Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.
Shubham Vishwakarma
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A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. They install, maintain, and support IT infrastructure, including desktops, laptops, printers, and network devices.
Key Responsibilities:
- Technical Support: Provide first-level support for hardware, software, and network issues.
- Installation & Configuration: Install, configure, and maintain desktops, laptops, operating systems, and applications.
- Troubleshooting: Diagnose and resolve system errors, application failures, and connectivity issues.
- Network Support: Assist with basic networking issues such as internet connectivity, VPN setup, and LAN/Wi-Fi troubleshooting.
- Security & Updates: Ensure system security by updating antivirus software, installing patches, and following IT security protocols.
- User Assistance: Provide guidance and training to end users on IT best practices.
- Peripheral Support: Manage printers, scanners, and other office peripherals.
- Documentation: Maintain records of IT assets, support requests, and resolutions.
Required Skills & Qualifications:
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- Technical Knowledge: Experience with Windows, macOS, Linux, Microsoft Office, and remote desktop tools.
- Networking Basics: Understanding of LAN, WAN, IP addressing, and DNS.
- Problem-Solving: Strong troubleshooting and analytical skills.
- Communication Skills: Ability to interact with non-technical users and explain solutions clearly.
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Work Environment:
- On-site or remote support depending on company policies.
- May require flexible hours or on-call support for urgent issues.
Responsibilities:
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organisational goals.
● Research into clients' companies.
● Research into competitors and market place.
● Define job description and document specifications and guide the team to deliver
the potential candidates.
● Identify prospective candidates using a variety of channels.
● Create a candidate persona for each open position.
● Conduct confidential interviews and coordinations with the required panels.
● Follow-up references and check credits.
● Present shortlisted candidates.
● Present detailed candidate profile summaries.
● Build long-term client relationships.
● Research and develop recruiting leads.
● Develop a sustainable candidate lead strategy.
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Qualifications:
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handling Team.
● Excellent understanding of recruitment processes.
● Proficiency in using applicant tracking systems (ATS).
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Train yourself if confident to give training in English or any IT language
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Excellent verbal and written communication skills
Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Advanced technical skills in e-learning
Strong interpersonal skills and the ability to work well with others
Specialized knowledge of specific industries
Keen attention to detail
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- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Designing customer-facing UI and back-end services for various business processes.
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We are dedicated to supporting the Business Central product and have a very experienced team of expert consultants in the field, all with about 10 or more years of experience.
- 5+ years' Dynamics NAV development experience and at least 2 years in AL development.
- Experience working with NAV versions 2017, 2018, and D365 Business Central
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- Experience in NAV upgrades
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- Work experience:- 4-5yrs
- Location:- GIFT CITY, Gandhinagar
- Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
- Age Limit:- Around 45 – 55 Years.
- Job Timing:- 9:30am to 5:30pm
- Language Known:- English, Hindi, Gujarati
- Required Gender Male/Female:- Male
- Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
- Transportation Facility:- Yes
- Duration:- Mini. 2yrs contract
- Current strength of Company (In Nos.):- 180
Min. work experience:-
- Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
- Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
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- Good networking Skills
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Hello Developers, MindCrew Technologies in search of React native developer for Indore location.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon