
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About HighLevel Inc.
About
We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Some of the perks we offer:
- 100 % remote
- Uncapped leave policy
- WFH setup
- Champion big problems
Company video


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JOB SUMMARY:
The HR Intern will oversee all human resources functions, focusing on recruitment, employee relations, performance management, and training. This role ensures compliance with labor laws and fosters a positive workplace culture. The ideal candidate will excel in people management, demonstrating expertise in HR best practices and a strong commitment to developing talent.
KEY RESPONSIBILITIES:
1. Recruitment & Onboarding:
- Manage the full-cycle recruitment process, from job posting to candidate selection.
- Conduct interviews, reference checks, and extend job offers.
- Oversee employee onboarding, ensuring a smooth transition for new hires.
2. Employee Relations:
- Address employee grievances and provide support to resolve conflicts.
- Promote a positive workplace culture by organizing team-building activities and maintaining an open-door policy.
3. Training & Development:
- Identify training needs and coordinate professional development programs.
- Facilitate training sessions on HR policies, company culture, and other relevant topics.
4. Compliance & Reporting:
- Maintain and update employee records and HR documentation.
- Prepare and submit reports on HR metrics and trends.



Lead Software Engineer - Backend
It is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network, and world-class operations to solve a huge basic human problem: how do we have a good time?
We’re growing rapidly with over $200M in annualized sales, 150,000 monthly transactions and profitable unit economics. We are backed by some of the finest investors in Silicon Valley & India.
We like to solve real-world problems in the simplest, most elegant manner possible. We’re looking for a QA Lead with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. You should also be capable of building and mentoring a fast-growing passionate, young, and talented team. We love folks who have a sense of humor and know how to have fun.Dream, build and iterate. That's our mantra. Because good just isn't good enough.
👩💻 The Role
- Full responsibility of designing and building core modules on the application and infrastructure layer.
- Lead a fast-growing team of young, passionate, talented and fun loving superstars.
- Solve challenging architectural and design problems.
- Get your hands dirty with clustering, replication, databases, build systems and infrastructure automation etc.
- Be responsible for building concurrent, performant and scalable services which will power the entire Headout ecosystem.
- Build and contribute to open-source libraries and components.
🌟 Our Dream Engineer
- A penchant for learning and building with new technologies and frameworks.
- You love working with people and have worked in a lead position in the past.
- A knack for writing the most performance optimized code along with it being modular and scalable.
- No challenge is too big to solve; love thinking product and excited to ideate & build stuff all by yourself.
- You're interested in being an early employee at a growing company, with the influence and responsibility that entails.
- You have broad and deep knowledge across a variety of contemporary technologies.
💝 We like
- Strong CS fundamentals, good working knowledge of classic algorithms and data structures.
- 2+years experience developing server-side technologies using any language or framework.
- Excellent communication, collaboration and people management skills.
- Experience working with Spring, Relational Databases, Concurrent Programming, NoSQL flavors, AWS.
- Experience designing scalable, fault-tolerant systems and databases.
- Experience with setting setting up systems and infrastructure.
- Solid understanding of how the web works and its underlying communication protocols.
- People who can't live without solving that algorithm problem that they just stumbled upon.
- People who will give up anything to squeeze in that last bit-level performance.
- Anything else than can surprise us.
- Nice to Haves: An interest in travel, local experiences & hospitality.
While the role will vary depending on the company and the industry, you might expect your tasks to include:
· Identifying opportunities in target markets for your organization’s products and services
· Generating leads through cold calling prospective clients or networking at trade shows
· Developing and nurturing relationships with key customer accounts
· Keeping up with the latest industry developments, including market positioning of corporate competitors
· Assessing client needs and the company’s ability to meet those needs
· Following up with new leads and referrals generated from the sales team
· Preparing status reports on goals
· Using customer relationship management (CRM) software, such as Salesforce, to manage interactions


Core Stack Required: MERN
Location: Remote
Minimum Experience: 3 years
• Knowledge of Node, MongoDB, Express, React.
• Proficient with code versioning tools including Git, Bitbucket.
• Good problem-solving skills.
• Good Knowledge with MySql databases.
• Knowledge and proficiency in HTML, CSS, and JavaScript. (Reactjs is an advantage)
• Experience in payment gateways integration.
• Experience in image manipulation.
• Ability to write and consume SOAP & REST web services.
• Write clean, well-structured code with proper abstraction and reusability.
• Must have good analytical and problem-solving skills.
• Must be a good team player, good learner, and self-starter.
• Ability to work independently and perform under strict deadlines.
• Good to have Experience in creating multilingual websites.
• Experience in API integration i.e. Google, Facebook, Twitter, agora, twilio etc..

Hi All,
Greetings from LMV Group
We are hiring for a Frontend developer position.
Experience required - 1.5 to 6 years
Skill set required - React js, Html, Material UI, CSS, JavaScript
Location - somajjiguda, Hyderabad
· Excellent written and verbal communication skills
· Excellent problem-solving skills
· Excellent programming skills in JAVA
· Hands on experience to work on automation tools like Selenium, JMeter
· Good Technical Learning Abilities
· Good understanding of software applications in Client-Server architecture. Should have
experience in deploying / configuring such applications
· Experience to work on Databases like Oracle & MS-SQL
· Experience to work on Web Application servers
· Experience to work on Cloud technologies like AWS, Azure
· Knowledge of scripting languages like Shell, Python, Perl
· Experience to work on REST API Testing & Automation and Good to have OData Knowledge

Lead Engineer -
Responsibilities:
- Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
- Understands requirements well and comes up with efficient design
- Develops complex, well backed and bug-free products. Estimates accurately.
- Takes well-reasoned tech decisions keeping in mind goals and trade-offs
- Becomes a go-to person in more than one area. Provide technical mentoring to team
- Communicates clearly, gets clarifications and establishes expectations for all parties
- Helps establish SDLC best practices and high standards of code quality
- Demonstrates excellent problem solving & debugging skills
- Proactively identifies and resolves issues in requirements, design and code
- Perform peer code reviews and help us all get better.
Requirements:
- Solid experience in JAVA and Kotlin.
- Should have experience in Reactive programming, Asynchronous programming and Unit Testing.
- Has an ability to quickly learn and contribute in multiple codebase.
- Overcomes roadblocks and requires minimal oversight
- Takes initiatives to fix issues/tech debts before assigned to him/her.
- Able to deep dive into codebase and advise QA of possible regression impact.
- Communicates tech decisions through design docs and tech talks.
- Has delivered projects with end-to-end accountability.
- Keeps track of industry trends and introduces right tech/tools for a given job.
- Excellent understanding of software engineering practices, Design Patterns, Data Structures, Algorithms.
- 5+ years of experience in a product-driven organisation.

We are looking for a dedicated backend developer (PHP) who loves programming and writes code that he/she is proud of.
As part of your job, you will constantly seek the latest technologies, be committed to using state-of-the-art solutions and never accept any performance on an ad-hoc basis.
Job Requirements
- Bachelor's Degree in Computer Science or related field (or equivalent expertise).
- PHP - you should have at least 4 years experience in PHP and in OOP development. Can use PHP to supplement and extend existing product.
- PHP Framework - At least 3 years experience in one of the following frameworks: Symfony, Laravel, Yii or Zend.
- MySQL - Can perform SQL queries and build data-driven applications. Knows basic of relational database design.
- Problem Solver - Can effectively debug issues using tools like xdebug or chrome's console. Is familiar with stack overflow and other community resources.
- Version control systems - Can use Git and understand basic commands
- HTML, CSS and JS - Basic knowledge in HTML, CSS and JS, familier with one of JS frameworks is needed as well.
- Desirable Skills:
- Knowledge of APIs, such as twitter, Facebook, Google maps, Instagram, etc.
- Knowledge of NoSQL with some experience is plus.
- Knowledge of AWS, RabbitMQ, Redis, and ElasticSearch is a plus.


Responsibilities:
- Concepting, creating, and building websites alongside our graphic design team, including taking designer wireframes and magically turning them into effective code.
- Working through the website development lifecycle to launch.
Designing user-based interactions through an effective front-end architecture framework. - Developing functional databases, applications, and servers to support our websites on the back end.
- Developing and designing RESTful services and APIs.
- Determining application responsiveness for consumers.
- Troubleshooting issues and problem-solving as necessary.
- Keeping current with industry trends and developments that can be applied to company needs.
Requirements:
- Bachelor’s Degree in Computer Science.
- Expertise with MEAN stack
- Fluent in CSS (Foundation or Bootstrap), JavaScript, and HTML, with an understanding of CSS preprocessors including Sass and LESS.
- Strong knowledge of Linux, JavaScript, and MongoDB with working knowledge of SQL Database and PHP.
- Experience with JS-based tools including Bower, Grunt, and Gulp.
- Working experience as a Full Stack Developer.
- Experience working with server technologies including Apache, ISS, Node.js, and Nginx.
- Experience in API design and development.
- Understanding of libraries including Backbone.js and jQuery.
- Experience with Docker, AWS, CI/CD, Jira is a plus.
- Strong knowledge of data structures, system design, and algorithms.
- Excellent communication skills, with strong attention to detail and a head for problem-solving.
- Skilled at working in tandem with a team, or unsupervised as required.



