5+ Operations management Jobs in Chennai | Operations management Job openings in Chennai

Key Responsibilities:

• Manage overall store operations, including staffing, scheduling, and floor supervision.
• Drive store sales to meet or exceed targets through effective sales strategies.
• Ensure excellent customer service by training and motivating staff.
• Supervise inventory control, stock replenishment, and loss prevention measures.
• Maintain high visual merchandising and store hygiene standards as per brand guidelines.
• Handle customer queries, complaints, and ensure high levels of satisfaction.
• Analyze sales trends and generate regular performance reports.
• Recruit, train, and develop store team members to ensure skill growth and retention.
• Maintain all administrative and compliance processes related to POS, reporting, and audits.
• Coordinate with warehouse/supply chain to ensure timely stock availability.

Key Skills & Competencies:

• Strong leadership and team management
• Excellent communication and interpersonal skills
• Sales-driven with a customer-first mindset
• Knowledge of fashion trends and apparel retail
• Proficient in POS systems and retail software
• Problem-solving and quick decision-making
• Strong organizational and time-management skills

Job description for Operation Manager

>Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.

>Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organizations internal capacity.

>Continuous improvement of the process, the communication methods, reporting and platform infrastructures

>Prioritize and manage escalated issues affecting our products for multiple customers to successful resolution

>Ensure high-quality customer service with emphasis on timely resolution and through problem definition and identification

>The main responsibility is to bring order, structure, and focused management attention to the customer's problems in order to gain complete consumer satisfaction

>Perform periodic maintenance and servicing of MIS system to improve operational efficiency.

>Coordinating with vendors to ensure that they meet project deadlines and that products meet quality standards

>Analyzing data to identify trends or patterns that could indicate problems within the organization

>Providing training to employees on new technologies or processes to increase productivity or efficiency

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

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Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.