Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.
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- Prepare and analyze financial statements, ensuring compliance with GAAP and internal policies.
- Oversee month-end and year-end closing processes, including journal entries and account reconciliations.
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- Conduct variance analysis and prepare reports for management to support decision-making.
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- Coordinate and assist with internal and external audits.
- Mentor and train junior accounting staff.
- Stay updated on accounting regulations and best practices.
Qualifications:
- Bachelor’s degree in Accounting, Finance, or a related field; CPA or CMA preferred.
- Minimum of [X] years of accounting experience, preferably in a corporate environment.
- Strong understanding of accounting software (e.g., QuickBooks, SAP, Oracle).
- Proficiency in Microsoft Excel and other financial reporting tools.
- Excellent attention to detail and problem-solving skills.
- Strong communication and interpersonal skills.
• Hadoop Ecosystem (HBase, Hive, MapReduce, HDFS, Pig, Sqoop etc)
• should have good hands-on Spark (spark with java/PySpark)
• Hive
• must be good with SQL's(spark SQL/ HiveQL)
• Application design, software development and automated testing
Environment Experience:
• Experience with implementing integrated automated release management using tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins, Automated testing, and Junit.
• Demonstrated experience with Agile or other rapid application development methods
• Cloud development (AWS/Azure/GCP)
• Unix / Shell scripting
• Web services , open API development, and REST concepts
Should have knowledge of web frameworks, such as Django, HTML and CSS and Python programming language.
Should have relevant work experience in coding and web development.
Good knowledge of Python and Django
Good knowledge of HTML5, CSS3 and Javascript,
Good knowledge of MY SQL database
Knowledge of Django REST framework, API.
Education Qualification- bachelor's degree in computer science, information management systems or a related field.
Work Experience - 1 to 2 years (Required)
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with GIT code versioning tools
(Spring/Hibernate)
Development across multiple browsers/platforms on Website
Good Understanding of SQL/NoSQL data stores
Fair Understanding of Responsive High Level Designs
Work experience in product/start-up company is a plus
Familiarity to MVC, SOA, RESTFull web services
Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
Understand agile methodology and instill best practices into the process.
- Reporting to our MD India, the Head of Partner will cover all aspects of outbound large customer sales
- Initially, you will create the processes to gain our first few high-value clients from India and establish the function within the business helping us grow in line with our strategic priorities
- Later, you will help shape the future structure of the team, expected to be 3-4 partner managers within a year, and be responsible for the team’s overall performance
- As such, a balance of being hands-on, to begin with, and moving more into a leadership role as the business grows is expected.
- You will be expected to design and implement a commission structure and scalable outreach process that delivers results.
- The package will be a strong base salary with excellent commission on top
- The role will be based in the company’s offices in Bangalore
Requirements
- Demonstrated ability in sales to small and medium businesses
- Good knowledge of sales-related systems and processes
- A “get stuff done” attitude
- A “nose for sales” to sniff out where the opportunities are and ensure you close them.
- Fluent in written and verbal communication in English and at least 1 other major Indian language
Desirable
- Experience in selling lead generation or marketing services - for example with Urban Company or similar organisation
- Written and verbal fluency in 2 or more major Indian languages (in addition to English)
Core Java, Java 8, Springboot, RESTful Webservices,
Microservices, AWS, Hibernate, AJAX
Immediate Joiner preffered
Interview Process will be kept short
require candidates for junior position ,senior position , lead position & Java Architect