Field Operation Executive

🧾 Job Description – Technical Writer

Position Title: Technical Writer

 Department: Business Solution Group

 Reports To: BSG Head

 Location: Onsite (Mumbai)

 Employment Type: Full-time

Role Summary

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

Key Responsibilities

●    Create and maintain detailed technical documentation including:

○    API guides (Swagger/OpenAPI)

○    Product manuals

○    Integration documents

○    Deployment & configuration guides

○    Architecture diagrams and functional flows

●    Collaborate with engineering and product teams to understand features, flows, and business logic

●    Coordinate with SMEs (developers, QA, infra) to extract technical insights

●    Own version control of documents for each release or sprint

●    Maintain documentation repository (e.g., Confluence, GitHub, Notion)

●    Ensure all customer-facing documents are reviewed and approved before release

●    Translate engineering JIRA tickets and release notes into readable, structured release documentation

●    Align documentation structure with ISO/Infosec and compliance audit requirements

●    Proofread and review documents for grammar, formatting, and consistency

●    Create templates and documentation standards to be followed across teams

Required Skills & Qualifications

●    3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

●    Strong command of English language (grammar, structure, clarity)

●    Experience in creating API documentation (Swagger/OpenAPI/Postman)

●    Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

●    Basic understanding of software development life cycle (SDLC) and Agile

●    Ability to read/understand code snippets and translate technical details clearly

●    Ability to handle multiple priorities

●    Familiarity with versioning tools (Git), JIRA, and RESTful APIs

●    Bachelor’s degree in English, Technical Communication, Engineering, or related field

Nice to Have

●    Experience in documenting cloud-based SaaS systems

●    Exposure to fintech/banking APIs and workflows

●    Knowledge of JSON, YAML, and Postman collections

●    Working knowledge of video-based documentation or walkthroughs

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Job Description

Job Title: Information Designer

Location: Chennai

Compensation: negotiable (Commensurate with experience)

Experience: 4-7 Years

Qualification: B.E/B.Tech

Key Responsibilities: 

1. Specializing in tech presentations
2. Create visually appealing and informative slides
3. Break down complicated concepts into simpler terms and use visuals to illustrate points.
4. Use storytelling techniques to keep the audience interested and involved.
5. Adjust the level of detail of the presentation to suit different audiences

Job Title: SR. Sales – SaaS

FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential. FactWise received funding from a US-based VC, and we are currently deploying our MVP to initial clients. With exciting sales conversations in advanced stages across Europe, US, India markets, we have strong relations with leading VC firms and a great journey ahead. Our core team has members from MIT, Stanford, McKinsey, Amazon US, and we’d love to be joined by passionate, hardworking self-starters looking to align their growth journey with ours.

Key Responsibilities:

• Lead end-to-end sales cycle from prospecting to deal closure for SaaS solutions.

• Build and manage a strong sales pipeline through networking, referrals, and strategic outreach.

• Conduct client meetings, presentations, and product demonstrations to showcase value propositions.

• Drive new client acquisition while maintaining long-term relationships with key accounts.

• Negotiate contracts, finalize commercial terms, and ensure smooth onboarding of clients.

• Collaborate with product and delivery teams to design customized solutions for clients.

• Represent the company in client meetings, industry events, and conferences.

• Analyze market trends and competitor offerings to refine sales strategies.

Requirements:

• 4–5 years of proven experience in SaaS/B2B sales, with a track record of achieving targets.

• Excellent communication, presentation, and negotiation skills.

• Strong client-facing experience with the ability to handle CXO-level discussions.

• Ability to understand business problems and map them to SaaS solutions.

• Willingness to travel frequently for client meetings.

Job Summary:

We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.

• Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
• Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
• Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
• Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
• Foster a collaborative and high-performing team environment while encouraging skill development.
• Provide technical guidance and problem-solving strategies to team members.
• Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
• Develop and monitor QA metrics to assess quality and performance.
• Collaborate with development and business teams to align on QA objectives.
• Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
• Enhance testing efficiency through the adoption of automation strategies.
• Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
• Advocate for best practices, including regression and performance testing.
• Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
• Provide clear updates on testing progress, risks, and resolutions.
• DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
• Ensure adherence to QA standards and processes.
• Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:7+ years of QA experience, with at least 2 years in a leadership role.
• Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Proven ability to manage QA teams and drive quality strategies.
• Skills:Strong expertise in manual testing (90% hands-on work required).
• Familiarity with Salesforce development lifecycle and release management processes.
• Proficiency in test management tools like Azure DevOps, JIRA, or similar.
• Excellent problem-solving, analytical, and communication skills.
• Bonus Skills:Experience with automation frameworks like Selenium or Provar.
• Salesforce Administrator or QA-related certifications.

Important Note:

We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.

• Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team

• Programming Language: Java, J2EE
• Framework: Spring MVC, Spring Security, Hibernate, JMS
• Strong knowledge in any one Relational Databases (Mysql / Oracle/ SQL Server).
• Operating System: Windows & Linux.
• Configuration Management: GIT
• Tools & Utilities: STS / Eclipse / IntelliJ / NetBeans.Web/Application Server: Jboss.
• Excellent hands-on experience and knowledge of SQL.
• Strong experience in Web services (SOAP and RESTFUL).
•  Should have expertise in Design Patterns, Transactions, Multi-threading concepts.
• Experience using Maven.
•  Knowledge of data structure

• Deliver entire application life cycle - concept, design, build and test complex web applications.
•  Gather requirements around functionality and translate those requirements into elegant functional and technical solutions.
•  Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including corner cases, usability, and general reliability.
•  Perform bug fixing and ensure acceptable application performance.
• Continuously upgrade knowledge on technology changes, evaluate impact to application, and implement changes to ensure minimal latency in application availability to users.
•  Work closely with project/product managers while effectively working across multiple projects and delivering to deadlines.
• Mentor the team members on the nuances of technology and implement best practices within the team.

We are looking for a passionate Full Stack Developer to be responsible for the coding, innovative design and layout of our website. The ideal candidate is someone who works with the Front End, or client-side. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Designation - Full Stack Developer

Salary - Hike on Last CTC

Experience - 3 to 6 years

Location - Lucknow (work from office)

Why to choose Compendious Med Works?

• Payout 2 times more than industry standards.
• Get a chance to work with US- Based IT Company
• Global projects & learnings
• Full-time job opportunity
• Job-security & satisfaction

Expertise & Skills:

• Expertise in managing translation solutions for website localization.
• Past experience in working in a Similar Role.
• Good understanding of Software development life cycle process
• Be responsible for maintaining, expanding, and scaling our site
• Excellent communication and teamwork skills
• 2+ years of experience in back-end technologies.
• 3+ years of experience in front-end technologies, including HTML5, CSS3, JavaScript, jQuery/PHP/Laravel.
• Ability to convert comprehensive layout and wireframes into working responsive HTML pages for tablet, mobile, and desktop with an understanding of website architecture and aesthetics.

Preferred Skills :

• 2+ years of experience in  Angular/React/vue js
• 3+ years of experience in server-side web application logics & integrations.
• Good understanding of modern standards-based HTML, CSS (SASS/LESS).
• Expertise in JavaScript coding skills, jQuery & AJAX.
• Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.
• Knowledge of SEO optimization.
• Ability to do Unit testing.

Mandatory Skills required:

1. Ability to translate business requirements into technical requirements for QlikView

2. Perform detailed analysis of source systems and source system data and model that data in

Qlikview

3. Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files

to create Qlik marts

4. Proficiency with QlikView Scripting, use of complex QlikView functions,

advanced QlikView Expressions, experience with complex data models and optimization of data

model for query performance to create Qlik Marts

5. Architecture optimization ( includes hardware sizing , security setup , performance tuning )

6. Development of Qlikview/ QlikSense

• Gathering project requirements from customers and supporting their requests.
• Creating project estimates and scoping the solution based on clients’ requirements.
• Delivery on key project milestones in line with project Plan/ Budget.
• Establishing individual project plans and working with the team in prioritizing production schedules.
• Communication of milestones with the team and to clients via scheduled work-in-progress meetings
• Designing and documenting product requirements.
• Possess good analytical skills - detail-orientemd
• Be familiar with Microsoft applications and working knowledge of MS Excel
• Knowledge of MIS Reports & Dashboards
• Maintaining strong customer relationships with a positive, can-do attitude

Games2win World :

Games2win is a leading global mobile games publisher. Our games have over 400 million downloads and are played by over 15 million monthly active players. We take pride in building our own Intellectual Property (IP) and using the strength of our consumer love to market our games! That’s why most of our downloads are generated without advertising support or paid installations.

A few of our global hit titles are Driving Academy, Decisions, International Fashion Stylist, and many more.

To learn more about us, visit https://games2winmedia.com/company-profile/" target="_blank">https://games2winmedia.com/company-profile/

Role: Video Producer – Games

Reporting to: Growth Manager

Job Profile:

The video producer will be responsible for Research, Ideation, Scripting & Execution of videos for the promotion and marketing of our Games. S/He will need to study the market of Top Games (mostly in the USA) in the App Stores and understand the type of videos that are popular, these include videos of the games to be added to App Store listings (descriptive videos of the game) and also UA (User acquisition) campaign videos. 

The video producer will be involved in Creative/Analytical discussions with ASO (App Store Optimisation) and UA teams, to come up with video ideas that have higher conversion rates.

Responsibilities

• Creating and maintaining a database of video creatives that top competitor apps are running on the Google Play Store and iTunes listings.
• Creating and maintaining a separate database of video creatives that top competitors are running for the UA campaigns on Facebook, Google and other platforms.
• Understand conversion metrics for store listings and for user acquisition campaigns, and use insights to device better videos to get better conversions.
• Plan, produce and generate video creatives for our games on a weekly basis.This will include writing the story board and mood board (narrative) of the video before executing with the help of our video editors.
• Studying market trends and iterating quickly with moving trends.
• Be the owner for all the videos produced for Gameswin.
• Coordinate with the ASO, UA and Art teams and meet deadlines for video requirements.

Who could you be? Background and Experience

• Analytical ability and Data driven deliverables.
• A good knowledge of mobile games.
• A good knowledge of store policies for iTunes and Google Play Store.
• Motivated individual who thrives on constant innovation and improvement
• Understanding end-to-end production cycle for video production.
• 4+ years of experience in video production.