
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.

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What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on world-class software products using the latest cutting edge technologies and platforms.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 5+ years.
● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...
● Server-side development experience mainly in JAVA.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Experience in working with cross-border, distributed teams is a must.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with large-scale enterprise systems
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Job Summary:
We are looking for a skilled and experienced Java Developer to join our team. As a Java Developer, you will be responsible for developing and maintaining our applications using Java, Spring framework, and other related technologies. The ideal candidate should have a strong understanding of object-oriented programming principles, as well as experience with a variety of technologies such as SQL, NoSQL, and cloud computing.
Responsibilities:
- Design, develop, and maintain our applications using Java, Spring framework, and other related technologies
- Write clean, efficient, and optimized code for applications
- Collaborate with cross-functional teams to understand user requirements and deliver high-quality solutions
- Develop and maintain backend systems using Spring framework
- Work with databases, including SQL and NoSQL
- Ensure code quality and maintain documentation
- Troubleshoot and debug applications
- Stay updated with emerging trends and technologies in Java development
- Work with other teams to deploy and maintain applications
Requirements:
- 3-7 years of experience in Java development
- Strong understanding of object-oriented programming principles
- Experience with Java, Spring framework, and related technologies
- Familiarity with databases, including SQL and NoSQL
- Knowledge of cloud computing is a plus
- Excellent problem-solving and debugging skills
- Strong communication and collaboration skills
- Ability to work independently and as part of a team
- Bachelor's degree in computer science or a related field
Key Skills:
- Strong proficiency in Java programming language
- Experience with Spring framework, including Spring Boot and Spring MVC
- Familiarity with cloud platforms such as AWS, GCP, and Azure
- Experience building RESTful APIs
- Knowledge of microservices architecture
- Familiarity with SQL and relational databases such as MySQL and Postgres
- Familiarity with NoSQL databases such as MongoDB and Redis
- Experience with messaging systems such as Kafka and RabbitMQ
- Experience with containerization tools such as Docker and Kubernetes
- Understanding of software development principles and experience with SDLC methodologies
- Experience with Git version control and build tools such as Maven and Gradle
- Familiarity with front-end technologies such as Angular and React is a plus
- Strong problem-solving and analytical skills
- Good communication and interpersonal skills
- Ability to work independently and take ownership of tasks
- Experience with test-driven development and unit testing frameworks such as JUnit and Mockito
- Familiarity with CI/CD tools such as Jenkins is a plus
- Familiarity with caching technologies such as Redis is a plus
- Working knowledge of design patterns and software architecture principles is a plus.
Business Development Associate
About Company - Creta Class is an educational product from Singapore, designed and
developed for kids ages 3-8, which helps to develop their love for learning and cultivate
their thinking ability, all while bringing them life-long benefits.
Our professional teaching and research centre is led by graduates holding master’s and
doctoral degrees from Ivy League Schools and other nations most prestigious
universities. Scientifically and systematically staged lessons aligned with the Common
Core State Standards (CCSS).
A program backed by award-winning AI technology, developed by a top-notch AI
laboratory. With Creta Approach, the immersive, interactive and fun-filled AI math
courses motivating children’s intrinsic passion for learning.
Position: Business Development Associate
Working Days: Monday to Saturday (6 days)
Timing: 12 PM to 9 PM
Salary: (4 to 6) LPA [4 Lakhs Fixed + 2 Lakhs Variable]
Education: Graduation Mandatory
Experience: 0-2 years, In Edtech Sales experience (Mandatory)
Work Location: Bangalore (WFO)
Languages: English and Hindi Must
Job description – A highly suitable individual for this position would possess
experience in consultative selling or a deep passion for developing a career in sales. It
is essential that you have the ability to effectively handle interactions with both parents
and children within the age range of 3-8 years. Your role would involve nurturing these
relationships over time and fostering a genuine desire for our products. It is important
that you are comfortable in managing these relationships and have the capability to build
rapport and trust with parents and children alike, instilling in them the motivation to
purchase our offerings.
Creta Class, No.293/154/172, Outer Ring Road,
Kadubeesanahalli, Bengaluru, Karnataka 560103
What will you be doing?
• In this role, you will primarily serve as a mentor and guide for the customers, offering
them support and assistance throughout their experience. This involves providing them
with valuable insights, advice, and recommendations to help them make informed
decisions.
• Additionally, you will be responsible for counselling parents, understanding their
concerns, and addressing any questions or issues they may have. By offering your
expertise and understanding, you will help parents navigate through the process and
ensure their peace of mind.
• To ensure the success of the organization, meeting the required targets will be an
important aspect of your responsibilities. This entails actively working towards specific
goals and objectives set by the company.
• By effectively managing your time and resources, you will contribute to the overall
growth and achievement of these targets. Furthermore, it will be essential for you to
maintain a detailed database of all the interactions you have with leads on the Customer
Relationship Management (CRM) system. This includes logging important information
about each interaction, such as the nature of the conversation, key points discussed, and
any follow-up actions required. By keeping a comprehensive record, you will help
ensure effective communication and continuity of information within the organization.
• Overall, as part of your role, you will serve as a mentor, guide, and counselor to
customers and parents, meet designated targets, and maintain a meticulous CRM
database of all interactions with leads.
What are we looking for?
• Individuals who possess excellent proficiency in both English and Hindi, along with
the ability to communicate in other languages, will have an additional edge.
• Diligent individuals with a strong commitment and unwavering determination.
Having prior experience in Edtech sales would be beneficial.
• Individuals who adopt a systematic approach to constructing sales funnels and
successfully converting.


- Play a complete Backend development role for Magento store development, maintenance, upgradation and customization projects. Also provide support to clients, via project management tool. Handle the complete project and achieve 100% client satisfaction.
- Must posses fair, clear understanding of fundamentals and concepts of Magento 1/2, PHP, Zend Framework
- Knowledge in Magento Extension development.
- Write well-engineered source code that complies with accepted web standards.
- Good experience in Magento 2 Store development - design implementation, creating themes, create custom modules;
- Strong Knowledge of Magento Best Practices, including experience developing custom extensions and extending third party extensions
- Ability to develop and manage e-commerce websites, web applications, and websites.
- Can understand the goals and create strategies for each project.
Technical Skills:
- Possess good exposure on Magento, CMS, CodeIgnitor, OpenCart, JavaScript/ jQuery.
- Extensive experience of PHP and MySQL.
- Focused on Object-Oriented Programming (OOP),
- Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.
Are you convinced that the people are the most invaluable part of all organizations? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities
- Scour the ends of planet earth in search of solid personalities and technical skill sets that will flourish within Blok.
- Act as a brand ambassador for Blok. Strive to provide a candidate experience that is not Blok-centric, but rather candidate-centric. We may not work with all candidates, but all should have positive impressions about Blok.
- Evaluate candidates within their own unique context. Always bear in mind that people have their own unique stories.
- Not be limited by our current ways of sourcing candidates. Find new ways. Create them if necessary. Widen the range whenever possible.
- Work together with interviewers from the technology team to accurately determine candidates’ technical expertise.
- Travel (Covid-permitting!) to places that become major sources of recruitment, both to conduct real-time interviews and follow-up with onboarded talents.
Requirements
- English is an absolute must. An increasing percentage of our candidates use English as their language of preference.
- Energy. Quickly absorb Blok's unique energy, and exert that energy in your communication with potential recruits. You are, after all, an outward-facing representative of Blok, a startup that is a pioneer in the ultra-fast grocery delivery industry.
- Resilience, because often you’ll get hyped about a potential candidate, but for one of many valid reasons, it may not work out. Remember that matching job-seekers with employers is after all a rather complicated matching process.
- We should know the rules to win the war for talent. Bear in mind legislative processes and cross-cultural differences.
- Previous background in talent acquisition, especially in early-stage technology-first startups would be a strong advantage.
- The ability to evaluate technical skills is preferred, but not an absolute requirement.
Who You Are
- A visionary, who is invested in the vision of making Blok a world-class, people-centric organization.
- An empath, who sees the success of their organization and its people as their own success.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer, who takes initiative regardless of boundaries and works well in a team.
- Preparing JD understanding the needs of hiring manager as well to ask questions that will help you identify the right candidate(s).
- Screen for basic competence of candidates against a technical job description
- Responsible for full-cycle recruiting: interview, offer, negotiation and close candidates for assigned requisitions.
- Identify & Sourcing candidates through various channels Job boards, LinkedIn, cold calls, Technology forums, as well as the database acquired and Buddy referrals as per the requirements of the company standards.
- Generate Recruitment Dashboard periodically & Maintain MIS. on Talent Acquisition activities
- On boarding of new joiners
- Support and advise on HR policy, ensure compliance to the company's policies.
- Serve as an escalation point for personnel and employee relations issues.
- Handling HRMS.
- Update management on a variety of matters including absence, poor performance and manage terminations
- Research attrition/retention, analysing trends thorough headcount and exit data and recommending appropriate course of action.
- Leave and Attendance management Organise Corporate events and other employee engagement activities
- Organise Corporate events and other employee engagement activities
Must have:-
Locust
jMeter
Core Java
Selenium Webdriver with java
Rest Assured Library
API Testing - using postman & Rest Assured Library
SQL
Hands on experience REST service.
Experience Level:- 2.5 to 4.5 years



