

About the Role:
We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.
Key Responsibilities:
- Identify inefficiencies in current processes and implement solutions to streamline operations.
- Work on automating repetitive tasks and improving workflows.
- Analyze reports and data to provide insights for better decision-making.
- Research and learn new tools, technologies, and best practices to enhance productivity.
- Collaborate with cross-functional teams to execute strategic projects.
- Act as a problem-solver for ad-hoc challenges within the company.
- Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.
Who You Are:
- Background: A degree in Engineering, Computer Science, or a technical discipline.
- Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.
Skills:
- Strong analytical and data interpretation skills.
- Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
- Excellent communication and project management skills.
Mindset:
- Entrepreneurial and self-driven.
- Comfortable working in an ambiguous and fast-paced environment.
- Passionate about solving problems and improving processes.
Why Join Us?
- Direct exposure to leadership and cross-functional teams.
- Opportunity to learn and grow in a high-impact role.
- Dynamic work environment with challenging and rewarding tasks.

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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SCENARIO
Environment- Consulting Startup
Fresh / Established You will be working with a fresh team.
AREA OF RESPONSIBILITIES
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