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Head Operations
Nurturing Innovation for Social Good
Head Operations
Nurturing Innovation for Social Good's logo

Head Operations

at Nurturing Innovation for Social Good

Agency job
via Merito
8 - 10 yrs
Best in industry
Pune
Skills
Operations management
IT operations
Finance
Human Resources (HR)
Supply Chain Management (SCM)

About Company

They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.


Responsibilities

• Formulate business strategy with others in the executive team

• Design policies that align with overall strategy

• Implement efficient processes and standards

• Coordinate customer service operations and find ways to ensure customer retention

• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks

• Ensure compliance and data accuracy

• Oversee the implementation of technology solutions throughout the organization

• Manage contracts and relations with customers, vendors, partners and other stakeholders

• Oversee expenses and budgeting to help the organization optimize costs and benefits

• Mentor and motivate teams to achieve productivity and engagement

• Report on operational performance and suggest improvements


Requirements and skills

• Proven experience as Head of Operations, Operations Director or similar leadership role

• Familiarity with all business functions including HR, finance, supply chain and IT

• Good IT knowledge

• Good with numbers and financial planning – budgets and business plans

• Outstanding communication and negotiation skills

• Excellent organizational and leadership ability

• Analytical mind

• Problem-solving aptitude

• Bachelor’s degree (or equivalent) or Masters in business administration or related field


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