11+ Program Management Jobs in Kolkata | Program Management Job openings in Kolkata

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service delivery to SME clients. 

Skills and Qualifications:

• Excellent communication, interpersonal, and negotiation skills. 
• Proven track record of achieving sales targets and identifying new business opportunities. 
• Understanding of various insurance products and policies relevant to SMEs. 
• Providing customer service and building long-term relationships. 
• Well Experienced & Familiarity with the unique needs and challenges of SME businesses. 
• Bachelor’s Degree.

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

What You'll Do:

• Lead our business development team and steer us toward growth.
• Build business channels - one or many - Online Bidding, LinkedIn Sales Navigator, Email Marketing, Referral Marketing and Personal network & connections.
• Hunt down high-quality leads, guide the sales process, and seal the deal like a pro.
• Become the ultimate client champion—nurturing relationships and turning one-time clients into repeats.
• Collaborate with our developers, creatives and marketeers to craft bespoke solutions for clients.
• Stay ahead of the curve with market insights, competitor moves, and fresh growth ideas.

What You Bring:

• Leadership experience in a creative or web development company.
• A track record in business development and lead generation across multiple channels.
• Stellar communication, negotiation, and relationship-building superpowers.
• The ability to manage and inspire a team to crush their targets.

Why Join Us?

• Work with top-tier brands like ITC, Tata, Marico, Aditya Birla, etc.
• Be part of a fun, creative, and growth-driven environment where your ideas matter.
• Competitive salary with best performance-based incentives.

Exciting Opportunity for React Native Developers!

🚀 Are you a passionate problem-solver who loves creating top-notch applications? Look no further! At Codebuddy, we're opening doors for talented React Native Developers like you!

What We Offer:

🌟 Challenging projects that push your skills to the limit!

🚀 Collaborative environment where innovation thrives!

💼 Competitive pay reflecting your hard work and dedication!

📚 Opportunities for continuous learning and career growth!

👥 A team that values your creativity and expertise!

What You'll Do:

🛠 Develop JavaScript applications using React.js or React Native.

🤝 Collaborate cross-functionally, working on diverse infrastructures.

🎨 Create seamless UI/UX with HTML, CSS, and JS, integrating the backend through REST API.

🖋 Write, execute, and maintain clean, reusable, scalable code.

🔧 Tackle bottlenecks, bugs, and ensure app responsiveness and performance.

💻 Work with React, Redux, Node.js, and contribute to code automation.

What We Look For:

💡 Strong JavaScript, React, API knowledge.

🏗 Familiarity with Object-Oriented Programming.

📝 GIT proficiency and ability to document code.

🔒 Attention to detail, analytical mindset, and proactive approach.

🚀 Passion for building industry-leading applications.

Join Us and Enjoy:

💰 Fair compensation for your exceptional efforts!

🤝 A supportive team environment where your ideas matter!

📈 Ongoing opportunities for professional development!

🌐 A chance to shape the future of innovative applications!

🏆 Recognition for your achievements and dedication!

If you're ready to take your skills to new heights and be part of a dynamic team, we want you! Apply now at Codebuddy and embark on an exciting journey of creativity and growth. Don't miss out on this incredible opportunity! 🚀

We are looking for an experienced Technical Lead with a strong development background and leadership skills to drive technical solutions and manage a dynamic development team. The ideal candidate must have hands-on experience in WordPress, Laravel, Shopify, Node.js, and Server management, along with excellent communication and team leadership abilities.

Key Responsibilities:

Technical Leadership & Development:

• Lead the development team, providing technical direction, guidance, and mentorship.
• Architect and implement scalable, high-performance, and secure web applications.
• Provide hands-on expertise in WordPress, Laravel, Shopify, and Node.js.
• Manage and optimize server infrastructure for smooth deployment and performance.
• Ensure best coding practices, security, and performance optimization.
• Conduct code reviews, provide constructive feedback, and improve development processes.
• Troubleshoot, debug, and resolve complex technical issues.

Team Management & Leadership:

• Build and lead a high-performing development team, fostering a collaborative work culture.
• Assign tasks, monitor progress, and ensure timely delivery of projects.
• Conduct regular team meetings, training, and performance evaluations.
• Encourage innovation, skill development, and knowledge sharing within the team.
• Collaborate with cross-functional teams, including designers, project managers, and stakeholders.
• Act as a bridge between technical teams and business stakeholders, ensuring alignment on goals

Requirements:

• 5+ years of experience.
• Proven ability to lead and manage a development team.
• Expertise in WordPress, Laravel, Shopify, and Node.js.
• Strong experience in server management (Linux, cloud hosting, deployment).
• Hands-on experience with APIs, third-party integrations, and database management.
• Ability to design and implement technical solutions aligned with business objectives.
• Strong understanding of performance optimization, security, and scalability.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills in English, both written and verbal.
• Proactive, self-motivated, and able to work in a fast-paced environment.

Please note that, we are looking Male candidates for this position, in an around West Bengal only. 

Responsibilities:

1. Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
2. Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
3. Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
4. Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
5. Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
6. Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
7. Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
8. Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.

Requirements:

1. Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
2. Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
3. Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
4. Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
5. Creative thinking and problem-solving skills, with a results-oriented mindset.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.