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Senior Program Manager - Founders Office
Senior Program Manager - Founders Office
Eloelo's logo

Senior Program Manager - Founders Office

Athira Rajkumar's profile picture
Posted by Athira Rajkumar
4 - 6 yrs
₹40L - ₹60L / yr
Bengaluru (Bangalore)
Skills
Program Management

About Eloelo Group

Eloelo Group is one of India's fastest-growing consumer technology companies, building category-defining products at the intersection of content, technology, and culture. The Group's flagship products — Story TV in micro-drama and Master in micro-learning — have together placed two Eloelo apps in India's Top 10, reaching over 100 million Indians who consume short-form vertical content every day.

Story TV is India's leading micro-drama platform, with 10M+ users and 500+ original titles produced in partnership with studios like Balaji Telefilms and Applause Entertainment. Master is India's #1 micro-learning app, scaling to 5M+ users in 50 days with 1,000+ bite-sized courses across AI, finance, English, and life skills.

The Founder's Office is the strategic nerve center of the Group — where vision meets execution, and where the next generation of vertical-first consumer experiences for Bharat is being built.


Role Overview

Program Manager – Founder's Office is a high-impact, high-visibility role designed for an entrepreneurial self-starter who thrives in ambiguity and complexity. You will act as a force multiplier for the Founder/CEO — driving strategic initiatives across Eloelo Group's micro-drama and micro-learning businesses, managing cross-functional programs, and ensuring organizational priorities are executed with speed and precision.

This role demands equal parts strategic thinking, operational excellence, and creative-business fluency. You will build pace, not just plans.


Key Responsibilities

Strategic Execution & Program Management

  • Own and drive the execution of key strategic initiatives originating from the Founder's Office across the Group's micro-drama and micro-learning verticals.
  • Build and maintain a dynamic program roadmap — tracking milestones, dependencies, risks, and outcomes across content slates, product launches, growth campaigns, and market expansions.
  • Translate high-level strategic goals (e.g., scaling Story TV to 100M users, establishing Master as Bharat's lifelong learning companion) into structured plans with clear OKRs, timelines, and accountability matrices.
  • Conduct regular progress reviews with business unit heads across both verticals and flag deviations proactively to the Founder.

Founder's Office Operations

  • Manage the Founder's bandwidth across multiple CEO mandates by prioritizing inbound requests, preparing briefing materials, and ensuring follow-through on commitments.
  • Draft high-quality communication on behalf of the Founder — memos, board presentations, investor updates, partnership pitches, and strategic notes around category creation in micro-drama and micro-learning.
  • Coordinate with internal and external stakeholders to ensure the Founder is well-prepared for key meetings, talent signings, studio partnerships, and category-defining moments.
  • Maintain strict confidentiality and exercise sound judgment in handling sensitive information — slate strategy, deal terms, financials, and talent contracts.

Cross-Functional Coordination & Governance

  • Serve as the primary coordination node between the Founder's Office and all functional teams — Content & Studios, Product, Engineering, Growth, Marketing, Finance, HR, and BD — across both verticals.
  • Lead structured governance mechanisms including weekly leadership syncs, monthly business reviews, quarterly planning, and all-hands preparation.
  • Identify and resolve organizational bottlenecks — whether a content pipeline stall, product release slip, or hiring gap — escalating only what requires Founder-level attention.
  • Champion a culture of accountability, documentation, and knowledge-sharing as the Group scales rapidly across teams and geographies.

Special Projects & Business Development

  • Lead and manage special projects at the Founder's direction — new vertical launches, language expansion (Hindi to regional), creator and talent deals, IP partnerships, studio M&A, and international plays in short-form content.
  • Conduct industry and competitive analysis across the global short-form ecosystem — ReelShort, DramaBox, Kuku TV, Flick TV in micro-drama; and the broader EdTech and creator-led learning landscape — synthesizing insights into executive-ready formats.
  • Support fundraising, investor relations, and M&A activities, including data room management, due diligence coordination, and narrative development.
  • Build relationships with external partners — production houses, talent agencies, distribution platforms, content studios, and investors — on behalf of the Group.


What We're Looking For

Qualifications & Experience

  • 4–8 years of experience in program management, management consulting, strategy, or a Chief of Staff / Founder's Office role.
  • MBA or equivalent postgraduate qualification from a reputed institution preferred; strong academic pedigree a plus.
  • Demonstrated experience managing complex, cross-functional programs in a fast-paced environment.
  • Prior experience in a high-growth consumer internet, media, OTT, EdTech, or creator-economy business is highly desirable.
  • Comfort working with content production cycles, creator/talent ecosystems, or short-form video formats is a strong plus.
  • Exposure to business operations, P&L management, or 0→1 venture building is a strong differentiator.

Skills & Competencies

  • Exceptional written and verbal communication — you can distill complexity into clarity and craft narratives that move people.
  • Strong analytical and structured thinking — comfortable with retention cohorts, content economics, financial models, and strategic frameworks.
  • High emotional intelligence — you can hold space with a creative director, a tech lead, a talent manager, and an investor in the same afternoon, and bring all four to the same outcome.
  • Mastery of productivity and project management tools (Notion, Asana, Google Workspace, MS Office Suite).
  • Ability to context-switch rapidly between strategic planning and ground-level execution without losing focus.
  • Bias for speed — the short-form world moves in days, not quarters, and you keep up.
  • Discretion, integrity, and a deep sense of ownership — you treat the organization's goals as your own.


What You'll Gain

  • Direct and daily exposure to the Founder's strategic thinking and decision-making across two category-defining consumer apps.
  • A rare vantage point on how India's micro-drama and micro-learning categories are being built in real time.
  • Real ownership of programs touching tens of millions of users.
  • A fast track to senior leadership — previous Founder's Office incumbents have moved into business head and VP roles within the Group.
  • A collaborative, merit-driven culture that celebrates initiative, speed, and bold thinking.
  • Competitive compensation commensurate with experience, including performance-linked incentives.


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About Eloelo

Founded :
2020
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

Made In India Lifestyle Community App. Download To Watch Videos on Beauty, Fashion, Dance, Fitness & Get Inspired Daily!
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✅ Requirements

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- Experience with any JavaScript framework (Angular / React ).

- Prior experience in micro-services based architecture.

- Good understanding of SQL (MySQL, Postgres, or similar).

- Good understanding of one no-SQL (MongoDB / DynamoDB etc).

- Comfortable producing and refactoring code without assistance.

- Can reason about the complexity of algorithms (time and space).

- Basic CI/CD and DevOps.

- Experience in Docker & Kubernetes.

- Design, QA, and Infrastructure.

- Knowledge of design patterns and cloud scaling.

- AWS & GCP experience. AWS is mandatory.

- Understands BDD/TDD/Performance/Security/Smoke testing/Unit Testing

- Understands REST principles and Microservices

- Understands version control & branching strategies

- Understands application security fundamentals and potential security risks

Education: Bachelors in Computer Science|
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Leading Gaming Company
Leading Gaming Company
Agency job
via Unnati by Seemi Ejaz
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹3L - ₹5L / yr
Customer Support
Customer Service
Customer Retention
Customer Success
Customer Relationship Management (CRM)
+4 more
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.

 

 
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
 
As  Sr Executive - Customer Support, you will be responsible to deliver extraordinary customer services by responding to customer concerns regarding customer accounts.

What you will do:
  • Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
  • Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
  • Growing and nurturing customer relationships on every interaction that results in measurable Customer value
  • Documenting necessary account information and offering custom solutions that benefit the customer
  • Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balancing customer interests with the interests of company
  • Resolving all customer queries and following established problem ticket recording procedures as appropriate
  • Gathering relevant information from customers as required and updating it accurately to facilitate the decision process

 


Candidate Profile:

What you need to have:

  • Any graduate with demonstrable experience of 2-4 years
 Professional attributes :
  • Needs proactiveness and anticipation to understand customers problems
  • Adaptability to customer's need and requirement
  • Should be a problem solver
Personal attributes:
  • Should be a go-getter, with high drive and ownership
  • Should have good communication and listening skills    
  • Should have sound English language skills (written and verbal) with good typing speed    
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Quesst Technologies
at Quesst Technologies
1 recruiter
Quesst Technologies
Posted by Quesst Technologies
Remote only
2 - 4 yrs
₹1L - ₹7L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconNextJs (Next.js)
skill iconRedux/Flux

Your role and our tech stack

Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.

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Shubham Vishwakarma

Full Stack Developer - Averlon
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