Field Operation Executive

this role is for the technical trainer to train the student for the placements

you also act as a trainer cum developer for some projects

Company Description

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are looking for a Talent Acquisition professional who specializes ONLY in leadership hiring.

This role is not about job portals or volume hiring. This is about building networks, leveraging references, and hiring leaders who are not actively job hunting.

If your strength is people, relationships, and trust-based hiring, this role is built for you.

Key Responsibilities

• Own end-to-end leadership hiring (Managers, Team Leads, Heads, Key IC-to-Manager roles)
• Build and maintain strong professional networks across industries
• Drive reference-based and network-driven hiring
• Proactively engage with passive leadership talent
• Partner closely with Founders, CXOs, and senior stakeholders
• Act as a strategic hiring advisor, not just an executor
• Build long-term leadership talent pipelines (even without open roles)
• Ensure high-quality hiring with strong culture and leadership alignment

Ideal Candidate Profile

• You already have an active professional network
• You enjoy talking to people more than screening resumes
• You think long-term about talent, not just immediate closures
• You’re comfortable challenging hiring managers when needed
• You understand that great leaders are hired through trust, not applications

Qualifications

• Proven experience in leadership / executive hiring
• Strong capability in reference hiring and network sourcing
• Excellent relationship-building and influencing skills
• Confidence to engage and close senior professionals
• Ability to assess leadership mindset, maturity, and cultural fit
• Startup / SaaS hiring experience is a big plus

Additional Information

• Opportunity to shape leadership DNA of a fast-growing SaaS company
• Freedom to build your own hiring playbook
• Competitive compensation with long-term growth

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Job Title: Business Development Executive (Fresher)

Company: XIPHIAS Software Technologies Pvt. Ltd.

Location: Bangalore

Experience: 0–1 Year

Employment Type: Full-Time

Preference: Female Candidates Preferred

Job Overview

XIPHIAS Software Technologies Pvt. Ltd. is looking for enthusiastic and motivated freshers for the role of Business Development Executive (BDE). The candidate will be responsible for generating leads, communicating with potential customers, introducing company products, and supporting the sales team in converting prospects into business opportunities.

This role is ideal for candidates who are interested in sales, business communication, and customer relationship management.

Key Responsibilities

Lead Generation

• Identify potential customers through calls, emails, LinkedIn, and online platforms.
• Generate and maintain a database of prospective clients.
• Conduct initial outreach calls and follow-ups to introduce company products.

Product Introduction

• Explain company software solutions, hardware products, and touch screen kiosks to potential clients.
• Understand basic customer requirements and business needs.
• Schedule online and onsite product demos with the technical team when required.

Customer Communication

• Respond to customer enquiries through phone, email, and WhatsApp.
• Maintain professional communication with potential clients.
• Support the sales team in follow-ups and deal conversion.

Sales Support & Reporting

• Maintain lead and sales data in Excel or CRM tools.
• Prepare daily/weekly reports on calls, leads, and follow-ups.
• Assist senior sales executives in achieving monthly sales targets.

Relationship Management

• Build positive relationships with customers.
• Ensure timely follow-up and proper coordination with internal teams.

Educational Qualification

• PUC / Diploma / Any Graduate
• Preferred background in:
• Business Administration
• Marketing
• Computer Science / IT
• Commerce

Experience

• 0–1 year experience
• Freshers with good communication skills are encouraged to apply
• Internship or training in sales / marketing / customer support is an added advantage.

Required Skills

• Good communication skills in English.
• Knowledge of Hindi and/or Kannada will be an added advantage.
• Basic understanding of sales and customer interaction.
• Ability to learn technical products like software and hardware solutions.
• Basic knowledge of MS Excel and email communication.
• Confident, self-motivated, and eager to learn sales skills.

JAVA Developer 

Exp: 8+ Years 

Location: Bengaluru 

Notice period: 0-30 days 

Key Responsibilities: 

Design & Develop Scalable Microservices: 

• Architect, develop, and deploy RESTful APIs & Microservices using SpringBoot. 
• Ensure high availability and fault tolerance using Resilience4J and circuit breakers. 

Database & Caching Optimization: 

• Work with PostgreSQL, MySQL, MongoDB, or Cassandra for optimal data persistence. 
• Implement caching strategies using Redis or Memcached. 

Security & Performance Best Practices: 

• Apply OAuth2, OpenID Connect, or Keycloak for authentication. 
• Secure APIs using JWT, Role-Based Access Control (RBAC), and API Gateways. 
• Use Spring Security and OWASP guidelines to harden the system. 

Event-Driven & Asynchronous Processing: 

• Implement Kafka, RabbitMQ, or ActiveMQ for real-time event-driven achitecture. 
• Use Spring WebFlux for reactive programming in high-throughout applications. 

Testing & Code Quality: 

• Write unit tests using JUnit, Mockito, and TestContainers. 
• Perform contract testing with Pact or Spring Cloud Contract. 
• Ensure code quality using SonarQube, PMD, and Checkstyle. 

Observability & Logging: 

• Use ELK Stack (Elasticsearch, Logstash, Kibana) or Grafana & Prometheus for monitoring. 
• o Implement distributed tracing using Jaeger or Zipkin. 

Collaboration & Agile Development: 

• Follow Agile and Scrum methodologies with JIRA, Confluence, or Trello. 
• Work closely with frontend, DevOps, and product teams. 

Required Skills & Technologies: 

• Languages: Java, Kotlin (Good to Have) 

• Frameworks: Spring Boot, Spring Cloud, Spring WebFlux 

• Microservices & API Development: REST, GraphQL, gRPC 

• Cloud Platforms: AWS, Azure, GCP or any 

• CI/CD & DevOps: Docker, Kubernetes (K8s), Helm, terraform (nice to have) 

• Databases: PostgreSQL, MySQL, MongoDB, Redis 

• Messaging Systems: Kafka, RabbitMQ, ActiveMQ 

• Security & Authentication: OAuth2, OpenID Connect, JWT, Keycloak 

• Testing Frameworks: JUnit, Mockito, TestContainers, Pact 

• Logging & Monitoring: ELK Stack, Prometheus, Grafana, Jaeger 

• Version Control: Git, GitHub, GitLab 

• Agile Methodologies: Scrum, Kanban 

A Desktop Support Engineer is responsible for providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth IT operations. The role involves installing, configuring, and maintaining computer systems, peripherals, and network connections while providing excellent customer service.

Key Responsibilities:

• Install, configure, and troubleshoot desktops, laptops, and peripherals.
• Provide first-level support for software, hardware, and network-related issues.
• Assist users with operating system, application, and connectivity problems.
• Perform system updates, patch installations, and regular maintenance.
• Maintain and manage IT assets, ensuring proper documentation.
• Troubleshoot and resolve printer, scanner, and other peripheral issues.
• Support remote users through phone, email, or remote desktop tools.
• Collaborate with IT teams to escalate and resolve complex technical issues.
• Ensure security protocols and best practices are followed for system safety.
• Document solutions, processes, and user issues for future reference.

Required Skills:

• Strong knowledge of Windows, macOS, and basic Linux troubleshooting.
• Experience with Microsoft Office, email configurations, and software installations.
• Basic networking knowledge (IP addressing, DNS, DHCP, VPN, Wi-Fi).
• Hands-on experience in troubleshooting hardware components.
• Familiarity with Active Directory, user account management, and system policies.
• Good problem-solving and communication skills.
• Ability to work independently and handle multiple tasks efficiently.

Experience & Qualifications:

• Bachelor's degree in IT, Computer Science, or related field (preferred).
• 1-2 years of experience in desktop support or IT helpdesk roles.
• Certifications like CompTIA A+, ITIL, or Microsoft Certified are a plus.

Purpose

 To design, develop, test, and maintain integrated software applications, systems, and platforms

 Responsible for ensuring that the software created is reliable, scalable, and secure

 The candidate should use his/her expertise to maintain enterprise wide upstream and downstream integration

solutions that help organizations achieve their business goals and provide value to end-users

Key Accountabilities

Responsibilities will include but will not be restricted to:

 Designing and developing solutions at middleware and integration layer

 Ensure the best standards are followed for integrating with multiple upstream and downstream

applications

 Documenting and Developing APIs which are fault tolerant, performance oriented and allow for publishing

across multiple sources

 Ensure management of the interfaces on the WSO2 EI platform

 Ensure continuous monitoring, troubleshooting, and debugging

 Ensuring that the integrations development is part of the overall CI/CD pipeline

 Working with stakeholders to ensure that integration solutions meet business requirements and are

delivered on time

Technical Requirements

 A Bachelor’s degree in Computer science, software engineering, or any other equivalent field

 Has 6+ years of experience in the field of software engineering or software development

 Experience with WSO2 middleware technologies like WSO2 Enterprise Integrator (EI), WSO2 API Manager,

and WSO2 Identity Server

 Experience in developing multiple type interfaces such as SOAP, REST, WebHooks, GraphQL and having

knowledge of working on changing one type to other

 Software development skills including proficiency in a modern programming language such as

Java/C++/Python/Golang.

 The ideal candidate should have worked on application development within an enterprise ecosystem.

 The person should also have the necessary knowledge to connect to systems like mail, DB, external

systems, or APIs etc.

 Ideally the person should have demonstrated creating common interfaces or adapters for interactions

between heterogeneous systems with least amount of code change or no code change at all on both the

integrating systems.

 The person needs to be hands on and should be able to write code and review the code of teammates.

Desired Personal Qualities and Behavior

 Excellent relationship management skills with the ability to engage, negotiate and manage key

stakeholders and suppliers.

 Excellent communication, interpersonal and influencing skills.

• Bachelor's degree or equivalent practical experience.
• 1-2 years of experience working in sales, marketing, and/or consulting.
• Experience leading sales organizations and delivering business performance.
• People management experience.
• Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of your team.
• Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
• Lead strategic planning and projects to identify key growth opportunities in the Indian market, including quantitative analysis, industry research, and defining go-to-market plans.
• Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.

About Snapbizz

SnapBizz is an exciting start-up working to create a mobile technology platform for FMCG ecosystem. We are series A funded, with Mr. Ratan Tata as one of our investors. We are on a very high growth journey and give phenomenal freedom of decision making and leadership opportunities. Every idea and product that we launch is first of its kind in the industry. We are based in Bangalore.

Website: http://www.snapbizz.com/">http://www.snapbizz.com/

Job Description Android Developer:

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Skill Requirements:

• Degree in software development, computer science, or similar
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Android Developer Responsibilities:

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.