Field Operation Executive

Why Reelo

In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.

Job Location - Ahmedabad, Gujarat (Work from Office)

Budget - 2.4 to 4.8 LPA + incentives

(Final offer will be decided after all round of interviews are done)

What will you do?

• Providing a great experience for Reelo’s prospective customers
• Engaging with potential and current customers to assess mutual fit
• Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintaining an up-to-date knowledge of our product and its value to customers
• Develop in-depth knowledge of the market, trends, customers, competition
• Demonstrating an ability to attract new customers
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
• Get inputs from customers on features to improve the product and conversions, and share feedback with product team

What you need?

• 0-4 years of work experience (Sales and/or SaaS experience is a +)
• Excellent written and verbal communication in English
• Exceptional listening skills combined with the ability to synthesize information
• An extrovert: The ability to socialize and strike a conversation is of utmost importance.
• Intellectual curiosity and problem solving
• A Hustler: Perseverance and a go-getter who will find a way to make it happen
• Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
• Strong organization and time management
• You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

You are required to have skills in the following areas:

• Minimum 3+ Years of experience working as a Salesforce developer.
• Proven experience in developing Salesforce applications and interfaces:
• Salesforce and/or full-stack development
• Sales, Service Cloud and Force.com
• Salesforce Lightning experience is a must
• Proven and strong development experience in APEX, Visualforce, REST, SOAP/WSDL, SQL, and system interfaces
• Proven skills in deploying and configuring Apps from App Exchange
• Experience in web front-end technologies & Frameworks
• Conceptual understanding of Master Data Management (SAP), SAP Process Integrator / Informatica /
• Hands-on experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer
• Certifications in Salesforce Admin, Salesforce Platform Developer, and Salesforce Platform Developer II
• Experience in marketing cloud (pardot, exact-target/journey builder..) and its integration
• Design, develop, test, and document innovative sales and marketing solutions
• Expert in advanced APEX, Visual force, HTML5, REST, and full-stack development
• Excellent understanding of complex interfaces in the corporate system landscape
• Autonomous review and clarification of business requirements prior to implementation, creation and
• documentation of technical design/entity-relationship including alignment with stakeholders
• Autonomous coordination of test activities with business and IT stakeholders
• Autonomous coordination and execution of deployment in line with change and release management
• process and in alignment with Veeva technical stakeholders (e.g.project and support teams)
• Good acumen of business functions with a developer mindset
• Provide technical leadership, training, and mentoring of newly build solutions to the business
• Good communication & problem-solving skills.
• Quick Learner with and ability to jump into an existing code base and understand the code quickly and make enhancements as business demands change.
• Experience working with Onsite Team.

• Oracle HCM Techno-Functional Consultant, core HR, Payroll, Fast Formula, OTL and SSHR, Oracle HCM Cloud advanced tools (HCM Extracts, HDL, PBL,
  BI Publisher, OTBI, Application Security, Page Composer, Page Configurator, REST APIs, SOAP, Webservices)

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Product Analyst, you will be responsible for synthesizing data to provide actionable insights to the leadership and the product team to influence strategy and growth.

• Providing key data inputs needed for launching the product
• Monitoring the performance of new features and recommending iterations based on your findings
• Defining metrics we need to drive, setting up targets and tracking the progress of our products
• Researching on competition and players across the world to benchmark metrics and set goals
• Conducting customer interviews to understand the customer journey and mapping it to certain patterns we notice in our data
• Analysing root cause and debugging for metric deviations and bugs
• Building dashboards and tools, crafting analyses to make better decisions
• Working with other teams - engineering, data analysts, content closely for setting up, measuring and tracking product metrics
• Evaluating tools to measure product metrics and being a key member in setting up tools working with other teams
• Being the gatekeeper for ensuring data governance around the organization
• Other usual tasks like creating and maintenance of reports and dashboards for ongoing performance tracking

Desired Candidate Profile

• BTech Graduate from good institutes
• Experience in product analytics is a plus (0-3 years)
• Prior experience in a data analysis related profile for an e-commerce/internet company
• Strong analytical skills
• Ability to use SQL or reporting tools to derive actionable insights from user behavior
• Strong passion for analytics and problem solving
• A strong bias for action
• Understanding the common metrics used in the internet industry along with business growth metrics such as retention, churn, CAC, CLTV, etc    

Role Description

Location - Bangalore / Remote/WFH

This is an equity-only role.

We are looking for a young but mature mindset with highly skilled Chief Technology Officer (CTO) to provide sound technical leadership in all aspects of the business. This person will be added as a Co-founder in the Team.

CTO should be able to take technical decision and having a Strategic thinking mindset with strong business acumen. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts.

You will work directly with the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. If you are self-motivated, emotionally strong, enjoy challenges and have a never give-up approach, we’d like to meet you.

CTO / Co- Founder Responsibilities

Lead the technology division with new-age technologies and processes

Build on the vision for the organization by technology

Identify new opportunities and develop products and processes in line with cutting edge technologies

Deploy, develop and implement solutions in a cost-efficient manner

Experience in building scalable products, platforms, and modern technologies

Experienced on the internet/ e-commerce industry, B2B platforms, start-up setups is a plus

Hands-on experience in digital initiatives, big data, mobile apps, AI & ML, analytics, and business intelligence solutions

Ability to convert data into usable modern technology-driven solutions

Experience or knowledge on AWS server side is required

Requirements

B.E / B.tech / Masters Degree in computer science or related field.

6+ years of working in a technological role is preferable but not mandatory

Experience working in an early-stage tech start-up will be a plus

A strong product sense and can build engaging tech for customers

Ability to conduct technological analyses and research

Deep knowledge of full-stack modern development practices (node.js, angular, java javascript, AWS, DS, react, etc.) Can work / learn and work on AI/ML

Have a proven understanding of best engineering practices for the full software development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations

Experience in project management to ensure timely deliverables

Strong communication skills with the ability to present the technology vision confidently in a way that motivates others both internally and externally

We are looking for a creative and talented Web Developer to join our growing team.

As our Website Developer, you will oversee the functionality of our websites, evaluate and manage website performance, facilitate hosting and server management, and develop, maintain and update website content.You should have an analytical mind with a keen eye for detail and have a detailed understanding and proven track record of leading projects from concept to completion.

Your core responsibilities include:

• Develop and maintain marketing website/s and landing pages. This includes our corporate websites and all future websites, microsites for new products and services, and other microsites for marketing efforts
• Ensure that the websites are up to date with the latest content and is user-friendly in terms of design and functionality
• Design and implement new features and improvements around functionality
• Ensure high-performance and availability, optimize the application for maximum speed and scalability and construct effective and response designs
• Troubleshoot website content and aesthetic issues (element arrangements on-screen, color and font choices, etc.)
• Optimize website performance and maintain site analytics, campaign metrics, and reporting
• Having knowledge of WordPress and associated plugins, structuring a website's layout, managing front end and back of the website while delivering a visually appealing website to the visitors is the criteria in short. Knowledge of SEO is a plus point.

• A graduate of Computer Science or equivalent experience, preferably with experience in the Technology Industry
• At least 2-5 years Experience 
• Excellent English verbal and written communication skills and strong observational and listening skills
• Must have expert knowledge in WordPress, Adobe Suite, Content Management Systems and preferably some exposure to Elementor (Plug-in) and W3C Web standards
• Proven ability to deploy websites in a short timeframe (2-3 weeks cycles) is a strong plus
• Great understanding of Search Engine Optimization (SEO)
• Experience with website analytics tools (for example, Google Analytics, NetInsight, Omniture, WebTrends)

• Good technical knowledge.

  Focus on the back end (PHP, Node.js)

  Both SQL and NoSQL experience.

  Team lead with complex system architecture skills - He/she should able to manage/handle 5 or more team members/different teams.

  Server deployment and cloud experience in either AWS or Azure.

  Basic Technologies:

  
  

  Laravel PHP

  NodeJS (any framework)

  ReactJS or AngularJS

  MySQL database

  Additional points:

  
  

  ReactNative / NativeScript or fully native app development skills.

  WordPress development

  Experience with at least one CMS.