Head Operations at Nurturing Innovation for Social Good · Pune · 8 - 10 years · Posted 13 Jul 2023
About Company
They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.
Responsibilities
• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Ensure compliance and data accuracy
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
Requirements and skills
• Proven experience as Head of Operations, Operations Director or similar leadership role
• Familiarity with all business functions including HR, finance, supply chain and IT
• Good IT knowledge
• Good with numbers and financial planning – budgets and business plans
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude
• Bachelor’s degree (or equivalent) or Masters in business administration or related field
Shubham Vishwakarma
Full Stack Developer - Averlon
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Hiring: Operations Manager – GV India
Location: Hyderabad, India | On-site
Experience: 12+ Years
Reporting To: CEO
We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.
The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.
Key Responsibilities
• Oversee day-to-day operations across all departments
• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support
• Set priorities, monitor deliverables, and ensure timely execution
• Hold teams accountable for deadlines, quality, productivity, and responsiveness
• Act as the primary escalation point for operational issues
• Resolve cross-functional conflicts and remove execution bottlenecks
• Reallocate resources based on workload and business priorities
• Drive collaboration between Design, Procurement, and Project Management teams
• Ensure smooth alignment between design, costing, and execution
• Enforce SOPs, workflows, documentation, reporting, and process standards
• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India
• Monitor team productivity, identify inefficiencies, and improve operational performance
• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes
• Provide regular updates to the CEO on progress, risks, delays, and operational issues
• Oversee administrative and support functions
• Validate reported progress against actual execution
• Track dependencies, pending approvals, and inputs required from global teams
• Maintain structured reporting and provide actionable insights to management
Required Experience & Skills
• 12+ years of experience in Operations, Project Management, or leadership roles
• Proven experience managing multi-department teams
• Experience working with global teams preferred
• Background in design, manufacturing, or procurement is an advantage
• Strong leadership and accountability
• Excellent communication and problem-solving skills
• High attention to detail and process discipline
• Strong ability to manage multiple priorities
• Strong ownership and execution mindset
• Ability to bring structure and clarity to complex environments
• Comfortable working in a fast-paced, global environment
What We’re Looking For
We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.
The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.
Location: Hyderabad
Chief Operating Officer (COO)
The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of the organization, driving operational efficiency, implementing business strategies, and ensuring the company achieves its growth, profitability, and performance objectives. The COO works closely with the CEO and senior leadership team to translate strategic goals into effective operational plans.
Key Responsibilities:
- Lead and manage overall business operations.
- Develop and execute operational strategies aligned with company goals.
- Drive business growth, profitability, and operational efficiency.
- Monitor KPIs, budgets, costs, and overall business performance.
- Lead and develop senior management and operational teams.
- Optimize processes, systems, and workflows.
- Ensure effective coordination across sales, finance, HR, marketing, supply chain, and operations.
- Develop annual operating plans, budgets, and performance targets.
- Identify operational risks and implement corrective actions.
- Establish performance management and accountability systems.
- Manage vendor, partner, and stakeholder relationships.
- Ensure compliance with company policies, regulations, and quality standards.
- Support the CEO in strategic decision-making and business planning.
- Lead organizational transformation and continuous improvement initiatives.
- Build a high-performance culture across the organization.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon