Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promilo
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Execute day-to-day information engineering activities
Create in-depth user guides, FAQs, technical overviews, and in-product help
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Identify problem areas or structural deficiencies and proactively contribute to their
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Experience creating infographics to more clearly communicate workflow processes
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Build and maintain client aids that go beyond traditional documentation, such as online
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Publish and maintain templates for written documentation produced by others
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Bachelors degree in Engineering/core sciences, or Masters in English
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GitHubDevOps Architect
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- Infrastructure As Code (Terraform, Helm charts etc.) - Expert
- Containerization (Docker, Docker Registry) - Expert
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- Ansible, MySQL, PostgreSQL - Intermediate
• Source Control (like Git, Bitbucket, Svn, VSTS etc)
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• Infrastructure Automation (like Puppet, Chef, Ansible)
• Deployment Automation & Orchestration (like Jenkins, VSTS, Octopus Deploy)
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HTML/CSS
Javascript
Angular (2+)
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Kubernetes
Docker
Amazon Web Services (AWS)Role and responsibilities
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- Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
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Nice-to-have skills
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DockerKubernetesAmazon Web Services (AWS)
React NativeJavascript
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Job Types: Full-time, Walk-In
Job Type: Walk-In
Work from office only
NodeJS (Node.js)JavascriptAngular (2+)We are looking for a rock-star software engineer who can lead our tech efforts in building a scalable FinTech platform.
Who we are?
We are a funded Fintech company focused on the Affordable Housing segment based out of Gurugram.
Whom are we looking for?
We are looking for a software engineer to come on-board and own the technology and product development from the ground up and scale it as the business grows.
Tech Qualifications:
- You have 2-4 years of experience building products from inception to scale.
- You have built multitenancy B2B and B2C consumer products in the Fintech, Banking, Loan Products, Payments, and/or Digital Commerce space.
- You have an uncanny ability to attract and retain strong tech talent.
- You are highly ambitious and have a keen desire to make a large impact.
What do we offer?
A true experience of building scalable fintech business ground up. we also offer equity along with a fixed salary component.
Our Present Infrastructure:
Microservices based Multitenancy Application
ASP.NET core
Kubernetes Cluster
Redis distributed Caching
Aws Cloud Infrastructure
Our Mobile App is built using Angular and Android
RDBMS / NoSQL
JavascriptHTML/CSSAngularJS (1.x)NodeJS (Node.js)
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- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
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Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.
React.jsHTML/CSS
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Full Stack Developer - Averlon