LINC Fellow (Part Time Academic Professional)

Experience – 1-2 yrs

Qualification- MCA /B. Tech.

Job Nature - Permanent

Skills - PHP,Laravel, Codeigniter, MySQL, HTML5, CSS3, JavaScript with ES6, Ajax,Theme development & Plugin 

Working days - 5

Job location- Lucknow

 Responsibilities:

•        Developing and maintaining high-performing, scalable, and robust themes and plugins.
•        Implementing different aspects of coding standards for JavaScript, PHP, and WordPress.
•        Understanding the project requirements, preparing the flow, and planning the solution to accomplish the job optimally.
•        Designing and implementing new features and functionality.
•        Establishing and guiding the website’s architecture and custom requirements.
•        Ensure high performance and availability, and manage all technical aspects of the CMS.
•        Must be able to create themes and plugins from scratch by following WordPress theme and plugin development standards.
•        Strong understanding of Backend technologies, including PHP, OOP concepts, Ajax, and API integrations.
•        Strong understanding of front-end technologies, including HTML5, CSS3, JavaScript, and jQuery.
•        In-depth experience with WordPress terminologies like Post, Page, Category, Tags, Template hierarchy, etc.
•        Excellent problem-solving and learning skills.
•        Experience in working with WooCommerce and its add-ons, developing payment gateways, shipping, tax solutions, and REST API integrations.
•        Have a deep understanding of WordPress database structure, built-in queries, and security practices.
•        Comfortable working with debugging tools like Firebug, Chrome Inspector, etc.

Good to Have :

•        Experience working with WordPress Multisite development
•        Proficient understanding of code versioning tools such as Git, BitBucket, SVN, and Mercurial.
•        Have worked with 3rd party API integrations with WordPress via plugins and themes.
•        Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
•        Knowledge of WPRest API and WP-CLI
•        Package management tools like NPM and Composer

Dear Candidate,

We have an urgent requirement for International Sales Account Manager -Whole sale SMS Business/Services at Gurgaon Location.

Designation: International Sales Account Manager

Location: Gurgaon

Key Skills: A2P Messaging / WhatsApp / RCS

Experience: 2-4 yrs 

Job Summary:

We are seeking a dynamic, results-oriented International Sales Manager to lead the sales efforts

for our SMS wholesale business in the global telecom market. This role requires a strong

understanding of the SMS wholesale industry, exceptional relationship-building skills, and the ability to drive revenue growth through strategic partnerships with international carriers,

aggregators, and businesses.

As the International Sales Manager for SMS Wholesale, you will be responsible for managing

existing accounts, acquiring new clients, and expanding market presence while ensuring the

highest levels of customer satisfaction and profitability.

Job Description:

Sales Strategy & Growth:

• Develop and implement a comprehensive sales strategy for SMS wholesale services in

international markets.

• Identify new business opportunities and drive revenue growth through strategic

partnerships, including international carriers, MVNOs, aggregators, and enterprise

clients.

• Establish and maintain long-term relationships with key stakeholders in the telecom

industry, including network operators and key decision-makers.

• Manage the end-to-end sales process, from prospecting to contract negotiation and

closure.

Client Management & Relationship Building:

• Act as the primary point of contact for international clients and partners, ensuring

effective communication and satisfaction.

• Monitor client usage, manage expectations, and optimize the customer experience to

maintain long-term business relationships.

• Conduct regular business reviews with key accounts to identify opportunities for

upselling and cross-selling SMS-related services.

Market Analysis & Reporting:

• Analyze market trends, competitor offerings, and customer needs to identify new

opportunities and adjust sales strategies accordingly.

• Provide regular reports to senior management on sales performance, pipeline status,

market trends, and key account developments.

• Monitor industry developments related to SMS, messaging technologies (A2P, P2P,

RCS, etc.), and regulatory changes impacting the wholesale SMS business.

Pricing & Contract Negotiations:

• Develop competitive pricing models for SMS services tailored to specific regions, market

demands, and customer requirements.

• Lead contract negotiations with international clients, ensuring that all terms align with

company policies and business objectives.

Collaboration:

• Work closely with the technical, operations, and customer service teams to ensure

smooth delivery of SMS services to clients.

• Collaborate with marketing teams to create promotional materials and campaigns that

enhance customer acquisition and retention.

• Participate in industry conferences, trade shows, and forums to expand the company's

network and represent the company in international markets.

Experience

Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale

SMS, A2P messaging, or related messaging services.

• Proven track record of achieving sales targets and managing key accounts in the telecom

or wholesale messaging sector.

• Experience in international sales, with a good understanding of regional telecom markets,

regulations, and competitive landscapes.

Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.).

Key Qualifications:

Education: Bachelor’s degree in Business, Telecommunications, or a related field.

A master’s degree or relevant industry certifications is a plus.

Experience: 2 - 5 years in sales role Industry: Telecom

Employment Type: Full Time, Permanent

Key Skills

Strong negotiation and closing skills with the ability to build and nurture long-term business relationships.

• Excellent communication, presentation, and interpersonal skills.

• Ability to analyze market data, identify trends, and adapt sales strategies to meet client needs.

• Familiarity with pricing models and contract negotiations for international telecom services.

• Self-motivated with a results-driven approach to sales.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

• Your responsibilities:
• Build, improve and extend NLP capabilities
• Research and evaluate different approaches to NLP problems
• Must be able to write code that is well designed, produce deliverable results
• Write code that scales and can be deployed to production

• Fundamentals of statistical methods is a must
• Experience in named entity recognition, POS Tagging, Lemmatization, vector representations of textual data and neural networks - RNN, LSTM
• A solid foundation in Python, data structures, algorithms, and general software development skills.
• Ability to apply machine learning to problems that deal with language
• Engineering ability to build robustly scalable pipelines
• Ability to work in a multi-disciplinary team with a strong product focus

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

• Build and implement strategies to ensure continuous growth of customer engagement leading to better retention and lifetime value of customer
• Own and monitor all key customer growth metrics. Build a robust analytics infrastructure to track these metrics
• Employ advanced data and statistical tools to build intelligent solutions around customer and business problems
• Advocate for what should be the priority and align stakeholders while solving for any concerns.
• Get things done by working with cross-functional teams displaying ability to collaborate, multitask and drive best possible decisions and outcomes

• Overall 5+ years of professional experience with 3+ years in product management in internet industry. Software engineering experience will be preferred.
• Engineering graduate from premium institute. Post graduate will be preferred.
• Experience building solutions using data science/big data/machine learning a big plus
• Experience with Agile and lean processes a plus
• Should display traits of a good leader, with empathy for customers and stakeholders
• Ability to thrive with ambiguity in a dynamic environment is a must

• Excellent command over English with the ability to write in various tones and styles.
• Masters in Mass Communication and Journalism or similar field.
• An effective and SEO friendly writing style for web content, articles, blogs.
• Editing and proof-reading skills.
• Must have complete knowledge of social media and core social media marketing.
• Experience in writing research reports and whitepapers.
• Experience in writing Press Releases will be a plus.
• An excellent understanding of Grammar
• Detail oriented and ability to grasp new concepts quickly.

• Content for SocialPilot only such as blogs, web content and articles to be contributed outside
• Editing and reviewing content received
• Topic idea generation for all content
• Ability to work effectively in an environment where tools, processes, and deliverables are not necessarily predefined.
• Excellent attention to detail and ability to multi-task projects and deliverables.
• We don’t want you to get bored writing content all the time, so we need you to interact with like-minded professionals and have fun on social media. This will help you be more creative and also feeds in idea generation.