About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Shubham Vishwakarma
Full Stack Developer - Averlon
About HighLevel Inc.
About
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Review Criteria
- Strong Oracle Integration Cloud (OIC) Implementation profile
- 5+ years in enterprise integration / middleware roles, with minimum 3+ years of hands-on Oracle Integration Cloud (OIC) implementation experience
- Strong experience designing and delivering integrations using OIC Integrations, Adapters (File, FTP, DB, SOAP/REST, Oracle ERP), Orchestrations, Mappings, Process Automation, Visual Builder (VBCS), and OIC Insight/Monitoring
- Proven experience building integrations across Oracle Fusion/ERP/HCM, Salesforce, on-prem systems (AS/400, JDE), APIs, file feeds (FBDI/HDL), databases, and third-party SaaS.
- Strong expertise in REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema, and web-service–based integrations
- Good working knowledge of OCI components (API Gateway, Vault, Autonomous DB) and hybrid integration patterns
- Strong SQL & PL/SQL skills for debugging, data manipulation, and integration troubleshooting
- Hands-on experience owning end-to-end integration delivery including architecture reviews, deployments, versioning, CI/CD of OIC artifacts, automated testing, environment migrations (Dev→Test→Prod), integration governance, reusable patterns, error-handling frameworks, and observability using OIC/OCI monitoring & logging tools
- Experience providing technical leadership, reviewing integration designs/code, and mentoring integration developers; must be comfortable driving RCA, performance tuning, and production issue resolution
- Strong stakeholder management, communication (written + verbal), problem-solving, and ability to collaborate with business/product/architect teams
Preferred
- Preferred (Certification) – Oracle OIC or Oracle Cloud certification
- Preferred (Domain Exposure) – Experience with Oracle Fusion functional modules (Finance, SCM, HCM), business events/REST APIs, SOA/OSB background, or multi-tenant/API-governed integration environments
Job Specific Criteria
- CV Attachment is mandatory
- How many years of experience you have with Oracle Integration Cloud (OIC)?
- Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
- Are you okay with 3 Days WFO?
- Virtual Interview requires video to be on, are you okay with it?
Role & Responsibilities
Company is seeking an experienced OIC Lead to own the design, development and deployment of enterprise integrations. The ideal candidate will have atleast 6+years of prior experience in various integration technologies, with a good experience implementing OIC integration capabilities. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.
Responsibilities:
- Lead the design and delivery of integration solutions using Oracle Integration Cloud (Integration, Process Automation, Visual Builder, Insight) and related Oracle PaaS components.
- Build and maintain integrations between Oracle Fusion/ERP/HCM, Salesforce, on-prem applications (e.g., AS/400, JDE), APIs, file feeds (FBDI/HDL), databases and third-party SaaS.
- Own end-to-end integration delivery - from architecture/design reviews through deployment, monitoring, and post-production support.
- Create reusable integration patterns, error-handling frameworks, security patterns (OAuth2, client credentials), and governance for APIs and integrations.
- Own CI/CD, versioning and migration of OIC artifacts across environments (Dev → Test → Prod); implement automated tests and promotion pipelines.
- Define integration architecture standards and reference patterns for hybrid (cloud/on-prem) deployments.
- Ensure security, scalability, and fault tolerance are built into all integration designs.
- Drive performance tuning, monitoring and incident response for integrations; implement observability using OIC/OCI monitoring and logging tools.
- Provide technical leadership and mentorship to a team of integration developers; review designs and code; run hands-on troubleshooting and production support rotations.
- Work with business stakeholders, product owners and solution architects to translate requirements into integration designs, data mappings and runbooks
Ideal Candidate
- 5+ years in integration/enterprise middleware roles with at least 3+ years hands-on OIC (Oracle Integration Cloud) implementations.
- Strong experience with OIC components: Integrations, Adapters (File, FTP, Database, SOAP, REST, Oracle ERP), Orchestrations/Maps, OIC Insight/Monitoring, Visual Builder (VBCS) or similar
- Expert in web services and message formats: REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema
- Good knowledge of Oracle Cloud stack / OCI (API Gateway, Vault, Autonomous DB) and on-prem integration patterns
- SQL & PL/SQL skills for data manipulation and troubleshooting; exposure to FBDI/HDL (for bulk loads) is desirable
- Strong problem-solving, stakeholder management, written/verbal communication and team mentoring experience
Nice-to-have / Preferred:
- Oracle OIC certification(s) or Oracle Cloud certifications
- Exposure to OCI services (API Gateway, Vault, Monitoring) and Autonomous Database
- Experience with Oracle Fusion functional areas (Finance, Supply Chain, HCM) and business events/REST APIs preferred.
- Background with SOA Suite/Oracle Service Bus (useful if migrating legacy SOA to OIC)
- Experience designing multi-tenant integrations, rate limiting/throttling and API monetization strategies.
-Promote and sell insurance products to potential clients.
-Assess client's needs and offer tailored coverage solutions.
-Build and maintain relationships with new and existing customers.
-Achieve sales targets and performance goals.
Who Should Apply?
-Effective Communication and sales ability
-Had good convincing skills and problem solving skills.
-Should have a good acumen for Sales.
-Good in interacting with peoples.
-Interpersonal skills to meet the targets and build customer relationships.
-Age: 20 to 30 years.
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- Strong troubleshooting techniques
- Strong defect resolution process for minimized latency
- Familiarity with confluence management like JIRA/Trello/Youtrack
Good to have:
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Hi All,
Greetings from LMV Group!!!
We are looking for Agency Channel Sales Manager for Life/Health/General Insurance Sales Domain.
Experience Required -mini 2yr. -Max6yr.
Location-Mumbai, Pune, Hyderabad, Banglore, Chennai, Rajahmundry, Vizag, Vijayawada Mysore
No of Vacancy -10+
Candidate must have prior work experience in the relevant domain.
Can able to Recruit agents and generate revenue for the organization. Having Good Potential as an Individual performer.
Hiring Graphic Designer
Responsibilities:
- Make different types of design layouts for social media using your skills.
- Web design layout & typography according to brand guidelines.
- Create designs for direct mailing, posters, logos, brochures, etc.
- Good communication skills with the ability to think creative concepts.
- Visualize and design the briefed upon requirements.
- Meeting timelines.
Skills: Photoshop, Premiere Pro, Illustrator, In Design
Work Experience: 2 years and more.
Job Type: Full-time
Salary: ₹15,000 - ₹25,000 per month
Negotiable (We will not hold back for the right candidate)
Location: Mumbai, Maharashtra ( Marol, Andheri)
You will work in the India office (INO), which currently comprises ~1000 Firm members and external workers. You would oversee, guide and direct operations and strategy for all functions pertaining to Location management, Travel (Air, Ground transportation, Hotels and Guesthouses), Executive Assistants (90 members), Visual Graphics (50 members), Events management for the office, as well as personnel practices for our support staff.
You would work very closely with the Office Manager and senior leadership of the Firm in this role. You will also engage extensively with the Director of Professional Development, Director of Finance and Director of Strategic Initiatives for the India office. You would connect and collaborate with the local Partner group and different office functional teams (e.g., IT/ finance, etc.) besides your regional/ global counterparts.
What You'll Do:
- You would be responsible for end-to-end planning, strategy, and guidance on all activities pertaining to Real estate, Assistants cohort, Visual Graphics, Travel, Events and operations for the office, and personnel management for the support staff.
- You will engage with stakeholders at multiple levels to strategize, manage and problem-solve on-the-job to ensure that the office is compliant with all legal and regulatory requirements surrounding these areas of work.
- You would design and oversee personnel practices for support staff across departments, including recruiting, evaluation, compensation, benefits, training, and development.
- In addition, you would mentor and provide leadership support to functional managers to ensure that high-quality support is provided to consultants; establish and monitor adherence to core processes and policies and constantly innovate support models to continuously enhance efficiency and effectiveness.
- You would be responsible for overseeing physical facilities (e.g., lease arrangements, construction projects), working with leadership and Firm Real Estate to design optimal solutions that balance cost and functionality. You would work with functional managers to develop financial plans and track/report key performance metrics; with office leadership and finance team, manage office support economics and proactively identify and execute improvement opportunities.
- As appropriate, you would need to facilitate external administrative interactions - e.g., government and regulatory bodies, service agents, tax, corporate registrations. As and when needed, you would be required to support office leadership in risk management, including client arrangements, confidentiality and working papers processes, disaster preparations and business continuity planning.
- You would oversee the events function within the office; providing guidance on every event undertaken by the team.
- You would also manage the travel function for INO, driving strategic partnerships and providing oversight on travel operations.
- You would be expected to liaise with Firm/regional leaders and other cells to integrate the office with relevant administrative networks, processes and policies and share and implement best practices where appropriate.
Qualifications :
The ideal candidate will have:
- 15+ years' experience in managing administration, travel and personnel-related operations, strategy, and compliances for a large-sized organization or multinational company
- At least a Bachelor's degree; an MBA would be an added advantage
- Broad business acumen; finance/ operations knowledge will be a plus
- Thorough familiarity with office administration, real estate, personnel management, travel, and events
- Senior presence and ability to develop strong, collaborative relationships with office/practice leaders
- Excellent problem solving, analytic, and project management skills
- Outstanding communication and negotiation skills
- Strong team leadership and people development ability
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Full Stack Developer - Averlon