About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
Connect with the team
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We are currently scouting - Insurance SME / Senior Manager (Product)
Location - Remote/Bhubaneshwar (Orissa)
About:-
Our customer is Access to quality primary healthcare at affordable prices is a pronounced pain point for most of rural India. Founded in 2021 3Founders. It enables the last-mile distribution of primary healthcare services by leveraging technology and a network of eClinics that make quality healthcare accessible to people in small towns and villages. We use a hybrid model to schedule appointments, provide teleconsultations, deliver medicine, address the diagnostic needs of patients, and facilitate admission for tertiary care at partner hospitals via a transparent booking model and concierge services. At present, they have partnered with 15 hospitals and three national laboratory chains, and have 15 eClinics across multiple remote districts and villages of Odisha and have helped over 10,000 patients in areas where immediate medical facilities are not easily available.
Investors:-
Elevar Equity featured with The EconomicTimes.com, Live Mint & Inc42
Job Responsibilities:-
-Design and set up the entire insurance product for company
-Candidate will be responsible for managing the complete product life cycle including product ideation, product development, filing and approval process with the regulator
-Work on creating end-to-end policies for our insurance SME business
-To monitor the new product development process project plan, collaborate with the stakeholders for timely launch of the product as per the timelines agreed with the stakeholders and ensure regulatory compliance for filing of new products
-To prepare and monitor the new product development process project plan
- To collaborate with various stakeholders and ensure timely launch of the product as per the plan agreed with the channel
- To ensure proper documentation and provide timely response to the regulatory queries for faster product approval
- To develop market intelligence and share the competition tracker on with the sales and management
- To interact with the training and content development team for preparing the product launch pack
- To prepare a product launch plan in agreement with the channel
- To ensure timely and successful launch plan of the products in line with business expectations
What the role outcomes will the person provide and must have’s:-
- Good knowledge of Financial products- The different types of instruments that apply to the management of cash flow that are available on the market, such as shares, bonds, options or funds
- Types of insurance- The various types of risk or loss transfer policies that exist and their characteristics, such as health insurance, car insurance or life insurance
- At least 10+ years of experience into Insurance SME
- Confidence, determination, persistence and zeal to learn & ready to work for a start-up
- Planning, analytical and organizational skills
- A flexible approach to work in order to adapt changes, for example in the healthcare system or product and drug formularies
- Must be willing, dedicated and success-oriented
- Should acquire basic knowledge of drugs and Pharma market
- Excellent spoken and written communication skills
Key Benefits that the company offers:-
-Becoming a part of the early core team
-Competitive salary
-Work with colleagues from strong backgrounds & hungry to succeed
About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
HighLevel Inc is looking for multiple QA Engineers / Testers to join its full time remote workforce in India. You will be responsible for ensuring that the new releases we make for features, enhancements or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds. You will prepare detailed test cases that ensure coverage in our complex platform and you will help developers identity & replicate any inconsistencies. You will also work closely with support teams to reproduce reported bugs and communicate them to developers and product teams.
Type - Full Time (Remote in India)
Your Responsibilities
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product/engineering team in understanding the requirements and user
- workflow.
- Identify quality assurance process bottlenecks and suggest actions for improvements.
- Writing highly efficient manual test cases and performing functional, adhoc and regression
- testing.
- Strong organizational and problem solving skills with great attention to detail, including the
- ability to track multiple test executions simultaneously and synthesize the results.
Your Core Skills
- You place quality over any other virtue.
- 2+ years experience in testing web applications
- Experience in using defect tracking system to report, track and resolve defects.
- Experience with API testing and performance testing with tools such as JMeter, Postman.
- Understanding of HTML,CSS,JS and browser debugging/console tools
- Test automation experience such as Selenium ,Cypress or any other framework.
- Hands-on experience with both white box and black box testing.
- Good knowledge of working with at least one Source control system - Git,SVN etc.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it
Additional Skills
- Prior experience in B2B SaaS or a CRM product or in a complex web based software product with multiple product areas utilizing multiple services and technologies
- Experience working in cross-functional teams
Must/Good to Have Details :
- Must have 3-7 years of IT experience with end-to-end design and development using Microsoft BI Products.
- Extensive experience in designing and developing Stored Procedures/functions in MS SQL Azure and Microsoft Cloud based technologies.
Must have :
1) Working experience in Azure SQL , Microsoft Dynamics NAV/365 Business Central Reporting and data.
2) Experience with data warehouse design, OLAP and ETL framework.
3) Experience in NAV Report Builder and Office 365 integration with dynamics Apps is a plus.
4) Analytical mind with the ability to manage multiple projects and adjust quickly to changing priorities.
5) Programming or scripting experience and knowledge of SDLC preferred.
6) Excellent Communication Skills :
Good to have :
1) Experience in construction and manufacturing process, a plus.
2) Proficient in MS Office 365 products.
3) Exposure with SCRUM/Agile methodologies and practice, a plus.
Position: Sybase Developer
Location: Bangalore /Pune
Exp.Level: 8+ Yrs
Proven experience as a. Sybase Developer
Familiarity with Oracle, Sybase, Performance tuning and Optimization
Required Skills: Sybase, Performance tuning and Optimization
Responsibilities:
- Be a key player in the entire application development lifecycle, build and maintain excellent react applications with clean code
- Formulating an effective process to implement pixel-perfect UI's that match designs.
- Generating front-end libraries and reusable components for later use.
- Maximizing performance of components across a wide range of web-capable devices and browsers Skills.
- Working in collaboration with the team members and project managers to develop clean, modern, smooth animations and transitions that provide an excellent user experience.
- Create and maintain workflow with the team for implementing and integrating the third-party APIs and work along with the backend team.
- Flexible in working with a small team of frontend-backend developers, a project manager, and other programmers.
- Liaise with the internal team to produce top-notch prototypes and mock-ups.
- Participating in concepts of new programs, products, or features by monitoring industry development trends and assisting team members for development.
- An understanding of common programming paradigms and fundamental React principles, similar as React components, hooks, and the React lifecycle.
- Discussing and implementing new project management ideas with team and problem-solving skills to overcome obstacles.
- Keep abreast with day to day developments in technology and working with native modules.
- Assist with building estimates and assume accountability for your job and results delivery.
Requirements:
- Bachelor’s or Master’s degree in computer science, computer applications or related fields.
- Proven working experience as a React Developer for 3+ years and above.
- Hands-on experience on HTML5, CSS3, and CSS frameworks.
- Demonstrable knowledge on Web services, Web API, REST services & GraphQL.
- Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
- Applicable knowledge on Social API integration, Core location APIs, Web Views, Payments integration
- Proficiency in understanding of layout aesthetics .
- Excellent analytical, problem-solving and multitasking skills.
- Ability to solve novel and challenging React problems.
- Capability to understand ,develop and sustain continuous integration and delivery.
Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.
- Responsive Web Designing using Bootstrap/ CSS3/ LESS/ SASS and HTML5
- Understanding of AJAX and JavaScript Dom manipulation Techniques
- Strong expertise with HTML, CSS, and writing cross-browser compatible code
- Building JavaScript tools like grunt or gulp
- Providing SEO solutions for websites
- Building the infrastructure for serving the front-end app and assets
- Ensuring high performance on mobile and desktop
- Coordinating the workflow between the UX designer and stakeholder
What you need to have:
- Strong Designing skills and knowledge.
- Should have experience in Web User Interface (UI) using HTML/HTML5, CSS, SCSS, Advance Javascript Libraries, Jquery, Bootstrap and on UI frameworks like Node.js React, redux/angular.js/ backbone, Hapi.js.
- Good Familiarity with Agile / Scrum practices; a good team player, balanced with
the autonomy and motivation to produce individually - Proficiency with Angular 2/4/5/6/7/8
- Responsive Web Design using Bootstrap/CSS3/LESS/SASS and HTML5
- Deep knowledge of Angular practices and commonly used modules based on extensive work experience
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Graduation in computers - Full time B.E / B. Tech or an MCA degree (Regular Program, no part-time or long-distances courses).
What you will do:
- Owning responsibility for defining and driving operational/business goals.
- Managing Day-to-day operations of the ecommerce platform.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Manager on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development & implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
What you need to have:
- Minimum 5 years of experience within an ecommerce operations role
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously
- Experience working on Google and web analytics
- Experience evaluating and executing SEO strategies
Job Responsibilities:
· Promote international business growth, develop strategies and execution plan · Perform international market research to identify new opportunities · Create and improve proposals for our existing and new clients · Build strong international network & Support relationships with external partners · Initiation of new marketing methods to create greater visibility of company in global market · Develop and deliver pitches for potential investors. · Provide training and mentoring to members of the business development team. |
Levelup11 is a Fantasy Gaming Startup, which aims to entertain the people not with Cricket, Football, Kabaddi but Horse Racing . Levelup11's vision is to make accessible the elite game of Horse Racing to masses of tier 2 and tier 3 users
We are growing and looking to expand our team in backend, frontend , UI/UX.
We are looking for dynamic folks for our Frontend development, who are passionate to work in Game Tech Startup
Frontend Developer:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.