About Company
They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.
Responsibilities
• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Ensure compliance and data accuracy
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements
Requirements and skills
• Proven experience as Head of Operations, Operations Director or similar leadership role
• Familiarity with all business functions including HR, finance, supply chain and IT
• Good IT knowledge
• Good with numbers and financial planning – budgets and business plans
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude
• Bachelor’s degree (or equivalent) or Masters in business administration or related field
Subodh Popalwar
Software Engineer, Memorres
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candidate must have at least a minimum of 2+ years of experience in recruitment and selection. Only Immediate joiners must apply.
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
- Design and update job descriptions
- Source potential candidates from various online channels (e.g., social media and professional platforms like Naukri and Indeed)
- Craft recruiting emails to attract passive candidates
- Screen incoming resumes and application forms
- Interview candidates (via phone, video, and in-person)
- Advertise job openings on the company careers page, social media, job boards, and internally
- Provide shortlists of qualified candidates to hiring managers
- Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
Requirements and skills
- Proven work experience as an HR Recruiter with a Real Estate background.
- Familiarity with Applicant Tracking Systems and resume databases.
- Experience with sourcing techniques Boolean Search,
- Understanding of referral programs
- Solid verbal and written communication skills
Machine Learning (ML)
Data ScienceJob description
Who we are looking for
· A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.
Roles and Responsibilities
· Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.
· Mentor and coach other team members
· Evaluate the performance of NLP models and ideate on how they can be improved
· Support internal and external NLP-facing APIs
· Keep up to date on current research around NLP, Machine Learning and Deep Learning
Mandatory Requirements
· Any graduation with at least 2 years of demonstrated experience as a Data Scientist.
Behavioural Skills
· Strong analytical and problem-solving capabilities.
· Proven ability to multi-task and deliver results within tight time frames
· Must have strong verbal and written communication skills
· Strong listening skills and eagerness to learn
· Strong attention to detail and the ability to work efficiently in a team as well as individually
Technical Skills
Hands-on experience with
· NLP
· Deep Learning
· Machine Learning
· Python
· Bert
Preferred Requirements
· Experience in Computer Vision is preferred
Android Development
Java
GitOur client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
As the Android Developer , you will be required to create the company's mobile product (app) on Android Platform
What you will do:
- Designing the Mobile Application for our product offering
- Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
- Identifying and correcting bottlenecks and fixing bugs
- Helping maintain code quality, organization, and automatization
- Have worked on a good Android App before
- Proficient understanding of Android Concepts
- Proficient understanding of Android tools like Android Studio
- Have worked with Android libraries like Google Play Services, Volley, Gson, Okhttp etc.
- Proficient understanding of code versioning tools, such as Git or SVN
- Excellent problem-solving skills
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
- Should have min 65% in B.E./ B.Tech/ M.Tech
PHP
Laravel
CodeIgniterQualifications required- B.Tech/BE/MCA or equivalent
Experience required- 2 to 5 years.
Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail
communication, mailing marketing materials, and corresponding packets to potential
customers. Required to create content, communicate online, and help to build a brand’s
reputation, with the ability to understand target audiences. Knowledge of how to best
communicate with potential and existing customers, provide verbal responses, to qualify the
individual communicating with essentials. Social Media posting.
IT Sales
Java
JavascriptRole: Full Stack Java Developer
Requirements:
- Tech\ B.E. (Bachelor’s degree in Computer Science\ Computer Engineering)
- At least 5 years of Java Development experience with knowledge of Java EE technologies and Spring framework. (Core, SpringBoot, JDBC, JMS, MVC etc.)
- Strong experience in building Restful services, Micro services and Web application (HTML, CSS and JavaScript) development
- Strong experience with one or more web technologies like JQuery, Angular, FreeMarker, React etc.
- Strong experience in building front-end of applications through appealing visual design
- Experience with Tomcat and WebLogic servers
- Experience with Eclipse/STS, Mule ESB, SOAP UI, Swagger, Postman etc.
- Experience in Database development skills in Oracle using SQL, PL/SQL etc.
- Experience in modern DevOps processes, CI/CD setup and Test Automation
- Understanding of Agile/Scaled Agile.
Desired Skills (Preferred):
- Financial Services industry experience desired, but not necessary
- Experience in OpenShift and cloud technologies (preferably AWS, Docker and Kubernetes).
- Experience in refactoring and migrating applications to cloud
- Experience in build automation tools like GIT, Ant, Maven, Gradle, Jenkins, Artifactory, Serena, Nolio etc.
- Experience in test automation tools like Selenium, SOAP-UI, Postman, JMeter, etc.
- Exposure to HP ALM and JIRA, GitLab
- 15+ years of experience in the IT / ITES industry.
- Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
- Experience in leading initiatives around business transformation incorporate
- Facilitation experience delivery topics around Digital / Agile / Design Thinking
- Experience in delivering leadership programs for Mid to Senior level audiences.
- Highly aware of technology trends across industries
- Familiar with platforms such as WebEx, Zoom, MS Teams
- Learner centricity
Desirable areas
- Industry certifications on Digital / Design Thinking / Agile related areas
- Instructional Design and content development skills
- Managed P&L responsibilities
- Awareness of the latest tech trends such as AI, IoT, Blockchain, ML
Roles & Responsibilities:
- Management of facilitator eco-system
- Identify sourcing strategies to onboard new facilitators with a practitioner background
- Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
- Guide team to ensure timely NDA and Pricing contract documentation
- Guide team to ensure timely renewal of pricing contract documentation
- Ensure facilitators are provided Train the trainer service live / online
- Ensure facilitators are assessed for their teach-back process
- Ensure timely certification and readiness of pool of facilitators at a global level
- Resolve facilitator grievances by collaborating with key stakeholders
- Upskill on latest products for self and other existing facilitators
- Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
- Create an eco-system of facilitators across industries
- Oversee and report metrics for improving experience through dashboards and analysis
- Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint
LocTruth is a location intelligence platform geared to map out business problems and provide data-backed solutions with the help of location data layered with business data. Our insights span from people to places, range from average footfall all the way down to a specific person’s movement patterns, anonymously ofcourse. With our insights, we support businesses in decision-making, problem-solving, and overall optimizing.Google Maps visualizes our world, we visualize a business’ world.
The Job
We are looking to launch our solution into the market with the help of a solid Sales Development Representative.
You would work closely with LocTruth’s founders to understand our solution, identify new opportunities, reach out to potential customers via email and LinkedIn, conduct discovery and demo calls.
- Develop sales opportunities by researching and identifying potential clients.
- Rolling out daily emails, calls, and research reports
- Create weekly newsletters, emails to attract clients
- Make outbound calls to drive sales targets which include:
- POCs
- Pilots
- Full-time clients
- Assess competitors by analyzing and summarizing competitor information and trends
- Create ideal customer profiles
- Participate on LinkedIn groups, online tech forums, subscribe to magazines and newsletters of complimentary brands.
- Handling all incoming customer queries on our sales email
- Prepare to be a part of and eventually deliver presentations/demos to potential clients
- Develop a sales funnel, spearhead and be willing to use a CRM platform, and present goals every week to management
- Work with design and marketing to create and execute sales decks, brochures, campaigns and other materials
Requirements
- Minimum Requirement: Bachelor’s Degree
- Must have 2-3 years of industry experience in selling Data/IT/SaaS products and concepts
- Excited to sell brand-new technology products
- Proficient in English
- Consistent track record of documenting, synthesizing, and communicating results
- Team player who can take responsibility for anything from making a sales pitch to the CEO of a company to showing off your hobbies at a LocTruth team call
- Must be self-motivated, flexible, collaborative, and have an eagerness to learn.
- This is a remote position for now.
Bonus
- Experience with sales tools
- Experience with startups and working with founders
- Worked within the realm of geospatial data or location intelligence
Company culture
Now for the fun stuff...just kidding, we hope you find everything above to be the fun aspect of your careers. But just to give you some more insight into our company culture:
- Get on boarded with a “get to know us” session and meet our entire team.
- We promote an inclusive environment of all genders, backgrounds, likes, and dislikes.
- We’re casual - first name basis please.
- You get the chance to work remotely (mainly because of the raging pandemic) but be prepared to switch over to in-person as soon as the situation permits
- We’re a fun team and depending on the pandemic, we try to meet every month to get to know each other better.
- Play icebreakers and games to challenge our minds apart from work.
- Get integrated into the typical start up life that could be the next big success and work on a product you can truly be proud of!
Follow CutshortSubodh Popalwar
Software Engineer, Memorres