Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.
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What we're looking for
CoinFantasy is looking for a Marketing Leader who has experience in crafting strategies for all Marketing activities and ensuring their timely execution. Holding a highly strategic role, you will be responsible for driving the overall web3 marketing strategy including segmentation, positioning, messaging, demand generation, digital marketing, KOL marketing, affiliate marketing and partnerships.
Responsibilities
- Develop and execute a comprehensive marketing strategy aligned with the company's goals, focusing on product and token launch objectives.
- Achieve the KPIs and objectives for the business by driving various initiatives to work towards delivering results
- Develop high-performing funnel and funnel management
- Set current and long-term goals for internal teams
- Design and review the Marketing department’s budget
- Plan and execute integrated marketing campaigns to drive awareness, engagement, and adoption of the protocol and token
- Manage pre-launch and post-launch activities, including community building, PR initiatives, and events
- Implement strategies to foster community engagement, facilitate discussions, and address community feedback and concerns
- Conduct market analysis to identify challenges and opportunities for growth
- Provide guidance and ideas to organize effective marketing events
- Understand & leverage data, a strong bias towards execution at speed and strong collaboration skills to work with different teams and achieve desired results
- Overseas and monitor the effective use of our CMR/Marketing Automation tool and processes
- Help create a fun, high-energy work environment
- Work closely with the Leadership Team to provide input on the growth of the business and align revenue strategies
What we expect
- 8+ years of experience in the marketing domain preferably fast growing Web3 Startups
- Demonstrable experience designing and implementing successful marketing campaigns
- Solid knowledge of digital channels, content/social marketing, SEO, web analytics and Google AdWords, KOL marketing & affiliate marketing
- Strong quantitative mindset & data driven approach to marketing
- Handled large scale monthly digital marketing budgets
- Understanding of the web3 marketing & DeFi ecosystem
- Passionate, Self-driven and ability to thrive in a startup environment
- Excellent communications & presentation skills
- Open to working on-site from our Chennai office (We want to work alongside you!)
About Us
CoinFantasy is a global P2E platform that brings users to crypto trading through fun & engaging gameplay. There are multiple categories of games through which gamifies the financial markets.
It features a sandbox environment in which users are exposed to the end-to-end investment journey without risking financial losses.
Website: https://www.coinfantasy.io
Benefits
- Competitive Salary
- An opportunity to take up the Marketing Leadership role in a fast-growing company
- Practically unlimited professional and career growth opportunities
Problem-solving Solve the challenges and problems faced by the team by guiding and team with best practices
Coordinate - Communicate system requirements to developers; explain system structure to them and provide assistance
Code Reviews Perform code reviews
Planning Plan and assign tasks to team members
Develop Develop micro services and micro frontends
Desired Candidate Profile
2+ years of industry work experience
Proven experience as a UI Developer or similar role
2+ years of web application development with JavaScript as full stack
Full stack experience designing and building scalable applications from end-to-end
Excellent JavaScript / Typescript skills
Strong proficiency in Reactjs
Strong proficiency in Nodejs
Good HTML5 / CSS3 skills with expertise on responsive web design
Must have Design and development experience in Micro services using NodeJS and TypeScript
Experience with NoSQL databases such as MongoDB, mongoose, aggregation framework and Redis
Experience with Web sockets and related frameworks (e.g. Socket.IO)
Experience in using and developing GraphQL APIs
Experience in performance tuning
Knowledge of code versioning tools such as Git, Mercurial or SVN.
Open minded to take up any challenge, research and provide solutions
Great attention to detail
Testing libraries jest, testing-library is plus
TDD / BDD experience is plus
Experience with AWS, K8S, CI/CD is plus
Familiar with SDLC methodologies like SCRUM, AGILE, Continuous Integration
Primary roles and responsibilities -
- Manage multiple interconnected projects, ensuring program goals are reached
- Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
- Strategize and implement key program initiatives that adhere to organizational objectives
- Identify key resource requirements from cross-functional teams and external vendors
- Assume responsibility for the program’s people and vendors
- Build and execute projects that cut across various aspects of Business
- Work cross functionally to help influence change in getting ideas executed
- Build and lead communication plan and develop a reinforcement strategy across the organization
- Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
- Lead and direct different cross-functional programs and projects of varied sizes and types
- Measure project performance using appropriate systems, tools and techniques-
- Create and maintain comprehensive project documentation-
- Help people to design and model solutions for innovation .
- Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
- Provide the skill and structure required to identify problems and improvement opportunities
Traits that we are looking for -
- Experienced with MS office - Excel, Word and PPT
- Solid organizational skills including attention to detail and multi-tasking skills
- Should understand the product development process - to enable projects to be converted into Products
- Excellent client-facing and internal communication skills, written and verbal
Senior Software Engineer (Backend) – Credit Cards Platform
Experience required - 5+ years
Job Location - Hyderabad & Ahmedabad
What you'll do:
· Perform complex application programming activities with an emphasis on mobile development: Node.js, TypeScript, JavaScript, RESTful APIs and related backend frameworks
· Assist in the definition of system architecture and detailed solution design that are scalable and extensible
· Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
· Own the quality of code and do your own testing. Write unit test and improve test coverage.
· Deliver amazing solutions to production that knock everyone’s socks off
· Mentor junior developers on the team
What we’re looking for:
· Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
· A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
· A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
· Flexible and willing to accept change in priorities, as necessary
· Demonstrable passion for technology (e.g., personal projects, open-source involvement)
· Enthusiastic embrace of DevOps culture and collaborative software engineering
· Ability and desire to work in a dynamic, fast paced, and agile team environment
· Enthusiasm for cloud computing platforms such as AWS or Azure
· Excellent written and verbal communications skills
Preferred Qualifications:
· Experience with Apache Cordova framework
· Demonstrable knowledge of native coding background in iOS, Android
· Experience developing and deploying applications within Kubernetes based containers
· Experience in Agile and SCRUM development techniques
Stalwart Themius is currently seeking a highly motivated and experienced Project Manager to join our client's team in Mumbai. This role will involve providing virtual support to production processes in various areas of the food industry. Our client, with over 70 years of research and development experience, is known for their innovative high-tech solutions. Their intelligent sensor systems enable businesses to achieve optimal quality and efficiency in their production processes.
- Role: Project Manager:
- Experience: 10+ years overall and at least 5+ years of experience as a Project Manager
- Location: Airoli, Navi Mumbai (Hybrid)
If you have a passion for the world of intelligent machines, this exclusive opportunity is perfect for you. As a key member of the team, you will work closely with the Director of Engineering, participating in all aspects of the development cycle. Your primary focus will be fostering effective communication between different teams across locations and ensuring the delivery of a world-class product. This role is crucial and responsible for the entire Mumbai development team and delivery. The ideal candidate must have a strong background in Project Management and prior experience in team management.
Responsibilities:
- Establish and implement training processes and strategies for all technical personnel
- Analyze, plan, and develop requirements and standards for scheduled projects
- Assign and oversee daily tasks of technical personnel, ensuring active progress toward established milestones
- Conduct regular technical team meetings to assess progress
- Define clear deliverables, roles, and responsibilities for staff members involved in specific projects or initiatives
- Recruit and train exceptional employees to fill technical department positions
- Take ownership of projects and solutions within the business initiative
Mandatory Skills:
- Hands-on experience with Deployment, Docker, Node.js, ReactJS, MongoDB, and web design principles
- Strong understanding of cloud computing
- Proficiency in systems development and lifecycle methodologies
- Solid technical background with the ability to address accessibility and compatibility issues
- Familiarity with industry-standard tools for assessing work quality and providing improvement suggestions
- Excellent written and verbal communication skills
- Strong problem-solving and critical-thinking abilities
- Ability to work calmly under pressure and meet deadlines
- A team player with the capacity to work independently when necessary
- Minimum 10+ years of experience with 5+ years of people management skills and 5+ years of technical skills
- Demonstrated leadership, interpersonal, organizational, and problem-solving skills
Preferred Skills:
- Master's degree in Project Management or a related technical field
- Professional Project Management Certification from an accredited institution
- Demonstrated understanding of Project Management processes, strategies, and methods
- Experience mentoring, coaching, and developing talent in the technology department
- Excellent time management and organizational skills, with expertise in establishing guidelines for others in these areas
- Managerial experience applying analytical thinking and problem-solving skills
- A proactive approach to identifying and addressing potential challenges
Key Responsibilities:
• Should have hands-on experience with Java
• Strong experience in Spring Boot, Micro Services
• Should be well versed with Agile Development methodologies
• Should have strong debugging and communication skill
• Should participate in design discussions and provide application designs, architecture, timeline estimations
• Problem-solving mind and attitude
• Ability to interface well with externally facing departments and directly with customers
• Effective communication skills – written, spoken, listening, and presentation
• Great Team player and experience working with global teams and global organizations Genuine interest in learning and knowledge sharing
Primary Skills:
• 2 years of Spring Boot and Microservices.
• 3+ years of experience in Core Java.
• Proficiency with Spring Framework.
• Innovate new approaches algorithms, libraries, tools, platforms, for relevant development areas
• Strong programming skills in Core JAVA / J2EE expert level
• Good at data structures, algorithms, problem-solving, and design patterns
• Knowledge of Web Services, Spring, ORM Frameworks, Spring Boot, Spring Cloud Gateway, OAuth2.0, Spring Security, JWT, Eureka, Hystrix, Apache Cassandra
• Should be well familiar with SQL/NO-SQL database
• Knowledge of Spring Batch, Kubernetes, Docker is a plus point
2. 8 to 10 years of industry experience.
3. Previous experience in Business / Requirements Analysis.
4. Proven experience in eliciting requirements, process documentations and testing.
5. Fundamental analytical and conceptual thinking skills.
6. Understanding business requirements.
7. Help design, document and maintain system processes.
8. Define configuration specifications and business analysis requirements.
9. Should influence stakeholders and determine acceptable solutions.
10. Perform quality assurance testing of the completed module / solution to ensure that it adheres to the business requirements.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Marketing Automation Manager, you will be responsible for Collaborating with internal stakeholders to set communications calendar, creative strategy, and content promotions
- Building customers segments and communication campaigns along customer journeys
- Setting, tracking, and improving key metrics within SMS, email, in-app message and push notification channels
- Identifying opportunities to increase retention and lifetime value; planning, directing and executing marketing programs that achieve those goals
- Planning, implementing and tracking A/B and multivariate tests for transactional, triggered, and marketing mailings Code, testing, and implementing marketing promotions and campaigns
- Leading efforts for cross-promotion and marketing of new products across applicable audiences
- Staying current with industry innovations, trends, and best practices across functional areas
- Ensuring customer data policies and company's privacy policy are enforced
What you need to have:
- 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
- 2+ years experience in maintenance & management of CRM platforms (customer.io/CleverTap experience is required)
- MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company
- Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud.
- Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc.
- Excellent written and verbal communication skills
- Prior startup experience is a plus
- We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
- We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.