11+ Operations management Jobs in Bangalore (Bengaluru) | Operations management Job openings in Bangalore (Bengaluru)

Job Title: HR Manager – Bengaluru Operations

Location: Hybrid (India-based, Bengaluru focus)

Reports to: HR Director (U.S.-based)

Job Overview: We are looking for a tech-savvy HR Manager to oversee HR operations and provide dedicated support for our tech team based in Bengaluru, India. Reporting to the HR Director in the U.S., this role will drive HR initiatives, support talent needs, ensure compliance with local regulations, and foster a productive and engaging work environment.

Key Responsibilities

● HR Operations & Compliance:

○ Ensure compliance with Indian labor laws, payroll regulations, and HR policies for our Bengaluru team.

○ Oversee payroll processing, benefits administration, and employee documentation for the Bengaluru office.

○ Leverage HR technologies to maintain accurate employee records, manage onboarding and offboarding, and coordinate with external vendors for local HR support.

● HR Business Partner (HRBP) for Bengaluru Team:

○ Serve as an HRBP to the tech employees in Bengaluru, understanding their unique needs and aligning HR practices to support team effectiveness and engagement.

○ Provide ongoing support on talent management, employee relations, and performance matters specific to the Bengaluru team.

○ Act as a bridge between U.S.-based HR leadership and Bengaluru employees, ensuring alignment in HR policies and processes.

● Talent Management & Development:

○ Work closely with the HR Director to support recruitment and retention efforts for tech talent in Bengaluru.

○ Facilitate career development initiatives, including training programs, mentorship opportunities, and performance reviews.

○ Drive employee engagement and inclusion initiatives tailored to the Bengaluru team’s culture and work style.

● Employee Relations & Performance Management:

○ Address employee relations issues, promoting a positive, fair, and inclusive work environment.

○ Support the performance management process for the Bengaluru team, including goal-setting, regular feedback, and developmental feedback.

Qualifications:

● Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree or relevant HR certifications are preferred.

● 5+ years of HR experience, with a strong background in Indian employment regulations, payroll processes, and employee relations.

● Tech-savvy, with proficiency in HR software, payroll systems, and emerging HR technologies to streamline operations and support a tech-oriented team.

● Prior experience as an HRBP for tech teams or in a startup environment is highly desirable.

● Strong knowledge of Indian labor law and HR best practices for Bengaluru-based tech employees.

● Excellent interpersonal and communication skills, with the ability to collaborate effectively with U.S.-based HR leadership.

Skills & Competencies:

● Ability to quickly adopt and leverage new HR technologies to enhance processes and employee experience.

● Strong relationship-building skills and the ability to work effectively within a global team.

● Adaptable, proactive, and able to operate in a hybrid work environment with both in-office and remote work capabilities.

Job Summary

We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. 

Job Responsibilities:

1. Take complete ownership of Project Execution (including P & L)
2. Take up existing projects and optimize them by closely working with the product team.
3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting.
4. Analyze training needs and provide training.
5. Collect feedback on a regular basis and resolve any issues.
6. Monitoring the team performance to achieve the KRA’s.
7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills.
8. Run the pilot of projects.
9. Suggest improvements in processes at every level in operations.
10. Set goals/KPIs/targets for the team members.

Desired Skills 

• 0-1 years of relevant experience in managing an operations team.
• Proven ability in driving tightly controlled operational metrics
• Strong process orientation & business acumen
• You should have good people management, team building and program management skills.
• Strongly inclined to do high-quality and impactful work in a dynamic and unstructured environment.
• Higher than normal sense of ownership with a clear bias for action.
• Relevant educational qualification.
• Must have impeccable verbal and written communication skills (Both English and Hindi).

Key Responsibilities:

• Manage overall store operations, including staffing, scheduling, and floor supervision.
• Drive store sales to meet or exceed targets through effective sales strategies.
• Ensure excellent customer service by training and motivating staff.
• Supervise inventory control, stock replenishment, and loss prevention measures.
• Maintain high visual merchandising and store hygiene standards as per brand guidelines.
• Handle customer queries, complaints, and ensure high levels of satisfaction.
• Analyze sales trends and generate regular performance reports.
• Recruit, train, and develop store team members to ensure skill growth and retention.
• Maintain all administrative and compliance processes related to POS, reporting, and audits.
• Coordinate with warehouse/supply chain to ensure timely stock availability.

Key Skills & Competencies:

• Strong leadership and team management
• Excellent communication and interpersonal skills
• Sales-driven with a customer-first mindset
• Knowledge of fashion trends and apparel retail
• Proficient in POS systems and retail software
• Problem-solving and quick decision-making
• Strong organizational and time-management skills

Operation Support Executive

Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 1 to 2 yrs.

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard

About us:

Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.

Job Description:

The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
• Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
• Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
• Proper coordination with the Graphic designer team and the sales team.
• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Approve existing campaigns, Create campaigns, and prolet.
• Develop and deliver reports for every client.
• Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field
• At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
• Strong communication and interpersonal skills with the ability to interact with corporate customers
• Excellent negotiation and contract-closing skills
• Ability to build and maintain strong, long-lasting client relationships
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Experience with CRMs and reporting tools
• Strong analytical and problem-solving skills
• Ability to work independently and as part of the team.

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.

• Manage & own city P&L and customer satisfaction metrics
• Responsible for managing city team across sales, procurement, and refurbishment functions
• Maintain desired profitability and sales velocity
• Provide inputs and insights to product and marketing teams Candidate should have:
• Experience in managing a P&L in a fast-growing start-up environment
• Team management & scaling experience
• Strong customer focus and analytical abilities

● Understand as a social product right from our top of the funnel, the free  and the pro features for Teenagers

● Understand the target User personal

● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum

● Responsible for the management and organisation of all programs, across the free and paid offering

● Building data driven structures to understand the effectiveness of learning and engagement initiatives

● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives

● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision

Expectations and Skills

● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition

● Super high creativity and innovation driven approach to learning

● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy

● Proven Experience (5+ years) in managing large specialized teams

● Understanding of a social product and the category is building and complete alignment with the mission

● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach

● Fast iterations and super fast learning temperament as a leader

● Ability to handle multiple tasks, channels, diverse global team members

● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!

● Deep user understanding and user driven approach rather than business focused only

• The role will be part time (15-20 hours per week) with scheduled weekend availability.
• LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
• LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
• Candidate will have flexibility to work from location of his/her convenience.

• Interacting with high-quality global university faculty
• Working with a diverse range of international students
• Developing deeper subject understanding
• Gaining richer academic exposure
• Improving interpersonal and cross-cultural skills

• PG/Doctoral degree with distinction or first-class from a top university in India
• 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
• Proficient in English language
• Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
• Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided)