Head Operations

Job Title : Senior DevOps Engineer

Experience : 5+ Years

Location : Gurgaon, Sector 39

About the Role :

We are seeking an experienced Senior DevOps Engineer to lead our DevOps practices, manage a small team, and build functional, scalable systems that enhance customer experience. You will be responsible for deployments, automation, troubleshooting, integrations, monitoring, and team mentoring while ensuring secure and efficient operations.

Mandatory Skills :

Linux Administration, Shell Scripting, CI/CD (Jenkins), Git/GitHub, Docker, Kubernetes, AWS, Ansible, Database Administration (MariaDB/MySQL/MongoDB), Apache httpd/Tomcat, HAProxy, Nagios, Keepalived, Monitoring/Logging/Alerting, and On-premise Server Management.

Key Responsibilities :

• Implement and manage integrations as per business and customer needs.
• Deploy product updates, fixes, and enhancements.
• Provide Level 2 technical support and resolve production issues.
• Build tools to reduce errors and improve system performance.
• Develop scripts and automation for CI/CD, monitoring, and visualization.
• Perform root cause analysis of incidents and implement long-term fixes.
• Ensure robust monitoring, logging, and alerting systems are in place.
• Manage on-premise servers and ensure smooth deployments.
• Collaborate with development teams for system integration.
• Mentor and guide a team of 3 to 4 engineers.

Required Qualifications & Experience :

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field (Master’s preferred).
• 5+ years of experience in DevOps engineering with team management exposure.
• Strong expertise in:
• Linux Administration & Shell Scripting
• CI/CD pipelines (Jenkins or similar)
• Git/GitHub, branching, and code repository standards
• Docker, Kubernetes, AWS, Ansible
• Database administration (MariaDB, MySQL, MongoDB)
• Web servers (Apache httpd, Apache Tomcat)
• Networking & Load Balancing tools (HAProxy, Keepalived)
• Monitoring & alerting tools (Nagios, logging frameworks)
• On-premise server management
• Strong debugging, automation, and system troubleshooting skills.
• Knowledge of security best practices including data encryption.

Personal Attributes :

• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Detail-oriented with a focus on reliability and performance.
• Ability to mentor juniors and collaborate with cross-functional teams.
• Keen interest in emerging DevOps and cloud trends.

Strong DevOps /Cloud Engineer Profiles

Mandatory (Experience 1) – Must have 3+ years of experience as a DevOps / Cloud Engineer

Mandatory (Experience 2) – Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)

Mandatory (Experience 3) – Must have strong hands-on experience in Linux administration and system management

Mandatory (Experience 4) – Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes

Mandatory (Experience 5) – Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins

Mandatory (Experience 6) – Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation

Mandatory (Experience 7) – Must be proficient in scripting languages such as Python or Bash for automation

Mandatory (Experience 8) – Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch

Mandatory (Company) – Top tier Product-based company (B2B Enterprise SaaS preferred)

Job Title: Salesforce ServiceMax Administrator

Experience: 6+ Years

Location: Remote

Responsibilities

• Maintain strict change management controls within Salesforce platforms, following structured development practices (Dev, Test, Approval, Production).
• Coordinate with the Salesforce Lead to design, implement changes, and support the Salesforce platform across Sales, Marketing, and Service functions.
• Assist in solution design and implementation of Salesforce configurations based on business requirements.
• Support Salesforce security, governance, and data integrity across the platform.
• Document “as-built” configurations to maintain a comprehensive configuration portfolio.
• Provide end-user production support by resolving business and customer issues while ensuring data accuracy across the system.
• Manage data quality and perform data cleansing activities to ensure integrity within the Salesforce ServiceMax platform.
• Partner with business stakeholders to proactively identify, design, and implement improvements, automations, enhancements, and system customizations to address critical business needs.
• Stay current with Salesforce releases, new features, and best practices, assessing their organizational impact.
• Understand and manage data flows and integrations between Salesforce and other enterprise applications.
• Perform day-to-day Salesforce administration tasks including:

Ø User and license management

Ø Roles, profiles, and permission sets

Ø Workflows and process automation (Process Builder and Flows)

• Provide technical recommendations to address specific business challenges.
• Create and customize objects, fields, page layouts, dashboards, and reports to improve automation and user experience.
• Develop reports and dashboards to support end-user analysis and decision-making.
• Deliver user training and support adoption of Salesforce and ServiceMax applications.

Required Qualifications

• Salesforce Administrator Certification required.
• ServiceMax 101 and ServiceMax 201 certifications required.
• 6+ years of experience as a Salesforce ServiceMax Administrator with strong knowledge of Salesforce best practices.
• Hands-on experience with Salesforce ServiceMax and Service Cloud.
• Experience leading or participating in full-cycle ServiceMax implementations.
• Proven experience designing and implementing solutions within ServiceMax and Salesforce.
• Experience with Salesforce Analytics configuration.
• Strong hands-on experience with Salesforce Flow configuration.
• Experience managing data integrations between enterprise applications (e.g., SAP).

Preferred Qualifications

• Experience with JIRA Projects and Service Management systems.
• Proven experience implementing ServiceMax solutions such as:

Ø Depot Repair

Ø Factory Repair processes

Hands-on experience building:

Ø Service Flow Managers (SFMs)

Ø Inventory Management

Ø Preventative Maintenance

Ø Work Execution

Experience with:

Ø Contracts

Ø Warranties

Ø Entitlements Management

Job Description

Duties and Responsibilities:-

- Build pixel-perfect, buttery smooth UIs across both mobile platforms (iOS and Android).

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native.

- Reach out to the open-source community to encourage and help implement mission-critical software fixes- React Native moves fast and often break things.

- Maintain code and write automated tests to ensure the product is of the highest quality.

- Transition existing React web apps to React Native.

Requirements and qualifications:

- Minimum of 2 years of professional experience in React Native.

- Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax

- Knowledge of functional or object-oriented programming

- Ability to write well-documented, clean Javascript code

- Rock-solid at working with third-party dependencies and debugging dependency conflicts

- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ

- Understanding of REST APIs, the document request model, and offline storage

- Experiences with automated testing suites, like Jest or Mocha

- Should have a better knowledge of Redux

- Deep knowledge of component state management

Job Types: Full-time, Walk-In

Job Type: Walk-In
Work from office only

• Needs to generate qualified opportunities within target industry accounts wherein each opportunity should contain:
• Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc. 
• Needs to identify accounts and do extensive prospect territory planning for the given region.
• Also conduct detailed prospect research within focused industry verticals. 
• Ability to develop a 'Why Unbxd, Why Now' proposition for each prospect interaction, identify and follow up on all marketing leads. 
• Support all the industry or solution specific marketing events in the region. 
• Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....

Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review

• Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
• Analyze complicated software system and design a strategy to test this system
• Understand and represent customer needs in product feedback discussions
• Participate in release management and post deployment testing
• Work closely with developer team to ensure proper test coverage is done
• Documentation and Release cycle

Job Profile Requirement : 

Experience of testing web applications, mobile applications.

• Knowledge of Responsive Testing
• Working knowledge of functional, GUI, Performance and Regression testing
• Strong knowledge of QA procedures, principles, and tools.
• Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
• Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
• Strong organisational and time management skills - know what you need to do, and DO IT!

• Need to develop the new script using Perl  & Python
• Need to analyse the existing script and do new changes
• Need to interact with QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills within the team members

Skills required:

• Need to have experience in developing projects using PERL and Python
• Familiarity in Unix/Linux development environments and tools including
• scripting and  process management
• Need to have experience in database(Mysql) concepts
• Need to have a experience in Elastic Search
• Have a knowledge in Git,Svn commands
• Need to have experience in implementing OOPS concepts
• Need to have a experience in XML functionality (read,create.,etc)
• Have a knowledge in creating a csv,xlsx files, json format
• Need to have a experience in PDF Functionality & FTP,SFTP Modules
• Need experience in unit testing
• Develop best practices to ensure coding efficiency and quality
• Experience in test driven development and Agile methodologies

Preference of Educational background:

• B.E

Preference of Professional background:

• Experience in handling  modules
• Experience in  PERL,Python,Mysql,Linux,Elastic search,Xml,PDF,FTP functionality