About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.
Key Responsibilities:
Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.
Develop and implement strategic business development plans to expand the company's customer base and market presence.
Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.
Conduct market research to identify new trends, opportunities, and competitive activities.
Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.
Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.
Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.
Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.
Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.
Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience as a Business Development Manager, Sales Manager, or similar role.
Strong understanding of the market, industry trends, and competitive landscape.
Excellent communication, negotiation, and presentation skills.
Ability to build and maintain relationships with clients and stakeholders.
Strong problem-solving skills and the ability to think strategically.
Proficiency in CRM software and Microsoft Office Suite.
Self-motivated, goal-oriented, and able to work independently as well as part of a team.
The Opportunity
Illumine Labs, Mumbai, is building a series of innovative digital knowledge products. These products are used for learning, education, counselling, behavioural change, etc. Some examples include e-books, counselling tools, habit-creating app, etc.
We are inviting UI-UX Designers who enjoy working with knowledge, can work with a vision, and can appreciate the technology aspects of the product - to be a part of the design & build team for assembling such digital knowledge products.
Your Role
- Rigorous thinking-through of product goals, product concept, architecture, flows, use cases, usage conditions/ constraints, etc. (in collaboration with the project team)
- Translating into interface designs and specifications for technology, and walkthroughs, communications, if any.
- Early testing with the project team & users and evolving it to a working solution.
- Collaborating with the technology team to develop a working product/ application.
- User testing with pilot groups and documentation of usage, and response to the product. Evolving the product and supporting adoption.
What will ensure that you enjoy working in Illumine & that you succeed in the role?
- You are driven by values and a love for excellence.
- You flourish in a commitment-based environment & have a habit of keeping your word (to clients and colleagues).
- You believe that client outcomes are more important than creative flourishes.
- You can work in an environment that has hard deadlines and that will challenge & push you to go beyond what you know or are comfortable with.
Who can apply
Engineers/ Architects/ Designers (or having any other background) with at least 3-4 years of experience in designing digital products.
Work at Illumine is breakthrough, innovative & challenging. Apply only if you seek challenge (not comfort & convenience) and are committed to making a real difference through your work.
About Us
Illumine is a purpose-based organization committed to nation-building. Our multidisciplinary team collaborates closely with government/ corporate/ educational institutions to unleash their people's potential and enable the collectives to find their own solutions. Our Large-Scale Interventions lead to positive and sustainable impacts on the ground.
Over the last 20 years, Illumine has designed, developed & deployed such interventions across some of the leading businesses (SBI, Tata Steel, Asian Paints, BPCL, Aditya Birla Capital, etc.), Educational institutions (Gujarat Technological University, Biju Patnaik University, IIT Delhi, 5000 CBSE schools, etc.) impacting ~42 lakh people across India.
Recent collaborations with the Capacity Building Commission, Govt. of India have led to cognitive transformation projects with the Indian Railways (for 1 lakh citizen-facing employees), Ministry of Home Affairs, and National Police Academy (for police persons in Union Territories & Delhi). There are more such prestigious projects in the pipeline that you can be a part of.
To learn more about Illumine
- Visit our websites: www.illumine.in | https://illuminefoundation.org/
- Explore our ideas: https://youtube.com/illuminelabs
- The philosophy that drives our work: https://srinivasv.com/
Java Developer Job Responsibilities
A developer is responsible for several Java-related duties throughout the software development lifecycle, from concept and design to testing. The developer is required to create user information solutions through the development, implementation, and maintenance of Java-based components and interfaces.
Tez Minds is a technology-focused company. The company focuses/works on challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, and Cognizant in the Bay Area and in India.
We are looking for a positive take-charge individual to join our growing team as Android Developer. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team-oriented environment.
Skills And Qualifications:
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git, SVN
- Experience with Android Studio.
- Gathering and evaluating user requirements in collaboration with product owners and engineers.
- Ensuring design consistency with the client’s development standards and guidelines.
- Ensuring high performance on mobile and desktop and fluency in mobile-based information architecture and design.
- Creating visually appealing experiences that feature user-friendly design and clear navigation.
- Guiding and maintaining developer teams and best practices.
What you need to have:
- Hands-on experience in building Web User Interface (UI) using HTML/HTML5, CSS, SCSS, Advance Javascript Libraries, Jquery, Bootstrap and UI frameworks like Node.js React, redux/angular.js/ backbone, Hapi.js.
- Experience in creating ‘Responsive’ and ‘Adaptive’ web-sites using HTML5 and CSS3 targeting desktop, tablet, and mobile devices.
- Proficiency with Angular 2/4/5/6/7/8
- For UI developer Job- must have good understanding of AJAX and JavaScript Dom manipulation Techniques
- Strong expertise with HTML, CSS, and writing cross-browser compatible code
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS, ReactJS)
- Strong understanding of front-end coding and development technologies.
- For UI developer job- must have the ability to provide SEO solutions for websites
- Experience with building the infrastructure for serving the front-end app and assets.
- Sound knowledge of IT concepts and the latest trends.
- Strong verbal and written communication and interpersonal skills
JOB DESCRIPTION:
Roles and Responsibility :
- Lead and build the team in development
- Participate in the technical design of projects we made for our Clients
- Supervise and write efficient and reliable code; use best practices with our team
- Organize and participate code reviews
- Setup unit and integration tests
- Architecture and design of reusable server components
- Developing high performing REST APIs for application functionality
- Develop and maintain scalable server architecture serving millions of users every day.
Must Have Skill Sets :
- Should have 5+ years of experience in Mobile/web server and application development
- Mandatory: Strong development skills in Python ,Node.js, Typescript, Django Rest Framework, Linux, MongoDB
- Experience with client technologies like JavaScript, CSS3, HTML5, bootstrap, Angulars, React, Android App a plus
- Strong knowledge of data structures and computer fundamentals
- An ability to refract and understand large and separate code bases
- Experience with third-party libraries and APIs
- Forward-looking on potential technology choices
- Experience in building highly scalable, reliable systems
- Team handling experience.
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make camera intelligent and images more informative.
To learn more about how we work, please check out
Knowledge/Qualifications/ Competency
- Any Graduate – Any Specialization with 3+ yrs of relevant strong object-oriented JavaScript & MVC with analytical/logical thinking & problem solving skills (Object Oriented JS, JQUERY, Angular, NodeJS)
Skills Required
- 2+ years of web application development experience using Javascript
- Experience in Angular / React.js, Node.js, and Express.js/loopback.js
- Deep understanding of RESTful APIs
- Data modelling experience in both relational and NoSQL databases(MongoDB preferred).
- Experience deploying and maintaining a micro-service architecture
- Experience with Microsoft Azure
- Experience with server-less infrastructure paradigms (AWS Lambda, etc).
- Experience building a scalable product is a bonus!
Responsibilities
- You will write reusable, testable, and efficient code
- You will look to optimize applications for performance and scalability.
- You will be building secured backend API's to be consumed by multiple applications (e.g. web and mobile)
- You will constantly be collaborating with a team member and help colleagues
- You will make architectural decisions
- You will use every possible opportunity to share your own professional experience with your team members
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!
Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. we are looking for a dedicated HR Manager.
Key Responsibilities:
• Ability to handle and maintain confidential information.
• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.
• Job candidate interviewing skills.
• Taking Care of joining formalities of the Employees.
• Preparing Appointment Letter.
• Issuing the Offer Letter and explain the salary details.
• Conducting orientation and Induction for the new joiners.
• Induction about the services of the organization.
• Attendance Leave Management.
• Preparing Confirmation Appraisal Letter.
• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.
• Handling Exit Interview.
• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.
• Ability to build team morale and promote a corporate culture
Skills
Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization
Must-Have Skills:
Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills.
Good To Have Skills:
Recruitment experience in Technology Company, Software Company, or SAAS domain.