
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.

Similar jobs

Job description
Day-to-day responsibilities include:
1. Understanding the product offerings and managing new deliverables
2. Working on product planning and its complete roadmap, including UI/UX
3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively
4. Working along with the QA team on product logic and product validations
5. Working along with the technology team on product development
6. Working with the project team & supporting them on product deliveries
7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project
8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team
Who can apply
Only those candidates can apply who:
1. are available for fulltime (in-office)
2. who are graduates and freshers.
3. Should have relevant skills and interests.
Role: Product Manager
Industry Type: IT Services & Consulting
Department: Product Management
Employment Type: Full Time, Permanent
Role Category: Product Management - Technology
Education
UG: Any Graduate
· Skilled in English verbal and oral communication.
· Strong experience in hiring OPT/CPT candidates from universities, networks, Social Networking sites, and other sources.
· Should be capable of bringing consultants on Payroll.
· Maintaining an active database of OPT candidates.
· Should have some understanding about the latest IT skills in the market.



Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before.
You: Hungry, results-driven with a Startup mindset.
Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B. We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although difficult early on, we can assure you that it will be incredibly rewarding too!
We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world.
We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.
Requirements:
- Designing and developing user interfaces using AngularJS best practices, with a minimum experience of 2+ years.
- Ability to work with other frameworks.
- Proficient in CSS, HTML and writing cross-browser compatible code.
- Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
- Making complex technical and design decisions for UI framework
- Developing application codes and unit tests in AngularJS, Java Technologies, and REST based web services.
- Conducting performance tests and performance improvement for our user interface on web and mobile.
- Being a part of and supporting our user community
- Critical thinker and good problem-solver.
Key skills:
- Strong object-oriented JavaScript
- AngularJS, MVC frameworks – Angular
- Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
- AJAX (Asynchronous JavaScript and XML)
- HTML 5, CSS Modules, NPM
- REST, Micro services
- Prior experience with building extensions for browsers, IDEs is a plus
- Experience with Git, CI/CD frameworks
We are looking for a result-driven Business Developer to actively seek out and engage
customer prospects. Provide complete and appropriate solutions for every customer in
order to boost top-line revenue growth, customer acquisition levels and profitability.
Job Responsibilities:
● Conduct market research to identify selling possibilities and evaluate customer needs
● Actively seek out new business/sales opportunities through networking and social
media
● Set up meetings with potential clients and listen to their wishes and concerns
● Prepare and deliver appropriate presentations on products and services
● Create frequent reviews and reports with sales and financial data
● Participate on behalf of the company in exhibitions or conferences
● Collaborate with team members to achieve better results
● Gather feedback from customers or prospects and share with internal teams
● Maintain positive relationships with clients by providing support, information, and
guidance; researching and recommending new opportunities; recommending profit
and service improvements.
● Achieve agreed upon sales targets and outcomes within schedule.
● Coordinate sales effort with team members and other departments.
● Analyze the territory/market’s potential, track sales and status reports.
● Reach out to customer leads.
● Continuously improve through feedback
Requirements:
● Proven work experience of 1+ years as Business/Sales representative in Digital
Agency/Technology Agency.
● Familiarity with BRM and CRM practices along with the ability to build productive
business professional relationships
● Highly motivated and target driven with a proven track record in sales
● Very High Proficiency in English
● Excellent knowledge of MS Office
● Thorough understanding of marketing and negotiating techniques
● Fast learner and passion for sales
● Self-motivated with a results-driven approach
● Aptitude in delivering attractive presentations
Must Have Skills:
Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.


Video Platform Architect - C/C++
Details
- Location – Pune
- Reporting to – CTO (Shankar Borate)
- Designation : Architect
Educational Background
- Engineering graduate (B.E./B.Tech)
Professional Experience
- 8+ Years of hands on experience in C/C++ Language, Core C language is preferred
Primary Role
- Full ownership of building our video platform using various open source technologies and if required implement our own video technologies
- You will build 1-1, many to many audio and video conferencing, broadcasting system and related features such as recording using open source technologies
- Architect, Develop, implement various features in video platform
- You will need to work in open source frameworks code base, understand nitty-gritty of how its designed and implemented
- Responsible to configure, enhance Coturn, Janus WebRTC gateway OR any other video related open source technologies as per our need
- Responsible for fixing various issues in video platform
- Responsible for integrating Video Platform with Chat Platform and other external platforms including Web and Mobile application
- Work with other engineering team for any video related work
- Responsible for supporting video platform in production environment
- Explore new video related technologies, do POCs
- Help DevOps team deploy the platform in various customer data centers (Aws/Azure cloud and on premises deployments)
- To build micro-services using C language libraries.
- Integrate video platform with other internal systems as well as external customer systems as per business need
- Coach and lead the team technically
- Experience of automating build and deployment process of C/C++ language based products
- Experience of working with video technologies such as WebRTC, Janus, Kurento, Jitsi etc.
- Strong experience of architect and design of core software product
- Experience of working on Android, iOS and UI technologies
Secondary Role
- Training engineering team on Video technologies
- Ensure DevOps practices are implemented in products that help manage the DevOps well
- Build good understanding of product features
- Participate in technical support call rotation
Other Skills:
- Excellent understanding of Software Architecture, design and development fundamentals
- Excellent understanding of how open source technologies can be tuned for solving our business problem and if requires enhance the same
- Automate the build and deployment process of C/C++ based software products
- Explore and Build in-depth understanding of video technologies
- Enhance video platform for scalability, performance and video quality. You will need to think in-depth of how video and audio technologies work and figure out way to implements our business flows in such a way that end system solve core business need
- Write micro-services in C language. Integrate external services in existing platform
- Strong understanding of operating system and networking concepts
- Strong debugging and problem solving skills
- Strong understanding of data structure and algorithmic skills
- Ensure Systems are up 24x7
- Participate in technical support
- Travel to customer place to resolve deployment related issues
- Somebody who can think out of box and believe in building excellency in whatsoever he do
Personality and attitude traits
- Problem Solver – We like people who understands and solves problem in best possible way
- Team Player – We believe in team outcome that helps company and team grows along with individual
- Passionate about work – We like people who like to work, and want their work to mean something
- Self-starter and motivator – We do not believe in monitoring or tracking team members
- Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
- Tech savvy – If you are not tech savvy yourself, then tech companies are not for you
- Individual contributor – We are a small team, and everyone has hands on contribution
- Startup savvy – We are a startup in every possible sense, and like people who like to work in startups
- Eager to grow – We are a small team, and want to have people to grow into larger roles as the company grows
Walk-in For Production Quality Engineering-
Requirement for Engineering graduates Openings For Production Engineering in top level Automobile Manufacturing companies in Chennai.
Eligibility-
BE (Mech,EEE,ECE)
Roles and Responsibilities-
Provide engineering support for production and maintenance activities to ensure maximum production.
Develop and establish quality procedures and systems for inspecting plans, quality trends, statistical plan price estimates and technical quality proposal plans.
Plan routine maintenance of plant equipment and machinery.
Pass Out –
2017,2018,2019
Good working knowledge of Auto CAD,Catia and Solid Works is required
Salary: 12000 - 16000
Job Location - Chennai

