Field Operation Executive at AthanSys Solutions · Delhi, Gurugram, Noida · 0 - 1 years · ₹1L - ₹3L / yr · Bootstrapped · Posted 18 Feb 2020
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.

About AthanSys Solutions
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Job Profile
Profile: Audit & Taxation
Qualification: Semi qualified CA(drop out)
Years of Experience: 5-6 years
Location: Lower Parel
Salary: 50000-60000
Qualification: Semi qualified CA/
Roles & Responsibilities:
Having Experience in Statutory Audits of Companies & Banks.
Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure
Proficiency in Taxation Laws, Accounting Practices, Audit
Major experinec in Direct Taxation
Indirect Taxation
Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Desired profile of the candidate
Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting
Skills:
Excel, MS Office
Working Days -Time
6 Days (mon-Sat) 10-7
Recruiter Instructions
HR Operations Executive
Location - Andheri, Mumbai
Work from office
10 am to 7 pm (Mon to Sat)
Please note only looking for an immediate joiner.
Requirements:
- Bachelor's degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management - may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with the entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies
Requirements & Skills:
Experience: Minimum 1 year of experience in real estate sales or telesales, preferably with a CP (Channel Partner) company.
Sales Success: Ability to meet or exceed sales quotas.
Lead Conversion: Strong skills in generating leads and converting them into clients.
Communication: Proficiency in English and excellent interpersonal skills.
Resilience: Ability to handle rejection and stay motivated.
Negotiation: Strong negotiation skills to close deals and resolve client issues.
Solution Oriented Mindset
- Assist project in all technical aspects of tooling and DevOps
- Proactively lead tools new versions release cycle and documentation
- Proactively identify risks related to application /deliverables and propose a mitigation plan
- Provide custom solutions as per customer requirements
Autonomy & Problem Solving Mindset
- Work in complete autonomy to deliver project deliverables, for advanced technical deliverables, with required level of quality
- Must have troubleshooting skills
Agile Mindset
- Contribute to improvement of internal process, tooling, and quality process
- Design, build and collect technical materials as part of project executions in a spirit of reusability for future engagements and maintain knowledge on best practices, tools, and reusable components for CAST analysis
The ideal candidate is an analytical team player who will be responsible for getting things done, identifying the critical issues within the existing product, skilled in problem solving, planned execution and finally evaluating the solution. Ability to work with a team of high performing individuals, also work cross-functionally to complete product roadmaps and discover new opportunities.
Work Responsibilities:
- Work closely with senior leadership in Product, Technology, Business, Marketing and Design team to articulate business needs to actionable product requirements.
- Take complete ownership of the products, refining the existing features in the product. Working on new features, identifying the user requirements and ultimately improving the lifetime of the users using our product.
- A basic understanding of qualitative and quantitative methods for user research. Establish a closed feedback loop with users & Synthesizing user needs and insights into simple yet delightful experiences.
- Periodically conduct user-research, industry analysis, competitor mapping and ideate on what to build next. Compile information from various sources to formulate a current picture of the company and market.
- Improving the user journey, reducing the drop-off rates.
- Obsess with data, define and track key metrics and draw actionable insights using data. Establish KPIs, and conduct quality assessments
- Help define Product Roadmap for new offerings aligned with the broader company vision and yearly targets
- Work with cross-functional team to take something from idea to hands of users
- Maximize the efficiency of all business procedures, Dissect product analytics and user behavior patterns into meaningful insights that grow the product.
Skills Required:
- Tech background with a good understanding of technology, data and building products. 2-6 years of experience in Product Management, Software Development, Analytics or similar roles in a consumer internet product set-up.
- A strong product sense, attention to the little big details, and eye for good visual design.
- Capable of taking business metrics, requirements or user problems and breaking them into workable product requirements, and leading the development of identified features
- Excellent presentation & communication, problem-solving, organizational and analytical skills to get the team on board with your vision
- Able to multitask, prioritize, work autonomously and with great time management skills
- Prior track record of working with product team from research phases through engineering to success would be highly preferred.
engineering aspects of his/her team.
• Able to define and execute the engineering plans for the areas under his/her ownership.
• Drive engineering best practices for the team.
• Define, implement and maintain the hygiene of the production systems (both engineering
and processes) for the areas under his/her ownership.
• Responsible for the health of the business directly owned by the team.
• Challenging business & product on outcomes, channelize feedback into execution, and
be accountable for engineering outputs
• Hiring, mentoring and retaining a best-of-class engineering team.
• Responsible for all stakeholder management including but not limited to business,
product, operations, and clients/vendors
- Research and recommend prospects for new business opportunities
- Research and analyze sales options
- Build and maintain relationships with clients and prospects
- Stay current with trends and competitors to identify improvements or recommend new products
- Collect and analyze information and prepare data and sales reports
- Attend workshops to learn more technical and professional skills for the job
- Build and maintain professional networks









