Position Overview:
As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.
Key Responsibilities:
Onboarding
· Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.
Quality Assurance:
· Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.
· Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.
Scheduling and Coordination:
· Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.
· Collaborate closely with the scheduling team to accommodate individual client needs and preferences.
Compliance and Regulations:
· Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.
· Implement and enforce compliance protocols and guidelines.
Budget Management:
· Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.
Emergency Response:
· Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.
Continuous Improvement:
· Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.
· Drive continuous improvement initiatives to enhance client outcomes.
Client Relations:
· Build and maintain strong relationships with clients and their families.
· Ensure that individual client needs and preferences are understood and met by our associates.
Associate Recruitment and Training:
· Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.
· Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.
Qualifications:
· Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).
· Proven experience of 4 -6 years in healthcare management, disability services, or a related field.
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· Knowledge of industry regulations and compliance standards.
· Ability to analyze data and make informed decisions.
· Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.
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• BTech, MTech in Computer Science or a related technical discipline (or equivalent).
Or high technical acumen and rich technical experience
• Good understanding of how the web works and Strong proficiency with HTML,CSS,
JavaScript
• Hands on experience with ReactJS
• Experience with Typescript, NextJS will be a plus.
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Responsibilities:
- Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
- Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
- Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
- Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
- Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
- Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
- Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
- Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.
Requirements:
- Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
- Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
- Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
- Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
- Creative thinking and problem-solving skills, with a results-oriented mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.
Key Responsibilities:
· Develop and create websites, applications, and systems
· Participate on the Development and Testing Phase of the Projects
· Participate as a member of the Scrum team
· Maintain and enhance existing Projects
· Deliver quality output on all Projects
· Showcase your analytical and problem-solving ability.
· Guide and Mentor other developers
· Be updated on the latest technologies
Requirements:
· More than 4-8 years’ experience in PHP
· Must have minimum 4 years work experience in Laravel framework
· Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS
· Knowledge on Coding Standards, Design Patterns, and Best Practices
· Has actual experience and understanding on Agile Software Development
· Ability to prioritize and handle multiple tasks and projects concurrently.
· Able to mentor, collaborate and guide other team members
· Team Player, Proactive and Accountable
We are looking for a Highly skilled Java Developer
Required Skills :
- Strong core Java skills and development experience.
- Proficiency in API design and development for RESTful and GraphQL services.
- Strong knowledge of Java frameworks, particularly Spring.
- Experience with Java 8 features.
- Familiarity with Timeseries, SQL, and NoSQL databases.
- Basic understanding of AWS.
- Experience with agile development methodologies.
- Proficiency in Git for version control.
- Understanding of Java application development and data management.
- Familiarity with CI/CD pipelines, Docker, and Kubernetes.
*Immediate Joiners preffered
Regards,
Ramya
Business Development/Merchant Acquisition Job Description
Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.
Job Description
- Responsible for the overall merchant onboarding operational performance
- Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
- Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
- Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
- Assist sellers through the onboarding process
- Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
- Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
- Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
- Ownership of Day-to-day operations to ensure all deliverables are met
- Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
- Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
- Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
- Ability to understand data trends and make inferences and recommend actions for improvement
To be successful, you must be able to:
- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.
- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.
- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.
- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.
-Influence Sellers by acting as an expert of Carorbis tools and services.
-Use these metrics to guide your work and uncover hidden areas of opportunity.
-Meet or exceed quarterly Seller launches.
-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.
Desired skills and experience:
- At least a Bachelor’s degree from a reputable institution
- At least 1 to 3 years of sales/business development/leads generation experience
- Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
- Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
- Self-driven, proactive, with high levels of urgency and ownership
- Data-savvy; able to present & explain insights to stakeholders
- Strong problem solving, presentation & communication skills
- Strong number orientation
- Resourceful, adaptable, and teachable
- Driven, resourceful and independent
- Experience in acquiring merchants is an advantage
Basic Qualifications and Skills Required
- An understanding of and passion for e-commerce
- Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
- Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
- Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
- Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
- Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
- Ability to work in teams and ultimately focus on delivering results with high standards
About Carorbis
At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least
understood and least transparent industries. Our goal is to simplify buying auto parts for
everyone through our business, education, and community. We are obsessively passionate about it.
If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.
We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.
Your main responsibility will be designing and implementing applications that are written in PHP. This means you will work closely with front end developers to integrate backend components with the components they’re creating for users to interact with.
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions Skills And Qualifications
- Strong knowledge of PHP web frameworks such as cake php, Laravel, Yii, etc depending on your technology stack
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object oriented PHP programming
We are looking for a dedicated backend developer (PHP) who loves programming and writes code that he/she is proud of.
As part of your job, you will constantly seek the latest technologies, be committed to using state-of-the-art solutions and never accept any performance on an ad-hoc basis.
Job Requirements
- Bachelor's Degree in Computer Science or related field (or equivalent expertise).
- PHP - you should have at least 4 years experience in PHP and in OOP development. Can use PHP to supplement and extend existing product.
- PHP Framework - At least 3 years experience in one of the following frameworks: Symfony, Laravel, Yii or Zend.
- MySQL - Can perform SQL queries and build data-driven applications. Knows basic of relational database design.
- Problem Solver - Can effectively debug issues using tools like xdebug or chrome's console. Is familiar with stack overflow and other community resources.
- Version control systems - Can use Git and understand basic commands
- HTML, CSS and JS - Basic knowledge in HTML, CSS and JS, familier with one of JS frameworks is needed as well.
- Desirable Skills:
- Knowledge of APIs, such as twitter, Facebook, Google maps, Instagram, etc.
- Knowledge of NoSQL with some experience is plus.
- Knowledge of AWS, RabbitMQ, Redis, and ElasticSearch is a plus.
- Measuring and reporting performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Launching campaigns on time and on budget
- Developing, implementing, tracking, and optimizing our digital marketing campaigns across all digital channels.
- Planning and executing all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Designing, building and maintaining our social media presence
- Measuring and reporting performance of all digital marketing campaigns, and assessing against goals (ROI and KPIs)
- Identifying trends and insights, and optimizing spend and performance based on the insights
- Brainstorming new and creative growth strategies
- Planning, executing, and measuring experiments and conversion tests
- Collaborating with internal teams to create landing pages and optimize user experience
- Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrumenting conversion points and optimizing user funnels
- Evaluating emerging technologies. Providing thought leadership and perspective for adoption where appropriate
What you need to have:
- Strong knowledge of Ad serving tools (e.g., DART, Atlas) website analytics tools (e.g., Google)
- Understanding of Analytics, NetInsight, Omniture, WebTrends) HTML, CSS, and JavaScript development and constraints.
- Able to run Google Adwords campaigns
- A highly goal-oriented individual and have excellent communication skills.
- An open-minded, curious, and a strong problem solver.
Job Title: Go Developer (Remote)
Job Description: Backend Engineer (GO Developer)
Remote Working | Engineering Team | Full-time
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!
The Impact you will create in the Job:
Build campaign generation services which can send app notifications at a speed of 10 million a minute.
Dashboards to show Real time key performance indicators to clients.
Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
Building highly available & horizontally scalable platform services for ever growing data.
Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.
You will build backend services and APIs to create scalable engineering systems.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
Identify and improvise areas of improvement through data insights and research.
What we look for?
3-6 years experience in developing high scale internet applications/API based services.
Worked with GoLang as a primary language
Experience with High scale real time architectures
Experience with queueing systems like RabbitMQ, Kafka etc
Experience with Elasticsearch would be a plus
Having hands on experience with Kubernetes would be a plus.
Understanding of SMTP protocol would be a plus
Experience with MTA will be an added advantage.
Very strong analytic and problem-solving skills.
Enjoys working at solving challenges that come with developing real time high scale applications.