Operations Manager

Early stage start-up

Operations Manager

Qrata

Company

Home

Operations Manager

at Early stage start-up

Agency job

via Qrata

4 - 8 yrs

₹15L - ₹30L / yr

Mumbai, Navi Mumbai

Skills

Operations management

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

· Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

· Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

· Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

· Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

· Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

· Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

· Implement and enforce compliance protocols and guidelines.

Budget Management:

· Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

· Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

· Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

· Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

· Build and maintain strong relationships with clients and their families.

· Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

· Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

· Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

· Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

· Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Knowledge of industry regulations and compliance standards.

· Ability to analyze data and make informed decisions.

· Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Position Overview:

Key Responsibilities:

Onboarding

· Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

· Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

· Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

· Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

· Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

· Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

· Implement and enforce compliance protocols and guidelines.

Budget Management:

· Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

· Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

· Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

· Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

· Build and maintain strong relationships with clients and their families.

· Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

· Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

· Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

· Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

· Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Knowledge of industry regulations and compliance standards.

· Ability to analyze data and make informed decisions.

· Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

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About:-

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satisfaction.

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-Keep abreast of best practices and promotional trends.

-Continuously improve through feedback Roles and Responsibilities

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-Must be a Graduate

-Good communication skills

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Hands-on experience on test planning/test strategy, defect validation, sending status reports

Role/Title: Functional QA

Location: Mumbai/Bangalore

Fulltime/Permanent role

Notice period should not exceed more than 60days

Job Responsibilities:

Test Analyst:

Good Communicator, 4 to 7 years, BFSI domain exp.(Investment banking/Capital Market/Wealth Management) is a must.

Skills & tools needed:

Agile exp. and knowledge, end to end testing, UAT, regression, automation test frameworks.

Testing tools: JIRA, ALM

Hands-on experience on test planning/test strategy, defect validation, sending status reports

Business Analyst ( Health care domain)

at Onia

1 recruiter

Posted by Aswathy kumar

Chennai

3 - 5 yrs

₹5L - ₹8L / yr

Business Analysis

Business Analyst

Communication Skills

Project Management

Job Title: Business Analyst - Healthcare domain for Software Company - Chennai

3 to 5 yrs of experience in Business Analysis Role

Prefer - Health care domain experience atleast 1 year currently

Requirement collections, Functional Analysis, SRS Preparation
INteract with Developers, Designers, Architects, PM & Client
Should have Agile Project Management practices
Good in communication skills

Job Title: Business Analyst - Healthcare domain for Software Company - Chennai

3 to 5 yrs of experience in Business Analysis Role

Prefer - Health care domain experience atleast 1 year currently

Requirement collections, Functional Analysis, SRS Preparation
INteract with Developers, Designers, Architects, PM & Client
Should have Agile Project Management practices
Good in communication skills

Hadoop Administrator

at Securonix

1 recruiter

Posted by Ramakrishna Murthy

Bengaluru (Bangalore)

2 - 5 yrs

₹5L - ₹15L / yr

Hadoop

Cloudera

Hortonworks

Securonix is a security analytics product company. Our product provides real-time behavior analytics capabilities and uses the following Hadoop components - Kafka, Spark, Impala, HBase. We support very large customers for all our customers globally, with full access to the cluster. Cloudera Certification is a big plus.

Sr. Course Writer and Reviewer

at Skills Alpha

2 recruiters

Posted by Jaideep Kewalramani

Pune

3 - 7 yrs

₹5L - ₹8L / yr

MS-PowerPoint

Communication Skills

English Proficiency

Secondary Research

Skills Alpha is an AI powered Skill Management platform. We have re-imagined the entire skilling continuum to include employee aspirations, driving alignment with the organization goals, acquiring skills in a multi dimensional model (goes beyond just learning) and ends with augmenting value to the organization through social learning and community collaboration. This is a multi-stakeholder platform that essentially gives control to the employee to manage their career growth and skilling journey.

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