Operations Support Executive at Promilo · Bengaluru (Bangalore) · 1 - 3 years · ₹1.5L - ₹2L / yr · Bootstrapped · Posted 16 Jun 2023
Operation Support Executive
Company Name: Sawara Solutions Pvt Ltd. (Promilo)
Experience: 1 to 2 yrs.
Location: Bangalore
Mode: Full Time / Work from office
Salary: As Per the Company Standard
About us:
Promilo is India’s 1st innovative platform which “Pay to Browse”
It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the
Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.
Job Description:
The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
- Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
- Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
- Proper coordination with the Graphic designer team and the sales team.
- Build and maintain strong, long-lasting client relationships.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Approve existing campaigns, Create campaigns, and prolet.
- Develop and deliver reports for every client.
- Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
- Strong communication and interpersonal skills with the ability to interact with corporate customers
- Excellent negotiation and contract-closing skills
- Ability to build and maintain strong, long-lasting client relationships
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Experience with CRMs and reporting tools
- Strong analytical and problem-solving skills
- Ability to work independently and as part of the team.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Promilo
About
Company social profiles
Similar jobs (10)
Kubernetes
Jenkins
Docker🚀 Hiring: Azure DevOps Engineer – Immediate Joiners Only! 🚀
📍 Location: Pune (Hybrid)
💼 Experience: 5+ Years
🕒 Mode of Work: Hybrid
Are you a proactive and skilled Azure DevOps Engineer looking for your next challenge? We are hiring immediate joiners to join our dynamic team! If you are passionate about CI/CD, cloud automation, and SRE best practices, we want to hear from you.
🔹 Key Skills Required:
✅ Cloud Expertise: Proficiency in any cloud (Azure preferred)
✅ CI/CD Pipelines: Hands-on experience in designing and managing pipelines
✅ Containers & IaC: Strong knowledge of Docker, Terraform, Kubernetes
✅ Incident Management: Quick issue resolution and RCA
✅ SRE & Observability: Experience with SLI/SLO/SLA, monitoring, tracing, logging
✅ Programming: Proficiency in Python, Golang
✅ Performance Optimization: Identifying and resolving system bottlenecks
PythonKubernetes
Java
Amazon Web Services (AWS)Mandatory Criteria :
- Candidate must have Strong hands-on experience with Kubernetes of atleast 2 years in production environments.
- Candidate should have Expertise in at least one public cloud platform [GCP (Preferred), AWS, Azure, or OCI).
- Proficient in backend programming with Python, Java, or Kotlin (at least one is required).
- Candidate should have strong Backend experience.
- Hands-on experience with BigQuery or Snowflake for data analytics and integration.
About the Role
We are looking for a highly skilled and motivated Cloud Backend Engineer with 4–7 years of experience, who has worked extensively on at least one major cloud platform (GCP, AWS, Azure, or OCI). Experience with multiple cloud providers is a strong plus. As a Senior Development Engineer, you will play a key role in designing, building, and scaling backend services and infrastructure on cloud-native platforms.
# Experience with Kubernetes is mandatory.
Key Responsibilities
- Design and develop scalable, reliable backend services and cloud-native applications.
- Build and manage RESTful APIs, microservices, and asynchronous data processing systems.
- Deploy and operate workloads on Kubernetes with best practices in availability, monitoring, and cost-efficiency.
- Implement and manage CI/CD pipelines and infrastructure automation.
- Collaborate with frontend, DevOps, and product teams in an agile environment.
- Ensure high code quality through testing, reviews, and documentation.
Required Skills
- Strong hands-on experience with Kubernetes of atleast 2 years in production environments (mandatory).
- Expertise in at least one public cloud platform [GCP (Preferred), AWS, Azure, or OCI].
- Proficient in backend programming with Python, Java, or Kotlin (at least one is required).
- Solid understanding of distributed systems, microservices, and cloud-native architecture.
- Experience with containerization using Docker and Kubernetes-native deployment workflows.
- Working knowledge of SQL and relational databases.
Preferred Qualifications
- Experience working across multiple cloud platforms.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Exposure to monitoring, logging, and observability stacks (e.g., Prometheus, Grafana, Cloud Monitoring).
- Hands-on experience with BigQuery or Snowflake for data analytics and integration.
Nice to Have
- Knowledge of NoSQL databases or event-driven/message-based architectures.
- Experience with serverless services, managed data pipelines, or data lake platforms.
understand and interpret data within the context of the product / business -
solve problems and distill data into actionable recommendations.
Strong communication skills with the ability to confidently work with cross-
functional teams across the globe and to present information to all levels of the
organization.
Intellectual and analytical curiosity - initiative to dig into the why, what & how.
Strong number crunching and quantitative skills.
Advanced knowledge of MS Excel and PowerPoint.
Good hands-on SQL
Experience within Google Analytics, Optimize, Tag Manager and other Google Suite tools
Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus
Inherent interest in e-commerce & marketplace technology platforms and broadly in the consumer Internet & mobile space.
Previous experience of 1+ years working in a product company in a product analytics role
Strong understanding of building and interpreting product funnels.
DockerKubernetesAmazon Web Services (AWS)• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks
Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
• Rest API
• DB (Postgres/Oracle/SQL Server or NoSql or Graph DB)
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely
related field.
• Server orchestration using tools like Puppet, Chef, Ansible, etc.
Please send your CV at priyanka.sharma @ neotas.com
Neotas.com
What you will do:
- Driving the entire vision and delivery of new products, features to keep the business relevant and competitive
- Conducting market and product research to identify potential features or releases
- Managing the roadmap, prioritizing product opportunities, refining feature ideas and maintaining existing features to drive business goals
- Maintaining and updating existing features
- Producing high-level product requirements, iterating with your design and engineering teams
- Engaging stakeholders in leadership, research, data and support
- Coordinating across teams to maintain product and strategy alignment
- Coordinating go-to-market strategies when launching a new product or feature
Desired Candidate Profile
What you need to have:- Bachelor degree in a relevant field or equivalent experience
- Technical background will be a plus
- 10+ years’ experience in fintech product management and market strategy
- Relevant experience in a Fintech Company, especially in the Payments, Digital Banking, Open banking and API banking
- Well-versed with Fintech Innovations in the South East Asian Market
- Proven track record of working with designers, engineers and various stakeholders to coordinate, plan, execute and track product releases from beginning to end
- Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
- High energy, hands-on, detailed-oriented and ability to work independently
- High degree of self-initiative
- Ability to think outside the box
- Good organizing skills
- Good communication and interpersonal skills
- Team handling skills
- Ability to work and thrive within a fast paced, culturally diverse and hands-on environment
iOS App Development
Objective C
SwiftWhat is the role?
We are looking for a hands-on iOS Developer to join our mobile team. The apt applicant must have iOS software development skills, a passion for delivering high-quality, rock-solid apps. iOS programming works closely with other app development and technical teams.
Key Responsibilities
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
- Knowledge of application profiling and performance monitoring tools such as iOS profiler, AppDynamics, Dynatrace, etc.
- Excellent coding skills in an object-oriented language.
- Experience with offline storage, threading, and performance tuning
- Have published at least one original iOS app.- Understanding of Apple's iOS design principles and interface guidelines- Strong knowledge of iOS UI design principles, patterns, and best practices
Whom will you work with?
You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Empuls.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
Android Development
KotlinJava- 2+ years experience in Kotlin
- MVVM Architecture
- Atomic design pattern(additional)
- Algorithms & Data structure concepts
- B2C App / Product Company Experience
- BE and BTECH in Computer, Computer Science, IT
NodeJS (Node.js)PythonJava
React.jssolutions. Responsibilities include gathering user requirements, defining system functionality
and writing code in various languages, like JavaScript, Python, Scala, Java. Our ideal
candidates are familiar with the software development lifecycle (SDLC) from preliminary
system analysis to tests and deployment. Ultimately, the role of the Software Engineer is to
build high-quality, innovative and fully performing software that complies with coding
standards and technical design.
Responsibilities
• Execute full software development life cycle
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
Qualifications
• Proven work experience as a Software Engineer or Senior Software Engineer
• Prior work experience of 1-6 years is welcome
• Experience designing interactive applications
• Understanding of algorithms and data structures
• Ability to develop software in Node.js(JavaScript), React.js, Python, Scala, Java or other
programming languages
• Excellent knowledge of databases, SQL and non-SQL technologies is a plus
• Experience in developing web applications using at least one popular web-framework
is a plus
• Experience with test-driven development
• Proficiency in software engineering tools
• Ability to document requirements and specifications
• Experience with Data Science is a plus
• University/college degree in Computer Science, Engineering or relevant field
We are looking for a self motivated and passionate individual, with strong desire to learn and ability to lead. This position is for a Flight Test Engineer, with exposure to building and flying sUAS (RC Multirotors and Fixed wings). See the detailed job description below.
Responsibilities
• Plan and execute flight test plans for new software features, electronics, sensors, and payloads.
• Perform hands-on mechanical and electrical integration of new hardware components on the internal fleet of test vehicles for R&D and testing.
• Troubleshoot and debug any components of a drone in the office or in the field. Maintenance of vehicles – keep the fleet ready for flight tests.
• Participate in defining and validating customer workflows and enhancing User experience.
• Coordinate cross-team efforts among FlytBase engineers to resolve issues identified during flight tests.
• Drive collaboration with FlytBase Developer team, Business Development team and Customer Support team to incorporate customer feedback and feature requests into FlytBase’s product development cycle.
• Learn about the domain and competitors to propose new drone applications, as well as, improvements in existing applications
Experience/Skills
• Experience in flight testing and operating/piloting small UAS and/or RC aircraft (both fixed-wing and multirotor systems).
• Experience in using flight-planning and ground control station software.
•Familiarity with UAV platforms, like, Pixhawk, DJI, Ardupilot and PX4.
•Experience in integrating, operating, and tuning autopilots on a variety of unmanned vehicles.
•Basic knowledge of electrical test equipment (multimeter, oscilloscope) and UAS sensors.
•Ability to work hands-on with electro-mechanical systems including assembly, disassembly, testing, troubleshooting.
•Good verbal and written communication skills.
Good to have
• RF communications fundamentals.
• Passionate about aerial robots i.e. drones.
• Programming languages and scripting for engineering use (C++, C, MATLAB, Python).
Compensation:
As per industry standards.
Perks:
+ Fast-paced Startup culture
+ Hacker mode environment
+ Great team
+ Flexible work hours
+ Informal dress code
+ Free snacks
NodeJS (Node.js)React.js
MongoDB
Angular (2+)Responsibilities :
- Design and develop highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance for one of the fastest-growing company in India
- Translate business requirements into scalable and extensible design
- Pair with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
- Partner with the product management team to define and execute the feature roadmap
- Coordinate with cross-functional teams (Mobile, UX etc.) on planning and execution
- Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
- The building of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Experience and Skills :
- 2+ years of hands-on experience in designing, developing, testing and deploying applications on Node.JS for large scale applications.
- Strong proficiency with JavaScript
- Understanding of Asynchronous Request handling techniques.
- Deep knowledge of Linux : CentOS, Fedora, or Ubuntu
- Data modeling experience in Relational and NoSQL databases(MONGO DB)
- Ability to understand and implement Continuous Integration and Continuous Delivery
- Well versed with Agile methodologies, TDD and Test Engineering and Automation
- Ability to design and implement low latency RESTful services
- Experience troubleshooting server performance - memory issues, GC tuning, resource leaks, etc.
- Excellent understanding of interactive application development paradigm, memory management, performance/resource optimizations, database interactions, network programming, concurrency and multithreading, fault tolerance, monitoring, security and operability of systems
- Continuously refactor applications to ensure high-quality design
- Ability to plan, prioritize, estimate and execute releases with a good degree of predictability
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon