
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.

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Location- Gandhinagar/Pune
Roles and Responsibilities
Document technically accurate content for products including User Manuals, Quick
guide
Research and determine the technical documentation needs for the features
Estimate efforts and deliver content on time
Ensure quality of the documentation
Execute day-to-day information engineering activities
Create in-depth user guides, FAQs, technical overviews, and in-product help
documentation
Identify problem areas or structural deficiencies and proactively contribute to their
improvement
Experience creating infographics to more clearly communicate workflow processes
and abstract topics
Build and maintain client aids that go beyond traditional documentation, such as online
video, demos, guided tours, and other other educational techniques
Maintain a library of application documentation, cataloging it for internal and/or
external use
Publish and maintain templates for written documentation produced by others
(technical specifications, RFP responses, ), ensuring a consistent "look and feel."
Proven experience producing technical content for public consumption
Qualification
Bachelors degree in Engineering/core sciences, or Masters in English
Language/Technical Communication
5 to 7 years of experience in technical writing, with at least 3-4 years of experience
product documentation
Immediate joiners will be required

DevOps Architect
Experience: 10 - 12+ year relevant experience on DevOps
Locations : Bangalore, Chennai, Pune, Hyderabad, Jaipur.
Qualification:
• Bachelors or advanced degree in Computer science, Software engineering or equivalent is required.
• Certifications in specific areas are desired
Technical Skillset: Skills Proficiency level
- Build tools (Ant or Maven) - Expert
- CI/CD tool (Jenkins or Github CI/CD) - Expert
- Cloud DevOps (AWS CodeBuild, CodeDeploy, Code Pipeline etc) or Azure DevOps. - Expert
- Infrastructure As Code (Terraform, Helm charts etc.) - Expert
- Containerization (Docker, Docker Registry) - Expert
- Scripting (linux) - Expert
- Cluster deployment (Kubernetes) & maintenance - Expert
- Programming (Java) - Intermediate
- Application Types for DevOps (Streaming like Spark, Kafka, Big data like Hadoop etc) - Expert
- Artifactory (JFrog) - Expert
- Monitoring & Reporting (Prometheus, Grafana, PagerDuty etc.) - Expert
- Ansible, MySQL, PostgreSQL - Intermediate
• Source Control (like Git, Bitbucket, Svn, VSTS etc)
• Continuous Integration (like Jenkins, Bamboo, VSTS )
• Infrastructure Automation (like Puppet, Chef, Ansible)
• Deployment Automation & Orchestration (like Jenkins, VSTS, Octopus Deploy)
• Container Concepts (Docker)
• Orchestration (Kubernetes, Mesos, Swarm)
• Cloud (like AWS, Azure, GoogleCloud, Openstack)
Roles and Responsibilities
• DevOps architect should automate the process with proper tools.
• Developing appropriate DevOps channels throughout the organization.
• Evaluating, implementing and streamlining DevOps practices.
• Establishing a continuous build environment to accelerate software deployment and development processes.
• Engineering general and effective processes.
• Helping operation and developers teams to solve their problems.
• Supervising, Examining and Handling technical operations.
• Providing a DevOps Process and Operations.
• Capacity to handle teams with leadership attitude.
• Must possess excellent automation skills and the ability to drive initiatives to automate processes.
• Building strong cross-functional leadership skills and working together with the operations and engineering teams to make sure that systems are scalable and secure.
• Excellent knowledge of software development and software testing methodologies along with configuration management practices in Unix and Linux-based environment.
• Possess sound knowledge of cloud-based environments.
• Experience in handling automated deployment CI/CD tools.
• Must possess excellent knowledge of infrastructure automation tools (Ansible, Chef, and Puppet).
• Hand on experience in working with Amazon Web Services (AWS).
• Must have strong expertise in operating Linux/Unix environments and scripting languages like Python, Perl, and Shell.
• Ability to review deployment and delivery pipelines i.e., implement initiatives to minimize chances of failure, identify bottlenecks and troubleshoot issues.
• Previous experience in implementing continuous delivery and DevOps solutions.
• Experience in designing and building solutions to move data and process it.
• Must possess expertise in any of the coding languages depending on the nature of the job.
• Experience with containers and container orchestration tools (AKS, EKS, OpenShift, Kubernetes, etc)
• Experience with version control systems a must (GIT an advantage)
• Belief in "Infrastructure as a Code"(IaaC), including experience with open-source tools such as terraform
• Treats best practices for security as a requirement, not an afterthought
• Extensive experience with version control systems like GitLab and their use in release management, branching, merging, and integration strategies
• Experience working with Agile software development methodologies
• Proven ability to work on cross-functional Agile teams
• Mentor other engineers in best practices to improve their skills
• Creating suitable DevOps channels across the organization.
• Designing efficient practices.
• Delivering comprehensive best practices.
• Managing and reviewing technical operations.
• Ability to work independently and as part of a team.
• Exceptional communication skills, be knowledgeable about the latest industry trends, and highly innovative

Key Responsibilities:
- You will be acting as part of a team to develop software solutions using Scrum methodology in 2-week sprints.
- Turn user stories, feature requests and defect reports into quality software changes for our customers.
- Develop software solutions by conferring with product owners, understanding system behavior, and proposing solutions while following the software development lifecycle.
- Design, develop, modify, implement, and support software components anywhere in the software stack.
- Determine root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
- Remain current on new technologies and available vendor packages. Evaluate and make recommendations as necessary.
- Participate in Scrum development process and work towards continually improving the process.
- Determine process improvements, best practices, and develop new processes.
- Work in close partnership with cross-functional teams and management.
Ideal Experience:
- Extensive experience in design, development and testing of web-based enterprise systems using .NET technologies.
- Experience with Azure Cloud technologies and SaaS product development.
- Excellent communication skills both written and verbal
- A desire to solve complex problems with elegant solutions
- The ability to work well with a team of motivated, smart people
Role and responsibilities
- Expertise in AWS (Most typical Services),Docker & Kubernetes.
- Strong Scripting knowledge, Strong Devops Automation, Good at Linux
- Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
- Strong understanding of AWS networking and. Strong with Security & Certificates.
Nice-to-have skills
- Involved in Product Engineering

Job Description
Duties and Responsibilities:-
- Build pixel-perfect, buttery smooth UIs across both mobile platforms (iOS and Android).
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes- React Native moves fast and often break things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
Requirements and qualifications:
- Minimum of 2 years of professional experience in React Native.
- Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax
- Knowledge of functional or object-oriented programming
- Ability to write well-documented, clean Javascript code
- Rock-solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
- Understanding of REST APIs, the document request model, and offline storage
- Experiences with automated testing suites, like Jest or Mocha
- Should have a better knowledge of Redux
- Deep knowledge of component state management
Job Types: Full-time, Walk-In
Job Type: Walk-In
Work from office only
We are looking for a rock-star software engineer who can lead our tech efforts in building a scalable FinTech platform.
Who we are?
We are a funded Fintech company focused on the Affordable Housing segment based out of Gurugram.
Whom are we looking for?
We are looking for a software engineer to come on-board and own the technology and product development from the ground up and scale it as the business grows.
Tech Qualifications:
- You have 2-4 years of experience building products from inception to scale.
- You have built multitenancy B2B and B2C consumer products in the Fintech, Banking, Loan Products, Payments, and/or Digital Commerce space.
- You have an uncanny ability to attract and retain strong tech talent.
- You are highly ambitious and have a keen desire to make a large impact.
What do we offer?
A true experience of building scalable fintech business ground up. we also offer equity along with a fixed salary component.
Our Present Infrastructure:
Microservices based Multitenancy Application
ASP.NET core
Kubernetes Cluster
Redis distributed Caching
Aws Cloud Infrastructure
Our Mobile App is built using Angular and Android
RDBMS / NoSQL

Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
- Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
- Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
- Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.
Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.


