City Head

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

(Actually, I'm looking for a candidate to work with the audit team & deal with the purchase dept.)

• This position will be aligned with our Audit vertical and help us in the process of verifying and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Ensure that the project/Site receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared.
• You will be working as a part of the Audit team responsible for verifying execution, contract management, vendor management, and life cycle support. We are looking for individuals who are conversant in the features, functionality, and applicability of a few sourcing platforms.
• Coordinate with enabling functions to understand the procurement / Services requirements
• Verifying vendor contract agreement/renewal/termination communications
• Expedite Orders and track deliveries.
• Ensure audit readiness of all purchasing documents.
• Preparing Analysis of Price Proposals
• Collaboration with other Team Members for to the objectives/Targets of the department
• Preparation of reports in line with the requirements of the Audit dept.
• Adhere to the Procurement Policy and vendor onboarding process

Need to travel to project locations (Currently in Hyderabad locations & Andhra Pradesh)

Other Audit activities as need arise.

Experience: 1- 5 Years

Job Location: WFH

No. of Position: Multiple

Qualifications: Ph.D. Must have

Work Timings: 1:30 PM IST to 10:30 PM IST

Functional Area: Data Science

NextGen Invent is currently searching for Data Scientist. This role will directly report to the VP, Data Science in Data Science Practice. The person will work on data science use-cases for the enterprise and must have deep expertise in supervised and unsupervised machine learning, modeling and algorithms with a strong focus on delivering use-cases and solutions at speed and scale to solve business problems.

Job Responsibilities:

• Leverage AI/ML modeling and algorithms to deliver on use cases
• Build modeling solutions at speed and scale to solve business problems
• Develop data science solutions that can be tested and deployed in Agile delivery model
• Implement and scale-up high-availability models and algorithms for various business and corporate functions
• Investigate and create experimental prototypes that work on specific domains and verticals
• Analyze large, complex data sets to reveal underlying patterns, and trends
• Support and enhance existing models to ensure better performance
• Set up and conduct large-scale experiments to test hypotheses and delivery of models

Skills, Knowledge, Experience:

• Must have Ph.D. in an analytical or technical field (e.g. applied mathematics, computer science)
• Strong knowledge of statistical and machine learning methods
• Hands on experience on building models at speed and scale
• Ability to work in a collaborative, transparent style with cross-functional stakeholders across the organization to lead and deliver results
• Strong skills in oral and written communication
• Ability to lead a high-functioning team and develop and train people
• Must have programming experience in SQL, Python and R
• Experience conceiving, implementing and continually improving machine learning projects
• Strong familiarity with higher level trends in artificial intelligence and open-source platforms
• Experience working with AWS, Azure, or similar cloud platform
• Familiarity with visualization techniques and software
• Healthcare experience is a plus
• Experience in Kafka, Chatbot and blockchain is a plus.

Computer Engineering Graduates interested in IT Management consulting, Implementing & customer success management.

We, consult, Implement, and support, Manage Engine IT Management Tools from ZOHO Corporation. These tools help Enterprises Manage IT in their Enterprise, to manage Devices, Servers & networks, IT helpdesk, Assets, with about 70+ tools that are Industry best. https://www.manageengine.com/products.html">https://www.manageengine.com/products.html  
Job Desctiption 

• Learning will be by self based on  provided Online links, u-tubes , literature etc. Senior personnel would be available for some guidance.
• They would then be consulting with customers ( typically Govt., PSU,SME and corporates in Delhi NCR) to showcase how these solutions could enhance productivity, performance, security of businesses
• Aid implementation of the solutions at client site
• Ensure client comfort and ease of use of deployed solutions
• Compare and upsell complementary solutions to those already existing at client locations
• NO CODING will be required in the job profile

A talented Digital Marketing Intern is required to work in our Marketing department within a wide range of tasks.

• To follow the guidelines by Digital Marketing Expert and accordingly carry out other activities
• To work cordially with the team for better growth and overall success
• To assist in management of social media channels of the company like Facebook, Instagram, Twitter, LinkedIn etc.
• To create content for SEO and SMM.
• To make sure that the content posted is relevant and in accordance to what is actually required for better campaigning online.
• To do research on upcoming and new trends.
• To maintain blogs by working in coordination with the content management team.
• To analyse online user behaviour, funnel metrics and thereby suggest modifications if needed.
• To make a report accordingly and discuss with digital marketing expert or manager regarding implementation and improvisations.
• To be able to formulate strategies to make a lasting digital connection with the customers.
• To work on client projects by assuring better results

• We are looking for digital marketing interns having basic knowledge of social media, SEO, SEM etc.

• Support the transition by planning and overseeing the transfer of members from one location to another, including but not limited to operational readiness, support documentation, knowledge transfer and acceptance checklists
• Support in ensuring transition activity is planned and executed to schedule, budget and scope
• Support in establishing transition end to end plans including infrastructure support models, change management, risk assessment and mitigation, resource planning and service management with clear tollgates
• Liaise with transition lead on milestone scheduling, knowledge transfer activities, and communication of progress (KPIs)
• Keep stakeholders involved in transition process and update them with the progress and roadblocks
• Promote awareness of transition planning and support processes within the GCC
• Support the Transition Lead to source and assess opportunities to expand the centre (including assessment of Make vs. Buy, offshore / on shore)
• Work directly with third party resources on a day-to-day basis to support the transition process during the set-up of the GCC

Skills:

• Proven knowledge of service transition methodology, tools and templates through experience or qualifications
• The ability to identify, escalate and manage project risks with the Transition Lead
• 3+ years of experience transitioning / offshoring / outsourcing projects / functions across sub processes such as Biostatistics, reg. affairs, clinical ops, drug safety, medical Governance, strategy and planning, pharma covigilance
• Good exposure in previous roles to multi-cultural, transversal functions
• Pharma background with experience across the systems development life cycle with experience in different project phases
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing