Operations Manager

You'll own heterogeneous database migrations end to end for enterprise customers moving off Oracle and SQL Server onto PostgreSQL and Aurora PostgreSQL. That means running the AWS DMS and SCT toolchain, then doing the part the tools can't: rebuilding procedural business logic in PL/pgSQL when SCT flags a gap it can't close on its own. You ship the runbook, you run the cutover, you validate the result. 

What you'll do?

• Lead end-to-end database migration initiatives, including assessment, planning, schema conversion, execution, and post-migration validation.
• Design, configure, and manage AWS DMS and SCT environments while ensuring migration quality, performance, and reliability.
• Author comprehensive migration runbooks that define execution procedures, validation checkpoints, rollback plans, and operational readiness activities.
• Perform database migration assessments, dependency analysis, compatibility reviews, and migration strategy recommendations.
• Collaborate with infrastructure, application, security, and platform teams to ensure successful migration outcomes.
• Drive migration testing activities, including functional validation, performance testing, failover testing, and production readiness reviews.
• Provide technical leadership and guidance to migration teams while ensuring adherence to AWS migration best practices and governance standards.
• Lead conversion and refactoring of procedural database code — Oracle PL/SQL (packages, procedures, functions, triggers, cursors) and SQL Server T-SQL (stored procedures, functions, triggers) — into PostgreSQL/Aurora PostgreSQL PL/pgSQL, resolving semantic and behavioral differences identified by SCT.

What we're looking for?

• 8–12 years of professional experience in database architecture and migration delivery
• Hands-on expertise in AWS Database Migration Service (DMS) and AWS Schema Conversion Tool (SCT) for enterprise-scale database migrations
• Deep proficiency in Oracle, SQL Server, PostgreSQL, and Aurora PostgreSQL environments, including migration planning, execution, and optimization
• Proven background in delivering heterogeneous database migrations across on-premises, cloud, and AWS environments
• Knowledge of production database operations, including backup and restore strategies, parameter tuning, performance optimization, and failover testing
• Skills in authoring and executing migration runbooks, validation plans, cutover procedures, rollback strategies, and post-migration stabilization activities
• Strong understanding of AWS database services, migration best practices, and integration with broader cloud migration programs
• Experience engaging directly with enterprise customers, architecture teams, and migration stakeholders to drive successful delivery outcomes
• Strong hands-on experience converting Oracle PL/SQL and SQL Server T-SQL business logic to PL/pgSQL, including handling of exception handling models, cursor semantics, autonomous transactions, sequences/identity columns, implicit data type conversions, and proprietary built-in packages/functions with no native PostgreSQL equivalent
• Ability to identify and remediate SCT action items and manual conversion gaps in procedural code (e.g., DBMS_* packages, UTL_* utilities, SQL Server system procedures, dynamic SQL, and nested/recursive procedure calls) and validate converted logic through functional and regression testing.

You'll be preferred if you

• Have tuned production database performance, backup and restore strategy, and failover testing in high-stakes environments.
• Have led migration teams or mentored engineers through complex conversions.
• Bring experience with broader AWS cloud migration programs beyond the database layer.

Minimum 1-3 years of experience in graphic design, branding, illustrations etc in Creative Agencies. Experience in basic graphic design software - Adobe Photoshop, Adobe Illustrator etc. Experience in Animation software - Flash/After Effects is preferred Good communication skills. Experience in Adobe Creative Suite (at least Photoshop, Illustrator and After Effects). Experience with other creative software is a big plus.

Freshers are eligible to take interview

Video Editor:

1+ years of video editing and design experience in Adobe Premiere Pro and After Effects (including sound sync, audio noise removal, colour correction, title animations, should work on templates) Ability to work independently and be a proactive learner Good communication skills verbal and written Excellent project management skills and ability to deliver projects according to timelines.

Responsibilities :-

1.      Design and engineer new next generation fintech solutions.

2.      Implement, optimize and manage the microservices based architecture, end to end, considering various technologies and business stakeholders.

3.      Build the correct database design and be ready to evolve it as per upcoming requirements.

4.      Design, develop and implement various web and mobile app based customer/partner/merchant journeys.

5.      Work with multiple stakeholders to understand inherent complexities involved in building the new solutions on top of the existing product and provide the most suitable and optimized one.

6.      A go getter with no reservations, should be ready to jump in and code if required.

7.      Do code reviews and ensure that best practices are followed

Ensure that best security practices are taken care of while building the product. 

Requirements:-

1.      Bachelor of Engineering or Bachelor of Technology in Computer Science / Information Technology or a related field

2.      At least 12 years of experience that includes at least 5 years of experience in technology architecture with a significant focus on building scalable full stack applications to be deployed on cloud

3.      Excellent problem solving and strategic thinking and leadership skills with the ability to implement complex projects to successful completion

4.      Hands on experience in Nodejs, JavaScript, Mongo DB, Relational Database and React. Must be efficient in building efficient code and DB queries.

5.      Experience in using cloud services from various cloud providers i.e. AWS, Azure, OCI (AWS exposure is the must)

6.      Understanding and experience in ensuring the security best practices are taken care of while building the product.

Should have excellent communication and interpersonal skills.

JD- Senior Flutter Developer

We are seeking an experienced Senior Flutter Developer with 3-5 years of experience to join our dynamic team. The ideal candidate will have a strong background in mobile app development using Flutter, with a focus on building high-quality, performance-driven applications.

Key Responsibilities:

• Mobile App Development: Design and develop mobile applications using Flutter framework, ensuring high performance, responsiveness, and scalability.
• UI/UX Design Implementation: Translate UI/UX designs into high-quality code, with a focus on maintaining consistency and adherence to design guidelines.
• Cross-Platform Development: Leverage Flutter's cross-platform capabilities to develop applications that run seamlessly on both iOS and Android platforms.
• API Integration: Integrate with backend services and APIs to fetch and process data, ensuring seamless communication between the mobile app and server-side components.
• Code Optimization: Identify and address performance bottlenecks and optimize code for maximum efficiency and speed.
• Testing and Debugging: Conduct thorough testing and debugging to ensure the stability and reliability of the mobile applications.
• Version Control: Collaborate with the development team to manage code repositories using version control systems such as Git.
• Documentation: Maintain comprehensive documentation for codebase, APIs, and development processes to facilitate collaboration and knowledge sharing.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 3-5 years of experience in mobile app development, with a focus on Flutter framework.
• Proficiency in Dart programming language and Flutter SDK.
• Strong understanding of mobile app architecture and design patterns.
• Experience with state management solutions such as Provider, Bloc, or Redux.
• Knowledge of RESTful APIs and asynchronous programming.
• Familiarity with mobile app testing frameworks such as Flutter Test or Mockito.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• Experience with agile development methodologies is a plus.

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• 2+ years of experience with Node.js/Express.js or similar framework
• 1+ years of experience with MongoDB
• 1+ years of experience creating REST APIs and backend systems
• Experience with Docker is a plus
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Server Setup/AWS/GCP experience is a plus
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Backend infrastructure management and deployment

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Job Summary

A Developer/Sr. Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Developer/Sr. Developer is expected to possess expert-level knowledge of the Force.com platform and an analytical mindset with a keen eye for detail.

Responsibilities and Duties

A Developer/Sr. Developer needs to conduct the following responsibilities at work -

• Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
• Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
• Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
• Perform and plan code reviews with developers on a consistent cadence
• Perform thorough analysis on requirements i.e.
• Obtain a deep understanding of the desired output
• Check whether the implementation is possible or not; respecting the Salesforce environment’s limitations or governors
• Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding

A successful analysis results in -

• Derivation of all possible use cases
• Identification of any blockers, challenges or risks
• An optimal code design solution of complex requirements
• Thorough impact analysis of the planned development

A Developer/Sr. Developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager)or an onshore TA and finalize the ETAs.

Develop high-quality scalable code by

• Following Salesforce.com and SilverlineCRM standards/best practices
• Leverage recommended frameworks (ex. Test framework or Trigger framework)
• Write comprehensive test code asserting all possible use cases
• Perform thorough unit tests
• Fix all bugs reported from QA/UAT
• Work on deployments through recommended tools and methodologies.
• Time-bound R&D for any unknown or newer areas
• Developing reusable code components in a project
• Mentor, assist and review peer developers within the teams
• Document design and architecture

Follow DevOps processes i.e.

• Use recommended IDEs
• Ensure daily code check-in/check-out
• Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
• Facilitate proactive communication with project/product teams i.e.
• Use all relevant channels (Emails, JIRA, Slack, or Zoom meetings)
• Be in sync with sprint/project/product teams
• Share your plan of action at the start of your day
• Send DSRs by end of the day
• Ensure decent overlap/availability in the onshore team’s timezone (whenever required).
• Focus on learning & development by
• Setting goals for the quarter in alignment with the Company goals.
• Constantly perform self-review and identify improvement areas
• Seek timely assistance from Reporting Managers
• Actively contribute to knowledge sharing initiatives and help in the skill development of peer developers
• Enhance skills and capability in USABILITY focussed development
• Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
• Obtain and maintain certificates for Vlocity Development

Required Experience, Skills and Qualifications

Qualification

• Required - Minimum Bachelor's or Equivalent Degree in Computers
• Required - SFDC certifications (Administrator/ PD1)
• Optional - Vlocity Platform Developer certification;
• Required - Working experience with Vlocity omniscripts, Vlocity dataraptors, Vlocity cards, Vlocity integration procedures, etc
• Required - Work Experience in Healthcare & Insurance Industry.
• Nice to Have - CPQ Work Experience

Experience

• Required - Minimum 5 years experience in Software Development
• Required - Minimum 2 years in IT/Software companies with a multinational footprint
• Required - Minimum 1 years experience with Salesforce Lightning development.
• Required - Minimum 18 - 24 months experience with Vlocity Development.
• Required - Experience working with US-based/headquartered companies
• Good communication and interpersonal skills

Benefits

Industry-leading benefits including Health Insurance are offered. Will be part of a US-based/headquartered company.

Job Type: Full-time (Flexible with remote working option, if outside Bangalore)

We, Chilton Refrigeration Pvt Ltd, are an innovation focused refrigeration-based manufacturing company based at Kochi, Kerala. Chilton has 6 patents to its credit and has started the second manufacturing base in Gujarat, Ahmedabad. Recently, we have launched our newest patented product-Hot water Air Conditioner.

We are growing aggressively in the states of Gujarat, Maharashtra, Andhra Pradesh, Telangana, Tamil Nadu and Karnataka and are looking for Sales Engineer who can support us and be the driving force in our sales and customer relations. Apart from this, you get the opportunity for career growth within company.

Key responsibilities: 

• Identify market opportunities to generate new business with a willingness to travel on daily basis
• Conduct professional presentations and seminars for client
• Prepare and present winning technical and pricing proposals coordinating with technical team
• Achieve sales revenue and gross margin to meet with monthly and yearly targets
• Do customer follow-ups and close customer complaints in short period
• Provide technical advice in product design and system integration solution independently
• Provide inputs to Manager on lost customer analysis on weekly/ monthly basis.
• Provide regular reports to reporting manager though designated apps
• Payment / Relevant documents collection / recovery, commercial closing of orders independently

Who can apply?

To be successful in this role, you must have a proven ability selling industrial products to industries like Pharma , Food and Beverages , Plastic etc . A strong technical understanding of products and their application to facilities is critical.

Must be willing to travel PAN India

Must have a Bachelor’s degree BE / B.Tech or equivalent in Electrical or Mechanical Engineering