: Mobile app development | Single-view multichannel dashboard | Real time campaign monitor | Lead management

Perks, Benefits and Work Culture...

We are a passionate team working together towards the common goal of growth and innovation  for the organization and ourselves. Along with Monthly Rewards and Recognition Programs, we also provide Health Insurance (Family cover) and adhere to a ZERO tolerance POSH Policy. Birthdays, Anniversaries and achievements of our employees are celebrated with great enthusiasm.

Every first Saturday of the month is working, which is when we usually organize interactive learning sessions and fun activities. And oh, the scrumptious Saturday lunch is on the house!

You’ll find that it’s an exciting and vibrant place to work at, where you’ll connect with diverse and talented people. We look forward to you becoming an integral part of our team

Our  aim is  to enable you with the direction, support, and resources you require to be successful. PivotRoots is a place where you can make a difference, learn, and grow as you contribute and share in our mutual success.

Responsibilities:

• Understand client’s business, strategy and product offerings.
• An Integrated part in Ideating & deriving 360˚ strategies along with the research team
• Edit and produce online marketing campaign strategy and content while working closely with web designers on page layout, content organization and graphics.
• Edit content for grammar, accuracy, clarity, readability, consistency, and coherence.
• Manage a project from start to completion.
• Independently research subject matter.
• Self-educate through engineering documentation and product use.
• Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
• Produce customized templates/Collate technical & functional information

Must to have:

• Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
• Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
• Clear, concise and compelling copywriting and editing proofreading skills.
• 6+ Yrs of experience in Digital Marketing

Address: Trade Star, 803, B wing, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059