
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.

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Company URL: http://www.sportzvillage.com">www.sportzvillage.com
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Requirements
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Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are looking for
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As a Director Engineering in Acqueon you will….
Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
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- BE/BTech degree in CS/IT or similar related field.
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- Hands on experience in building microservices applications on AWS/GCP/Azure.
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Who You Are
Requirements
- You can build products from scratch.
- You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
- You are fluent in these languages - PHP, Javascript, NodeJS
- You have Strong knowledge of Ui and UX
- You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
- You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
- You are comfortable to use any of the web services (REST/ SOAP/ XML)
- You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal and Joomla
- You preferably have experience in working with GIT, SVN or similar SCM tools
- You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
- You are comfortable working up and down the stack.
- You can convert ideas into designs and build them out
Seniority Level
Mid-level 2-4 Years of Experience
CTC : 3 – 6 LPA

Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax
Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha
Make sure to mention any other frameworks, libraries, or other technologies relevant to your project
List any education level or certification you may require



