Field Operation Executive

http://www.gevme.com/?utm_source=JobAd&;utm_medium=StartupAsia&utm_campaign=JobAd">GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understand of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 

• Train and guide customers with the on-boarding process on GEVME
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points

• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work

• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 

• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

• Diploma/ Degree in IT or equivalent computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years experience in Customer Support related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Igeeks The One-Stop Learning Platform

Igeeks provides internship training on the latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. Igeeks will provide the internship certificate on successful completion of internship parameters. 18 Year of Experience in Educational Research & Training |Trusted by 50+ University/Institution Partners Pan India. Our Award Winning Tech Team have trained thousands of students and have guided over 5000+ working projects via Practical Research based Project training, out of which some of the projects have won best project awards at various national & international competitions and expos.

 Benefits:

·Opportunity to learn under the professional and experienced software programmers.

·Gain the ability and credentials required to score the best software engineers jobs in the industry.

·Get the confidence and knowledge to handle all kinds of challenges in a real-time work environment.

·The main benefit to the student is enhancing employ-ability and increasing the industry readiness for the IT industry.

The domains in which we offer internships programs, which might interest you are as follows.

Computer Science Engineering (CS, IS, IT, MCA, BCA).

Electronics Engineering (ECE, EEE, TCE, IE, BIO, ME).

Mechanical Engineering.

Civil Engineering.

Management & Commerce (BBA, B.com, MBA).

For more information refer to the official website here: www.igeekstechnologies.com

Who is eligible to apply for Internship Training?

B.E/B.Tech, M.E/M.tech B.Sc, BCA, B.Com, BBA, MCA, MBA (Students belongs to 2nd Year Student / 3rd Year Student / 4th Year Student / Passed Out Student / Fresher’s/Job Seekers) can apply for this Internship. Training which provides the students to have real time exposure to Industry.

How to register?

Internship Application Form,Fill the Application:  https://forms.gle/pGA8KDDiLSWxdTnf9

Program Details:

Learn now :https://bit.ly/2Rq39hq

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New Internship Batch Starting from 25th August & 5th September 2024.

We request you to share the information to all the students to do their Internship at our prestigious organization in Bangalore

Job description

We are looking for A Sales executive with excellent communication and interpersonal skills to effectively interact and perform sales with customers (B2C) and perform day-to-day responsibilities, which include contacting potential tenants & Follow-up for leads received, responding to queries from customers with patience on all platforms. The executive must maintain a positive and professional attitude while handling the responsibilities.

Responsibilities:

·       Schedule appointments on behalf of potential tenants to visit properties.

·       Follow up with leads received from social media platforms, property rental portals, direct office walk-ins, etc.

·       Have a thorough understanding of our product offerings and pricing.

·       Utilize our sales methodology, schemes, and incentives effectively to close sales.

·       Collaborate closely with the leads team to ensure all leads are properly handled.

·       Maintain a track record of your progress by creating monthly reports that summarize key metrics.

Qualifications:

·       Experience of sales in a property management is a plus, e.g. house rentals, hospitality businesses.

·       Exposure to sales in the US and UK market is an added advantage.

·       Experience in B2C sales is preferred.

• Good telephone manner and positive attitude.
• Communicates and negotiates persuasively - capable of influencing others assertively, building rapport with customers.
• Should have high soft skills and be able to convert to leads to sales.

·       To have good knowledge of Microsoft Excel, email and web searches, along with the ability to quickly and effectively learn new software packages.

·       Any Graduate with experience of 2-3 years in relevant field is preferred.

·       Good understanding of CRM software, Property management tool.

About Company:

Spericle Group operates companies that specialize in student housing, property management services, construction and the hospitality services in Lincoln, UK for over 20 years. 

Salary:

180 - 220 INR per Hour

Timing: 1.30PM to 10.30PM

Job Type: Full-time

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD.

Experience: 3-5 Years Experience

• Support and maintain production Cognos web portal to manage the OLAP cube and folders.
• Used various transformations like expression, union, source qualifier, aggregator, router, store procedure, lookup transformations.
• Work on transformations such as source qualifier, joiner, lookup, rank, expression, aggregator and sequence generator etc.
• Work with relational databases like DB2.
• Develop mappings with XML as target and formatting the target data according to the requirement.
• Work with logical, physical, conceptual, star, snow flake schema data models.
• Extract data from flat files, DB2 and to load the data into the SalesForce database.
• Work with various data sources--relational, flat file (fix width, delimitate) and XML.
• Involve in all phases of SDLC from requirements gathering, architecture design, development, testing, and data migration.
• Involve in all phases of SDLC - requirement gathering, design, development, testing and implementation and post-production support.
• Involve in writing PERL scripts for file transfers, file renaming and few other database scripts to be execute from UNIX.
• Create functional and technical mapping specifications and documentation for QA team.
• Support implementation and execution of MAPREDUCE programs in a cluster environment.
• Maintain data integrity during extraction, manipulation, processing, analysis and storage.
• Migrate repository objects, services and scripts from development environment to production environment.