
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.

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Job Description:-
The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.
Responsibilities:-
• Source new sales opportunities through inbound & outbound leads
• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.
• Conducting in-depth Market research to identify prospective customers.
• Consistently expanding the customer database.
• Prospect call preparation including company background research and other pertinent lead information.
• Identify customers’ buying trends and provide reports to management.
• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM
Requirement:-
• Strong verbal & Written communication
• Source new sales opportunities through cold calling.
• Confident in speaking.
• Strong listening and presentation skills.
• Presence of mind to influence and persuade.
• Identify B2B key players and research the accounts.
• Proficient in using CRM and hands-on Microsoft Office.
• Strong interpersonal relations.
Benefits of working with us: -
• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• Sky's the limit when it comes to learning, growth & ideas.
• We do not follow the typical corporate hierarchy ladder.
• Medical insurance, gratuity, and provident fund.
• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.
As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.
You will be responsible for achieving Monthly, Quarterly & Annual targets of Sales Qualified leads and Revenue:
Plan
- Assisting in creating, planning and implementing business development strategy and lead generation initiatives
- Research on global tech market dynamics, competition, and clients
- Identify potential prospects by analyzing markets/domains and track potential prospective clients
Outreach
- Reach out via multiple channels (Cold calling, LinkedIn, email)
- Set up meetings with key decision makers and ensure their shows on the appointment
Discovery
- Understand the needs of the lead to uncover how Thence can aid them
- Showcase Thence’s capabilities in an unobtrusive and consultative manner
- Qualify all leads as per criteria in a professional and creative manner
Prospect
- Ensure that the communications to clients are as per schedule and follow ups are on time
- Develop strong relationships with key prospects during and after the sales lifecycle
- Reconnect with cold leads and continuously build the pipeline
Measure & Improve
- Track, update, analyse and present sales reports to the Management
- Support the Business Development Head in running the BD function efficiently and effectively
- Meet the performance goals defined periodically
Skills Required
- Good storyteller - strong, verbal, and written communication skills
- Highly organized - finding a method to the madness
- Critical thinking - takes quick and insightful decisions
- Knowledge hungry - an always-on learning mindset
- Team player- managing multiple stakeholders
Qualifications
- Proven track record in lead generation predominantly via telecalling
- Good working knowledge of lead generation tools
- Prior stints at a B2B /IT/Product business with good understanding of B2B KPIs
- Experience in the US Sales
Responsibilities :
- Set up marketing email automation.
- Deploy emails and email templates and analyze results.
- Set up marketing landing pages, product carts, and coupons.
- Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
- Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
- Maintain and manage lead gen efforts.
- Collaborate with other team members and departments on marketing projects and opportunities.
- Write and edit marketing copy, messages, and campaigns.
- Set up print marketing materials.
- All other responsibilities as assigned.
Requirements :
- An associate degree or higher, preferably in marketing or a related field
- Excellent written and verbal communication skills
- Excellent ability to write and edit marketing copy
- Experience with email marketing
- Knowledge of basic HTML
- Ability to work in a fast-paced environment
Location: Pune (Work from home till Pandemic)
Skills: Java, Spring, Hibernate, MySQL,
Backend Skills – Java Spring Boot, JSP, MySQL, Document DB
Frontend Skills – ReactJS
Good to have ( Not Mandatory ) – Python.
Job Description:
- Hands on experience in designing and developing applications using Java
- Hands on experience in Spring, Hibernate, Micro-Services and MySQL
- Object Oriented analysis and design using common design patterns.
- Familiarity with build tools like Maven
- Proficient understanding of code versioning tools, such as Git
- Experience in Java Development
- Good to have experience or Basic knowledge in ReactJs but not mandatory
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Moderate all user-generated content in line with the moderation policy for each community
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Job Description Android Developer:
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Skill Requirements:
- Degree in software development, computer science, or similar.
- Proficiency in Java, Kotlin, or C++.
- Ability to use the Android Studio, including the Android SDK, with ease.
- Prior experience as an android developer will be advantageous.
- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
- Unwavering curiosity.
Android Developer Responsibilities:
- Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
- Implementing measures to safeguard users' data.
- Ensuring that the construction and presentation of your apps are congruent with the company's standards.
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
- Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
- Monitoring app reviews to detect areas for improvement.
- Creating app updates, including bug fixes and additional features, for release.
Whom we are looking:
We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.
To be successful in this role, you will have
- Degree in Computer Science/any stream, Masters in Marketing and Sales
- High energy Selling aptitude with a natural flair to meet people
- Ability to create and deliver high impact presentations
- Excellent assertive and pleasant communication skills,
- Logical analytical and inference skills, ability to show the “big benefits
picture” to prospects;
- Negotiation skills for a win-win deal for both-Prospect and MOBtexting
Roles &Responsibilities:
- Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
- Create a continuous funnel across the sales cycle
- End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
- Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
- Create Referral strategies to mine for new business references from satisfiedclients.
- Client Demos to close the deal.
- Evolve different calling scripts and follow up methodologies.
- Understand client need and customize pitch a relevant product/solution
- Ability to cope with competitive high-pressure business demands
- Achieve Sales Targets
- Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.
- Experience in Java Programming with Selenium and Mobile Application (Appium).
- Experience in designing developing data quality automation and executing test plans.
- Experience in CI/CD and developing Test Automation Tools for Data Quality Assessment.
- Familiar with standard Quality Assurance and development tools.
Location - Goregaon East, Mumbai
Experience required – 3 years + (exp in cable and wires marketing)
- Cable or wire marketing back ground is preferable.
- Communicate with office & production team for status of order and position of sales.
- Prepare monthly, weekly or daily sales analysis.
- Work closely with business Development team.
- Identifying and target new clients from different industries.
- Conducting regular research on prospects for an in-depth analysis of their businesses and associated needs.
- Generating new business from these clients.
- Converting these new businesses into key accounts.
- Developing new business initiatives with the client to increase the share of wallet.
- Understanding clients brief and articulate it into meaningful deliverable.
- Obtaining client feedback and drive increases in client satisfaction and engagement.
- Driving client service excellence and a culture of delighting clients.
- Achieving Top and Bottom line Revenue & Profitability.
- Work with strong ethics and follow company's work-guidelines and procedures.
- Pitching for new business development, building and maintaining strong relationships with key accounts and agencies.
- Responsible for Sales Business targets.
- Follow up continuously with clients.
- Recommend and do approvals, certifications etc.








